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All 17 Wollongong hotels

Mantra Wollongong

4.5 of 5 Hotel   |   6-10 Gladstone Avenue, Wollongong, New South Wales 2500, Australia (Formerly Best Western)
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Ranked #10 of 17 hotels in Wollongong
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
bellaandme
  • Overview
  • Reviews (16)
  • Photos (19)
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16 people have reviewed this hotel

Traveler rating
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    7
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We recently stayed at the Mantra Wollongong for one night. It was with hesitation that I booked with the Mantra group, having recently stayed at a Mantra on the Gold Coast and had a dreadful experience. This experience overall was good. The rooms were large, modern, comfortable and clean. Reception staff were friendly and parking was plentiful. The only negative... More

Was this review helpful? Yes
Graeme C, General Manager at Mantra Wollongong, responded to this review

Dear bellaandme, Thank you for your review of Mantra Wollongong. I'm pleased to hear that you enjoyed your time with us. Please let me apologise that your room was not ready on your arrival. We are currently reviewing our procedures around preparing our rooms, and I have raised this with the team. Again, thank you for your review, and I... More

Sydney, Australia
2 reviews
4 of 5 stars Reviewed 4 weeks ago

I recently stayed at The Mantra Wollongong and had a wonderful stay. We booked a 2 bedroom apartment and were on the 5th floor. The rooms were all very clean and looked very modern. The staff were all great and very friendly. Our room had an ensuite with the main bedroom, and a second bathroom which had a shower/bath. The... More

Was this review helpful? Yes
Graeme C, General Manager at Mantra Wollongong, responded to this review

Dear misspinka, Thank you for your review of Mantra Wollongong. I'm delighted to hear that you enjoyed your stay with us. In particular, I'm happy to hear that you always found a smiling face at the front desk! I look forward to welcoming you back in the near future. Regards, Graeme Cooper Hotel Manager More

Sydney, Australia
1 review
2 of 5 stars Reviewed July 12, 2014

My husband and I have just spent three nights at The Mantra Wollongong during the 27th-29th June 2014. We were extremely disappointed at the level of accommodation relating to the price of $310.00 a night with no breakfast. When you get a queen size bed, with a separate disabled shower that has no plug in the basin and water all... More

Was this review helpful? Yes
Graeme C, General Manager at Mantra Wollongong, responded to this review

Dear Louise R Thank you for your review following your trip to Wollongong. I'm dissapointed that on this occasion, we failed to live up to your expectations. Should you wish to discuss your specific concerns, please feel free to contact me directly. Regards, Graeme Cooper Hotel Manager More

new south wales
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 4, 2014

Stayed at the Mantra for a four night stay in a 2 bedroom apartment. Parking was easy, book in seamless and staff were pleasant. Our room was comfortable with everything that we needed for a family of four. Great lounge room set up , two TV's keeping the kids entertained..rooms were roomy and very clean. Situated near the main shopping... More

Was this review helpful? Yes
Graeme C, General Manager at Mantra Wollongong, responded to this review

Dear nora1968, Thank you for your review of Mantra Wollongong. I am very pleased to hear that you enjoyed your time with us. As you mentioned, our 2 bedroom apartments are perfect for a family of four, and I'm happy to hear that they suited your needs on this occasion. I look forward to welcoming you back in the future.... More

Sydney, Australia
Contributor
17 reviews 17 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 30, 2014

We recently stayed at the Matra Wollongong as our daughter was playing in the NSW State Age Netball Championships near by in the Illawarra Region. We had a two bedroom apartment and would recommend this accommodation, however there are some minor attention to detail that the hotel needs to work on and awareness of major events. Check in was very... More

Was this review helpful? Yes
Graeme C, General Manager at Mantra Wollongong, responded to this review

Dear JPM_Aust Thank you for taking the time to review our hotel following you visit to Wollongong. I appreciate your comments on both the positive elements of your stay, as well as the areas you feel could use improvement. Please let me assure you that both Mantra Group and the new owners of the hotel are committed to ensuring that... More

1 review
1 of 5 stars Reviewed June 23, 2014 via mobile

It was terrible, I complained but the manager was rude and didn't help. The other staff were nice though. The ocean views are more like ocean glimpses. And there was someone's hairbrush in the room. It was so pricey as well and so far from everything. Felt like we were in an industrial area. The balconies werent even facing the... More

Was this review helpful? Yes
Graeme C, General Manager at Mantra Wollongong, responded to this review

Dear Thais R, Thank you for taking the time to review our hotel following your recent stay. I'm sorry that on this occasion we did not live up to your expectations. If you would like to contact me directly, I would be happy to discuss your specific concerns further. Regards, Graeme Cooper Hotel Manager More

Canberra, Australia
1 review
4 of 5 stars Reviewed June 23, 2014 via mobile

Space and room facilities were great but furnishings were old. Walls were paper thin, could hear everything. Overall was not as good as other mantra I've stayed at but was good for our family given the price we got from wotif.

