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All 11 Coolangatta hotels

Outrigger Twin Towns Resort

4.5 of 5 Resort   |   Corner of Griffith and Wharf Streets | Tweed Heads NSW and Coolangatta, Coolangatta, Queensland 4225, Australia
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Ranked #1 of 11 Hotels in Coolangatta
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Stephen P Sydney, Australia
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812 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nantwich, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed yesterday NEW

Our flights back to Sydney were cancelled at the last minute (bad weather so no compensation) and so we needed a hotel for the night - we picked the Outrigger from a list given to us by the airline. A very bad choice. We paid $279 for a very average quality small room with barely enough room to walk around... More 

Was this review helpful? Yes 1
Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We were forced to find one nights accommodation when our flight back home was cancelled due to bad weather. We spoke to the people at the Tourist counter at Coolangatta airport and they recommended Outrigger. It was quite expensive at around $200 for the 4 of us (my wife, two grand-kids and myself), but the room and facilities we used... More 

Was this review helpful? Yes 1
Bli Bli, Sunshine Coast, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed from 28th Jan - 2nd Jan. The room was ok, smaller than I expected but was only a 1 bedroom. The furniture is very tired and probably in need for replacing very soon. The bathroom was lovely, nice and modern and a good size. Unfortunately we had a few problems, that I would not have expected to happen... More 

Was this review helpful? Yes 1
GMOutrigger, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for taking the time to write and provide valuable feedback regarding your recent stay with us at Outrigger Twin Towns Resort. Please accept my sincerest apologies for any inconvenience caused as a result of the number of challenges faced during your stay. We sincerely appreciate the feedback which has been investigated further by our Maintenance Manager. Despite this,... More 

Umea, Sweden
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for five days in march 2014. Perhaps slightly off season, but perfect for us. The hotel has a great location! If you want to be able to do things in Coolangatta without driving, you can walk or take a bus (there's a bus stop just outside the hotel). We stayed in the Ocean tower. Don't miss the... More 

Was this review helpful? Yes 1
GMOutrigger, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for choosing to stay at Outrigger Twin Towns Resort and for taking the time to share your feedback; it is sincerely appreciated. Coolangatta is Queensland's most southerly coastal town, the gateway to the Gold Coast and Northern New South Wales. Located on the border near its twin town of Tweed Heads 100kms south of Brisbane and 900kms north... More 

Sydney, New South Wales, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here in Jan 15 with my children and husband and we loved it! we played tennis, swam in the pool, had a sauna, enjoyed the bbq on the terrace overlooking the pool...and the beach was literally across the road. Very friendly staff and convenient access to all facilities. We will be back!

Was this review helpful? Yes 2
GMOutrigger, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for choosing to stay with us at Outrigger Twin Towns Resort. I am indeed most fortunate to work with these amazing individuals and it is our company values that make the difference; one being that we are a family working together joyfully in order to attain our goals and aspirations. We are pleased to read that you and... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The rooms are clean and spacious - great value for money. We spent a week here and its great location, close to the beach, shops, cafes and restos. The staff are friendly and actually look genuinely happy to work there - makes a big difference to my family. The kids felt right at home and my wife and I were... More 

Was this review helpful? Yes 1
GMOutrigger, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for such a complimentary review via Tripadvisor, the team and I sincerely appreciate it. Thank you also for the recommendation and we certainly look forward to welcoming you and your family back when you are next holidaying in Coolangatta. I am certainly pleased to read your feedback on our team who are an amazing group of individuals who... More 

Brisbane, Australia
Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Love staying at this hotel. It is the best value for money on the gold coast. Check in very efficient. Room very clean and spacious. The buffet breakfast included in the price is fantastic. There are all the staples, plus eggs & pancakes cooked to order, but we also like that there was something new every day, like baked salmon,... More 

Was this review helpful? Yes
GMOutrigger, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for taking the time to write and provide valuable feedback regarding your recent stay with us at Outrigger Twin Towns Resort. We are pleased to read that you enjoyed the buffet breakfast at Signatures Restaurant, which is very popular due to its variety, freshness and the inclusion of a personal chef who cooks eggs, pankcakes and other treats... More 

Geelong
Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our family of 6 spent a fantastic week at the Coolangatta outrigger. The spacious Penthouse appartment met our needs perfectly. The staff were always cooperative and went about their tasks with genuineness to make our stay brilliant. The location of the outrigger is spot on too, close to beach, entertainment, walks and restaurants. Highly recommended and we'll be back!

Was this review helpful? Yes 2
GMOutrigger, General Manager at Outrigger Twin Towns Resort, responded to this review

Wow, thank you for the fantastic review and for the recommendation. The team and I were thrilled to read that you and your family enjoyed your stay in our beautiful Penthouses located on the 15th floor in either the Harbour or Ocean Towers. I am thrilled to read that our staff provided you with a high level of service and... More 

Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My stay was for 5 nights. I had an adjoining hotel style room beside a one bedroom apartment both with key card access on level 5. The rooms were furnished tastefully. Our view was not of the ocean but of the beautiful landscape on the other side. The Resort is in a perfect location. Close to the beach, shops, cafes... More 

Was this review helpful? Yes 1
GMOutrigger, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for the recommendation and for taking the time to write and provide valuable feedback regarding your recent stay with us at Outrigger Twin Towns Resort. We are thrilled that you enjoyed your five night stay with views of the hinterland. We are fortunate to feature rooms with a number of different aspects including hinterland, ocean, harbour and Coolangatta.... More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our overnight stay was extremely relaxing & pleasant.The staff were all very friendly & helpful while our room was tastefully furnished with a great view of the ocean & the busy streets below. The beach & a wide range of restaurants were a short walk from the hotel...very convenient & so close to the airport ! Breakfast was terrific especially... More 

Was this review helpful? Yes 1
GMOutrigger, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for choosing to stay with us at Outrigger Twin Towns Resort and for taking the time to write your feedback on Tripadvisor; the team and I sincerely appreciate it. I am delighted that you were able to relax and enjoy your overnight stay. It is pleasing to read that our staff provided you with distinctive guest service. Our... More 

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Additional Information about Outrigger Twin Towns Resort

Address: Corner of Griffith and Wharf Streets | Tweed Heads NSW and Coolangatta, Coolangatta, Queensland 4225, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Coolangatta
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Outrigger Twin Towns Resort 4.5*
Number of rooms: 350
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Also Known As:
Outrigger Twin Towns Hotel Coolangatta
Coolangatta Outrigger
Hotel Style:
#1 Luxury Hotel in Coolangatta
#1 Top resorts Hotel in Coolangatta
#2 Family Hotel in Coolangatta

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