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All 12 Coolangatta hotels

Outrigger Twin Towns Resort

4.5 of 5 Resort   |   Corner of Griffith and Wharf Streets | Tweed Heads NSW and Coolangatta, Coolangatta, Queensland 4225, Australia
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83%
Ranked #1 of 12 hotels in Coolangatta
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed today
Henry H Brisbane, Australia
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724 people have reviewed this hotel

Traveler rating
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See reviews for
158
350
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66
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (271)
Date | Rating
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English first
Brisbane, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed today NEW

As a returning visitor to the Outrigger the Deluxe room had two Queens size beds and included free breakfasts - a great bonus a balcony overlooking main street facing the ocean. Entry from the car park requires a room card to access the lifts (plenty of parking spaces and no designated parks so more than one car in OK) Check... More

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Gympie Region, Australia
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 3 days ago NEW

Just spent 2 nights at Twin Towns for a stay and show package. Great place to stay if your seeing a show or seeing the sights of Coolangatta. Our hotel room was small but modern and had everything we needed for our stay. The resort is linked by an enclosed overpass to the RSL venue next door. We had a... More

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Caretaker M, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for taking the time to share your experiences via Tripadvisor and thank you so much for this wonderful review. We are pleased you had the time to enjoy the resort, see a show and explore the region. Your comments regarding breakfast are appreciated and have been forwarded onto the Signatures Restaurant team. We look forward to hosting you... More

Alstonville, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed in a deluxe queen room. The room was huge, with 2 queen sized beds. Check-in was easy. Included breakfast was great. Have stayed at this resort before and will again. Always so convenient when attending a show at the club. Everything was good, including the view.

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Caretaker M, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for choosing to stay with us at Outrigger Twin Towns Resort and for taking the time to write a review. Thank you for the recommendation and we are pleased to read that you enjoyed your stay including the layout of the room, efficient check in, view and breakfast. We look forward in welcoming you back to the resort... More

Christchurch, Canterbury, New Zealand
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Apartment was well appointed but we were disappointed that the soft furnishings in the living area were quite worn and dirty. We were expecting a view based on the photos and website, however we were a block back from the ocean and the buildings in front were about 20 stories high. Guess what? .....No view. Bed was pretty comfortable but... More

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Caretaker M, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for choosing to stay with us at Outrigger Twin Towns Resort and for taking the time to write and share your experience via Tripadvisor. It is certainly unfortunate we appear to have fallen so far short of your expectations on both physical product, positioning of the resort and the views. All efforts are made to facilitate guest room... More

Toowoomba, Australia
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

booked a one bed appartment for 2 nights, expexcting ocean views got a balcony overlooking pub and vacant allotment.. and high rise next door..unit was ok but very small for one bed appartment..good location.but expected more..had a streaker in the park across the road.. so that was pretty awesome..

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Caretaker M, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for taking the time to write and provide valuable feedback regarding your recent stay with us at Outrigger Twin Towns Resort. We are disappointed to read that we failed to meet your expectations with regards to positioning of your room. All efforts are made to facilitate guest room allocation requests however occasionally this is not always possible. We... More

Brisbane, Australia
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just spent a night at Outriggers Twin Towns Resort and thoroughly enjoyed the night. Staff and service very friendly and i give a huge "E" for Excellence! Room was very clean and pleasant with a lovely view over the Harbour. Bed was very comfy and we both had a wonderful nights sleep with hearing "nothing"! Had dinner and breakfast at... More

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Caretaker M, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for choosing to stay with us at Outrigger Twin Towns Resort and thank you for the “E” Excellent recommendation, it is truly appreciated. We are pleased that you had the opportunity to explore the facilities, dining and entertainment of the resort and the Club. Twin Towns Services Club last year underwent a 21 million dollar refurbishment with new... More

Canberra, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago NEW

After just having spent 2 weeks at this resort I am happy to say that it was a very comfortable and enjoyable time. We stayed on the 9th floor in a 2 bedroom apartment which was very spacious and provided beautiful ocean views from the sunny balcony. The staff were always friendly and obliging which also helped to make our... More

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Caretaker M, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for choosing to stay at Outrigger Twin Towns Resort and for taking the time to write a review. It was our pleasure to host you and your family at the resort and we are thrilled to read that our team provided you with a high level of service during your stay. I am proud of the team especially... More

Greater Brisbane, Australia
1 review
4 of 5 stars Reviewed 1 week ago

This hotel was in a great location and our 2br apartment came with a great ocean view. Room was very tired as was the mattress and detail to cleanliness not great. On the upside, staff were exceptional, friendly and always helpful. Checkout options make it a breeze upon completion of holiday.

Was this review helpful? Yes
Caretaker M, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for taking the time to write and provide valuable feedback regarding your recent stay with us at Outrigger Twin Towns Resort. Please accept my sincerest apologies for the lack of standard presented by our Housekeeping team. I will personally address this with the Housekeeping Manager to ensure that this does not occur again. On a positive note, we... More

Melbourne
1 review
4 of 5 stars Reviewed 1 week ago

We stayed in a ocean view hotel room on the 5th floor. Even with 2 double beds in the room there was still space to freely move around. My only criticism of the room would be the mattresses which were well and truly worn out and not very comfortable. Lots of car parks under ground, gym could do with some... More

Was this review helpful? Yes
Caretaker M, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for taking the time to write and provide valuable feedback regarding your recent stay with us at Outrigger Twin Towns Resort. We are pleased to read that you enjoyed your Hotel Deluxe room located on the 5th floor with views of the ocean. Feedback relating to the quality of the mattress is appreciated and will be investigated further.... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I booked this hotel from bookings.com. I have never booked a hotel before for myself and my partner so this was all new territory for me. It was fantastic I got what I asked for (ocean views) it was clean and the rooms were quite large. Very impressed it will definately be our go to hotel for our yearly holiday... More

Was this review helpful? Yes 1
Caretaker M, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for choosing to stay with us at Outrigger Twin Towns Resort and for taking the time to write and share your feedback via Tripadvisor. The team and I are ecstatic to read that the room layout, cleanliness and buffet breakfast in Signatures Restaurant were to your expectations. I am pleased to read that we were able to honour... More

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Additional Information about Outrigger Twin Towns Resort

Address: Corner of Griffith and Wharf Streets | Tweed Heads NSW and Coolangatta, Coolangatta, Queensland 4225, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Coolangatta
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Outrigger Twin Towns Resort 4.5*
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Also Known As:
Outrigger Twin Towns Hotel Coolangatta
Coolangatta Outrigger

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#1 Luxury Hotel in Coolangatta #1 Top resorts Hotel in Coolangatta #1 Family Hotel in Coolangatta
Hotel Class
Official Description (provided by the hotel)
Outrigger Twin Towns Resort; famous for sun drenched days and that relaxed beach lifestyle. Enjoy life’s simple pleasures, golden beaches just steps away and space and time to relax to do as little, or as much as you like with the ones you love. A host of guest facilities are at your fingertips. Outrigger Twin Towns Resort is the perfect choice for an affordable, relaxed beach-style holiday getaway! It’s the ideal year-round holiday destination, close to world-class surfing beaches, hinterland winery and river tours and all the Gold and Tweed Coasts have to offer.The resort boasts stylishly appointed hotel rooms and fully self contained one, two and three bedroom apartments overlooking the pristine beaches of the Southern Gold Coast and the sparkling waters of the Tweed River. The resort features two pools, spas, two tennis courts, mini golf course, games room, gymnasium with steam room, outdoor barbeque areas, a Business Centre and a state of the art conference facility.Entertain yourself at the adjacent Twin Towns Club, featuring endless dining and entertainment options, including six restaurants and lounges. Only 3 kms from Gold Coast International Airport and close to the Gold Coasts many attractions, Outrigger is also the perfect base to discover the natural beauty of the Tweed Coast. ... more   less 
Number of rooms
350

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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