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All 12 Coolangatta hotels

Outrigger Twin Towns Resort

4.5 of 5 Resort   |   Corner of Griffith and Wharf Streets | Tweed Heads NSW and Coolangatta, Coolangatta, Queensland 4225, Australia
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Ranked #1 of 12 Hotels in Coolangatta
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Mark G Coffs Harbour, Australia
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763 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brisbane, Australia
Senior Contributor
41 reviews 41 reviews
27 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I stayed at the Outrigger with my wife for only 1 night (thankfully). I paid $189 a standard room including breakfast and a bottle of wine. Check in/out was easy enough, I had to ask reception after check-in for the bottle of wine included in price as it was not offered. The location is good, on the border between Coolangatta... More

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GMOutrigger, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for taking the time to write and provide valuable feedback regarding your recent stay with us at Outrigger Twin Towns Resort. We are disappointed to read that we failed to meet your expectations with regards to the product offered. We are pleased that our team provided you with a level of service that met with your expectations and... More

Coffs Harbour, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The 1 bedroom apartment was clean, plenty of room and very comfortable. Being connected to Twin Towns club is great with lots of eating choices. Very close to the beach and local pubs. The staff were very helpful and seemed to go out of there way to make the stay very enjoyable.

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GMOutrigger, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you both for choosing to stay with us at Outrigger Twin Towns Resort. I trust your experience provides the incentive to stay a bit longer on your next visit to Coolangatta. We are thrilled to read that the one bedroom apartment, cleaning standards and comfort levels exceeded your expectations. Twin Towns Services Club offer an array of entertainment and... More

Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

we stayed in a 2 bedroom apartment in the harbor tower on the 15th level although you only have a harbour view the room made up for it in spades ,,over many years i stayed in youth hostels (when i was alot younger) to 5star hotels both here in Australia and overseas and i can honestly say it was the... More

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GMOutrigger, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for choosing to stay with us at Outrigger Twin Towns Resort and for sharing your experiences via Tripadvisor, it is appreciated. We are pleased to read that you enjoyed your stay and that the two bedroom apartment located on the 15th floor meet with your expectations. The kids club unfortunately closed in 2009 however there are a number... More

ayers rock
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just had a short visit for the australian pole festival. The rooms were clean. Had great facilities had we wanted to cook. Excellant gym. Close to shops, cafes etc. The buffet brekky was awesome. Only down fall is if you had mobilty issues the walk from habour tower to the club would be a bit long. But also catered well... More

Was this review helpful? Yes 1
GMOutrigger, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for taking the time to write and provide feedback via Tripadvisor, it is greatly appreciated. We are pleased to read that you enjoyed the facilities, buffet breakfast at Signatures Restaurant and the destination. We hope that the Australian Pole Festival was a success and we are pleased to announce that we have the pleasure of hosting the event... More

Brisbane
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 1 week ago

I actually find it difficult to believe this property has received such glowing reviews. I think that some of the rooms are run completely by the Outrigger (perhaps nicer and renovated) and some are privately owned however rented through the Outrigger. I stayed with a large conference group that occupied a number of rooms and their reviews are the same... More

Was this review helpful? Yes 1
GMOutrigger, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for taking the time to write and provide valuable feedback in relation to your recent stay with us at Outrigger Twin Towns Resort. We are pleased and honoured that we had the opportunity to host your recent conference. First, we are disappointed to read that we failed to meet your expectations with regards to the features and style... More

Darwin
Contributor
11 reviews 11 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

We did not book our room with the hotel direct but with a holiday homes reality company, but we enjoyed all the facilities of the hotel, everything was neat and tidy and liked the convenience of having the Twin Towns so close. My only negative of the stay which was only one week was we were subject to having to... More

Was this review helpful? Yes 1
GMOutrigger, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for choosing to stay with us at Outrigger Twin Towns Resort and for taking the time to share your feedback via Tripadvisor, it is certainly appreciated. We are disappointed to read that you were inconvenienced by inappropriate behaviour of other guests during your recent stay. We can assure you that guests and visitors are not permitted to drink... More

Brisbane, Queensland, Australia
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Resort has Ocean View and Harbour View Towers. I believe the first 5 floors in the Ocean Tower are owned by the Resort whereas there are privately owned apartments in the Harbour Towers which are leased out by the Resort on behalf of the owners. So you may find beds and room size may vary. Either way both are... More

Was this review helpful? Yes
GMOutrigger, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for taking the time to write and provide your feedback in relation to your recent stay. Outrigger Twin Towns Resort is a strata title resort which means that each apartment is individually owned by an investor. Harbour Tower features one, two bedroom and penthouse apartments. Ocean Tower features hotel rooms from levels one to five and two and... More

Casino, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stay here 4th/5th Oct.2014 It is a great location,great staff,great accommodation,It was quiet as we were on the 14th floor,ocean views.its has great access to the local club which was great because we had tickets for a show.lots of places for breakfast the next morning,bed was large and very comfy

Was this review helpful? Yes 1
Caretaker M, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for taking the time to write and share your feedback via Tripadvisor. I was delighted to read that you had a relaxing and enjoyable stay on the 14th floor with ocean views. It is fantastic that you were able to enhance your stay with a show at the Club. This is an absolute must and a recommendation. I... More

Brisbane, Queensland, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

One bedroom apartment was very modern and very well appointed. We were very impressed with the cleanliness. Stayed overnight as a Twin Towns Show and Stay package, very easy and comfortable all round. Would definitely stay there again. Lindsay and Stella.

Was this review helpful? Yes
Caretaker M, General Manager at Outrigger Twin Towns Resort, responded to this review

Many thanks Lindsay and Stella for choosing to stay with us at Outrigger Twin Towns Resort and for sharing your experiences on Triapdvisor, the team and I greatly appreciate it. I was delighted to read that you enjoyed your show and stay package and thank you for highlighting the level of cleanliness provided by our Housekeeping team. I look forward... More

Melbourne, Australia
Top Contributor
70 reviews 70 reviews
11 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The outrigger has two bedroom penthouse apartments which are good value for their size and perfect for families plus they boast a huge balcony and good tweed river views but it is not flash! Everything is on such a huge scale it is probably too hard to keep up with maintenance and the pool was pretty dirty, the fitness centre... More

Was this review helpful? Yes 2
Caretaker M, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for choosing to spend your holiday with us at Outrigger Twin Towns Resort and for taking the time to share your feedback on Tripadvisor. I was delighted to read that you liked the resort’s two bedroom penthouse apartment’s style and views. I did note however that the standard and maintenance of the pool did not meet your expectations.... More

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Additional Information about Outrigger Twin Towns Resort

Address: Corner of Griffith and Wharf Streets | Tweed Heads NSW and Coolangatta, Coolangatta, Queensland 4225, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Coolangatta
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Outrigger Twin Towns Resort 4.5*
Number of rooms: 350
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Also Known As:
Outrigger Twin Towns Hotel Coolangatta
Coolangatta Outrigger
Hotel Style
#1 Top resorts Hotel in Coolangatta #1 Luxury Hotel in Coolangatta #2 Family Hotel in Coolangatta

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