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All 17 Wollongong hotels

Quest Wollongong

59 - 61 Kembla St, Wollongong, New South Wales 2500, Australia
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Quest Wollongong
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Ranked #11 of 17 hotels in Wollongong
A recent review
3 of 5 stars reviewed 1 week ago
gca-arch Brisbane, Australia
  • Overview
  • Reviews (55)
  • Photos (23)
  • Location
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  • Room tips (18)
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55 people have reviewed this hotel

Traveler rating
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13
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11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
Brisbane, Australia
2 reviews
3 of 5 stars Reviewed 1 week ago

Many thanks to Lola and Amanda, for my long term 7month stay in Wollongong. Central location, close to everything. Excellent self contained serviced apartments See you next time I'm in Town, thanks again Ladies.

Was this review helpful? Yes
Sydney, Australia
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Close to shops in town centre. Limited parking Plain rooms but comfortable and functional. Location can be noisy being close to a busy part of town especially at weekends. Clean rooms. Polite staff. Would stay here again. Good value for money.

Was this review helpful? Yes
QGong, Manager at Quest Wollongong, responded to this review

Thank you very much for your comments regarding your recent stay at Quest Wollongong. I am pleased you found the staff polite and the apartments comfortable and clean. These are very important aspects of the experience that we strive to provide to every guest. Thank you again for your feedback. I hope that we can welcome you back to Quest... More

Bangkok, Thailand
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I stayed in the 2-bedroom apartment. the size of the apartment is quite decent. It was fully equipped with full kitchen with dishwasher and the laundry facilities in unit which I think it's very convenient. There are free parking available for the guest within the building. The bad thing is about the cleanliness of the apartment. The kitchen floor and... More

Was this review helpful? Yes
QGong, Manager at Quest Wollongong, responded to this review

I appreciate your comments and the time you have taken to provide your views on Quest Wollongong. While we note that you appreciated our location, spacious apartments and facilities, I am disappointed some aspects of your stay did not meet your expectations. Our housekeeping team follows strict standards, your feedback has been passed to the relevant department for their attention... More

Gosford, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed in two bedroom apartment on the 8th floor. Apartment very spacious and clean. Reception staff very polite. Unfortunately only stayed the one night as we were in the area for a birthday function. Will definitely be staying in this hotel again when in the area. Could see the ocean from our lounge room side window. Although it was winter,... More

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QGong, Manager at Quest Wollongong, responded to this review

Thank you very much for taking the time to share your experience and I am very pleased to read that you had an enjoyable stay. I am glad that you found the rooms to be comfortable, spacious and clean. It is also pleasing to hear positive feedback about the service from the staff. Once again, thank you for your review... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 1, 2014

Received a call 3 days before check in to confirm bedding requirements which included a cot. Upon check in we asked if the cot was in the room- it was not. We then got the keys which did not work (after reception re-scanning twice). TV remote had flat batteries. Hot water tap handle came right off when running a bath... More

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QGong, Manager at Quest Wollongong, responded to this review

Thanks for the feedback on your recent stay at Quest Wollongong. Please accept our apologies that your stay did not meet your expectations. We are grateful you brought these issues to our attention during your stay and we were able to rectify these shortfalls. I have discussed your feedback directly with the team, with a view of addressing and further... More

Sydney, Australia
1 review
4 of 5 stars Reviewed June 19, 2014

I stayed at Quest Wollongong two weeks ago with my partner and another couple for 2 nights. We initially weren't sure that staying in the same apartment would give us and our friends enough privacy, but we were pleasantly surprised. The apartment we received was huge!! Plenty of space for two couples. On our second night we went out for... More

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QGong, Manager at Quest Wollongong, responded to this review

Thank you very much for taking the time to share your recent experience at Quest Wollongong. I am pleased you enjoyed your stay and you found the apartment to be spacious and comfortable. I hope that we have the opportunity to welcome you back to Quest Wollongong in the future. More

Matraville, Australia
1 review
5 of 5 stars Reviewed June 2, 2014 via mobile

Stayed at the quest woollongong for 3 nights as a mini getaway from sydney. Apartments were a great size and clean. Staff were friendly and location was perfect- short stroll to heaps of restaurants and bars. Will definitely be back

Was this review helpful? Yes
QGong, Manager at Quest Wollongong, responded to this review

Thank you very much for your review of Quest Wollongong. I am glad you enjoyed our central location in the heart of Wollongong CBD, and that you appreciated the easy stroll to restaurants, bars, cultural attractions, and shopping precinct. Thank you again for your very kind words and I do hope that we can welcome you back in the near... More

Port Lincoln, Australia
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed March 28, 2014

We booked a 1 bedroom apartment at Quest back in October 2013, visiting Wollongong from country South Australia for a close friends wedding in April 2014. We chose Quest due to a large number of the wedding guests also staying there and it being a great opportunity to spend as much time with each other as possible as most of... More

Was this review helpful? Yes 2
QGong, Manager at Quest Wollongong, responded to this review

Thank you very much for taking the time to write your review. Although this is an isolated occurrence, please accept our sincere apologies that you did not have the opportunity to stay with us at Quest Wollongong. As discussed in advance we were able to accommodate you at a nearby property, which is located 100 metres from Quest Wollongong, in... More

Darwin, Australia
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 8, 2014

Air cons have not been cleaned for some time so are extremely noises as it - I say it because there is no air con in the bedroom or a fan. The aircon in the main living area cannot suck in air as the filters are so damn dirty. No air flow in the bedroom as there is no fan... More

Was this review helpful? Yes 1
Australia
Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 21, 2014

Other than location which is superb, sadly there's not much going for this place. Lola the lady at reception with whom I twice encountered during my week long stay and both times she was unfriendly to the point of being hostile. Whoa take a happy pill Lola this is no way to be at the front desk! On another day... More

Was this review helpful? Yes 2
QGong, Manager at Quest Wollongong, responded to this review

Thank you for providing us with your feedback. We regret aspects of your stay were not as you expected. Quest Wollongong maintains the highest standard of cleanliness, housekeeping provide a daily service (excluding Public Holidays and Sundays). Your comments were noted and brought to the attention of housekeeping. With regards to the water disruption, Sydney Water had a burst pipe... More

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Additional Information about Quest Wollongong

Address: 59 - 61 Kembla St, Wollongong, New South Wales 2500, Australia
Location: Australia > New South Wales > Wollongong
Price Range (Based on Average Rates): $$
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23 photos of this hotel

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Amenities

Free High Speed Internet ( WiFi ) Wheelchair access
Official Description (provided by the hotel)
Quest Wollongong is conveniently located in the heart of Wollongong CBD, 100 metres to restaurants, cafes, cultural attractions, shopping precinct, Wollongong’s harbour and beaches are a short stroll away. The property features a combination of one and two bedroom serviced apartments. Our spacious self contained apartments offer separate living space to the bedroom, providing an ideal alternative to a traditional hotel room. Apartments feature fully equipped kitchen, spacious living/ dining area, bathroom, private laundry facilities and separate work desk. Our two bedroom apartments offer space and privacy, featuring two bedrooms, two bathrooms and a separate spacious living and dining area. We also offer on-site secure car parking (at $10.00 per space, per night – one car per apartment), internet access, and meeting/conference facilities for up to 20 delegates. A home away from home in Wollongong ... more   less 
Number of rooms
42

Questions & Answers

Questions? Get answers from Quest Wollongong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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