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All 30 Tamworth hotels

BEST WESTERN Sanctuary Inn

3.0 of 5 Hotel   |   293 Marius Street, Tamworth, New South Wales 2340, Australia
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63%
Ranked #20 of 30 Hotels in Tamworth
A recent review
3 of 5 stars reviewed yesterday
Irene R Gosford, Australia
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86 reviews from our community

Traveler rating
    23
    29
    15
    10
    9
See reviews for
12
21
11
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gosford, Australia
1 review
3 of 5 stars Reviewed yesterday NEW

Accomodation is great, Staff is good, But chef attitude is poor. Amazingly overpriced restauarant which is too busy sounding all trendy (ie lavendar flavour sauce) but lacks some good value meals and normal wallet prices. The restaurant price and choice brings the place down for the average traveller,

Review collected in partnership with Best Western

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Senior Contributor
29 reviews 29 reviews
21 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Wanting to get away from Singleton for a night, we headed off to Tamworth - just over 2.5 hours away. Looking for a clean, modern style motel to rest for the night, we elected to stay at the Sanctuary. Room very clean, bed comfortable, large bathroom. Break spoiled when we went to leave late the next morning and found person... More

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Evelyn293, Director of Sales at BEST WESTERN Sanctuary Inn, responded to this review

I am disappointed to hear that after a good night stay that you awoke to see your car was damaged by someone who parked next to you, I do hope next time you visit Tamworth, you will consider staying again, please call me directly. More

Contributor
15 reviews 15 reviews
10 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed one night in Tamworth and decided to try here. It was a pretty nice place and we had a room at the back which was huge and very little road noise. In saying that the room was falling apart in some places as others have mentioned, bathroom, a/c etc and the carpet looked.... well used. There were huge spider... More

Was this review helpful? Yes 2
Evelyn293, Director of Sales at BEST WESTERN Sanctuary Inn, responded to this review

Thank you for your feedback, I would like to apologise for not exceeding your expectations. I do wish you had called reception, our rooms are checked daily by our head housekeeper, unfortunately, if a spider does build a web, this can occur in minutes. Our award winning restaurant is child friendly and we do offer a children's menu, our wi... More

Terrigal, Australia
Top Contributor
68 reviews 68 reviews
27 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed August 9, 2014

Stayed only 1 night in the back row of rooms, very spacious although slightly dated. Although staying alone, I felt quite secure. Very quite and no road noise. Breakfast was either continental or full. The full breakfast was very extensive and I couldn't do justice- only had fresh fruit and ordered the Eggs benedict with smoked salmon- which was absolutely... More

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Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 9, 2014

Apparently if you book a room on the web you only get 1 room Type . Disgusting approached reception about the stairs in the room only to be told yes the stairs are steep but you booked through the web but actually booked through a travel agent My advice stay somewhere else Shame about the customer service.

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Evelyn293, Director of Sales at BEST WESTERN Sanctuary Inn, responded to this review

Thank you for your feedback, on behalf of our entire team, I would like to apologise for not exceeding your expectations, your satisfaction is very important to us. We have many guests that enjoy our loft rooms, the room which you booked was an Economy Budget room and yes, many are upstairs. Our records show you did not ask to... More

Sydney, Australia
Top Contributor
89 reviews 89 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed August 2, 2014

Booked via Qantas website. The room I was in was very large and included a kitchenette. I was concerned at the large cracks in the walls at various parts of the room. Even if they are not structural they should be patched up. As a plusthere were two modern Tv's and despite the proximity to the road it was reasonably... More

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Lennox Head, Australia
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 1, 2014

I could not believe that they would suggest anyone stay in this room. I had to park my car around the back in a very dark carpark - no other cars at that time. My room was at the top of a steep flight of stairs and then once in the room there was another flight of stairs to get... More

Was this review helpful? Yes 2
Evelyn293, Director of Sales at BEST WESTERN Sanctuary Inn, responded to this review

Thank you for your feedback. On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using your feedback you gave us to implement improvements to ensure future guests have a better experience in the future. I wish to advise that the carpark in all... More

Sydney, Australia
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 30, 2014

I was surprised at his much I liked about this motel. The room I gad was a bit cramped with furniture but it had many good points and few bad. The room I had was renovated, had a nice comfy bed with white covers not the granny blankets. Bathroom was lively, water pressure great but the power points were too... More

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Cowra
Reviewer
5 reviews 5 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 17, 2014

Staff were very helpful and accommodating after a long day of travelling. Rooms were clean and tidy. There was room to park our car with a trailer attached. Easy location and close to the Main Street and places to eat. We had 5 in a room and had a comfortable night.

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Lismore, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 2, 2014

My wife and I along with our three children stayed here last weekend. We stayed in the two bedroom family room which was clean and well appointed. The room was fresh and importantly very clean. We've stayed here on previous occasions and have always found the staff, including housekeepers, to be friendly and very approachable. My parents also stayed however... More

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Additional Information about BEST WESTERN Sanctuary Inn

Address: 293 Marius Street, Tamworth, New South Wales 2340, Australia
Location: Australia > New South Wales > Tamworth
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Sanctuary Inn 3*
Number of rooms: 60
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Also Known As:
Best Western Tamworth
Tamworth Best Western

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