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Oaks Calypso Plaza Resort

99 Griffith Street, Coolangatta, Gold Coast, Queensland 4225, Australia
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1 room 1 adult
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Oaks Calypso Plaza Resort
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407 Reviews from our TripAdvisor Community

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Norah, Australia
Level Contributor
4 reviews
2 of 5 stars Reviewed 1 week ago

Large resort complex - with many things to let you down Stayed for 7 day - Towels not changed, sheets not changed, room not serviced, complementary Internet 1/2hr per day as per the room details not available to us, bar never open, restaurant never open, fold out bed so uncomfortable my daughter put the mattress on the floor to sleep,... More 

Helpful?
Thank adrian_y2610
ManagerCalypso, Manager at Oaks Calypso Plaza Resort, responded to this review

I would like to apologise to you for what seems to have been a very disappointing stay with us at Calypso Plaza Resort. I would like to further discuss your stay with you personally , please feel free to call me at any time, It most certainly is not Oaks Policy's and Procedures to allow our guests to check in... More 

Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Stayed at Oaks for a quick getaway around Australia Day and while not necessarily bad it does leave a lot to be desired. Positives: Prime location to the beach (literally across the road) and close to restaurants and grocery stores like Woolworths. It's also close to the NSW/QLD border (obligatory photo opportunity) Rooms were clean and were filled with amenities... More 

Helpful?
Thank Muzz A
ManagerCalypso, Manager at Oaks Calypso Plaza Resort, responded to this review

Thank you for your feedback on Trip Advisor after you stayed with us recently, I was sorry to hear that your stay was not as expected. Check-in time for Oaks Hotels rooms is 2pm, I am sorry that the room you had booked had an arranged 4pm check-in. We would love to welcome you back to Calypso Plaza where I... More 

sydney
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Reception staff were very helpful and efficient -thanks Ben. He fixed a problem with our booking without inconvenience to us. He was the best thing about the place. We stayed in a 2 bedroom suite. It felt like walking into a 1980s motel room. Carpet and furniture outdated and need to be changed. We tried to open sofa bed but... More 

Helpful?
Thank luv2travelSydney
ManagerCalypso, Manager at Oaks Calypso Plaza Resort, responded to this review

I am sorry to hear that your recent stay with us was far less than pleasurable. If you would like to further discuss your stay I would be happy to try and assist in any way, I thank you for your feedback as this allows Management to ensure we continue to move ahead and rectify any situations that may arise. More 

Travelers are raving about these Coolangatta hotels

1 review
4 of 5 stars Reviewed 1 week ago via mobile

We really enjoyed our stay! Great Family holiday spot. You couldn't ask for a better place based on the location and value for $ $$. No car required (that's if you are not planning on going to the theme parks - which we weren't) - caught the bus from the airport and it couldn't have been easier. Our little ones... More 

Helpful?
Thank billnness
ManagerCalypso, Manager at Oaks Calypso Plaza Resort, responded to this review

Great news to hear that you plan to return and holiday with us again in the future. As mentioned unless you are wanting to do day trips a car is not a necessity, a short stroll to restaurants and the beach, we look forward to your return as we love to welcome back all guests. More 

Bellingen, Australia
Level Contributor
58 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything about our 5 days here was fantastic from the reception staff to the apartment to the pools and location. We liked that this property is not a high rise (only 4 floors) so we didn't spend a lot of time in elevators going up and down like many of the other places along this stretch of the beach. The... More 

Helpful?
Thank Sheri D
ManagerCalypso, Manager at Oaks Calypso Plaza Resort, responded to this review

Thank you for your words of praise for Calypso Plaza Resort. We are all happy that your recent stay with us was one of the most enjoyable, as stress free holidays you have had. I hope that you will come and stay with us again in the near future as we love to welcome you back our return guests. More 

melbourne
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've just returned to Melbourne after staying at oaks calypso for 8 nights and had a fantastic relaxing holiday with husband and 2 teenagers aged 15 & 17. We were apprehensive given the negative reviews so thought we'd set the record straight! We requested a refurbished dual key room and were lucky to get one complete with new kitchen, carpet,... More 

Helpful?
1 Thank gasbagmelbourne
ManagerCalypso, Manager at Oaks Calypso Plaza Resort, responded to this review

Thank you for your positive response on Trip Advisor after your recent stay with us at Calypso Plaza. As mentioned we are centrally located to all amenities and the beautiful beach directly across the road. I hope that you will holiday with us again in the near future we would love to welcome you back. More 

Sydney, Australia
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I needed somewhere to stay for 24 hours close to the airport and not far from Currumbin. I planned to do some work and relax before attending a workshop the next day. From the moment I arrived there were a group of noisy teenagers sprinting up + down the corridors, banging on the walls + doors + running in +... More 

Helpful?
2 Thank MMMcGrath
ManagerCalypso, Manager at Oaks Calypso Plaza Resort, responded to this review

Thank you for your review on Trip Advisor, it seems your recent night with us was far less than comfortable or relaxing. I would like to further discuss the problems you had with you directly, I can see you have noted Unit 204 as the room in which you stayed I think the unit you stayed in may have been... More 

Auckland, New Zealand
1 review
1 of 5 stars Reviewed 4 weeks ago

We stayed in this resort for one week in January 2015. The furniture was old and dirty with bad smell. The couch in our room was so dirty and disgusting that we could not sit on it. The door to the room was broken, and we applied to fix it, but nothing has been done. The fen did not work... More 

Helpful?
Thank alla667
ManagerCalypso, Manager at Oaks Calypso Plaza Resort, responded to this review

Thank you for your response on Trip Advisor regarding your recent stay with us at Calypso Plaza. I would personally like to discuss your stay with you, please feel free to contact me at any time and I will ensure the problems that you incurred are addressed. More 

Brisbane, Australia
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Twelve months is a long time in the life of a resort. I stayed at the Calypso 12 months ago and it was good, now it is just average. The staff are still friendly but the rooms are starting to date. The smell of either cooking in the rooms or eating takeaway permeate throughout the hallways and you sometimes wonder... More 

Helpful?
1 Thank Roscoe1203
ManagerCalypso, Manager at Oaks Calypso Plaza Resort, responded to this review

I was sorry that you did not enjoy your stay at Calypso Plaza this year, as mentioned our rooms are looking tired and we are slowly refurbishing all rooms to bring our standard to 4.5star rating. To date we have managed to refurbish approximately 39 rooms prior to Christmas with another 40 rooms commencing in February. We hope that you... More 

Sydney
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We have just returned from this restort ...stayed in apartment 339 for 7 night...1st day....dirty plates and coffee cups in the cupboard so had to wash everything before we could use the crockery....reported to the front desk who said they would send someone up the next day....shower curtain in the bathroom was absolutely filthy...mold and grime all along the bottom... More 

Helpful?
1 Thank Nerida R
ManagerCalypso, Manager at Oaks Calypso Plaza Resort, responded to this review

I would like to thank you for your recent review on Trip Advisor regarding the state your room was in when you checked in to at our Resort. I would sincerely like to apologise to you for what seems to have been a far from pleasurable stay with us. It definitely is not Oaks policy to have our guests stay... More 

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