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Mantra Wollongong

4.5 of 5 6-10 Gladstone Avenue, Wollongong, New South Wales 2500, Australia (Formerly Best Western)
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Certificate of Excellence 2014
Mantra Wollongong
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Mantra Wollongong
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23 reviews from our community

Traveler rating
    3
    9
    6
    3
    2
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6
7
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1
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sydney, Australia
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We always prefer serviced apartments. This was great. Good value for a 2 bedroom apartment. Room size excellent. Plenty of parking. Elevator only frustration. To have to wait over 5 minutes in a hot car park when I could have walked one flight of stairs to reception. Not great and took away from otherwise great stay. Beds comfortable. Shower in... More

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Canberra, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just spent a Saturday night in a 2 bedroom ocean-view apartment sharing with friends. The apartment was roomy and clean. The balcony was awesome! The room had everything we needed including washing machine, dryer, clothes rack, ensuite, etc. I would recommend this to couples, families and friends. It was great that we could book for 1 night only. We didn't... More

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Canberra, Australia
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 9, 2014

Dear Mantra Wollongong, Thank you for an expensive toss and turning night. This hotel has absolutely nothing going for it not even a cheaper rate (found on another booking site) made it worth while. A small queen (?) bed with tired furniture and something that kept waking us throughout the night. Our room was located close to the elevator so... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 5, 2014

We had a terrible stay at the mantra Wollongong. The beds were Lop sided due to the mattresses being old and collapsing. The curtains were torn and missing. The fly screen was torn. There was a screw used as a quick repair in washing machine drum which worked it's way half out and ripped my clothes. The walls were dirty... More

Was this review helpful? Yes 2
Nowra, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 31, 2014

Wollongong is central to both my girlfriend and I (each travelling around an hour) so we took the opportunity to catch up. We found Matra on Booking.com and was extremely impressed. Our intention was to stay in the room .... talk talk talk.... we took our own food and was impressed with the kitchen amenities. We had a lovely balcony... More

Was this review helpful? Yes 1
Sydney
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 27, 2014

Just a overnight stay to visit extended family in Picton, My wife and I stayed with her parents on a friday night after I got a great deal on booking.com Nice Two bedroom room which had everything we needed big and roomy with a very large Balcony plus free parking for both cars. Would return again in a heartbeat, just... More

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Tuross Head, Australia
Contributor
14 reviews 14 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 25, 2014

Booked this for a weekend away for 4 of us . Check in was good with a lovely girl on reception. Had a 2 bedroom apartment which was very large and spacious , ensuite and main bathroom . A large balcony came off lounge area and one of the bedrooms. Good sized kitchen also . For the price I was... More

Was this review helpful? Yes 1
Contributor
15 reviews 15 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 3, 2014 via mobile

We recently stayed at the Mantra Wollongong for one night. It was with hesitation that I booked with the Mantra group, having recently stayed at a Mantra on the Gold Coast and had a dreadful experience. This experience overall was good. The rooms were large, modern, comfortable and clean. Reception staff were friendly and parking was plentiful. The only negative... More

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Graeme C, General Manager at Mantra Wollongong, responded to this review

Dear bellaandme, Thank you for your review of Mantra Wollongong. I'm pleased to hear that you enjoyed your time with us. Please let me apologise that your room was not ready on your arrival. We are currently reviewing our procedures around preparing our rooms, and I have raised this with the team. Again, thank you for your review, and I... More

Sydney, Australia
2 reviews
4 of 5 stars Reviewed July 22, 2014

I recently stayed at The Mantra Wollongong and had a wonderful stay. We booked a 2 bedroom apartment and were on the 5th floor. The rooms were all very clean and looked very modern. The staff were all great and very friendly. Our room had an ensuite with the main bedroom, and a second bathroom which had a shower/bath. The... More

Was this review helpful? Yes
Graeme C, General Manager at Mantra Wollongong, responded to this review

Dear misspinka, Thank you for your review of Mantra Wollongong. I'm delighted to hear that you enjoyed your stay with us. In particular, I'm happy to hear that you always found a smiling face at the front desk! I look forward to welcoming you back in the near future. Regards, Graeme Cooper Hotel Manager More

Sydney, Australia
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 12, 2014

My husband and I have just spent three nights at The Mantra Wollongong during the 27th-29th June 2014. We were extremely disappointed at the level of accommodation relating to the price of $310.00 a night with no breakfast. When you get a queen size bed, with a separate disabled shower that has no plug in the basin and water all... More

Was this review helpful? Yes 3
Graeme C, General Manager at Mantra Wollongong, responded to this review

Dear Louise R Thank you for your review following your trip to Wollongong. I'm dissapointed that on this occasion, we failed to live up to your expectations. Should you wish to discuss your specific concerns, please feel free to contact me directly. Regards, Graeme Cooper Hotel Manager More

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Additional Information about Mantra Wollongong

Address: 6-10 Gladstone Avenue, Wollongong, New South Wales 2500, Australia (Formerly Best Western)
Phone Number:
Location: Australia > New South Wales > Wollongong
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Mantra Wollongong 4.5*
Number of rooms: 52
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