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All 12 Coolangatta hotels

Outrigger Twin Towns Resort

4.5 of 5 Resort   |   Corner of Griffith and Wharf Streets | Tweed Heads NSW and Coolangatta, Coolangatta, Queensland 4225, Australia
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83%
Ranked #1 of 12 hotels in Coolangatta
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed today
jpgoodship Brisbane, Australia
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703 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (262)
Date | Rating
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English first
Brisbane, Australia
Top Contributor
85 reviews 85 reviews
21 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed today NEW

A one night stay in conjunction with show at Twin Towns Services Club and ideal for that. The rooms are clean but lacking in the sort of decor that would make you feel "at home" in an extended stay.......Bare walls a cold and sterile feeling. The view was great , overlooking the mouth of the Tweed River and the Ocean.... More

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Canberra, Australia
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here while attending a conference at the attached Services Club. It was a most convenient location. The beach is just across the road, the club is next door and there are many restaurants and cafes within walking distance. We arrived late, but check-in staff were polite and friendly. The room was more spacious than I had expected it to... More

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Looking at the hotel page and ratings it seems perfect but once in the hotel the service was horrible and the rooms are outdated.I asked my boy to check in and request a high floor room only to be told that I need to be there to sign.That is understandable.When we got the lowest floor I was annoyed because I... More

Was this review helpful? Yes 2
Caretaker M, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for taking the time to write and share valuable feedback in relation to your recent stay with us at Outrigger Twin Towns Resort. First, it is disappointing to read that we failed to meet your expectations as a result of the positioning of your allocated room. We unfortunately cannot guarantee views and or floor levels as we manage... More

Perth, Australia
Contributor
15 reviews 15 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My wife and I drove from Perth to stay here for 12 nights. The best experience I have ever had holidaying. The rooms are as you would expect perfect in all ways, plenty of amenities and close to all shops and the beach. Has a cross walk which connects to the RSL which is of equal billing and has an... More

Was this review helpful? Yes 1
Caretaker M, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for the compliment and amazing feedback; we are pleased that you and your wife enjoyed your 12 night holiday retreat with us at Outrigger Twin Towns Resort. The team and I must say that we are truly honoured that you chose to drive all the way from Perth to stay with us, thank you. We hope that next... More

Wyndham Vale, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We are a small group of women who have stayed at the Twin Towns resort a few times now and enjoy a few days away each year to unwind. This time we splurged on a 2 bedroom apartment. Pleasantly surprised on arrival to find we had an apartment with Ocean Views (as requested but not promised) Reception staff were wonderful... More

Was this review helpful? Yes 2
Caretaker M, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for choosing to host your “Girl’s weekend” with us once again; we are truly honoured. The team and I thoroughly enjoyed reading your feedback and thank you for sharing via Tripadvisor. You have certainly discovered some of the best the resort has to offer with the undercover walkway to Twin Towns Club and its restaurants and entertainment, delicious... More

QLD
Contributor
16 reviews 16 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here only for one night in a 2 bedroom apartment. Modern, clean and quiet with beach views. We were happy! The 2nd bedroom had a big double bed, not singles - you may have to request this if you need it. There is an arcade directly across the road which leads to the beach (and also McDonalds and... More

Was this review helpful? Yes 1
Caretaker M, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for choosing to stay with us and thank you for the review, it is greatly appreciated. On behalf of all of us here at Outrigger Twin Towns Resort, we want to thank you for the recognition of our service levels, location and close proximity to airport and cafes. We are thrilled that you and your family “loved” the... More

Sydney
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed in an apartment which had extensive ocean views. The apartment was well appointed, very clean and very spacious. The resort is well located, only a street back from the beach, with a huge variety of restaurants and cafés at your fingertips. This end of the Gold Coast is much more relaxing, without the congestion of Surfers. Beaches are clean... More

Was this review helpful? Yes
Caretaker M, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for taking the time to write and share your experiences with Outrigger Twin Towns Resort. It was our pleasure to host you for your holiday. We are pleased to read that you enjoyed your stay in Coolangatta which is a popular holiday destination due to its proximity to Gold Coast airport and world class surfing beaches. Coolangatta has... More

Gold Coast
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Overall very disappointing and over priced. Lacking in amenities - forgot toothbrush & told to go to 7 Eleven. No bathrobe. Both bedside lamps did not work & front door did not lock properly. No plug for bath.

