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Quality Suites Pioneer Sands

Certificate of Excellence
19 Carters Lane | Towradgi, Wollongong, New South Wales 2518, Australia
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1 room 1 guest
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Quality Suites Pioneer Sands
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166 Reviews from our TripAdvisor Community

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Traveler rating
    78
    63
    16
    6
    3
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40
59
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • Any
English first
  • All months
    (166)
  • Mar-May only
    (46)
  • Jun-Aug only
    (40)
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    (33)
  • Dec-Feb only
    (47)
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Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The accommodation was comfortable and practical, Having a desk to work from and space around me catered for my needs as did having the kitchen area. The balcony was a bonus and allowed for fresh air to flow through.

Was this review helpful? Yes 1
QualitySuites1, Manager at Quality Suites Pioneer Sands, responded to this review

Dear Jo52013, Firstly, I would like to thank you for taking the time to post a review about Quality Suites Pioneer Sands. We are so glad to hear that you enjoyed your stay! We truly appreciate your feedback about the hotel. The Quality Suites Pioneer Sands offers One and Two Bedroom Apartments with Kitchens and Balconies. Thank you again for... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here a few months ago with the family, the apartment rooms are perfect for kids as there are separate bedrooms. Everything was new and clean and well worth the price, location is not as central as say the Novotel but after staying at both GO HERE!! it is the best by a long shot. Staff were nice and food... More 

Was this review helpful? Yes 1
QualitySuites1, Manager at Quality Suites Pioneer Sands, responded to this review

Dear Geoffrey H, I am very glad to hear that you had an enjoyable stay with us. Thank you for taking the time to post a review about Quality Suites Pioneer Sands. We really appreciate your feedback and my team thank you for your kind words. Thank you again for sharing the experience of your stay with us and we... More 

Melbourne
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Second time I've stayed here, so that says a lot. Good service , always clean , a good small gym, a little out of the way so you need a car. No restaurant on site but a pub nearby (food not that crash hot though)

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QualitySuites1, Manager at Quality Suites Pioneer Sands, responded to this review

Dear Mark R, Thank you for taking the time and sharing your feedback regarding your stay at the Quality Suites Pioneer Sands. We are pleased to hear that you had an enjoyable stay with us again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Rebecca... More 

Sydney, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Booked a suite (1 room) for a weekend getaway from the city. Average experience, but for the price, this is sub-standard. Comparing a price of roughly $250 per night, I can get a Novotel in a big city with decked out room features. Here, the ventilation is very noisy, TV is small, suite is barely decorated. I am sure there's... More 

Was this review helpful? Yes 1
QualitySuites1, Manager at Quality Suites Pioneer Sands, responded to this review

Dear zachhh_lim Thank you for taking the time to provide us with the comments and feedback from you stay at the Quality Suites Pioneer Sands. We appreciate all feedback so we can evaluate our performance and focus on areas for improvement. Once again, thank you for taking the time to write a review on Trip Advisor and for your constructive... More 

Sydney, Australia
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here 1 night in August for a wedding. Had emailed to confirm booking that week and got a response quickly. Check in was changed to be earlier to allow for guests to get ready for the wedding which was great! The hotel was easy to find, good parking and is well set out. The room we had was great... More 

Was this review helpful? Yes 1
QualitySuites1, Manager at Quality Suites Pioneer Sands, responded to this review

Dear Emily D, Firstly, I would like to thank you for taking the time to post a review about Quality Suites Pioneer Sands. We are so glad to hear that you enjoyed your stay. I am pleased that you found our team members friendly and helpful. I appreciate your feedback and will ensure that this is passed onto the team.... More 

Canberra, Australia
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed July 14, 2015

There must come a time when Hotel chains take responsibility for poor craftsmanship and devotion to cheap building methods. We stayed at the Quality Suites Pioneer Sands overnight in a 2 bedroom apartment. The door handles were falling off and the towel rail in the bathroom actually did fall off. The stove was in very poor order with the dials... More 

Was this review helpful? Yes
QualitySuites1, Manager at Quality Suites Pioneer Sands, responded to this review

Dear Leisa W, Thank you for taking the time to post your review on Tripadvisor. On behalf of our entire team, I would like to apologise for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests... More 

Monterrey, Mexico
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 1, 2015

The Pioneer Sands is a very good hotel. The rooms are large and with good distribution. I liked the kitchen and living room. Everything was neat and clean and staff was always nice. The breakfast service (complementary) was good. I do recommend this hotel, specially for long stays.

Was this review helpful? Yes
QualitySuites1, Manager at Quality Suites Pioneer Sands, responded to this review

Dear Fernandolozanob, Thank you for your review. It is good to hear you enjoyed your stay with Quality Suites Pioneer Sands. We over specious One or Two Bedroom Apartments ideal for Family/Friends getaways or even for business trips. I am glad the hotel met your expectations. I will pass on your compliments to all my staff. Hope we can welcome... More 

Sydney
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 1, 2015

Stayed here many times for work, have written personal emails to manager thanking them for many pleasant stays. Rooms much larger than you would expect. Very modern decor, great location. Staff always remember me my face and organisation and are very welcoming. Wouldnt stay anywhere else in Wollongong. Had to learn the hard way that the Novotel, Chiefly etc are... More 

Was this review helpful? Yes 1
QualitySuites1, Manager at Quality Suites Pioneer Sands, responded to this review

Dear Busniess397, Thank you for taking the time to place a review on Trip Advisor. I was very pleased to read that you had another great stay at the Quality Suites Pioneer Sands. We truly appreciate your feedback about the hotel and staff. I will definitely pass on your kind words to all my staff members. We look forward to... More 

Balmain, Australia
1 review
5 of 5 stars Reviewed June 23, 2015

From the rooms to the customer service, my whole experience at Quality Suites Pioneer Sands was nothing short of outstanding. I have been travelling to Wollongong for business for a few years and have unhappy with my accommodation of my previous few stays so felt need for a change. I am extremely happy I was recommended to Quality Suites Pioneer... More 

Was this review helpful? Yes
QualitySuites1, Manager at Quality Suites Pioneer Sands, responded to this review

Dear JhBarry23, Thank you for taking the time to post a review on Tripadvisor. I was delighted to read that you had a great stay with us. We look forward to welcoming you back on a future occasion. Kind regards Rebecca Bauer Manager More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed June 13, 2015

This is the second time we stayed here after a 1-year interval and it was so pleasantly surprising to find the same excellence and service. Quality of the room is impeccable and luxurious!! We stayed in a beautiful self-contained one-bedroom apartment, which had a very clean kitchen with all basic necessities. The bathroom is spacious, and the rooms are nice... More 

Was this review helpful? Yes
QualitySuites1, Manager at Quality Suites Pioneer Sands, responded to this review

Dear kiranvarna, Thank you so much for taking the time to post a review on Tripadvisor. I was pleased to read that you enjoyed your stay again at the Quality Suites Pioneer Sands. Your feedback is very much appreciated and I will pass on you kind words to all my staff. Thanks again and look forward to welcoming you back... More 

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