how this dirty out-dated building in desperate need of renovation and repair can call itself a hotel or a resort is beyond belief... as are the dirty rooms. even at budget prices they are a rip off and certainly not what is advertised. i an only agree with all the other complaints written previous to mine, no restaurant open, no... more

Was very disappointed in the standard of the hotel. Was advised upon arrival when enquiring that no room service offered on Mon & Tues nights as restaurant not open. No where does it state this - not on website, in room reading or even the restaurant sign (saw a sign that advised Mon - Fri happy hour???). Had to go... more

Stayed here for 3 nights with the family. Booked it online. Although its not a 5 star brand new resort, for the amount of money, its value. Dont understand why some people will complain so much for they pay a 3 star price. You pay for what you get. If you want 5 star, you pay $200 a night and... more

We stayed for one night (thank God it was no longer as 1 night seemed an eternity). Beds old, hard, uncomfortable (prob as old as the resort which is close on 40 years). Stunk of cigarette smoke as soon as we entered the room. Reception informed us of the restaurant but at dinner time when we went to use it... more

We stayed for a one nighter and thought that the price was quite reasonable- until we entered our room! Rooms are very outdated and smelt musty but size wise they are quite good. Carpet lifting,cupboards with the laminate coming off, no iron in the room ,TV not working and off street parking???[-],are to name a few problemos with this ageing... more

Let me start by saying I stayed here in December 1978 (it was 'the' place to stay as it was new) as a 6 year old with my parents and then again 30 years later in December 2008 The place has not done a thing to it since it opened in 1978 - I swear to god, I am not... more

We stayed at Greenmount and were very impressed with the staff and the food is fantastic in the Restaurant. We highly recommend the food(&my partner is a CHEF!!). The Resort is a bit tired looking however it is kept very clean and comfortable. All staff are very friendly we even noted the Resort Manager on her daily walk abouts with... more

Really Greenmount, I appreciate that the hotel ( not sure how they can call themselves a resort) has been sold therefore no-one has spent money on it for a while but the general maintenance let alone decor was appalling. We had 3 days here just after Christmas. We actually left a day early due to the rain and the chance... more

Booked a Flight Centre sale package - $199 per person for return flights to Gold Coast from Sydney and 2 nights accom so thought it was a fantastic sale deal. NUH UH. The accom was only worth the little amount we paid. The Greenmount Resort is the worst MOTEL i have ever walked through. I felt sick being there. It... more