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All 12 Coolangatta hotels

Outrigger Twin Towns Resort

4.5 of 5 Resort   |   Corner of Griffith and Wharf Streets | Tweed Heads NSW and Coolangatta, Coolangatta, Queensland 4225, Australia
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Ranked #1 of 12 Hotels in Coolangatta
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
steve7192013 Colorado Springs, Colorado
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740 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (281)
Date | Rating
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English first
Colorado Springs, Colorado
Top Contributor
55 reviews 55 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a great place to stay, the reception staff are so helpful and welcoming. Our room was fantastic ,clean and a very nice view. This place is not expensive by any means , its very reasonable yet very very nice . I will be returning to stay for sure.

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Melbourne
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

It was a bit of a surprise to book in at reception in Queensland and sleep in NSW, but that says it all, it is on the border. Conveniently placed mid way between Aldi and Coles and Woolworths. We asked for water views and got them overlooking the river mouth. Staff tended to do a bit of a disappearing act... More

Was this review helpful? Yes 2
Hobart, Australia
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked our room using Wotif the day before we arrived and requested a room with a view to the north on the highest floor available. We got what we asked for and the reception staff were very friendly and helpful. The room was clean and well presented. There was a full kitchen, washing machine and drier, although we didn't... More

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Caretaker M, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for the taking the time write and share your feedback on Tripadvisor. I appreciate the positive review of our service delivery and look forward to sharing with the team. Our team works hard to ensure that they are a good host which is one of our company values. We as hosts, welcome and entertain our guests and friends... More

Southport, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

I have stayed at the Outrigger for many years and keep going back and back due to the great service, spacious rooms and great location to shops and of course Twin Towns. We normally get a 1 bedroom apartment and on nearly every occasion have had an ocean view. However Fri and Sat nights are popular and bookings essential if... More

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Caretaker M, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for taking the time to write and provide valuable feedback regarding your recent stay. The team and I are honoured to have hosted you once again at Outrigger Twin Towns Resort. We are pleased to read that you enjoyed your stay, the dining experience at Signatures Restaurant and your views of the ocean. Last, thank you for the... More

Mackay, Australia
Top Contributor
130 reviews 130 reviews
21 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a fabulous place to stay for all ages. You are very close to the surf side for those that like the waves or across the road from a lovely beach, beautiful crystal clear water and no surf. The resort itself it nice, some rooms in need of updating but the facilities here are fantastic and cater for all.... More

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Caretaker M, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for choosing to stay with us once again and pleased to read you enjoyed your stay with us at Outrigger Twin Towns Resort. Coolangatta is home to the annual Quicksilver and Roxy Pro surfing event which is exclusive to the destination. Quicksilver and Roxy Pro added Coolangatta to the circuit in 2002 and attracts the world’s best surfers... More

Brisbane. Australia
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked 5 rooms for my family to celebrate our Anniversary. We had to change one of the rooms to add a child and this was upgraded for no extra cost for the room only the extra person. Throughout all my dealings with them, nothing was too much trouble. There was so much there I was worried the 7 year... More

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Caretaker M, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for your “fabulous” review on your recent stay with us at Outrigger Twin Towns Resort. The team and I were thrilled to read that everyone enjoyed their stay and your little ones were well occupied! Outrigger Twin Towns Resort features mini putt putt, two tennis courts, outdoor swimming pool and spa, indoor swimming pool and outdoor spa, steam... More

Bolwarra, Australia
Top Contributor
62 reviews 62 reviews
40 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is in a great location. The buffet breakfast variety is very good and food is fresh. Unfortunately we had issues with noisy rooms. The first room we were allocated was adjoining another where the guests had their television on so loud we could hear it very clearly. We were quickly changed to another room after notifying staff however,... More

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Caretaker M, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for taking the time to write and provide valuable feedback on your recent stay with us at Outrigger Twin Towns Resort. Please accept my sincerest apologies for any inconvenience caused as a result of the noise you experienced within the two rooms offered. Outrigger Twin Towns Resort enjoys high occupancies on the weekends; especially in our hotel style... More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

Fantastic place to stay if you make sure you get an ocean view. Clean and tidy rooms and leave the car in the secure parking and walk to the beach, shops and restaurants. The pool was a little cool but that's the only thing we could fault.

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Caretaker M, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for taking the time to write and share your experience with Outrigger Twin Towns Resort, it is greatly appreciated. We are fortunate to have rooms that feature a number of different aspects including; Hinterland, Ocean and Jack Evans Harbour. We are pleased to read that the location, views, room standard and facilities met with your expectations. Looking forward... More

Brisbane, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a great place to stay. We went as 2 couples, the unit was huge. Beautifully set out, well equipped and the deck was wonderful with magic views. Being able to go and see a show, have a meal, enjoy a drink in the bar, all without having to step outside is just the best. Can't fault the place.

Was this review helpful? Yes 1
Caretaker M, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for the recommendation and thrilled to read you enjoyed your stay with us at Outrigger Twin Towns Resort. The team and I were pleased to read that you and your friends enjoyed your time in Coolangatta and were able to experience a show, meal and a few drinks at the Club. A one stop destination. We look forward... More

QUEENSLAND, AUSTRALIA
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our 3rd visit to Twin Towns and still a fantastic place. We took a friend this time so booked a 1 bedroom apartment with a fold out couch. The room was spacious and modern with great views of the sea and Coolangatta. It was raining most of the time but we could still manage to sit on the... More

Was this review helpful? Yes
Caretaker M, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you, once again, for choosing to stay with us at Outrigger Twin Towns Resort; we thank you for your continued loyalty. First, please accept my apologies for any inconvenience caused as a result of the oversight with the number of towels provided. I have taken the liberty of forwarding your feedback regarding Flames Pizzeria to the Twin Towns Services... More

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Additional Information about Outrigger Twin Towns Resort

Address: Corner of Griffith and Wharf Streets | Tweed Heads NSW and Coolangatta, Coolangatta, Queensland 4225, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Coolangatta
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Outrigger Twin Towns Resort 4.5*
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Also Known As:
Outrigger Twin Towns Hotel Coolangatta
Coolangatta Outrigger

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