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Rydges Gladstone Hotel

100 Goondoon Street, Gladstone, Queensland 4680, Australia (Formerly Country Plaza International)
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1 room 1 guest
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Rydges Gladstone Hotel
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131 Reviews from our TripAdvisor Community

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31
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Melbourne, Australia
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We upgraded from city to harbour view for $20 per night. So pleased we did, as we now have the best view in Gladstone. The room is very large, comfortably including two large arm chairs and a desk. Unfortunately this impacts on the bathroom which is positively minuscule and somewhat dated. Rydges was happy to provide any extras we required... More 

Was this review helpful? Yes
Justin M, General Manager at Rydges Gladstone Hotel, responded to this review

Dear Louise G Thank you for your great review of the hotel! Im glad you had an enjoyable stay and we hope to welcome you back to the hotel in the future. Kind regards, Justin Murfet General Manager More 

Moranbah, Australia
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed in a room with two queen size beds which was a surprise as I thought they were going to be two doubles. The rooms were a good size and the beds as is typical of all rydges properties were just great. Love rydges beds. Unfortunately this hotel has ceased putting on a buffet breakfast on a Sunday so we... More 

Was this review helpful? Yes
Justin M, General Manager at Rydges Gladstone Hotel, responded to this review

Dear BlueKazandMegan Thank you for your comments on Trip Advisor from you recent stay at Rydges Gladstone. Regards, Justin Murfet General Manager More 

Toowoomba, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 23, 2015

Very disappointing! When you see Rydges you generally think somewhat luxurious. Not this place, it was awful! First of all we were sent away from the Rydges building and across the road to an old apartment block. It looked very sketchy, it stunk and hadn't been cleaned for who knows how long. The bathroom window was broken and unable to... More 

Was this review helpful? Yes
Justin M, General Manager at Rydges Gladstone Hotel, responded to this review

Dear LiveBigDreamBigger Thank you for your comments from your recent stay at Rydges Gladstone. It is through feedback from our guests that we can constantly improve our product and I would like to sincerly apogogise for the lack of service that was provided to you during your stay with us. I have discussed your review with my Housekeeping and Maintenance... More 

Travelers are raving about these Gladstone hotels

NSW
Level Contributor
62 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed July 23, 2015

I think a 4 star rating is a little ambitious. I stayed for two nights to attend some business functions. The place is considerably dated and desperately needs refurbishing beyond the paint jobs that the rooms have received lately. The rooms were clean other than the dark curly hairs on the ceiling of the ensuite. Comfortable beds and spacious rooms... More 

Was this review helpful? Yes
Justin M, General Manager at Rydges Gladstone Hotel, responded to this review

Dear Pete P Thank you for your review of Rydges Gladstone on Trip advisor. Please be assured that the Management team are aware and are looking into the areas that you have mentioned that can be improved to make the hotel more presentable and modern. I am glad to read that you enjoyed the Rydges dream beds and the breakfast... More 

Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 21, 2015 via mobile

I camw in a little earlier than the check in time and the front desk staff member was great and arranged my room earlier. Staff are very professional and friendly. The room was great, clean and very comfortable. I also ordered room service, food was great and deliveru was quick and efficient. Overall a very enjoyable stay.

Was this review helpful? Yes
Justin M, General Manager at Rydges Gladstone Hotel, responded to this review

Dear Dayana_Kantarevic, Thank you for your great review of the hotel! We are glad that you had an enjoyable stay with us and hope to welcome you back to Rydges Gladstone again soon. Regards Justin Murfet General Manager More 

Brisbane, Australia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 11, 2015

Good view of port from the balcony of the refurbished room I stayed in. Room and bed and bathroom linen were clean. The reception staff where friendly and helpful. CBD restaurant staff were extremely efficient. There was a good variety of food for the full buffet breakfast which cost $15 for house guests. On my two night stay I enjoyed... More 

Was this review helpful? Yes
Justin M, General Manager at Rydges Gladstone Hotel, responded to this review

Dear Carmel K Thank you for your comments on Trip advisor from you recent stay at Rydges Gladstone Hotel. I am glad that you had an enjoyable stay with us and given us some valuable feedback from your stay. I have discussed your comments with our Executive Chef in regards to the tough Veal on your second night which he... More 

Brisbane, Australia
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 26, 2015

I stayed recently on the weekend in a refurbished room, except for the weird place for the TV and the housekeeping not working the weekend it was a lovely stay. Just ask reception and they are really friendly and eager to help.

Was this review helpful? Yes
Justin M, Manager at Rydges Gladstone Hotel, responded to this review

Dear Coxpossum Thank you for your Trip advisor review from your recent stay at Rydges Gladstone. I have passed your comments onto the Reception team who were most appreciative. Kind regards, Justin Murfet General Manager More 

Queensland, Australia
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed June 9, 2015

This hotel is located in the middle of Gladstone. The rooms are a little dated and probably in need of a little refurbishment. However, they were comfy and were decent sized rooms with a balcony and views of the water. The rooms were clean though and was fine for a couple nights stay. They do offer parking, but not all... More 

Was this review helpful? Yes
Justin M, Manager at Rydges Gladstone Hotel, responded to this review

Dear RockieHazel Thank you for your review on Trip advisor on Rydges Gladstone and I am happy to inform you that we are currently offering the buffet breakfast for $15.00pp. Once again thank you for your comments as we appreciate any feedback from our guests and hope to welcome you back to the hotel or restaurant in the near future.... More 

Level Contributor
3 reviews
3 of 5 stars Reviewed May 28, 2015

I had very limited contact with the staff, but overall seemed very pleasant. Inside the room was very dated and tired. The bathroom still had hair in the tub and the towels were very old and rough. There were tea and coffee facilities but no free cookies, which I have come to expect from even the cheapest motels. The mini... More 

Was this review helpful? Yes
Justin M, Manager at Rydges Gladstone Hotel, responded to this review

Dear Dywill Thank you for your review on Trip advisor for your recent stay at Rydges Gladstone hotel. I have discussed your comments with our Housekeeping team regarding the lack of cleanliness that you encounted with your room to ensure these issues are rectified. Please accept our sincere apologise and hope to welcome you back to Rydges Gladstone on your... More 

Brisbane, Australia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 27, 2015

The room was clean and tidy but it does need to be refreshed. The size of the room was big and it had its own balcony. The mini bar was well stocked and there was a lot of nibbles. The food service menu was good and the food was really nice

Was this review helpful? Yes
Justin M, Manager at Rydges Gladstone Hotel, responded to this review

Dear KyleeSagar Thank you for your recent reveiw of Rydges Gladstone on Trip advisor. I will be passing your comments onto our Housekeeping team as you feedback is valuable to us. Once again thank you for your feedback a hope to welcome you back to Rydges Gladstone on your next business trip. Kind regards Justin Murfet Hotel Manager More 

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