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Macquarie Waters Hotel & Apartments

Certificate of Excellence
11 Clarence Street, Port Macquarie, New South Wales 2444, Australia
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Macquarie Waters Hotel & Apartments
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Macquarie Waters Hotel & Apartments
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420 reviews from our community

Traveler rating
    285
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
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Stroud, Australia
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

I am regular visitor to Macquarie Waters and I always enjoy my stay. Well appointed apartments in a great central position. Staff are always very friendly and helpful. Only one thing to point out is disabled access carparks should be kept for people with disability sticker, not used as staff car parking spots.

Was this review helpful? Yes
MWManager, Manager at Macquarie Waters Hotel & Apartments, responded to this review

Thank you for being a regular guest of Macquarie Waters and for providing such great feedback regarding our apartments, staff and location. Our sincere apologies for your experience with the disabled carparks – we will ensure this does not happen in the future. We look forward to being of service to you on your next visit. More 

uk
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We only stayed here 1 night. Its a modern building, we had a room with kettle & fridge and a lovely balcony. Clean and comfortable very modern bathroom. We did not use the attached restaurant. Close by is the koala hospital, a very worthy visit. This hotel was very good value for us.

Was this review helpful? Yes 2
MWManager, Manager at Macquarie Waters Hotel & Apartments, responded to this review

Wow for the 5 star review – thank you! We’re pleased you found everything to your satisfaction and got the chance to visit Australia’s only koala hospital here in Port Macquarie. We do hope you return to Macquarie Waters in the future. More 

NSW
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked the night before as we have stayed here before and found it quite pleasant. I requested a high floor as it was a belated birthday present for my hubby. On arrival the lovely receptionist up graded is to a spa room. She was very happy and helpful. The rooms are clean and spacious and compared to hotel rooms... More 

Was this review helpful? Yes 1
MWManager, Manager at Macquarie Waters Hotel & Apartments, responded to this review

It is wonderful to have you back at Macquarie Waters, albeit just for a quick visit! We’re delighted that you enjoyed the spa upgrade – what a nice way to celebrate a belated birthday. Thank you for your excellent comments regarding our friendly staff, facilities and convenient location. We appreciate the recommendation and look forward to your next stay! More 

New York City, New York
Contributor
13 reviews 13 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here a few times over the years and will continue to go back. My Wife was particularly impressed with Kathy who was more than helpful with our booking and making our time a most enjoyable one. We had a double room which was huge, a Kitchen that met all our needs, although the TV coverage was a bit weird... More 

Was this review helpful? Yes
MWManager, Manager at Macquarie Waters Hotel & Apartments, responded to this review

What a terrific review! We love being your ‘go to place’ in Port and are thrilled you had another enjoyable holiday with the family. Thank you for your repeat business and positive feedback about our facilities and service. More 

Sydney
Contributor
19 reviews 19 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Our family of 4 just spent a week over Easter. Great location and modern facility was a hit with my family. Rooms was spacious with all the modern appliances. Closely located to great coffee shops and cafes. The wifi went down very well with my two teenagers. My only minor issue was the beds/pillows were a bit uncomfortable but this... More 

Was this review helpful? Yes
MWManager, Manager at Macquarie Waters Hotel & Apartments, responded to this review

Thank you for such a great review. We are thrilled your whole family had a great Easter holiday and would love to have you visit again. More 

UK
Top Contributor
79 reviews 79 reviews
26 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This is a great place to stop for one or maybe a few nights. Good sized rooms and free parking with a great restaurant attached. What more do you need? The attached Corner Restaurant serves breakfast, lunch and dinner and you can either eat inside or outside. Service is fast and friendly and food is good. Free Wifi helped with... More 

Was this review helpful? Yes 1
MWManager, Manager at Macquarie Waters Hotel & Apartments, responded to this review

Thank you for such a wonderful review. We are so pleased you found our award winning apartment complex and restaurant ideal. We look forward to welcoming you in the near future. Safe travels. More 

Sylvania, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just stayed three nights in a one bedroom apartment on third floor facing Munster Street. Spacious apartment, large modern bathroom and kitchen, all good quality fittings and appliances, good size tv, large balcony. Security parking, very convenient, close to shops. Highly recommend.

Was this review helpful? Yes
MWManager, Manager at Macquarie Waters Hotel & Apartments, responded to this review

Thank you Yvonne for such a lovely review. You summed up our apartments and location perfectly. We do hope to warmly welcome you again in the future. More 

Sydney, Australia
Contributor
18 reviews 18 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Port Macquarie is an Macquarie Waters is quite good value. The one bedroom apartment fits the bill on the big things - WiFi, great bed, spacious and clean, close to restaurants with a good cafe/restaruant.in the same building. It's the little things that add the icing - a well stocked kitchen, good hair dryer

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MWManager, Manager at Macquarie Waters Hotel & Apartments, responded to this review

It was lovely to read such a nice review. We are thrilled you enjoyed the well equipped 1 bedroom apartment. We really do care about the little things, thanks for noticing and we hope to warmly welcome you again. More 

Birmingham, United Kingdom
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 23, 2015

Check in was very easy, lady on reception was very polite. We had a two bedroom apartment for 2 nights. It was spacious, clean and tidy, with all amenities you could need. Pool area was great and clean, could probably benefit from some better seating options. Used, wet cushions on the chairs and bed aren't appealing. Went for breakfast at... More 

Was this review helpful? Yes
MWManager, Manager at Macquarie Waters Hotel & Apartments, responded to this review

Thank you so much for your lovely review. Thank you also for the feedback re pool seating we have recently changed our pool furniture cushions and are looking to buy new chairs as well. We are thrilled you enjoyed our on site café, The Corner. We always have brilliant hot deals on our website, so if you choose to visit... More 

Contributor
13 reviews 13 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 23, 2015

Stayed here for a few nights as a long weekend break. Nice location near the water. Nice view from one bed apartment. Not sure why described as boutique. We had two towels for use for three nights. Decided to grab some more but reception closed at 4 on a sunday. Some form of room cleaning or refreshing supplies for a... More 

Was this review helpful? Yes
MWManager, Manager at Macquarie Waters Hotel & Apartments, responded to this review

Thank you for your detailed review. The apartment you stayed in is loved by many regular guests, they love that the apartment is open so they have all the luxury of space with the extra luxury of being able to watch TV in bed. Most of our one bedroom apartments have a full separation between lounge and bedroom. We are... More 

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