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All 17 Wollongong hotels

Quest Wollongong

59 - 61 Kembla St, Wollongong, New South Wales 2500, Australia
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Quest Wollongong
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56%
Ranked #11 of 17 hotels in Wollongong
A recent review
4 of 5 stars Reviewed June 19, 2014
Ian M Sydney, Australia
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  • Reviews (50)
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50 people have reviewed this hotel

Traveler rating
    9
    19
    12
    5
    5
See reviews for
10
19
3
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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  • English first
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English first
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Received a call 3 days before check in to confirm bedding requirements which included a cot. Upon check in we asked if the cot was in the room- it was not. We then got the keys which did not work (after reception re-scanning twice). TV remote had flat batteries. Hot water tap handle came right off when running a bath... More

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Sydney, Australia
1 review
4 of 5 stars Reviewed June 19, 2014

I stayed at Quest Wollongong two weeks ago with my partner and another couple for 2 nights. We initially weren't sure that staying in the same apartment would give us and our friends enough privacy, but we were pleasantly surprised. The apartment we received was huge!! Plenty of space for two couples. On our second night we went out for... More

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QGong, Manager at Quest Wollongong, responded to this review

Thank you very much for taking the time to share your recent experience at Quest Wollongong. I am pleased you enjoyed your stay and you found the apartment to be spacious and comfortable. I hope that we have the opportunity to welcome you back to Quest Wollongong in the future. More

Matraville, Australia
1 review
5 of 5 stars Reviewed June 2, 2014 via mobile

Stayed at the quest woollongong for 3 nights as a mini getaway from sydney. Apartments were a great size and clean. Staff were friendly and location was perfect- short stroll to heaps of restaurants and bars. Will definitely be back

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QGong, Manager at Quest Wollongong, responded to this review

Thank you very much for your review of Quest Wollongong. I am glad you enjoyed our central location in the heart of Wollongong CBD, and that you appreciated the easy stroll to restaurants, bars, cultural attractions, and shopping precinct. Thank you again for your very kind words and I do hope that we can welcome you back in the near... More

Port Lincoln, Australia
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed March 28, 2014

We booked a 1 bedroom apartment at Quest back in October 2013, visiting Wollongong from country South Australia for a close friends wedding in April 2014. We chose Quest due to a large number of the wedding guests also staying there and it being a great opportunity to spend as much time with each other as possible as most of... More

Was this review helpful? Yes 2
QGong, Manager at Quest Wollongong, responded to this review

Thank you very much for taking the time to write your review. Although this is an isolated occurrence, please accept our sincere apologies that you did not have the opportunity to stay with us at Quest Wollongong. As discussed in advance we were able to accommodate you at a nearby property, which is located 100 metres from Quest Wollongong, in... More

Darwin, Australia
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 8, 2014

Air cons have not been cleaned for some time so are extremely noises as it - I say it because there is no air con in the bedroom or a fan. The aircon in the main living area cannot suck in air as the filters are so damn dirty. No air flow in the bedroom as there is no fan... More

Was this review helpful? Yes 1
Australia
Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 21, 2014

Other than location which is superb, sadly there's not much going for this place. Lola the lady at reception with whom I twice encountered during my week long stay and both times she was unfriendly to the point of being hostile. Whoa take a happy pill Lola this is no way to be at the front desk! On another day... More

Was this review helpful? Yes 2
QGong, Manager at Quest Wollongong, responded to this review

Thank you for providing us with your feedback. We regret aspects of your stay were not as you expected. Quest Wollongong maintains the highest standard of cleanliness, housekeeping provide a daily service (excluding Public Holidays and Sundays). Your comments were noted and brought to the attention of housekeeping. With regards to the water disruption, Sydney Water had a burst pipe... More

Canberra, Australia
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed January 16, 2014

I was dropped off at the front door and ready to check in. The old lady on reception told me to wait and half way during her accommodation she asked me to leave and drive my car around the back and then come back in to check in. We did that and then proceeded to check in. I paid the... More

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QGong, Manager at Quest Wollongong, responded to this review

Thanks for the feedback on your recent stay at Quest Wollongong. Our housekeeping team follows strict standards, and as such we were very disappointed to learn of your experience. Your feedback has been passed to the Executive Housekeeper for their attention and action. Thank you for your review, your feedback provides the opportunity for us to further improve our accommodation... More

midnorthcoast
Top Contributor
60 reviews 60 reviews
34 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed January 6, 2014

I have stayed at Quest previously because of the great location. Close to shopping mall, beaches, mother-in-law! Location is the only reason we keep coming back. The apartments are clean, but there were chipped cups in the cupboards, no lid on the bin in the kitchen, the tap in the bathroom was dripping and the vanity unit in the ensuite... More

Was this review helpful? Yes 2
QGong, Manager at Quest Wollongong, responded to this review

Thank you for your feedback on your recent stay with us over Christmas. While we note that you appreciated our location and cleanliness, we apologise for any inconvenience caused by the maintenance issues. Please be assured that your feedback has been passed on to Maintenance and the issues have been rectified. We would like to advise the lift motor has... More

Sydney, Australia
Top Contributor
199 reviews 199 reviews
26 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed October 8, 2013

The good points are : great location one block off the main shopping mall on Crown Street, 1 block off Corrimal St. restaurant strip, a few minutes to the beaches and harbor walking, nicely appointed apartments, great staff, comfy beds, washer/drier in apartments + fully equipped kitchen, and cheap as chips parking on site at $12/night (Why other posters complain... More

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QGong, Manager at Quest Wollongong, responded to this review

Thanks for the feedback on your recent stay at Quest Wollongong. We are sorry to see that you were disappointed with some aspects of your stay. The new lift motor is on order from Germany and will be installed in the next few weeks. Again, thanks for your comments and we hope to welcome you again at Quest Wollongong. More

Sydney Australia
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 2, 2013

Stayed at Quest apartments for 2 weeks and found it to be a good apartment experience. They provided a large sized apartment with views over win stadium and the hills of Wollongong. The location is great short 5 min walk to Crown street where they have a good range of cafes, restaurants and alike. Quest also provide dining cards so... More

Was this review helpful? Yes 2
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Additional Information about Quest Wollongong

Address: 59 - 61 Kembla St, Wollongong, New South Wales 2500, Australia
Location: Australia > New South Wales > Wollongong
Price Range (Based on Average Rates): $$
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23 photos of this hotel

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Amenities

Free High Speed Internet ( WiFi ) Wheelchair access
Official Description (provided by the hotel)
Quest Wollongong is conveniently located in the heart of Wollongong CBD, 100 metres to restaurants, cafes, cultural attractions, shopping precinct, Wollongong’s harbour and beaches are a short stroll away. The property features a combination of one and two bedroom serviced apartments. Our spacious self contained apartments offer separate living space to the bedroom, providing an ideal alternative to a traditional hotel room. Apartments feature fully equipped kitchen, spacious living/ dining area, bathroom, private laundry facilities and separate work desk. Our two bedroom apartments offer space and privacy, featuring two bedrooms, two bathrooms and a separate spacious living and dining area. We also offer on-site secure car parking (at $10.00 per space, per night – one car per apartment), internet access, and meeting/conference facilities for up to 20 delegates. A home away from home in Wollongong ... more   less 
Number of rooms
42

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