We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Bay Apartments

3.5 of 5
Hotel website
243-253 Boundary Street | Rainbow Bay, Coolangatta, Gold Coast, Queensland 4225, Australia
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
The Bay Apartments
View Map
Add Photo Write a Review

32 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just returned from our ten day stay at The Bay Apartments Rainbow Bay. Alison and Keith were great and friendly hosts. The Apartment was first class and the location for the beach and shops was perfect for us and our two boys aged two and five. I would recommend Coolangatta and Rainbow Bay for a fantastic family holiday,... More 

Helpful?
Thank Andrew E
Ballarat
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed September 9, 2015 via mobile

We had a lovely family holiday with our 2 children. We stayed in a delux 2 bedroom apartment. It had everything we needed. The pool was a little cold, so we spent most of our time in the warm spa. A short stroll to the beach. Much cheaper than staying on the esplanade. Nice and quiet and the corner shops... More 

Helpful?
1 Thank Sel15
New South Wales, Australia
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
1 of 5 stars Reviewed June 28, 2015 via mobile

I have stayed in lots of holiday apartments with my husband and four children and never ever have I been confronted with such an aggressive manager (Keith). Having read other people's experiences here I am surprised he has returning guests. What Keith seems to forget is that he is managing a property in a seaside location with surfers staying there...after... More 

Helpful?
Thank Mummytofour
rainbowCoolangatta, Manager at The Bay Apartments, responded to this review

In response to your review I would like to comment that one of the things we ask guests to adhere to is entering the building through the basement when wet and with surfcraft. This is simply for safety reasons-to avoid slippages and potential knocks. We explain this to our guests on arrival and give them paperwork that explains this also.... More 

Wollongong, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 19, 2015

My husband and I recently stayed at The Bay Apartments for a weekend while visitng the area for a wedding. What a gorgeous part of Austraila! The 2 bedroom unit which was booked directly with the managers was fantastic. Clean, modern, spacious, quiet and included everything we could possibly need. We had relatives in another unit in the same complex... More 

Helpful?
1 Thank Kim P
Brisbane, Australia
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 18, 2015 via mobile

We booked unit 10 at The Bay Apartments through Rainbow Bay Realty and the unit was disgusting. Not clean, ripped screens, dated, missing essential items for a self contained holiday. The owners of this unit seem not to maintain it at all. My sister booked a different unit in the same complex and paid less with linen included in a... More 

Helpful?
1 Thank Tracy B
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed December 27, 2014

Never met a manager so rude in my life! Came into our room and just started going off for no reason accusing my family of stuff which we didn't do,was just embarrassing for everyone.Will never stay here again and will be spreading the word.

Helpful?
5 Thank Raghi89
rainbowCoolangatta, Manager at The Bay Apartments, responded to this review

Thank you for your feedback and it is unfortunate you did not enjoy your stay. Management had to enter your apartment on 2 occasions when your door was not answered and the problem needed to be dealt with. On the first occasion at midnight I responded to a complaint from another guest about the noise coming from your balcony and... More 

Christchurch, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 24, 2014

Alison and Keith are wonderful people. Any query or question they are straight onto it. They have great knowledge of the area. We have been coming back here for the past four years and wouldn't think of going any where else. The apartments are always lovely and clean and when you contact them direct you get a really good price... More 

Helpful?
1 Thank emmakatewhelan
Canberra, Australia
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 18, 2014

Keith and Alison couldn't have been more helpful or nicer. The apartment was spacious and well appointed, the complex was terrific and the area gorgeous. We were in a 2 bedroom apartment and we thought the kitchen and the living area were fantastic. We will be back!They had a supply of boogie boards and beach chairs to borrow and they... More 

Helpful?
Thank FussyRos
Brisbane, Australia
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 4, 2014 via mobile

Stayed in feb 2014 booked via rainbow bay realty (cheaper I believe) Unit 13 has no ceiling fans and the main bathroom is tiny. Onsite managers very friendly and not at all annoying (unlike our stay at rainbow place). Pool well maintained and great for families. I believe units are individually owned. Will stay again :-)

Helpful?
1 Thank Tracy B
Sydney, Australia
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed October 8, 2013

Our family of 2 adults and 2 kids aged 14 and 16 recently stayed for 6 nights in September.I booked direct with the manager Alison.Such a lovely and helpful person as is her husband.I knew I had booked the right place before I left.It is One block from the beach and we had no problems carrying our surfboards.We had a... More 

Helpful?
2 Thank jbdaz
Questions? Get answers from hotel staff and past guests. Ask a question

2 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2)
Viewed
Room/suite (1)
Viewed
Other (1)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Coolangatta hotels
0.5 mi away
Mantra Coolangatta Beach
Mantra Coolangatta Beach
#8 of 12 in Coolangatta
4.0 of 5 stars 384 reviews
1.3 mi away
Nirvana By The Sea
Nirvana By The Sea
#1 of 12 in Coolangatta
5.0 of 5 stars 295 reviews
0.2 mi away
Greenmount Beach Resort
Greenmount Beach Resort
#10 of 12 in Coolangatta
3.0 of 5 stars 316 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Mantra Twin Towns
Mantra Twin Towns
#5 of 12 in Coolangatta
4.0 of 5 stars 1,084 reviews
0.1 mi away
Rainbow Bay Resort
Rainbow Bay Resort
#14 of 26 in Coolangatta
4.5 of 5 stars 64 reviews
0.5 mi away
Oaks Calypso Plaza Resort
Oaks Calypso Plaza Resort
#9 of 12 in Coolangatta
3.5 of 5 stars 409 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay