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All 16 Wollongong hotels

Quest Wollongong

59 - 61 Kembla St, Wollongong, New South Wales 2500, Australia
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Quest Wollongong
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Ranked #10 of 16 hotels in Wollongong
A recent review
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47 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Port Lincoln, Australia
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We booked a 1 bedroom apartment at Quest back in October 2013, visiting Wollongong from country South Australia for a close friends wedding in April 2014. We chose Quest due to a large number of the wedding guests also staying there and it being a great opportunity to spend as much time with each other as possible as most of... More

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QGong, Manager at Quest Wollongong, responded to this review

Thank you very much for taking the time to write your review. Although this is an isolated occurrence, please accept our sincere apologies that you did not have the opportunity to stay with us at Quest Wollongong. As discussed in advance we were able to accommodate you at a nearby property, which is located 100 metres from Quest Wollongong, in... More

Darwin, Australia
11 reviews 11 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 8, 2014

Air cons have not been cleaned for some time so are extremely noises as it - I say it because there is no air con in the bedroom or a fan. The aircon in the main living area cannot suck in air as the filters are so damn dirty. No air flow in the bedroom as there is no fan... More

Was this review helpful? Yes 1
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 21, 2014

Other than location which is superb, sadly there's not much going for this place. Lola the lady at reception with whom I twice encountered during my week long stay and both times she was unfriendly to the point of being hostile. Whoa take a happy pill Lola this is no way to be at the front desk! On another day... More

Was this review helpful? Yes 2
QGong, Manager at Quest Wollongong, responded to this review

Thank you for providing us with your feedback. We regret aspects of your stay were not as you expected. Quest Wollongong maintains the highest standard of cleanliness, housekeeping provide a daily service (excluding Public Holidays and Sundays). Your comments were noted and brought to the attention of housekeeping. With regards to the water disruption, Sydney Water had a burst pipe... More

Canberra, Australia
3 reviews 3 reviews
2 of 5 stars Reviewed January 16, 2014

I was dropped off at the front door and ready to check in. The old lady on reception told me to wait and half way during her accommodation she asked me to leave and drive my car around the back and then come back in to check in. We did that and then proceeded to check in. I paid the... More

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QGong, Manager at Quest Wollongong, responded to this review

Thanks for the feedback on your recent stay at Quest Wollongong. Our housekeeping team follows strict standards, and as such we were very disappointed to learn of your experience. Your feedback has been passed to the Executive Housekeeper for their attention and action. Thank you for your review, your feedback provides the opportunity for us to further improve our accommodation... More

Top Contributor
57 reviews 57 reviews
33 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed January 6, 2014

I have stayed at Quest previously because of the great location. Close to shopping mall, beaches, mother-in-law! Location is the only reason we keep coming back. The apartments are clean, but there were chipped cups in the cupboards, no lid on the bin in the kitchen, the tap in the bathroom was dripping and the vanity unit in the ensuite... More

Was this review helpful? Yes 2
QGong, Manager at Quest Wollongong, responded to this review

Thank you for your feedback on your recent stay with us over Christmas. While we note that you appreciated our location and cleanliness, we apologise for any inconvenience caused by the maintenance issues. Please be assured that your feedback has been passed on to Maintenance and the issues have been rectified. We would like to advise the lift motor has... More

Sydney, Australia
Top Contributor
169 reviews 169 reviews
23 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed October 8, 2013

The good points are : great location one block off the main shopping mall on Crown Street, 1 block off Corrimal St. restaurant strip, a few minutes to the beaches and harbor walking, nicely appointed apartments, great staff, comfy beds, washer/drier in apartments + fully equipped kitchen, and cheap as chips parking on site at $12/night (Why other posters complain... More

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QGong, Manager at Quest Wollongong, responded to this review

Thanks for the feedback on your recent stay at Quest Wollongong. We are sorry to see that you were disappointed with some aspects of your stay. The new lift motor is on order from Germany and will be installed in the next few weeks. Again, thanks for your comments and we hope to welcome you again at Quest Wollongong. More

Sydney Australia
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 2, 2013

Stayed at Quest apartments for 2 weeks and found it to be a good apartment experience. They provided a large sized apartment with views over win stadium and the hills of Wollongong. The location is great short 5 min walk to Crown street where they have a good range of cafes, restaurants and alike. Quest also provide dining cards so... More

Was this review helpful? Yes 1
Blackburn, United Kingdom
Top Contributor
75 reviews 75 reviews
24 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 11, 2013

One night in Wollongong on way to Sydney. Very nice apartment with good facilities. Reported very slight problem to front desk (which was of no real concern) - 5 minutes later 54 complementary drinks delivered to us! Asked about how long to Sydney Airport - provided printed route an advice. Certainly went the extra mile. Only criticism was of the... More

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 of 5 stars Reviewed April 17, 2013 via mobile

Large.2br unit. Hardly anyone here but they put us in a hot west facing unit. air con only in lounge. Bedrooms hot. Kitchen light bulb out. Can't turn bath cold tap on. Cost extra to park. Not really impressed. Stayed in better for a lot less

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1 review
4 of 5 stars Reviewed March 15, 2013

Center of the city and near to restaurants and cafes. Also closer to Wollongong beach. The room itself was neat and well maintained.Staff was friendly and helpful. However there was a mess-up in the billing and charged me 10 bucks extra but once they were made aware I was compensated with parking. Overall a good stay and will revisit next... More

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QGong, General Manager at Quest Wollongong, responded to this review

Hi There, Very really appreciate your feedback and its great you enjoyed your time here at Quest Wollongong. We look forward to having you stay with us again when your next in town on business. Regards Cameron Oke General Manager More

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Additional Information about Quest Wollongong

Address: 59 - 61 Kembla St, Wollongong, New South Wales 2500, Australia
Location: Australia > New South Wales > Wollongong
Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #10 of 16 hotels in Wollongong
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Quest Wollongong is conveniently located in the heart of Wollongong CBD, 100 metres to restaurants, cafes, cultural attractions, shopping precinct, Wollongong’s harbour and beaches are a short stroll away. The property features a combination of one and two bedroom serviced apartments. Our spacious self contained apartments offer separate living space to the bedroom, providing an ideal alternative to a traditional hotel room. Apartments feature fully equipped kitchen, spacious living/ dining area, bathroom, private laundry facilities and separate work desk. Our two bedroom apartments offer space and privacy, featuring two bedrooms, two bathrooms and a separate spacious living and dining area. We also offer on-site secure car parking (at $10.00 per space, per night – one car per apartment), internet access, and meeting/conference facilities for up to 20 delegates. A home away from home in Wollongong ... more   less 
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