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Macquarie Waters Hotel & Apartments

Certificate of Excellence
11 Clarence Street, Port Macquarie, New South Wales 2444, Australia
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Macquarie Waters Hotel & Apartments
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Macquarie Waters Hotel & Apartments
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428 reviews from our community

Traveler rating
    289
    124
    10
    2
    3
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
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    (428)
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    (106)
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Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I often stay at this hotel when I am in Port Macquarie on business. The location is great, in the heart of town with easy access to businesses, shops and restaurants. The staff are always pleasant and helpful and the rooms are always clean and comfortable. I visited the restaurant for breakfast was unimpressed. The eggs benedict was cold, the... More 

Was this review helpful? Yes
Senior Contributor
40 reviews 40 reviews
24 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

One night syst. Friendly check in and ample secure underground parking. Good location easy walking distance to CBD and other locations. Good recommendation on places to dine. Nice small restaurant on site for a snak and drink. Room clean and comfortable bed. Nothing wrong but nothing that wowed us either, it is what you need for a one night /... More 

Was this review helpful? Yes 1
MWManager, Manager at Macquarie Waters Hotel & Apartments, responded to this review

We’re really happy you chose to stay at Macquarie Waters for your overnight visit and found everything to your satisfaction. We hope that all our guests enjoy a comfortable stay with us. Thank you for the positive comments and safe travels. More 

Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We've stayed in the apartments twice and have been very impressed on both occasions. Spacious, modern and very comfortable. Great restaurant on the ground floor which serves amazing breakfasts, lunch and dinners. Great to know it's open right through the day, which is great for visitors on arrival. Clarence street is a great location to stroll through the main shopping... More 

Was this review helpful? Yes
MWManager, Manager at Macquarie Waters Hotel & Apartments, responded to this review

Welcome back – we love your post highlighting the features of Macquarie Waters and Port Macquarie. We definitely have one of the best locations in Port and are glad you got out to explore the region. Thank you for the 5 star review and we look forward to welcoming you back on your future travels! More 

Warrnambool, Australia
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here in a 2 bedroom apartment for 3 nights! Our apartment was super spacious and very clean! It was reasonably quiet - besides some noise from the apartment above us one night.. Car parking was secure and with easy access.. The staff were very accommodating when we decided to stay a 3rd night and managed to swap things... More 

Was this review helpful? Yes
MWManager, Manager at Macquarie Waters Hotel & Apartments, responded to this review

We’re thrilled you thoroughly enjoyed your stay with us and were able to extend for an extra night. Port Macquarie is the perfect spot to spend a leisurely few days. Thank you for the wonderful comments about Macquarie Waters. We hope to see you again soon! More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Excellent location in the heart of Port Macquarie within walking distance to shops, cafes and beaches. Clean tidy, good size room would definitely stay there again and no cost for parking.... I love it!! View from the roof.

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MWManager, Manager at Macquarie Waters Hotel & Apartments, responded to this review

What a fantastic review – we’re thrilled you enjoyed your stay. Thanks for sharing your great feedback and photo and we look forward to your next visit to Macquarie Waters! More 

glasgow
Top Contributor
249 reviews 249 reviews
49 hotel reviews
161 helpful votes 161 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Would have reviewed this one star higher but our stay would have been more enjoyable had it not been for the early check out at 10 am. The apartments themselves are centrally situated and well appointed. We arrived late after the reception closed but our room key was held at the bar. In the morning we got up, had a... More 

Was this review helpful? Yes 2
MWManager, Manager at Macquarie Waters Hotel & Apartments, responded to this review

Thank you for your feedback. We are very disappointed that you did not speak to our friendly reception staff and request a late check-out. We always aim to accommodate such requests. However we are pleased you enjoyed your overnight stay with us. Enjoy the rest of your journey. More 

Los Altos, California
Top Contributor
108 reviews 108 reviews
38 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Only the 2nd time I have ever given an "Average" on a TripAvisor review and I`ve stayed at hotels worldwide. We stayed at this hotel overnight on our way up the coast to Brisbane - because of its reviews.. Compared to The Barn Accommodation in Mt Gambier where we stayed before coming to this hotel this hotel is nowhere near... More 

Was this review helpful? Yes 1
MWManager, Manager at Macquarie Waters Hotel & Apartments, responded to this review

We’re sorry to hear that we did not meet your expectations. We are genuinely surprised at your feedback. The welcome letter you were given outlines information about the pool, spa, hot tub, wifi and restaurant and there is a compendium with detailed instructions in your room regarding the air conditioner and other appliances. We also provide a contact number for... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Recently stayed for 2 nights in a 1 bedroom apartment which was clean and immaculately presented. Located on the 3rd floor, with a large balcony which looked down the side street towards the water. The receptionist was friendly and efficient. The only issue we had involved getting Foxtel to work on the TV even though there were some instructions which... More 

Was this review helpful? Yes
MWManager, Manager at Macquarie Waters Hotel & Apartments, responded to this review

Welcome back! We definitely have one of the best locations in town with everything in walking distance. Our housekeeping team work hard to keep the apartments in top condition and I’ve passed on your wonderful feedback. Our sincere apologies regarding the TV issue - we are currently investigating options for some new compendiums – hard copy and an online version... More 

Stroud, Australia
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

I am regular visitor to Macquarie Waters and I always enjoy my stay. Well appointed apartments in a great central position. Staff are always very friendly and helpful. Only one thing to point out is disabled access carparks should be kept for people with disability sticker, not used as staff car parking spots.

Was this review helpful? Yes
MWManager, Manager at Macquarie Waters Hotel & Apartments, responded to this review

Thank you for being a regular guest of Macquarie Waters and for providing such great feedback regarding our apartments, staff and location. Our sincere apologies for your experience with the disabled carparks – we will ensure this does not happen in the future. We look forward to being of service to you on your next visit. More 

uk
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed April 22, 2015

We only stayed here 1 night. Its a modern building, we had a room with kettle & fridge and a lovely balcony. Clean and comfortable very modern bathroom. We did not use the attached restaurant. Close by is the koala hospital, a very worthy visit. This hotel was very good value for us.

Was this review helpful? Yes 2
MWManager, Manager at Macquarie Waters Hotel & Apartments, responded to this review

Wow for the 5 star review – thank you! We’re pleased you found everything to your satisfaction and got the chance to visit Australia’s only koala hospital here in Port Macquarie. We do hope you return to Macquarie Waters in the future. More 

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