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Toolooa Gardens Motel and Apartments

Certificate of Excellence
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79-83 Toolooa Street, Gladstone, Queensland 4680, Australia
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1 room 1 guest
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Toolooa Gardens Motel and Apartments
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100 Reviews from our TripAdvisor Community

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Traveler rating
    53
    22
    10
    8
    7
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34
20
4
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (100)
  • Mar-May only
    (29)
  • Jun-Aug only
    (27)
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    (27)
  • Dec-Feb only
    (17)
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Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We arrived at 18.00 after a long drive. The woman who helped us was a bit grumpy. When we were ready with checking in she became more friendly and told us what to do around the city. The room was very big and comfortable. The remote control of the tv was very sticky... Unfortunately you could hear everything what was... More 

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Bundaberg, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

what a delight to stay at Toolooa gardens the staff are exceptional friendly and helpful. the room was very clean well equipped . the bed was excellent also the pillows very comfortable.i could recommend this motel to anyone. good rates nice surroundings. the manager and receptionist are lovely people. thankyou for a great stay

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Maria M, Guest Relations Manager at Toolooa Gardens Motel and Apartments, responded to this review

Thank you for your kind words we try to make every ones experience at Toolooa Gardens a positive one. More 

2 reviews
5 of 5 stars Reviewed July 28, 2015

I was quietly surprised by the budget room. It was immaculate, and beautifully appointed. the lady at the reception was lovely and very informative as this was my first trip to Gladstone, she pointed me in the right direction for dinner and breakfast and gave me a map showing where the restaurants clubs and eateries were.

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Grafton, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 21, 2015

The room was a budget room and we were there for 2 nights. It was extremely clean and tidy. The bed was really comfortable and the sheets were nice, thick and crispy. Certainly a welcome relief after a big day.

Was this review helpful? Yes 1
Newcastle, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 24, 2015

Bad experience with Toolooa gardens motel ; very thankful that we just had to stay for 1 night, room was small and crammed up , no privacy , staff was OK but not friendly and welcoming which was disappointing

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Bendigo, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 21, 2015

After reading the Trip Advisor reviews and being on a bit of a "budget" we chose this place to accommodate us for a weekend visit to visit our grandchildren. The motel offers a variety of accommodation styles and one of those is a budget room. The earlier reviews were such that we thought we would take a chance and make... More 

Was this review helpful? Yes 1
Maria M, Guest Relations Manager at Toolooa Gardens Motel and Apartments, responded to this review

Unfortunately,it appears that you haven't had much luck with motel accommodation in the past as we can see 2 out of 3 of your choices have been rated poor to terrible. To reply to your comments,we would like to point out the following:1.A remote is located in all room to switch on the air conditioner 2. A jug of drinking... More 

Gladstone, Australia
1 review
5 of 5 stars Reviewed May 29, 2015

I stayed in a budget room. Bathroom whilst basic was cleaner than some 5* hotels. The bed was comfortable and relatively new, nice linen, large room, quiet, they changed towels every day. The manager made it easy to upgrade if I wanted to - but didn't really see any need as the budget room suited my needs.

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Brisbane, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 7, 2015

Nice decor, beautiful gardens, good parking, very clean rooms and quiet but the pool was too dirty to swim in. Also unfortunately the receptionist was very rude which put a downer on our overall stay. We initially phoned to make a booking but were told there were no vacancies and then she promptly hung up. Due to a good price... More 

Was this review helpful? Yes 1
Maria M, Guest Relations Manager at Toolooa Gardens Motel and Apartments, responded to this review

We apologize if we did not meet your expectations. We aim to make everyone stay at Toolooa Gardens Motel and Apartments a comfortable and an enjoyable experience. We are committed to providing the best possible accommodation and service so we have taken your review on board to help us improve our day to day operations Thank you from the team... More 

Mackay, Queensland
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 21, 2015

I stayed for a night in Gladstone and as I was on a budget I booked here for $85. It's not the Hilton but it was very clean and comfortable. Had alotta old school charm which I enjoyed. The gardens were also nicely kept and the Motel is not far from a Thai place and pub. Would stay again.

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed April 13, 2015 via mobile

The best rooms we have stayed in yet Would give this place 10 out of 10 Excellent cleanliness beds great. The Villas have a real home feel and plenty of room. This Motel has the excellence required for the traveller Thank you

Was this review helpful? Yes
Maria M, Guest Relations Manager at Toolooa Gardens Motel and Apartments, responded to this review

Thank you so much for your kind words. We aim to make everyone's stay at Toolooa Gardens Motel a comfortable and enjoyable experience. More 

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