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Novotel Wollongong Northbeach

2-14 Cliff Road, Wollongong, New South Wales 2500, Australia
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Novotel Wollongong Northbeach
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Novotel Wollongong Northbeach
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1,264 reviews from our community

Traveler rating
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    285
    71
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375
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed yesterday NEW

Staff were brilliant - professional & friendly. Can't speak highly enough of them. Location is great -direct beach front. Arrived in town early, so enquired on early check in however room not ready - totally understand. We were asked any special reason for visit ? Answer was honest - tough week! Returned at check in time of 2pm & room... More 

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Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Wonderful stay at this fabulously located hotel. Room with balcony and sweeping ocean views. We could see if the flags were out before hoing swimming. Beach was across the road. Excellent service. Desk manager couldn't be more helpful. Lots of great cafes nearby too

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Welwyn Garden City, United Kingdom
Top Contributor
201 reviews 201 reviews
45 hotel reviews
127 helpful votes 127 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

We booked one day ahead and secured a room with sea view. Lovely room with all amenities across from the beach and a nice walk to the lighthouse. Dining room and bar looked very nice but we ate out. Large spacious Reception and helpful staff. Shame they charge $15 for parking but I guess that's to deter beach visitors from... More 

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NovotelWollongong, Manager at Novotel Wollongong Northbeach, responded to this review

Dear Christine R, Thank you for choosing to stay with us. It is great to hear that you enjoyed one of our Ocean View Rooms; North Wollongong Beach provides for a great outlook. We appreciate your comments about our staff; we have a fantastic team at the hotel and it is a pleasure to see that this reflects in their... More 

SMITHS LAKE
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Taking the grandchildren can be a challenge. We had a most enjoyable stay. The kids could not wait to go down to breakfast each morning to make their own fresh pancakes in the machine (and breakfast was free for children eating with an adult. Also there is a free Wollongong bus right outside the hotel which makes it easy to... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 2
NovotelWollongong, Manager at Novotel Wollongong Northbeach, responded to this review

Dear Margaret2428, It is an absolute pleasure to hear that you had a wonderful stay at the hotel with your grandchildren and that they enjoyed the buffet breakfast so much. The pancake machine is a hit with the kids - a bit of fun to start the day. Thank you for your feedback about our staff; we definitely have a... More 

Canberra, Australia
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

My check in was quick and efficient. They even had my details from the last visit more than 10 years ago. The staff were always helpful. The beachside location offers swimming, surfing and walking close to the hotel. The room was very spacious and clean. Although the hotel is a few decades old, it is kept in very good condition.... More 

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NovotelWollongong, Manager at Novotel Wollongong Northbeach, responded to this review

Dear KevinVoyage, Thank you for sharing your recent experience with us. We are happy to hear that you enjoyed your time at the hotel and hope that your conference was a success. It sounds like you were able to find some time for leisure activities and made the most of our beach location. We appreciate your feedback regarding our food... More 

Avoca Beach, Australia
Top Contributor
82 reviews 82 reviews
56 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 1 week ago

. We had an upgrade to an ocean view room. Room had floor to ceiling glass and a stunning view of the ocean and beach looking north and south. Comfortable bed, plenty of space. Clean.Friendly efficient front desk staff, Inside bar was comfortable and had a good range of drinks. Great looking bar at the front of teh hotel that... More 

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NovotelWollongong, Manager at Novotel Wollongong Northbeach, responded to this review

Dear ANZman, Thank you for your great review! It sounds like you were lucky enough to stay in one of our beautiful Northbeach Rooms; they are my favourite! It is great to hear that you enjoyed the hotel facilities and we look forward to welcoming you back. Be sure to visit Pepe's during your next stay - it's a great... More 

Cooma, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Very disappointed as a regular guest of Accor Advantage Plus this was my worst experience ever in all my travels here and overseas, NOT with your staff BUT your Physical infrastructure, problems were, as follows, door key (Digital) after book in did not work, when I did get in to my room the TV did not work (No reception so... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
NovotelWollongong, Manager at Novotel Wollongong Northbeach, responded to this review

Dear dannydvt, Thank you for taking the time to provide us with your feedback about your recent stay. It is obviously very disappointing to hear that your stay did not meet your expectations. Please allow me to express my sincerest apologies. We very much value your feedback as one of our Advantage Plus Members and would greatly appreciate the opportunity... More 

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