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Alexandras on Takalvan

3.0 of 5
11 Takalvan Street, Bundaberg, Queensland 4670, Australia
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Alexandras on Takalvan
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Alexandras on Takalvan
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47 reviews from our community

Traveler rating
    8
    16
    11
    3
    9
See reviews for
13
17
3
6
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (47)
  • Mar-May only
    (13)
  • Jun-Aug only
    (8)
  • Sep-Nov only
    (8)
  • Dec-Feb only
    (18)
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Newcastle, Australia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Terrible.... Over booked on the spa rooms was given another room but not told they had over booked . Tried to make it out it was my fault. The room we were given was terrible small and cramped carpet was filthy. Was not given a choice of a better room so demanded refund and went somewhere else.. Very poor service

Was this review helpful? Yes 1
Sydney Olympic Park, Australia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Room was not ready, cleaner was unfriendly, office staff lost paperwork, everything they assured ended up being the opposite. Horrible experience. No apology, they make no claim to fault. Manager was only concerned in letting everyone know it was our fault and the place is bankrupt. That wa not anything we needed to know thank you.

Was this review helpful? Yes 2
Christchurch
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 5, 2015

Arrived in Bundaberg around 9pm logged the address into my GPS, followed the directions and pulled up outside. The lights weren't on, on the sign so we didn't see the motel. Thinking we had the wrong address we drove around the block checking street signs, no motels, just car sale yards, GPS announced "arrived" got out the car and double... More 

Was this review helpful? Yes 3
ManagementHotel123, General Manager at Alexandras on Takalvan, responded to this review

Thank you for bringing your concerns to our attention. We are currently investigating your comments and action will be taken to remedy any shortcomings. More 

Laidley, Australia
Contributor
16 reviews 16 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 19, 2015

Stayed here 2 nights in one of the upstairs family rooms, queen bed and 2 singles, not cramped, plenty of room. It was clean, had comfortable beds and a hot shower, which pretty much covers my accommodation needs.

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 18, 2015

We stayed downstairs in a family room on the ground floor. First impressions were the room was nothing like the pictures on the net and the carpet was hideous, absolutely filthy and covered in stains. Before using the noisy air conditioner we had to clean the filthy filter as it was not able to work to its full capacity. Overall... More 

Was this review helpful? Yes 2
Whitsundsays
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 16, 2015

Probably a 15 to 20 minute walk into the centre of town. The room was clean and basic and had plenty of parking. We tested the pool and on a hot day it was appreciated. Did not try out the restauarant. The plumbing was a little noisy of a morning, sounded squeaky from next door. Staff were helpful and friendly,... More 

Was this review helpful? Yes 3
Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 13, 2015

Arrived after a flight from Sydney - Brisbane then 4 hour drive to Bundaberg. Staff were amazing! Lovely and courteous. Room was average though, Toilet was running and flushing itself all night so it kept us up. Bed was comfy! Would stay again.

Was this review helpful? Yes 2
Mooloolaba, Australia
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 12, 2015

Great place to stay after a long drive. Reception staff were very pleasant and extremely helpful. Room service staff also pleasant and happy.. Spacious room with great size TV. Lovely comfortable beds. No road noise. Pool was lovely and refreshing.

Was this review helpful? Yes 4
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 29, 2014

Very pleasant stay.Staff excellent and helpful, due to booking error they arranged everything and put us in a neat clean self contained unit. Pool was excellent.Under cover parking and two street access is very helpful

Was this review helpful? Yes 3
Contributor
15 reviews 15 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 12, 2014

The staff at Alexandra's were great, everyone was so lovely. Had room service breakfast which was yummy and reasonably priced. The bed was comfy and extra pillows were supplied. Free wifi was an added bonus :) Only one suggestion for improvement is that we arrived at night and found it a bit hard to find as the sign wasn't lit... More 

Was this review helpful? Yes 3
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