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Carool Apartments

Corner of Eden Ave & Petrie St | Rainbow Bay, Coolangatta, Gold Coast, Queensland 4225, Australia
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Carool Apartments
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24 Reviews from our TripAdvisor Community

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5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 5, 2015 via mobile

I don't know where to start, so I'll keep it brief. The onsite manager (Debbie): a godsend! Parking: Secure and well laid out. The view: Wow! The apartment: Double wow - it even had board games! I cannot give enough praise to Carool!!! The only downfall was that we didn't stay longer... Thank you so much Debbie, you and your... More 

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1 Thank Alyce_Zerbst
Torquay, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed September 26, 2015 via mobile

In all my travels I have never met such a rude reception/on site manager. her name is Debbie and I hope anyone reading this will heed the warning. Let me explain, we booked a 3 bedroom apartment and upon arrival she told us all we get is a 2 bedroom apartment on bottom floor with no view for the same... More 

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4 Thank travelbugK30
Sydney
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 10, 2015

My partner and I stayed for 8 nights recently. We were lucky to get the accommodation for the Coolie Rocks Festival which was held last weekend. The apartment was fantastic all round ! The location is perfect….very quiet and comfortable walking distance to the shops, beach, Twin Towers etc. Secure parking is provided. Debby was very helpful and kindly allowed... More 

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4 Thank Michele B
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed September 15, 2014 via mobile

Close to shops, beach, restaurants, entertainment. Love it! This high rise is great for elderly family members as there are no stairs to climb. Very clean, bright apartment with uninterrupted views of the ocean, whales, surfers and city. Always come back here on a regular basis. Very safe and secure. The kids love the pool!

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3 Thank 4wdchick
Coffs Harbour, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 25, 2014

Checked in early and left our car under the building. The unit wasn't ready yet but the managers kindly looked after our bags and gave us towels so we could go to the beach for the day and they would call us when the unit had finished being cleaned. We were instantly blown away by the view when we walked... More 

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3 Thank Stacey F
Brisbane, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed January 12, 2014

The trouble with this place is that some apartments are managed by a local real estate company and most are managed obviously by the on-site managers. It quickly became apparent that the two don't talk and don't co-operate (neither should they I guess) but the loser is the paying customer. Let me explain what happened with us. We booked through... More 

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7 Thank rohan_fuller
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 24, 2013

Wonderful friendly, staff who surprised us with a box of toys for our young daughter and they were also very helpful. Lovely location, views and clean well appointed apartments. We have since been back for a second stay and that was just a lovely as the first. Cannot recommend this place highly enough.

Helpful?
Thank Kim S
Brisbane, Australia
1 review
5 of 5 stars Reviewed August 4, 2013

Surprised by some of the comments about Debbie. We have stayed there quite a number of times for the past 5 years and have had no issue with the Management. We always found them very helpful and easy to communicate with both Phil and Debbie. Fantastic location and views. Kevin

Helpful?
Thank 281kevin
NSW Australia
Level Contributor
157 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 stars Reviewed April 24, 2013

I have just come back from spending 7 nights at Carool apartments. I was horrified to read such a negative review from 4 April. The Manager, Deborah was incredibly helpful to me. It was a busy time to get accommodation at the Australian Surf Titles held this year at Kirra. Our team had booked sometime before so even though I... More 

Helpful?
3 Thank SunnyDebW
Oxenford, Australia
1 review
5 of 5 stars Reviewed April 21, 2013

Stayed for a few nights a couple of months ago and it was amazing. Great views, good service, nice apartment. Beach just across the road. Pool includes free BBQ facilities which we took advantage of and loved. Would definitely stay again!

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Thank Chel388
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