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Quest Gladstone

39-43 Bramston Street, Gladstone, Queensland 4305, Australia
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Best prices for: 1 room 1 guest
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Quest Gladstone
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39 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Port Lincoln, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Really good spacious apartment. Excellent comfortable bed. Good sized open plan kitchen/lounge area. Reverse cycle air conditioner in bedroom and one in living area. Washing machine with soap powder provided. Staff were really polite and really helpful from initial telephone contact to arrival and departure. Very pleasant.

Was this review helpful? Yes
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Serviced apartments. Small cook top and kitchenette in room. Clean and modern walking distance to restaurant's. No secure parking and parking is first in first served. Friendly staff. Poor tv reception for win/channel 9 so missed the first 15 minutes of state of origin while I walked to a nearby pub. I would stay again.

Was this review helpful? Yes
Quest_Gladstone, Front Office Manager at Quest Gladstone, responded to this review

Hello Andrew C, Thank you for your review! I am pleased to hear you found our staff friendly and the apartments clean and comfortable. Unfortunately on the night in question, Gladstone was experiencing some bad weather. This affects our reception of win/channel 9. I apologise for the inconveniences and hope you enjoyed the game. I look forward to welcoming you... More 

Level Contributor
8 reviews
3 hotel reviews
1 of 5 stars Reviewed 4 weeks ago

These heartless vultures charged my company extra $350 for basically trying to geta good nights sleep. It was close to midnights and one of the smoke alarms in my room had a bright flashing light which was very distracting. Seeing there was another smoke alarm only a meter away, I took it off the ceiling to get rid of the... More 

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Quest_Gladstone, Manager at Quest Gladstone, responded to this review

Hi Michael, Thank you for your feedback. We apologize for any inconvenience caused during your stay. Smoke Detectors are hard wired through the entire building and removing a detector, is a fire risk to the occupant as well as to the entire building. It is obviously a compliance issue. If a detector is removed by the occupant unauthorized, it is... More 

Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 17, 2015

There for 1 night to explore the area. Not sure about it being an "apartment" - more like a larger hotel room. But regardless the room was nice, bathroom was decent and staff was friendly. Must say the door opening into the bathroom was awkward as opening and closing caused a fair bit of strategic thinking in order to get... More 

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Quest_Gladstone, Front Office Manager at Quest Gladstone, responded to this review

Hello and thank you for the awesome feedback! Quest Gladstone Serviced Apartments, offers studios, one and two bedroom apartments. Our one and two bedrooms are self-contained and include a full kitchen, laundry, separate bedroom and balcony. Our smaller studio apartments feature a kitchenette with 2 stove burner and microwave. The studio rooms are perfect for one or two night stays... More 

Gold Coast, Australia
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 11, 2015

I seldom get disappointed with Quest. The room was clean and inviting, staff checked me in early (which was great) and location is close to restaurants and work. It was fully booked but minimal to no noise. Will come back again if I make a turn to Gladstone.

Was this review helpful? Yes
Quest_Gladstone, Front Office Manager at Quest Gladstone, responded to this review

Hi shaznoir, We are always happy to hear such great feedback. Thank you for taking the time to share your experience. Please give us a call the next time you are heading to Gladstone. It will be a pleasure to have you stay with us again. Warm Regards Kelsey More 

Newcastle, Australia
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed January 31, 2015

The staff were really helpful let us book in early very pleasant but not happy with the Hotel . There is not enough parking so had to leave our car on the street. Then had to remove all our work gear from the car could not take the chance that it wouldn't be stolen, and walk up 3 flights of... More 

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Quest_Gladstone, Front Office Manager at Quest Gladstone, responded to this review

Hello I am happy that we were able to accommodate your early arrival of 9am. As discussed on check in, the only rooms available at that time were on the top level. It’s great to hear you found our rooms to be clean and comfortable during your stay. Unfortunately we have limited onsite parking; this is clearly advertised on our... More 

Buderim
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 8, 2015

First time to Gladstone so wasn't sure where to stay. Luckily I found a Quest. Great Staff and great Service. Located on intersection but didn't worry me too much as was only overnight and had a higher set room. Not the newest in town but well maintained and really clean. Will stay again and happy to recommend to anybody going... More 

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Quest_Gladstone, Front Office Manager at Quest Gladstone, responded to this review

Hi singleman61, Thank you for your review! I am very pleased to hear you had a great stay with us. Thank you for recommending us to your friends and family. For the latest Specials, please contact our reception team. We hope to see you again. Warm Regards Kelsey More 

Noosa, Australia
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed November 24, 2014

This is a nice hotel with great staff and service, and great amenities, but the noise from the road out the front is horrible at 4.30 to 5.30 am! Its like peak hour in another city, with all the miners heading off to work. I thought there was an earthquake, only to find hundreds of four wheel drives cueing up... More 

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Quest_Gladstone, Front Office Manager at Quest Gladstone, responded to this review

Hello ross m, Thank you for your review. We are located in the CBD of Gladstone and do get some traffic noise. I apologise for any inconvenience that this may have caused. We are in the process of getting double glazing on the few rooms that can be affected by noise and hope to have this installed soon. I’m glad... More 

Rockhampton, Australia
Level Contributor
76 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed November 7, 2014

I've stayed here 5 times now, the location is convenient & while you're not in the middle of the CBD, it's not that far a walk to get there. The staff are always welcoming with a quick chat and will help you where they can. The Quest is always clean. Rooms at the back of the motel are quieter than... More 

Was this review helpful? Yes 1
Quest_Gladstone, Front Office Manager at Quest Gladstone, responded to this review

Hi Steve, Thank you for your review. We love getting feedback on all aspect of your stay. It is great to hear that you enjoy staying with Quest Apartments. Quest Gladstone is excited to announce that we are in the process of installing wireless internet throughout the whole building. This new feature will be up and running by the end... More 

Brisbane, Australia
1 review
5 of 5 stars Reviewed October 14, 2014

Very friendly and helpful staffs. Rooms are clean, new and modern. Very happy with the stay. The only disadvantage of the hotel is that it is facing a main intersection. Road noise and hoons speeding off at the lights is a problem.

Was this review helpful? Yes
Quest_Gladstone, Front Office Manager at Quest Gladstone, responded to this review

Thank you for your review. I am pleased to hear you found our staff to be both helpful and friendly. Our staff members take pride in providing quality service. Quest Gladstone is located in the CBD, close to businesses, shopping and restaurants. We have many rooms located away from the roadside, which are quiet and comfortable. I am pleased to... More 

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