Was this review helpful? Yes 1
Caretaker M, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you for taking the time to write and provide valuable feedback regarding your recent stay with us at Outrigger Twin Towns Resort. We are disappointed to read that we failed to meet your expectations with regards to value for money and amenities. Your feedback is appreciated. Please accept our apologies for any inconvenience caused due to the bedside lamps... More

Brisbane, Australia
Top Contributor
63 reviews 63 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Cant stop coming back to this place Great service Best Beaches Great places to eat Gotta recommend it if you're down this way, its one of our favourites Make sure you enjoy what on offer at the Services Club, and at the Bowls Club down the road, both have excellent restaurants. To top it off both have dance floors with... More

Was this review helpful? Yes
Caretaker M, General Manager at Outrigger Twin Towns Resort, responded to this review

Thank you once again for choosing to stay with us at Outrigger Twin Towns Resort and for sharing your experiences via Tripadvisor. I appreciate you taking the time to acknowledge our staff and the service delivery. As hosts, we welcome and entertain our guests and friends with warmth and generosity. An Outrigger value that the team and I cherish the... More

brisbane
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

A combination of adjoining to the club and the facilities within the resort appealed to us (we likened it to being on a cruise ship). Ultimately we needed the whole package as we were hosting our daughters birthday with family travelling afar (.. And so many). We opted to book one of their penthouses which was perfect as we hosted... More

Was this review helpful? Yes 1
Caretaker M, General Manager at Outrigger Twin Towns Resort, responded to this review

First, Happy Birthday to your daughter from the Outrigger team. It is a pleasure to be your host and, on behalf of all of us here at Outrigger Twin Towns Resort, thank you for choosing to stay with us to celebrate such an important occasion. I sincerely appreciate the comments relating to Rafael our Reservations Manager and his reservations team... More

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Additional Information about Outrigger Twin Towns Resort

Address: Corner of Griffith and Wharf Streets | Tweed Heads NSW and Coolangatta, Coolangatta, Queensland 4225, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Coolangatta
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Outrigger Twin Towns Resort 4.5*
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Also Known As:
Outrigger Twin Towns Hotel Coolangatta
Coolangatta Outrigger

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#1 Luxury Hotel in Coolangatta #1 Family Hotel in Coolangatta #1 Top resorts Hotel in Coolangatta
Hotel Class
Official Description (provided by the hotel)
Outrigger Twin Towns Resort; famous for sun drenched days and that relaxed beach lifestyle. Enjoy life’s simple pleasures, golden beaches just steps away and space and time to relax to do as little, or as much as you like with the ones you love. A host of guest facilities are at your fingertips. Outrigger Twin Towns Resort is the perfect choice for an affordable, relaxed beach-style holiday getaway! It’s the ideal year-round holiday destination, close to world-class surfing beaches, hinterland winery and river tours and all the Gold and Tweed Coasts have to offer.The resort boasts stylishly appointed hotel rooms and fully self contained one, two and three bedroom apartments overlooking the pristine beaches of the Southern Gold Coast and the sparkling waters of the Tweed River. The resort features two pools, spas, two tennis courts, mini golf course, games room, gymnasium with steam room, outdoor barbeque areas, a Business Centre and a state of the art conference facility.Entertain yourself at the adjacent Twin Towns Club, featuring endless dining and entertainment options, including six restaurants and lounges. Only 3 kms from Gold Coast International Airport and close to the Gold Coasts many attractions, Outrigger is also the perfect base to discover the natural beauty of the Tweed Coast. ... more   less 
Number of rooms
350

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