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Ocean Plaza Resort

Certificate of Excellence
80 Marine Parade, Coolangatta, Queensland 4225, Australia
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Ocean Plaza Resort
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Ocean Plaza Resort
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145 reviews from our community

Traveler rating
    58
    57
    16
    9
    5
See reviews for
57
52
5
4
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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New Plymouth, New Zealand
1 review
4 of 5 stars Reviewed 2 days ago NEW

The apartment was perfect for us, very spacious, amazing ocean views and clean and tidy and a 2 minute walk to the beach. However, our only bad comment is the bathroom could've done with a little more attention to detail in the cleaning department, but overall an excellent place to stay. Loved the supermarket being so close and eateries only... More 

Was this review helpful? Yes 1
Melbourne, Australia
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We have stayed at the Ocean Plaza many times over the past 15 years and have previously found the Hotel to be first class. We haven't been for a couple of years and this visit was very disappointing. We booked a single room for two nights and were given a two bedroom unit. Both our ensuite and the second bedroom... More 

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North Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

First class facilities, friendly staff, free wifi in foyer, next to full service shopping centre, foxtel in room, tennis courts, gym. I have stayed at a number of apartments in the Gold coast area and Ocean Plaza is the best in terms of facilities and price. others are mostly more expensive and don't better what ocean plaza offers.

Was this review helpful? Yes 1
Larry S, General Manager at Ocean Plaza Resort, responded to this review

28 Milford North Sydney, Australia ‘Highly recommended on all scores’ Thank you for a wonderful review and your comments on our resort, facilities and the location of the property. All points are a definite ‘Plus’ for our guests, whether they may be travelling for either Business or Pleasure. Particularly now with the adjoining Strand Shopping Centre renovations completed and the... More 

Sydney, Australia
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I love these older self-catering apartments because I like convenience and friendly staff. Other people might think differently and prefer something more modern but I feel like I am coming home every time I visit. The view from all is very good but some have superb views. If you want the latest mod cons ask first so you get one... More 

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Larry S, General Manager at Ocean Plaza Resort, responded to this review

Claire C Sydney Australia Dear Claire, Thank you for taking the time to place your review of your recent stay with us here at Ocean Plaza Resort - Coolangatta. It is always great to receive feedback from our guests and we value all comments received in relation to their 'Guest Experience'' and hope that they will return again. We look... More 

Melbourne, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff are so friendly and helpful. Gorgeous view to the beach and our apartment was spacious and had all the amenities that your need. Had a great pool with a spa and very clean. A level from the apartments takes you thru to the shopping Centre where there is a Woolworth and Aldi to purchase food otherwise there are... More 

Was this review helpful? Yes 1
Larry S, General Manager at Ocean Plaza Resort, responded to this review

Nicky 085 Melbourne, Australia Dear Nicky, Thank you for a wonderful review, plus your comments in relation to the ‘Friendly’ staff were also appreciated and have been duly relayed to the team. I’m sure that they will be delighted to receive such positive feedback on your experiences. Glad that you also found the facilities, apartment to your liking. Plus thank... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Really impressed by beautiful views of the coastline from our 21st floor. Unit was well presented but the main bed was too hard for our liking. Staff friendly and we received a drink voucher each to use at Surf Club which is just down the street .Woolies and Aldi's shopping on ground floor with many other shops such as chemist... More 

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Larry S, General Manager at Ocean Plaza Resort, responded to this review

Dear Noellejr, Thank you, we agree with you about the fantastic view from the resort apartments. But I guess we could also be a little bias, as we also love working in such a beautiful location. Glad that you enjoyed the Surf Club Vouchers and also took advantage of our location, visiting both the adjoining Shopping Centre (The Strand) and... More 

Blue Bay Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Arrived early, unit was ready to go. Smooth checkin, All details were explained in detail about the unit and facilities on site. Reception were very helpful, nothing was a problem.when we requested details re local shopping ect.

Was this review helpful? Yes
Larry S, General Manager at Ocean Plaza Resort, responded to this review

Gary H Blue Bay Australia Thank you for posting your review, glad to hear that you enjoyed both your stay and our services provided etc'. We trust that you may be able to revisit us in the near future if an opportunity arises. Best regards from the Ocean Plaza Resort Team: Coolangatta More 

Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Large apartments with stunning views. Having a full kitchen was great and included a dishwasher. Great location right in the middle of coffee shops and cinema. I have a medical need for air conditioning, which should have been fine, as the advertisement clearly said 'airconditioned'. When we walked down the hallway to the bedroom at 2pm after check in, the... More 

Was this review helpful? Yes 1
Larry S, General Manager at Ocean Plaza Resort, responded to this review

Ruthiebne Brisbane, Australia Thank you for your review, on behalf of the entire team here at Ocean Plaza Resort, we would like to extend our sincere apology to you, with regards to your experience associated with the air conditioning system within your allocated accommodation. It is also disappointing for the team when we feel as though we have not met... More 

Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our family (2 adults, 2 children) stayed for 5 nights during the Easter school holidays in a two bedroom apartment on Level 9. The apartment was spacious and clean with great ocean views and secure underground parking. The kitchen was well stocked including 30 coffee mugs, 6 red wine glasses, 6 white wine glasses and 6 champagne flutes. The location... More 

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Larry S, General Manager at Ocean Plaza Resort, responded to this review

“Good Value Spacious apartment in convenient location with great views” Pete 888 Hong Kong, China Dear Pete, What a great review, thank you! Thank you for your positive comments in relation to your allocated accommodation and our resort facilities. Plus we agree that we are spoilt with some fantastic views of the beach and coastline. In addition to the direct... More 

sydney
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 19, 2015

We just stayed at the Ocean Plaza for two weeks in school holidays. We stayed in a private apartment not rented by the OP management company. The block is starting to show its age but you can't fault the location or the reception staff. The biggest issue was not having access to WIFI. Although it was supposedly available in the... More 

Was this review helpful? Yes
Larry S, General Manager at Ocean Plaza Resort, responded to this review

Mark 1825 Sydney Dear Mark, Thank you for your review, we were thrilled to hear that you enjoyed the location of the property and thank you for your kind comments re the reception staff. Your comments re the WIFI system and access have been duly noted and we are pleased to advise, that we changing service providers, with the transition... More 

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