We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 12 Coolangatta hotels

Greenmount Beach Resort

3.0 of 5 Hotel   |   3 Hill Street, Coolangatta, Queensland 4225, Australia
Hotel amenities
Save Saved
You added Greenmount Beach Resort to your Saves list
Greenmount Beach Resort
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
35%
Ranked #10 of 12 hotels in Coolangatta
  • Overview
  • Reviews (174)
  • Photos (94)
  • Amenities
  • Q&A
  • Room tips (39)
  • Location
  • More
Write a Review

174 people have reviewed this hotel

Traveler rating
    16
    44
    36
    29
    49
See reviews for
42
63
18
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Portuguese first
  • Any
English first
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The rooms are very very average and basic. There are definitely no frills here. Personally, I would not stay here for a holiday because it is very out-dated and old and there are so many nicer places to stay. On saying this though the upside to this place is: 1. The location 2. Clean rooms 3. They take one night... More

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

If position, outlook, convenience, and friendly staff are on the top of your accommodation priority list then the Greenmount Beach Resort may be the best location in Coolangatta – and dare I say the Southern Gold Coast. It stands high and prominent on one of the prettiest headlands at Coolangatta, opposite the delightful Pat Fagan Park which features mature majestic... More

Was this review helpful? Yes
Brisbane, Australia
Top Contributor
58 reviews 58 reviews
37 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Difficult to understand why Greenmount does not upgrade their rooms when they are in such an ideal location. Within walking distance of Twin Towns RSL Club which has excellent entertainment and eating options, and adjacent to the beautiful beach area of Coolangatta and Tweed heads. That said, the rooms was very basic, and the mattresses were way past their replacement... More

Was this review helpful? Yes
Brisbane, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 21, 2014

Important to me is a welcoming reception (Sandy should wear a halo), a feeling of security, a working elevator, a sparkling clean bathroom with a good supply of soaps etc., fresh linen on a well-made bed, a relaxing view, some soundproofing to produce a decent night's sleep, clean and stocked tea and coffee facility and ample space for hanging clothes... More

Was this review helpful? Yes 1
Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed June 20, 2014 via mobile

We stayed here for the night n in general the family courtyard is a good size, it was clean but the bathroom is old and very outdated, the beds are hard as a rock I think the floor would be softer, n the pillows were to soft. When u first walk into reception it looks neat and modern but as... More

Was this review helpful? Yes
ResManagement, Manager at Greenmount Beach Resort, responded to this review

We appreciate your your feedback and we're disappointed that we were not able to provide you with an enjoyable experience. We are in the process of improving our customer service and undertaking renovations and improvements to the hotel. We hope our response has assisted you with your review and if you would like to clarify any further issues, please do... More

Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 17, 2014

When my boyfriend and I walked in it was nice and new, when we got to the superior double bedroom it had a very hostel feel, the only nice thing about it was the shower and the bed. This would be good for someone who wants a quick stay over. Wouldn't recommend highly.

Was this review helpful? Yes
ResManagement, Manager at Greenmount Beach Resort, responded to this review

We appreciate your your feedback and we're disappointed that we were not able to provide you with an enjoyable experience. We are glad that you were happy with the comfort of our beds and bathroom facilities. We will continue to improve to undertake renovations and improvements to the hotel. We hope our response has assisted you with your review and... More

Lismore, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 29, 2014

A mate and myself stayed Here for the night on the 28/5/14. We were very impressed by the newly renovated rooms and the comfortable beds. We had a river room on the 8th floor overlooking the harbour and Tweed district which was really nice. The breakfast was included in the price and I made a pig of myself because it... More

Was this review helpful? Yes 2
Brisbane, Australia
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 28, 2014

We stayed here at Easter time. The full English Breakfast buffet was good value. The room we stayed in was fine - recently done up, only the curtains looking a little aged. The price of the stay was good compared to similar properties on the Gold Coast at that time. There was a nice swimming pool area just outside the... More

Was this review helpful? Yes
Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 23, 2014

We stayed there 23/5/2014 for a night and couldn,t complain about anything. The Staff were very friendly and the room was clean and tidy. Great location for Twin Towns just a short walk away. Bed was very comfy and room quiet. Breakfast was fantastic. All you could eat you couldn't ask for better. Will be going back again when we... More

Was this review helpful? Yes 1
Fort Lauderdale, Florida
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 13, 2014

poor service, room, wifi, lighting threadbare towels I really was surprised how this place has gone downhill since my last visit a few years ago, Poor staff training external WIFI supplier so no help was available, a great disappointment to me as if you cannot use WIFI you do not have any reason to stay here at all.

Was this review helpful? Yes
ResManagement, Manager at Greenmount Beach Resort, responded to this review

We are disappointed that we were not able to provide you with a more enjoyable experience, but it’s important that we are aware of your feedback. The property does offer newly renovated rooms which can be requested on arrival and we do apologise if this was not communicated to you clearly. In regards to the wifi, the best person to... More

Owners: What's your side of the story?
If you own or manage Greenmount Beach Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Greenmount Beach Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Greenmount Beach Resort

Address: 3 Hill Street, Coolangatta, Queensland 4225, Australia
Location: Australia > Queensland > Gold Coast > Coolangatta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Greenmount Beach Resort 3*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Agoda, Orbitz, Tingo, BookingOdigeoWL, Venere and Otel so you can book your Greenmount Beach Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Greenmount Beach Resort Coolangatta Hotel Coolangatta
Greenmount Beach Hotel Coolangatta
Greenmount Beach Coolangatta

94 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (45)
Viewed
Hotel & grounds (9)
Viewed
Pool/beach area (5)
Viewed
Room/suite (8)
Viewed
View from room (4)
Viewed
Bathroom (4)
Viewed
Other (15)

Management photos: Courtesy of the property manager

Viewed
All management photos (50)
Viewed
Hotel & grounds (1)
Viewed
Other (49)

Amenities

Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
150

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer