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Outrigger Twin Towns Resort

Certificate of Excellence
4.5 of 5
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Corner of Griffith and Wharf Streets | Tweed Heads NSW and Coolangatta, Coolangatta, Queensland 4225, Australia
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Outrigger Twin Towns Resort
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Ranked #2 of 12 Hotels in Coolangatta
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 days ago
MiniLats Brisbane, Australia
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863 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brisbane, Australia
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel facilities are great the location is fantastic, staff are friendly. Plenty of lovely restaurants close by to eat. Buffet breakfast was yum! Rooms are old and in need of an upgrade, beds are well worn, bathrooms small and have a damp smell, tvs are also old, we where hoping to watch some movies on our USB but the... More 

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Sydney, Australia
Top Contributor
189 reviews 189 reviews
29 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed as a group at Outrigger Twin Towns in April 2015. The service at check in was very slow but friendly. They appeared a little overwhelmed. The room we had was two bedroom self contained unit. There are plenty of supermarkets within a short walk - Next time though I will do the shopping online before I come and... More 

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GMOutrigger, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for choosing to stay at Outrigger Twin Towns Resort and for taking the time to write and share your review, the team and I sincerely appreciated. We are pleased to read that you had a pleasant stay and we thank you for the feedback regarding your initial check in experience with our Front Office team. We use negative... More 

Western Australia, Australia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here 18 months ago and it was fantastic. We booked via phone and then due to flight changes needed to change the booking. No problem, the reception team member not only changed the dates, When I mentioned I was travelling with my elderly mother, upgraded us to a delux room. We arrived at 8am, straight from the airport... More 

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GMOutrigger, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for taking the time to write and provide valuable feedback regarding your recent stay with us. We are honoured to read that we will soon have the pleasure of welcoming you and your mother back to the resort. We issue positive feedback directly to our staff, something very much appreciated by them in recognition of their efforts. Natasha... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

We had a fabulous stay. The resort is in a great location - close to beach, shopping, restaurants and entertainment. On-site facilities were excellent too. Room was what you would expect. Would stay again.

Review collected in partnership with Amoma.com

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GMOutrigger, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for choosing to stay with us at Outrigger Twin Towns Resort and for taking the time to write and provide valuable feedback, it is sincerely appreciated. The team and I are thrilled that you enjoyed all aspects of your stay and that we will have the opportunity to welcome you back again in the near future. Thank you... More 

Colombo
Contributor
17 reviews 17 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for a night in the Coast, We were sharing a 2 bedroom apartment with our friends. Lovely hotel, nice outdoor activities (golf, tennis etc.) and the rooms were so kickass! They had everything needed to cook and do your own laundry, from saucepans to dishwasher liquid. There was a common area for the 2 rooms with 3... More 

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GMOutrigger, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for taking the time to write and provide valuable feedback regarding your recent stay with us at Outrigger Twin Towns Resort. We are pleased to read that the destination, location of the resort, resort facilities and features of the two bedroom apartments met with your expectations. I have taken the liberty of forwarding your feedback regarding Flames Café... More 

Newcastle, Australia
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Outrigger twin towns is connected by skybridge to Twin Towns Services Club where you will find a great choice of restaurants, coffee shop and entertainment. Coolangatta beach is a short stroll away, as is Coolangatta's main street with an endless choice of dining and shopping opportunities. Outrigger is a great place to stay in Coolangatta/ Tweed Heads for travellers of... More 

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GMOutrigger, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for choosing to stay at Outrigger Twin Towns Resort and for taking the time to write and share your feedback via this forum. The twin towns of Coolangatta and Tweed Heads are famous for sun drenched days and a relaxed beach lifestyle. Outrigger Twin Towns Resort is located beside the Tweed Rivers and offers genuinely warm service, well... More 

Contributor
19 reviews 19 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We visited in this hotel with my husband and my husband's son...so the night we check in we were put in deluxe room because two bedroom suite apartment that we actually booked online is not available for occupancy yet the booking.com booked it for us or make it available.. so the hotel makes us stay in a deluxe room for... More 

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GMOutrigger, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for choosing to stay with us at Outrigger Twin Towns Resort for your trip to Coolangatta. We were happy to read that you and your family had an enjoyable stay and would like to thank you for highlighting the friendly service, destination, level of accommodation and resort facilities you experienced during your stay with us. Please accept my... More 

Brisbane, Australia
Top Contributor
51 reviews 51 reviews
5 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We chose to stay 2 nights in this hotel due to travelling there for a family wedding. We were I'm two minds, but has most of the guests were staying there, we thought OK, let's do this. And gee, I'm so glad we did. From the time of the check through to check out, we were sooooo impressed with the... More 

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GMOutrigger, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for choosing to spend your recent two night stay with us at Outrigger Twin Towns Resort and for taking the time to write and share your feedback via this forum. We are pleased to read that the wedding was a success and please pass on our congratulations to the bride and groom. It is fantastic to hear that... More 

Sunshine, Australia
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My partner needed to come to the gold coast for a uni residential - so i took an extra long weekend off from work and decided to get in some much needed r and r. My partners desire was to be at coolangatta (close to scu) and my criteria was for 4/5 star and a fitness centre. I very nearly... More 

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GMOutrigger, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for taking the time to write and provide valuable feedback regarding your recent stay with us at Outrigger Twin Towns Resort. We were absolutely delighted to read that firstly your expectations were exceeded and secondly that the requirements of yourself and your partner were met with the gym facilities, location and presentation of the resort. I do hope... More 

Brisbane
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This was my second stay at outrigger twin towns and both times were pretty good. We only stayed one night but found the room (first floor) was very clean and had a nice view of the water! The bed was very comfy (and I'm particularly fusy!) and the breakfast that was included in the very reasonable room rate was great!... More 

Was this review helpful? Yes
GMOutrigger, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for choosing to stay with us once again at Outrigger Twin Towns Resort, we are most fortunate to host so many repeat clientele. We would also like to take this opportunity to thank you for sharing your thoughts on this forum. We are thrilled to read that we exceeded your expectations in all elements of your stay including... More 

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