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Mantra Coolangatta Beach

88 Marine Parade, Coolangatta, Queensland 4225, Australia (Formerly Outrigger)
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Mantra Coolangatta Beach
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Mantra Coolangatta Beach
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341 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (341)
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    (95)
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Brisbane, Australia
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the Mantra on a Friday and Saturday night in July 2015. Check in was efficient and we received an upgrade to a beautiful two-bedroom apartment overlooking the ocean. The best view!! The apartment was very clean and decorated nicely. Lots of crockery/cutlery etc in the kitchen. Both bathrooms were clean and well laid out. The bed was... More 

Was this review helpful? Yes 1
Tweed Heads, Australia
1 review
1 of 5 stars Reviewed 5 days ago NEW

We booked a studio room over the net,said courtyard veiws looked at photos thought okay not too bad.On arrival asked for early check in told come back at 2.30 as we have a lift out of order so room won't be ready.we headed off to have a look around and went back just after 2 room ready hand credit card... More 

Was this review helpful? Yes 1
Dalby, Australia
Level Contributor
45 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 1 week ago

Stopped for the night at the Coolangatta Mantra as we had a 6.00am flight internationally, Location to the airport was one of the only good things about the hotel. After been woken by the bloke going to the toilet next door, sounded like a stallion we then had to put up with the crowd giggerling in the hall way. Walls... More 

Was this review helpful? Yes 1
Adelaide, South Australia
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice hotel in a perfect spot on the beach with lots of eating places close by but the actual room (304) was very much below average with dirty and old carpets, lounge that you could not sit on because the cushions were so old they would not stay in place. No clock or clock radio, hole in the wall of... More 

Was this review helpful? Yes 1
Brisbane, Australia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Coolangatta is beautiful and the view from these apartment really shows it off. Apartments are fairly well appointed, although nothing special. The location is the real winner - right across from the beach, next to shops/cinemas/restaurants.

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Mantra_Coolangatta, General Manager at Mantra Coolangatta Beach, responded to this review

Dear Michelle_DD15, Thank you for taking the time to review your recent stay with us. I'm so pleased that our location was ideal for your stay in Coolangatta. We are very lucky to be in such close proximity to the great shops and restaurants along the foreshore, and of course we can't forget those beautiful ocean views. We hope to... More 

Whittlesea, Australia
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked two 2 Bedroom apartments, they happened to be on the 11th floor with magnificent views of the beach and Surfers Paradise. The Apartment had everything in it that you could need, a fully self contained kitchen, great sized lounge and a king size double bed. Balconies everywhere. Great location, close to all restaurants and supermarket. As for pricing,... More 

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Mantra_Coolangatta, General Manager at Mantra Coolangatta Beach, responded to this review

Dear Steve C, Thank you so much for your fantastic review. I am so pleased to hear that you found your apartment to be perfect for your needs. We certainly do have an unbeatable location here in Coolangatta, with some of the best views on the coast. I'm glad you were able to experience these views from the 11th floor.... More 

Maleny, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I booked a single bedroom room for 1 night. The room was clean and roomy and had everything I needed for my stay. I had a balcony which overlooked the beach. There was also underground parking and the shops and restaurants were right there. The staff were friendly as well so I would stay there again in the future.

Was this review helpful? Yes
Mantra_Coolangatta, General Manager at Mantra Coolangatta Beach, responded to this review

Dear Neville H, Thank you for taking the time to review your recent stay with us. I'm so pleased to hear that your room was ideal for your overnight stay, and that you found our staff to be welcoming and friendly. We look forward to welcoming you back to our resort next time you venture down to Coolangatta. Kind regards,... More 

Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Since we last stayed here, the place is undergoing major upgrades. The whole lift and foyer area is going to be renovated and foyers in each floor. Much nicer pool furniture. The pool area is stunning. Large roman style pool and spa with fountains. We stayed in a 2 Br apartment on the 15th floor. Stunning views. Enjoyed the spa... More 

Was this review helpful? Yes 1
Mantra_Coolangatta, General Manager at Mantra Coolangatta Beach, responded to this review

Dear Julie W, Thank you so much for your fantastic review. We are so excited for the upcoming changes and believe they will make our beautiful property even more inviting. The pool furniture was one of the first items on the agenda, and I am so pleased to hear that you loved the new look. We look forward to welcoming... More 

Brisbane, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 24, 2015

Even though we have stayed before at this Mantra, I was asked to complete the mandatory form with my wifes name (for purposes of knowing who is staying in the building in case of evacuation ). Surely it would better for staff to note there are two occupants in the room. So much for welcoming return guests. Make sure you... More 

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Mantra_Coolangatta, General Manager at Mantra Coolangatta Beach, responded to this review

Dear Murray P, Thank you for taking the time to share your experience. The main reason we take all guests' names on arrival is for security. If a guest comes to reception for a room key we must be able to confirm that they are indeed staying in that room before giving them access. Club CuSoon is a fantastic program... More 

1 review
1 of 5 stars Reviewed June 23, 2015 via mobile

My partner and I were very disappointed with our stay here, we will never stay here again. I hope other people don't make the same mistake. - staff were EXTREMELY rude and VERY unfriendly. Worst staff I have encountered at a hotel in a long time. Shame on this hotel! We felt threatened at one point by a man who... More 

Was this review helpful? Yes 1
Mantra_Coolangatta, General Manager at Mantra Coolangatta Beach, responded to this review

Dear Chris A, I'm sorry to hear of the issues you experienced during your stay with us. We pride ourselves on our great customer service so I am naturally disappointed to hear that you found our staff to be rude and unfriendly. I apologise that your bathroom amenities were not sufficiently stocked for your stay and can assure you this... More 

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