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Rydges Gladstone Hotel

100 Goondoon Street, Gladstone, Queensland 4680, Australia (Formerly Country Plaza International)
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Rydges Gladstone Hotel
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123 Reviews from our TripAdvisor Community

Traveler rating
    15
    32
    36
    19
    21
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12
30
4
48
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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3 reviews 3 reviews
3 of 5 stars Reviewed 5 days ago NEW

I had very limited contact with the staff, but overall seemed very pleasant. Inside the room was very dated and tired. The bathroom still had hair in the tub and the towels were very old and rough. There were tea and coffee facilities but no free cookies, which I have come to expect from even the cheapest motels. The mini... More 

Was this review helpful? Yes
Justin M, Manager at Rydges Gladstone Hotel, responded to this review

Dear Dywill Thank you for your review on Trip advisor for your recent stay at Rydges Gladstone hotel. I have discussed your comments with our Housekeeping team regarding the lack of cleanliness that you encounted with your room to ensure these issues are rectified. Please accept our sincere apologise and hope to welcome you back to Rydges Gladstone on your... More 

Brisbane, Australia
Contributor
15 reviews 15 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The room was clean and tidy but it does need to be refreshed. The size of the room was big and it had its own balcony. The mini bar was well stocked and there was a lot of nibbles. The food service menu was good and the food was really nice

Was this review helpful? Yes
Justin M, Manager at Rydges Gladstone Hotel, responded to this review

Dear KyleeSagar Thank you for your recent reveiw of Rydges Gladstone on Trip advisor. I will be passing your comments onto our Housekeeping team as you feedback is valuable to us. Once again thank you for your feedback a hope to welcome you back to Rydges Gladstone on your next business trip. Kind regards Justin Murfet Hotel Manager More 

Brisbane, Australia
Top Contributor
424 reviews 424 reviews
108 hotel reviews
253 helpful votes 253 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Once upon a time there I would only stay at a Rydges purely because of the beds. So when we arrived in Gladstone with no pre booked hotel, I put my foot down and insisted we stay at the Rydges because of the Dream Beds. I just wanted a decent nights sleep. I won my argument and we were booked... More 

Was this review helpful? Yes
Justin M, Manager at Rydges Gladstone Hotel, responded to this review

Dear BrisCaz Thank you for your comments on Trip advisor. Im glad to hear you had such a good night sleep whilst staying with us. The dream beds certainly are very comfortable. We appreciate any feedback given by our guests and hope to welcome you back to us on your next vist to Gladstone. Kind regards, Justin Murfet Hotel Manager More 

Brisbane
Top Contributor
79 reviews 79 reviews
46 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I stayed at the Rydges Gladstone some years ago and sadly it hasn't changed much, it is in need of a good renovation, it's looking tired. It's in a great location, walking distance to restaurants and provided you can look past the industry the sea view rooms do have a nice view. The rate was quite reasonable for the normally... More 

Was this review helpful? Yes
Justin M, Manager at Rydges Gladstone Hotel, responded to this review

Dear KarePhilBrisbane Thank you for your review on Trip Advisor form your recent stay at Rydges Gladstone. It is through feedback that we can constantly improve our service and product and I would like to inform you that we appreciate the comments you have made. Once again thank you for your review and we hope to welcome you back to... More 

2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

We enjoyed our stay, but just a couple of points I'd like to raise. I found the bath towels very thin and rough. Also the rubbish bin had not been emptied from the previous tennant/s. The restaurant was superb, we even asked to shake the chefs hand, and the wait staff were excellent.

Was this review helpful? Yes
Justin M, Manager at Rydges Gladstone Hotel, responded to this review

Dear Jasnjan Thank you for your review on Rydges Gladstone, Please accept our sincere apologies for the inconsistencies and lack of Housekeeping service you received during your stay with us. I have followed these issues up with the Housekeeping team and can assure you that this is not to the standard that management expects. I have also passed your comments... More 

1 review
2 of 5 stars Reviewed 1 week ago via mobile

I have been staying at the Rydges in Gladstone for over 10 years and the quality of the hotel has finally dropped to a point where I won't stay there again. I'll happily pay the difference in cost to stay somewhere else. The toilet ran constantly, the bathroom had an overpowering smell of bleach and the floor was covered in... More 

Was this review helpful? Yes
Justin M, Manager at Rydges Gladstone Hotel, responded to this review

Dear Glen G, Thank you for your comments relating to your recent visit to Rydges Gladstone. I was very concerned to read that you had so many inconsistencies during your stay. I have disussed your comments with both our Housekeeping staff as well as our Maintenance team which will be investigating these issues to have them rectified. Please accept our... More 

Travelers are raving about these Gladstone hotels

Wollongong, New South Wales, Australia
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Was there for a business visit. Stayed on the 4th floor overlooking the city. Very comfortable beds. Everything was clean, plenty of towels etc. However the towels were very scratchy. Not at all fluffy like you get in most places. That was a disappointment. Shower was a good high pressure type (same as we have at home) and hot water... More 

Was this review helpful? Yes
Justin M, Manager at Rydges Gladstone Hotel, responded to this review

Dear Chris H Thank you for your review on Trip advisor from your recent stay at Rydges Gladstone. I would like to inform you that I have discussed your comments with my Housekeeping department and happy to let you know we are expecting a new order of towels which will replace our current stock and give our guests a better... More 

Perth, Australia
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Rydges Perth to Rydges Gladstone, the Rydges chain provides a consistent accommodation service that works. Clean, comfortable and practical, get a great nights sleep every time when going to a new location and completing business.

Was this review helpful? Yes
Justin M, Manager at Rydges Gladstone Hotel, responded to this review

Dear Andrew B, Thank you for your review on Trip Advisor for your recent stay at Rydges Gladstone. Your comments are most appreciated and we look forward to welcoming you back to the hotel on your next visit. Kind regards, Justin Murfet Hotel Manager More 

Tamborine, Australia
Contributor
19 reviews 19 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 18, 2015

We got upgraded to a room on the top (4th floor) with an ocean view.. The room was clean and neat ( although a bit dated), It had a king size Rydges Dream bed which was absolutely divine! BUT, what's the use of a heavenly bed when there is the sound of running water ALL night. It was like a... More 

Was this review helpful? Yes
EdwardTKBrennan, General Manager at Rydges Gladstone Hotel, responded to this review

Dear Jocie_didi I am aware of the issue we have had of late in regards to the running water sound and I believe we have now rectified the issue. Unfortunately this did take some time to locate where the problem was coming from. I am sorry this impacted your stay and sleep and do hope that you will offer us... More 

Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 8, 2015

The hotel is in a great position with easy walking distance to the lovely marina area where you can enjoy a lovely picnic under beautiful fig trees, the kids can use the well cared for playground too. That is my favourite spot in Gladstone and if staying there for any length of time take a short drive to Tannam Sands,... More 

Was this review helpful? Yes
EdwardTKBrennan, General Manager at Rydges Gladstone Hotel, responded to this review

Dear Janine B, Than you for the constructive comments. I am disappointed we did not exceed your expectations and I will certainly address the cleanliness comment. I am pleased you enjoyed the buffet breakfast and found our restaurant staff friendly Kind Regards Edward Brennan More 

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