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The Observatory

Travelers' Choice award winner
GreenLeadersGold level
Hotel website
40 William St, Port Macquarie, New South Wales 2444, Australia
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798 Reviews from our TripAdvisor Community

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Traveler rating
    517
    220
    53
    6
    2
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151
441
18
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (305)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (798)
  • Mar-May only
    (220)
  • Jun-Aug only
    (210)
  • Sep-Nov only
    (196)
  • Dec-Feb only
    (172)
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Thirroul
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We come to Port Macquarie at least two times a year and stay at the Observatory. We are very happy with the accommodation (two bedroom apartment). It is in a good location just right next to Town beach. Always find it comfortable clean and very well equipped.

Was this review helpful? Yes
Tracey B, General Manager at The Observatory, responded to this review

Thank you for your review and for choosing to stay with us at The Observatory on each of your visits. I truly hope we can continue to meet all of your accommodation needs. Thank you also for your comments on our ‘green’ initiatives. There are a lot of other initiatives we indeed do and the one thing you can be... More 

Castle Hill, Australia
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Great location overlooking the beach and park, short stroll the nearby bowling club which has a great all you can eat buffet, and the Hotel gave us discount vouchers! The staff were courteous and very helpful, we had some difficulty with WiFi to our room and a staff member came up to the room and sorted it out for us.... More 

Was this review helpful? Yes
Tracey B, General Manager at The Observatory, responded to this review

Thank you for your review George. I’m glad you enjoyed your stay with us. Thank you also for mentioning Karen. I will pass your comments on to her. More 

L.A.
1 review
5 of 5 stars Reviewed 1 week ago

For our first family holiday with a 4 month old this was a brilliant place to stay. All staff could not be more helpful. The apartment was perfect for us and the location was terrific. Scampi’s restaurant was yummy and convenient. Thank you!

Was this review helpful? Yes
Tracey B, General Manager at The Observatory, responded to this review

That was a lovely review thank you. I know from experience travelling with young babies can have its challenges so I’m pleased you all had a great stay. We look forward to you all staying with us again. More 

Wauchope, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago

Thank you for the relaxing, enjoyable experience! We brought our 5 month old baby for two nights to celebrate our wedding anniversary & she loved it as much as we did. The view, the apartment, the facilities were just wonderful. We will be back.

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Tracey B, General Manager at The Observatory, responded to this review

Happy anniversary past Tess and thank you for choosing to stay with us at The Observatory for this special celebration. Hopefully we will see you back with us again. More 

Sydney, Australia
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We thoroughly enjoyed our stay from the moment we arrived. The view from the room was absolutely stunning and this made our stay most enjoyable. Even though it was the middle of winter the weather was great and the coastal walk was amazing. We can’t wait to be back again!

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Tracey B, General Manager at The Observatory, responded to this review

Thank you for you review. I’m glad you enjoyed your stay with us. The views over town beach and our northern coastline are quite amazing and our coastal walk is particularly popular. Hope to see you back with us soon. More 

Canberra ACT
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
5 of 5 stars Reviewed 1 week ago

We overnighted at The Observatory on our way south. What a pleasant surprise! The hotel is is the perfect location close to the headland and coastal walk with stunning views around the headlands and along two beaches. It is also most convenient to quality restaurants and the main shopping precinct. We could park the car and walk to everything. The... More 

Was this review helpful? Yes 1
Tracey B, General Manager at The Observatory, responded to this review

I glad you enjoyed your stay with us in Port Robyn and that you are planning to return for a longer stay. Our coastal walk is very popular and gives people the choice of either a short a short stroll of a more ambitious few hour walk. Either way, there are plenty of spectacular views along the way. More 

central coast, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We thoroughly enjoyed our stay. The facilities were excellent, we stayed in a one bedroom apartment, and its location is great. The staff at reception were very friendly and helpful. It was just what we needed for a few days R&R. even had free security parking.

Was this review helpful? Yes
Tracey B, General Manager at The Observatory, responded to this review

Thank you for your review Mary. I pleased you enjoyed your stay with us. Hopefully you can have many more R&R's with us in the future. More 

Parrearra, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

just stayed 3 nights in one of the fully serviced hotel rooms,easy checkin and all desk staff very helpful and professional .good parking underneath. room very clean and i think the bathroom recently refurbished very roomy shower. we were on 4th floor and probably the best part for us was the quiet, no noise at all . the milkbar on... More 

Was this review helpful? Yes
Tracey B, General Manager at The Observatory, responded to this review

Thank you for your review David. I’m glad you enjoyed your 3 day stay and also that you enjoyed the Milkbar. We look forward to you staying with us again. More 

Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

For a hotel that has won the most prestigious international sustainability awards, there was virtually no overt green anything. It was subtle in every aspect. Well done. The suite was great. There were plenty of places for us to escape from each other - in fact seven separate areas. The linen was good. The bed was extremely comfortable - king... More 

Was this review helpful? Yes 1
Tracey B, General Manager at The Observatory, responded to this review

Thank you for your review. It is perhaps one of the most personally satisfying we have received. We are very proud of our 'green' contribution and we have been particularly mindful not to compromise our guest experience in doing so. Your comment that it wasn't particularly overt and quite subtle is exactly what we are hoping to achieve. Again, thank... More 

Level Contributor
31 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Easy check in,information accurate and easy to follow. Loved the room,the view was beautiful comfy bed and pillows. Close to everything. Some great beach walks very close, restaurant and cafes under the building

Was this review helpful? Yes
Tracey B, General Manager at The Observatory, responded to this review

Thank you Susan for your review. Your comments are appreciated. Although not good swimming weather Winter is a very nice time to visit Port. There are some lovely walks and many great restaurants to experience. See you again soon. More 

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