Was this review helpful? Yes
Graeme C, General Manager at Mantra Wollongong, responded to this review

Dear baxterholidays, Thank you for your feedback regarding your recent stay with us. I appreciate your positive comments regarding the size and facilities of the room. As you noted, our larger rooms are great for family accommodation. We are currently reviewing the furnishings across the hotel, with a view to updating those items that are a little older. Again, thank... More

Narooma
1 review
4 of 5 stars Reviewed June 23, 2014

The accommodation was superb, we had a lovely stay in the one bedroom apartment, it was clean and tidy and the staff were helpful. We were in walking distance to restaurants and shops but the beach is a little further so take the car if you have one. It was a nice experience

Review collected in partnership with this hotel

Was this review helpful? Yes
Graeme C, General Manager at Mantra Wollongong, responded to this review

Dear Wesanator, Thank you for your kind words following your stay at Mantra Wollongong. In particular, thank you for your comments relating to the cleanliniess of our rooms, and the friendliness of our team. I hope to welcome you back in the future. Regards, Graeme Cooper Hotel Manager More

Forster, Australia
1 review
3 of 5 stars Reviewed June 12, 2014

The hotel looks great on the outside. The rooms need painting and our Air cone was quite noisy. No TV in the bedroom. Breakfast was plain and uninspiring. The rooms are quite large and the bed was pretty good. Lounge not at all comfortable, for me !

Review collected in partnership with this hotel

Was this review helpful? Yes
Graeme C, General Manager at Mantra Wollongong, responded to this review

Dear Geoff S, Thank you for your feedback following your recent stay at Mantra Wollongong. I'm sorry that on this occasion, we fell short of your expectations. We are currently working on a project of re-painintg our rooms. Whilst many have been completed, we are still working our way through to get the rest completed. Please be assured that this... More

Narellan, Australia
1 review
3 of 5 stars Reviewed June 1, 2014

I wouldnt recommend the Mantra!! My partner and i were looking forward to a nice romantic night away and this place ruined it! not only did they not warn me about the bond deposit that i didnt have in my account so had to transfer over leaving me short for our night, there is only one lift for the whole... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Graeme C, General Manager at Mantra Wollongong, responded to this review

Dear Christie S, Thank you for your feedback following your stay at Mantra Wollongong. I'm dissapointed to hear that we did not live up to your expectations.Should you wish to discuss your concerns, please feel free to contact me directly, and I will be happy to speak with you personally. Regards, Graeme Cooper Hotel Manager More

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Additional Information about Mantra Wollongong

Address: 6-10 Gladstone Avenue, Wollongong, New South Wales 2500, Australia (Formerly Best Western)
Phone Number:
Location: Australia > New South Wales > Wollongong
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Mantra Wollongong 4.5*
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19 photos of this hotel

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Wheelchair access
Hotel Style
#6 Luxury Hotel in Wollongong
Hotel Class
Official Description (provided by the hotel)
Take in your view of Wollongong's spectacular beaches and scenery as you relax in your One or Two Bedroom apartment centrally located in the heart of Wollongong. Mantra Wollongong has everything you need to make your visit pleasurable and successful. Whether you're travelling for business or pleasure, you'll immediately feel at home in the welcoming atmosphere and the friendly service. Mantra Wollongong is conveniently situated close to the many sights and attractions of the area. Stroll to the city centre and do a little shopping or grab a bite to eat. Nearby there are shopping malls and many local attractions like the Botanical Gardens and Jamberoo Action Park. If you're here on business then our conferencing and meeting facilities are of a very high standard with the latest in facilities and technology in a light and airy setting. Leave your car in your complimentary undercover parking while you explore on foot. Mantra Wollongong is located close to the airport, public transport, sporting and entertainment venues and ocean beaches. There's free Wi-Fi in the internet kiosk and everything else you need to have a great time. ***Mantra Wollongong is a 100% Non-Smoking property*** ... more   less 
Number of rooms
52

Questions & Answers

Questions? Get answers from Mantra Wollongong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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