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All 41 Port Macquarie hotels

Mercure Centro Port Macquarie

4.0 of 5 Hotel   |   103 William Street, Port Macquarie, New South Wales 2444, Australia
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Ranked #10 of 41 Hotels in Port Macquarie
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
WD127
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487 reviews from our community

Traveler rating
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    52
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I stay here every time I travel to Port Macquarie! The staff are always helpful and friendly- even the domestic staff greet you with a good morning. Witnessed the two staff in restaurant at breakfast try to accommodate a difficult customer with the grace and patience of saints! The restaurant dinner is divine again the staff are friendly and welcoming.... More

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Emerald, Australia
1 review
4 of 5 stars Reviewed 1 week ago NEW

The service provided was excellent from the time of arrival to departure, the restaurant staff really excelled at the customer service that they provided. The room was clean, tidy and well appointed. The central location of the property makes it very easy to visit many other amenities.

Review collected in partnership with Accorhotels.com

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Centrohotel, Front Office Manager at Mercure Centro Port Macquarie, responded to this review

Dear Ross R We very much appreciate your comments regarding your stay at the Mercure Centro Port Macquarie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More

Australia
Top Contributor
100 reviews 100 reviews
66 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my second stay and sometimes places aren't as good as your remember them, but this was...great staff, lovely room, really comfy bed. Right next door to the shopping centre, secure parking for $10 per night. I'm so glad I came back..it didn't disappoint me.

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Centrohotel, Front Office Manager at Mercure Centro Port Macquarie, responded to this review

Dear AustraliaUnitedFan We very much appreciate your comments regarding your stay at the Mercure Centro Port Macquarie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More

Victoria
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for a business trip as it was one of the few places we could book under my company's cap (We got a deal by buying directly from the hotel website). As such, I was a bit concerned regarding the quality however on my arrival I was pleasantly surprised. The rooms are a nice size, modern & clean... More

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Centrohotel, Front Office Manager at Mercure Centro Port Macquarie, responded to this review

Dear Messy T Thank you for taking the time to write a review on Trip Advisor It is extremely pleasing to hear your were impressed during your stay at Mercure Centro Hotel. It is our hope you to decide to stay with us again in the future. Kind regards Mercure Centro Port Macquarie More

Sydney, Australia
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 1 week ago

It would be easy to be more negative about this hotel. We didn't sleep particularly well, as the mattresses weren't great, the pillows poor, and there was quite a bit of road noise and noise from a function on the sixth floor. There is also ethernet internet access only in the rooms (no wifi) and even the so called wifi... More

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Centrohotel, Front Office Manager at Mercure Centro Port Macquarie, responded to this review

Dear Mickp99 Thank you for taking the time to tell us about your experience at the Mercure Centro Port Macquarie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More

Newcastle, Australia
Top Contributor
83 reviews 83 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in a generously spacious family suite - lots of floor space for bags. Clean room. Modern furniture. Friendly staff. They catered well for our family with kids. Close enough to the centre of town that you could walk to the Port Macquarie CBD. I think it was good value for money. We would stay there again.

Was this review helpful? Yes
Centrohotel, Front Office Manager at Mercure Centro Port Macquarie, responded to this review

Dear b121 We very much appreciate your comments regarding your stay at the Mercure Centro Port Macquarie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More

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Additional Information about Mercure Centro Port Macquarie

Address: 103 William Street, Port Macquarie, New South Wales 2444, Australia
Phone Number:
Location: Australia > New South Wales > Port Macquarie
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Centro Port Macquarie 4*
Number of rooms: 71
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Also Known As:
Mercure Port Macquarie

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