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Rydges Gladstone Hotel

4.0 of 5 100 Goondoon Street, Gladstone, Queensland 4680, Australia (Formerly Country Plaza International)
Best prices for: 1 room 1 guest
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Rydges Gladstone Hotel
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Rydges Gladstone Hotel
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109 reviews from our community

Traveler rating
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    18
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11
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4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Brisbane, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed January 23, 2015

Stayed overnight for business. Comfortable, clean bedding and clean bathroom. Carpets stained and dirty, definitely overdue for heavy cleaning. Unfortunately had a unpleasant nights sleep due to extremely annoying constant running water in the roof space above air con. Food was good though.

Was this review helpful? Yes
EdwardTKBrennan, General Manager at Rydges Gladstone Hotel, responded to this review

Dear Nobby390, Thank you for your commentary. We do have a plan to replace the hallway carpet in the near future, which hopefully will be done shortly. I am sorry about the running water noise you experienced. We do believe this has now been rectified. I do hope you will return to the hotel again and I am pleased you... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed January 4, 2015

My wife and I stayed at Gladstone for 10 days over the Xmas period. Originally we booked into a self contained apartment which on entering was filthy. There was a tray of food outside the door and on entering food scraps had been spilt on the carpet, the boiled egg shells and toast must have dropped off the tray and... More 

Was this review helpful? Yes 9
EdwardTKBrennan, General Manager at Rydges Gladstone Hotel, responded to this review

Dear GlendaAllan, I do appreciate you taking the time to detail your experience over Christmas. I am most concerned regarding the fire evacuation and we have undergone more training with the team to ensure all proper procedures are followed. I have also addressed the cleaning issues during your stay and I am confident they have been rectified. Sincerely, Edward Brennan More 

Contributor
19 reviews 19 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed December 25, 2014

This hotel for business is okay. It has the bare essentials and free wifi. However, from my experience at staying at other locations in gladstone it is well overpriced for what you get. I would recommend for anyone travelling in a group of two or more you stay at a serviced apartment.

Was this review helpful? Yes 1
EdwardTKBrennan, General Manager at Rydges Gladstone Hotel, responded to this review

Dear Byron R, Thank you your comments, I am sorry we did not meet your expectations on this occasion. Sincerely, Edward Brennan More 

Melbourne Australia
Top Contributor
53 reviews 53 reviews
53 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed December 18, 2014

I don't know whether my room is typical of most others in this hotel, but it was really really tired The lifts made some odd noises, the carpets in the corridors had some odd stains and the whole place just looked like it badly needed a refurbishment Now, I know that Gladstone is not a place that people generally go... More 

Was this review helpful? Yes 1
EdwardTKBrennan, General Manager at Rydges Gladstone Hotel, responded to this review

Dear SeanC67, Thank you for your feedback and we are indeed looking at replacing the corridor carpet in the near future. I am disappointed we did not meet your expectations and do hope you would consider us again if travelling to Gladstone. Sincerely, Edward Brennan More 

Brisbane, Australia
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 1, 2014

Stayed here for a work trip, the beds and pillow are amazing so comfortbale, all staff were so friendly and polite a pleasure to be there. All meals were lovely and a good selection. Will stay again !

Was this review helpful? Yes
EdwardTKBrennan, General Manager at Rydges Gladstone Hotel, responded to this review

Dear MacelleAUS, Thank you for taking the time to write a review and look forward to seeing you again the the future! Kind Regards Edward Brennan More 

brisbane
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 21, 2014

Before I booked my stay at Rydges I searched reviews to get other people’s opinions. For this hotel, some were okay and some were not very complimentary however I was offered a good deal through Qantas and booked it with the attitude that it’s only one night, it couldn’t be that bad. As I have said once before, you have... More 

Was this review helpful? Yes 1
EdwardTKBrennan, General Manager at Rydges Gladstone Hotel, responded to this review

Dear Jeanie2, Thank you for your review regarding your stay, I am pleased that you enjoyed your stay in Gladstone and would consider staying with us again. Indeed we get great feedback regarding free WIFI and our Dream Beds. I do take note of your feedback regarding having the aircon turned on prior to arrival and we will take this... More 

Emerald, Australia
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed November 11, 2014

Stayed here for 3 nights in a unit . It was very tired and gloomy . Had a cold feeling to it . The bed was comfy though and it had everything you need . It just needs a bit of a refurbishment id say ! Staff were helpful and it is in a good location . Rooms cleaned daily... More 

Was this review helpful? Yes
EdwardTKBrennan, General Manager at Rydges Gladstone Hotel, responded to this review

Dear Mccanna2011, I appreciate you feedback and do note that you stayed in a Studio Apartment across the road from the hotel. These apartments do suit some travellers who like the separation and ease of access, but not all. I am pleased that our staff were helpful during your stay, I will pass this onto the team Kind Regards Edward... More 

Melbourne, Australia
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 5, 2014

Stayed for three nights and found the hotel to be acceptable, however rooms certainly need some updating and are very tired. Rooms were quiet and staff were very helpful. Good restaurants nearby for dinner or lunch and the hotel in central which is an added benefit if you are walking to these different venues.

Was this review helpful? Yes
EdwardTKBrennan, General Manager at Rydges Gladstone Hotel, responded to this review

Dear Lookle0504, Thank you for your feedback. I am glad that you found the hotel acceptable and nice and central to town and the staff friendly, I will be sure to pass your feedback on to the team Sincerely, Edward Brennan More 

Rockhampton
1 review
3 of 5 stars Reviewed October 28, 2014

Stayed here for business. Toilet covered in dust and grime - room obviously hasn't been used for a while - feels more like a public toilet then a hotel. Cannot close bathroom window and its not security screened - staying in a studio so its ground level - felt uneasy but its one night only couldn't be bothered moving out... More 

Was this review helpful? Yes
EdwardTKBrennan, General Manager at Rydges Gladstone Hotel, responded to this review

Dear AngeKev08, Thank you for your feedback regarding your stay. As you quite rightly mentioned our Studio Suites are located across the road from the hotel and suit some people and not others due to parking in front of your room and degree of separation from the hotel. I am concerned with the comments regarding the cleanliness of your room... More 

brisbane
Contributor
15 reviews 15 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed October 8, 2014

Hotel is ok. It has been around for a long time and is in need of a bit of attention. Furniture is nice and appears to be newish, however the bath contained rust and the shower head needed replacing. When we arrived, they didn't have our booking. I showed them my booking confirmation on my phone, although it wasn't a... More 

Was this review helpful? Yes
EdwardTKBrennan, General Manager at Rydges Gladstone Hotel, responded to this review

Dear Kazernel, Very much appreciate your comments regarding your stay. I am pleased we were able to upgrade you to a harbour view room and you found your stay comfortable and relaxing. We in a process of running repairs throughout the rooms so I am confident we will have completed soon. Again, thank you for your feedback and hope to... More 

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Additional Information about Rydges Gladstone Hotel

Address: 100 Goondoon Street, Gladstone, Queensland 4680, Australia (Formerly Country Plaza International)
Location: Australia > Queensland > Gladstone
Price Range (Based on Average Rates): $
Hotel Class:4 star — Rydges Gladstone Hotel 4*
Number of rooms: 73
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Also Known As:
Rydges Hotel Gladstone

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