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All 11 Coolangatta hotels

Outrigger Twin Towns Resort

4.5 of 5 Resort   |   Corner of Griffith and Wharf Streets | Tweed Heads NSW and Coolangatta, Coolangatta, Queensland 4225, Australia
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Ranked #2 of 11 Hotels in Coolangatta
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Nigs67 Sydney, Australia.
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785 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia.
Contributor
16 reviews 16 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The size of the 2 bedroom apartment was the best feature but it was very run down with stained carpets and tacky ancient furniture and fixtures. I totally accept the one to four day room cleaning ratio to keep the costs down but to provide just one dishwasher powder sachet and one dishwashing liquid sachet every 4 days is just... More 

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Tweed Heads, Australia
Contributor
12 reviews 12 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

As locals we decided to rent a two bedroom apt for a weekend to celebrate a friends retirement. The location and view from the 13th floor apt was amazing, staff at check in and out were nice and friendly. Able to walk everywhere. The sofa which I believe is also a bed was pretty terrible. And the fridge really needed... More 

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Flinders View
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 5 days ago NEW

I had family & friends stay from all over Australia for a special birthday-all of us very impressed with the accommodation, the staff, & the position. Staff friendly & helpful. Walked everywhere for entertainment & restaurants. The Signatures Restaurant was amazing, the food was spectacular!

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GMOutrigger, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for taking the time to write and share your experiences. The team and I sincerely appreciate it. Thank you for choosing to spend your birthday at Outrigger Twin Towns Resort, we are truly honoured. Pleased to read of your enjoyment of the resort and our service delivery from our team. It sounds like you have had a wonderful... More 

Logan City, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My friend and I went away for a one night getaway we were surprised at the two queen sized beds in the room.The view was great from the fifth floor we could see the whole main street of Coolangatta and the ocean room between the buildings.The breakfast at the resturant had great service and wonderful food selections.The resort is within... More 

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GMOutrigger, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for writing such a wonderful review and for choosing to spend your one night getaway with us at Outrigger Twin Towns Resort. Your feedback appreciated and gratefully received. It is an honour to be your host and we look forward to welcoming you back soon. Kind Regards Leah Matters General Manager More 

West calder
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed her 5 nights in December on a bed and breakfast basis, nice room in the beach facing tower. Drove down from Brisbane hotel has a free underground car park very pleasant staff and of course is connected to the Twin Towns Service Club with numerous restaurants and the Pokies. Nice breakfasts were had, the beach is a stroll away... More 

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GMOutrigger, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you so very much for taking the time to write and provide valuable feedback on your recent stay with us at Outrigger Twin Towns Resort. It was an absolute pleasure to share your review with the team. We look forward to welcoming you back in the near future. Kind Regards Leah Matters General Manager More 

Perth
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

We booked the Show and Stay Package for Joan Armatrading on December 13 2014. This was great, we did learn from it that we needed to be at the hotel earlier so we could unpack, relax get ready and have dinner then show. The dinning options at Twin Towns Services Club are busy and we had to rush to make... More 

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GMOutrigger, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for choosing to stay at Outrigger Twin Towns Resort and for taking the time to write and share your review. We are thrilled you enjoyed your stay with us here in Coolangatta. Your comments on the facilities is greatly appreciated and we are so pleased that you were able to include a show during your stay. We received... More 

QLD
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family of 5 recently stayed in the hotel for a three night getaway. Loved our harbour tower views, and the rooms are very quiet and peaceful. The resort has a good outdoor pool and spa, which our kids thoroughly enjoyed. There is also an indoor pool, which we were forced to used during some cold windy weather. The temperature... More 

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GMOutrigger, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for choosing to spend your family holiday with us again at Outrigger Twin Towns Resort and for sharing your experiences via Tripadvisor; the team and I sincerely appreciate it. We are thrilled to read that you enjoyed the facilities, the destination and Signatures Restaurant which is a favourite for breakfast for locals and guests alike. Feedback regarding the... More 

Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

What a great find this one bedroom apartment was, Very clean well equipped. When we first arrived got a rather dreary room, when asked for a change staff couldn't have been more helpful. Great view over the river. Had a problem with air conditioner, mainteance man was great even came back to check all was well. Staff go,out of their... More 

Was this review helpful? Yes 2
GMOutrigger, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for taking the time to write a review regarding your recent holiday experience at Outrigger Twin Towns Resort. I am so pleased to read that our team were helpful and provided distinctive guest service. Our “hosts” make the difference and it is an honour to work these amazing individuals.We hope to have the opportunity to welcome you back... More 

Brisbane, Australia
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A pleasant surprise! Fantastic location with view of beach from our double room. Room was very comfortable and clean. Reception staff were very friendly and even changed our room to a higher floor. The buffet breakfast was really great with a huge variety. Loved it. Shower power could have been a little better. Would definitely stay here again! Would have... More 

Was this review helpful? Yes 1
GMOutrigger, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for choosing to stay with us at Outrigger Twin Towns Resort and for taking the time to share your feedback via Tripadvisor. We are pleased to read that the location, room features and breakfast met with your expectations. I am thrilled to read that the service delivery from our reception team was of a high standard. I am... More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed there one night over a weekend for a wedding in a deluxe room. Nice and large room which was very clean and well presented. A buffet was breakfast included even though when booking we were told that it wasn't. Good selection of food. Staff were helpful and friendly. Great location, right across the road from the beach. Would... More 

Was this review helpful? Yes
GMOutrigger, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for choosing to celebrate such a special occasion at Outrigger Twin Towns Resort. We offer our congratulations to the Bride and Groom. We believe that Coolangatta is the best spot on the Gold Coast to enjoy a relaxing break, a memorable occasion and or a day at the beach. Coolangatta is at the southern end of the long... More 

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Additional Information about Outrigger Twin Towns Resort

Address: Corner of Griffith and Wharf Streets | Tweed Heads NSW and Coolangatta, Coolangatta, Queensland 4225, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Coolangatta
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Outrigger Twin Towns Resort 4.5*
Number of rooms: 350
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Also Known As:
Outrigger Twin Towns Hotel Coolangatta
Coolangatta Outrigger
Hotel Style:
#2 Luxury Hotel in Coolangatta
#2 Family Hotel in Coolangatta
#2 Top resorts Hotel in Coolangatta

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