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All 24 Gladstone hotels

Metro Hotel & Apartments Gladstone

4.0 of 5 Hotel   |   22-24 Roseberry Street, Gladstone, Queensland 4680, Australia
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Ranked #9 of 24 Hotels in Gladstone
A recent review
5 of 5 stars reviewed 3 weeks ago
Seafood009 Brisbane, Australia
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23 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Brisbane, Australia
Contributor
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Warm greeting when we arrived, friendly staff...Basement car parking, which also means, lifts to your floor. Our room was spacious, with views looking out to custis island, and loading docks, great viewing at night..Our room was nicely presented, comfy bed, laundry facitiles in apt, foxtel, full, kitchen, minibar, Balcony spacious.There were 6 apartments on our floor, never heard or seen... More 

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sydney
Top Contributor
115 reviews 115 reviews
20 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed October 13, 2014

We were a family from Sydney and stayed for one night. We found the price to be reasonable and the service from staff both on the phone and on check inn to be ok. However the rooms are getting a bit dated and some updates are desperately needed. To begin with the enormous air con unit in the living area... More 

Was this review helpful? Yes 1
Sydney, Australia
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed September 27, 2014

I stayed over a weekend and was disappointed with the property. The staff were friendly but thats about it. The rooms are very dated. The kitchen has been re done but is left filthy. I opened my kettle and it was full of mould. The rooms are noisy and the bathroom has not been touched since the 70's. It is... More 

Was this review helpful? Yes 1
Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 20, 2014

Central location with good parking, rooms spacious but getting old. I enjoyed the stay here what added to the experience was the restaurant attached. Nice menu for dinner and breaky. A little more expensive than others with really no extra value.

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Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 24, 2014

Stayed one night this week in 4th floor 1 bed apartment. Room was very clean and spacious, the Kitchen and Bathroom looked refurbished, and the bed was very comfy. Nice views looking out to the Harbour, and courteous staff. Booked online with Hotel and the rate was reasonable. What more could you want!

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David R, Manager at Metro Hotel & Apartments Gladstone, responded to this review

Thankyou for your feedback. Many guests comment on the size and facilities in our rooms which are a full sized one bedroom apartment, with a separate bedroom to the open planned kitchen / lounge. The installation of new kitchens and beds in the apartments was completed in December 2013. The bathrooms have had the first stage of renovation completed and... More 

Fort William, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed May 14, 2014

We booked the Metro for four nights on recommendation of our son who previously stayed here. Excellent value for money, large suite, very clean and well supplied and the bed was comfortable. The staff and management were friendly and helpful and we wouldn't hesitate to stay here again when next in Gladstone.

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David R, Manager at Metro Hotel & Apartments Gladstone, responded to this review

Thankyou for your feedback. We hope to provide good value for money with our rates, which vary according to the level of activity in the town. The recent installation of new kitchens and beds in our spacious apartments have recieved many favourable comments. Your thoughts regarding the staff are greatly appreciated and have been passed on. Thankyou and we look... More 

Arlington, Virginia
Top Contributor
73 reviews 73 reviews
15 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed March 17, 2014

An interesting mining/port town. My Dad and I stayed here for one night during our road trip from Cairns to Brisbane. We went in with no reservation, and the staff was very helpful. Rooms and appliances are mid 1990s vintage, but all worked well, and the room was clean. They also have a great restaurant attached (Rock Salt Bar &... More 

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David R, Manager at Metro Hotel & Apartments Gladstone, responded to this review

Thankyou for your feedback. We were pleased to note that all appliances were in good working condition. A maintainence programme is in place to ensure all appliances are kept in that order or are replaced at all times. Additionally, at present we have commenced the updating of the refrigerators. I have passed on your comments regarding the cleanliness of the... More 

Pomona, Australia
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed November 8, 2012

I have reasonably high standards and was a bit worried reading other reviews about this place. The apartment was large, kitchen had been revamped. Had a very comfy sofa to watch TV. The bed was very comfortable with decent pillows and the whole place was very clean. Yes the bathrooms are a little dated but what do people do in... More 

Was this review helpful? Yes 3
David R, Manager at Metro Hotel & Apartments Gladstone, responded to this review

Thankyou for your feedback. Many guests comment favourably on the size of the rooms and their facilities with the refurbished kitchens proving very popular. In the bathrooms the regrouting programme continues and new lighting is also currently being sourced. We are continuously responding to all feedback in efforts to better present a clean well maintained property that offers value in... More 

Darwin, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 2, 2012

I arrived tired after a long journey, reception was friendly and polite. I was in a one bedroom apartment, the fixtures, fridge and fittings were over 30 years old. washing machine only had one cycle so took hours to do a small load. It jumped all over the bathroom on spin cycle. Dust and dirt on window panes. dirty floor,... More 

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Alexander011, Manager at Metro Hotel & Apartments Gladstone, responded to this review

Thankyou for your feedback. Your comments have been noted and proceedures have been reveiwed to assist in detecting any appliance or fitting malfunction so that this may be rectified promptly. Housekeeping proceedures have been reveiwed to better ensure that rooms are correctly serviced and cleaned. The room rates are reveiwed regularly and are set in comparision to the regional average... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 13, 2012 via mobile

Travelling from Victoria to cairns, we have stayed in low end budget motels that are 10 times more luxurious than this hole! Stained bedsheets, BLOOD on the phone, worst shower/bathroom, dirty walls, exfoliating sheets, unlockable doors, horrendous decor, astronomical prices. We couldn't even leave a written complaint as the pen didn't work!!

Was this review helpful? Yes 1
Alexander011, Manager at Metro Hotel & Apartments Gladstone, responded to this review

Thankyou for your feedback. A review of our housekeeping and maintenance proceedures has occurred to assist us in achieving higher standards. The property is currently undergoing refurbishment which includes the regrouting of the bathrooms. The room rates are set in comparision to the regional average, which reflects the current demand caused by high construction activity. Once again thankyou, your comments... More 

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Additional Information about Metro Hotel & Apartments Gladstone

Address: 22-24 Roseberry Street, Gladstone, Queensland 4680, Australia
Phone Number:
Location: Australia > Queensland > Gladstone
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Metro Hotel & Apartments Gladstone 4*
Number of rooms: 51
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Metro Hotel Apartments Gladstone

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