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Mercure Centro Port Macquarie

Certificate of Excellence
4.0 of 5
Hotel website
103 William Street, Port Macquarie, New South Wales 2444, Australia
Mercure Centro Port Macquarie
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Ranked #12 of 42 Hotels in Port Macquarie
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
KatesLife Port Macquarie, Australia
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561 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Port Macquarie, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Our second stay at the Mercure Centro was just as enjoyable as our first. We wanted to stay within walking distance of the Glasshouse because we had tickets to a show there. Having stayed at the Mercure previously,and been very happy with that visit, we booked in again. We had a slight hiccup with our initial room, but even on... More 

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Centrohotel, Front Office Manager at Mercure Centro Port Macquarie, responded to this review

Dear KatesLife, Thanks so much for your great review! It is always such a pleasure to hear such wonderful comments from happy customers. We will ensure that we share these with our team. Glad you enjoyed your second visit as much as the first. We look forward to welcoming you back again sometime in the near future. Kind regards Mercure... More 

London England
Top Contributor
163 reviews 163 reviews
38 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We stopped here on our way from Brisbane to Wollongong and were not disappointed . The late booking waS handled very well over the phone and all the paperwork was completed and available when we arrived 1 hour later. The room was very nice and well dressed but had a some what strange view from the balcony over a multi-storey... More 

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Centrohotel, Front Office Manager at Mercure Centro Port Macquarie, responded to this review

Dear CRS61, Thank you so much for your great review. We will share this with our team. Port Macquarie is a great half way stopping point - hopefully you can stay longer when you are travelling next time. The hotel does offer alternate views which you may prefer. You can request this when making your reservation. Our Wifi is relatively... More 

Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We booked this room as it had a spa and rated well. The service and the room were both excellent. Well furnished and set up and very clean. Staff excellent and parking easy. The only reason I rated it lower than the full five starts was because there really needs to be some better privacy to the balcony (which is... More 

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Centrohotel, Front Office Manager at Mercure Centro Port Macquarie, responded to this review

Dear Chrissy535, Great to hear that you enjoyed our facilities & service during your recent stay with us! The bathrooms in the spa rooms are equipped with a pull down blind to screen the user from both the bedroom and balcony. Perhaps that was missed? We do appreciate you taking the time to review our property. Kind regards Mercure Centro... More 

Brisbane, Australia
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed just one night in an "accessible" room. The room is light and airy with a small balcony (which unfortunately had a step to access). Otherwise there is plenty of room to wheel around furniture and the bed is a great height for transferring into from the chair. There's also plenty of room either side of the bed to... More 

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Centrohotel, Front Office Manager at Mercure Centro Port Macquarie, responded to this review

Dear BelindaM94 It is great to hear that you found the facilities in our Special Access rooms perfect for your needs! Thanks for taking the time to review our Property and provide such great feedback. We look forward to your next stay with us when you next visit Port Macquarie. Kind regards Mercure Centro Hotel Port Macquarie More 

Perth, Western Australia, Australia
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Conveniently located with neat rooms and friendly staff. The restaurant serves excellent food and is well worth a visit even if you don't have the Advantage Plus card. Plenty of free parking which is right in front of the hotel is a bonus. Well done to the staff.

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Centrohotel, Front Office Manager at Mercure Centro Port Macquarie, responded to this review

Dear Liong C Thank you for your great review! It is a pleasure to hear that you enjoyed both our facilities and service during your recent stay with us. I will certainly pass this on to all our team! Kind regards Mercure Centro Hotel Port Macquarie More 

Canberra, Australia
Top Contributor
290 reviews 290 reviews
92 hotel reviews
298 helpful votes 298 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here on a Sunday night while travelling. We took the option of secure under cover parking for an extra $10, but there seemed to be plenty of parking out front. Check-in was painless. Our room was extremely comfortable, quiet and a good size. The bed was a little too soft for my liking but OH liked it just... More 

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Centrohotel, Front Office Manager at Mercure Centro Port Macquarie, responded to this review

Dear ActRegular_traveller Thank you for taking the time to provide feedback of your recent stay with us. We are so pleased that you found the room comfortable and a good size. I have to agree with you - The hotel was extremely quiet that particular evening and so was the whole town. I think the weather played a big part... More 

Contributor
20 reviews 20 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here for just one night this week. The Mecure is in a central location and has typically comfortable rooms in the Mercure style. Service was pretty good and when we came back from eating out they reopened the bar so that we could have a night cap. Parking cost $10 to park under the hotel. Unfortunately our 4wd... More 

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Centrohotel, Front Office Manager at Mercure Centro Port Macquarie, responded to this review

Hi Steven Thanks for taking the time to review our property and provide such great feedback. It is good to know that you enjoyed our comfortable rooms and found the location perfect for your needs. We hope that you choose us again when you next visit Port Macquarie. Kind regards Mercure Centro Hotel Port Macquarie More 

Surfers Paradise, Australia
Contributor
15 reviews 15 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I have now stayed here on a number of occasions. The rooms are clean and well layed out and very comfortable. I have always found the staff to be friendly and helpful. It is a great location with secure undercover parking. In addition the hotel has an excellent restaurant. Also great value.

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Centrohotel, Front Office Manager at Mercure Centro Port Macquarie, responded to this review

Dear Garry, We are so pleased to hear that you always enjoy your stays with us! Thank you so much for taking the time to provide us with such positive feedback. We will be sure to share these with our team. We appreciate your return custom and look forward to your next visit. Kind regards Mercure Centro Hotel Port Macquarie More 

Moss Vale, Australia
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room was modern, large and spacious with a really great ensuite. The only detracting features were location (no water view) and the quality of the toilet paper - why is it that hotels try to create a luxury image but let themselves down with the little things like cheap and nasty toilet paper?

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Centrohotel, Front Office Manager at Mercure Centro Port Macquarie, responded to this review

Dear Rod, Great to hear that you enjoyed the room and facilities during your recent stay with us. The hotel is conveniently located in the CBD - you can park the car and walk to the shops/restaurants beach etc. We do have hotel rooms that also look out onto the historical church grounds or towards the marina - you may... More 

Sydney, Australia
Contributor
20 reviews 20 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Rooms were small but we got a privileged room so we got bottle water & newspapers included in deal & a nice view of the ocean in the distance but we were facing central shopping centre car park best to ask for 5th floor rooms Staff were great & very friendly We would stayed there again Does not have free... More 

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Centrohotel, Front Office Manager at Mercure Centro Port Macquarie, responded to this review

Dear Malcolm49 Thank you for your postive feedback. We are pleased that you enjoyed your stay at our property. Good News! In regards to the wifi - we have recently installed this and is now available throughout the hotel. So you will be able to enjoy this on your next stay with us. Kind regards Mercure Centro Hotel Port Mcaquarie More 

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