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The Observatory

Travelers' Choice award winner
Hotel website
40 William St, Port Macquarie, New South Wales 2444, Australia
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The Observatory
The Observatory
The Observatory
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736 reviews from our community

Traveler rating
    468
    211
    51
    5
    1
See reviews for
137
404
16
51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (278)
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  • All months
    (736)
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Gosford, Australia
Contributor
12 reviews 12 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Very enjoyable weekend in a most comfortable room. Views over the ocean are great and it is walking distance to the township. The walks along the waterfront are great and the Port Mac bowling club around the corner is most welcoming..

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Newcastle, New South Wales, Australia
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

We love the view from the ocean view apartments , have also stayed in the hotel rooms. we also enjoy the sauna, spa and heated indoor pool. close to port city bowling club 5 mins walk .This visit we very much appreciated our complimentary pack of local produce and wines. Port Macquarie is a great place with lots of friendly... More 

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Tracey B, General Manager at The Observatory, responded to this review

That is a wonderful review thank you. It is very satisfying for all of us to read your comments and thank you for choosing to stay with us in Port. Our Penthouses do offer that little bit of indulgence which can be special. More 

Wellington, New Zealand
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

It is a few blocks from town but still walking distance. The views are broken only slightly by tall trees but the views from the deck are relaxing and interesting. The unit is spacious and well equipped. The shower was average but everything else was of a good standard. wifi worked well. We couldn't get in to the restaurant but... More 

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Tracey B, General Manager at The Observatory, responded to this review

Thank you Mark for taking the time to write us a review and thank you also for giving me feedback on the shower. I will ask our housekeeping to check all of our shower heads as it sounds as if they may be in need of some attention. More 

Coffs Harbour, Australia
1 review
5 of 5 stars Reviewed yesterday NEW

Thoroughly enjoyed our 3 day getaway at the Observatory. Great room, great view and excellent staff. Loved walking on the many paths to the beach or town. Easy access to restaurants. Would love to stay again. Thank you!

Was this review helpful? Yes 2
Tracey B, General Manager at The Observatory, responded to this review

Thank you for your nice review. I’m glad you enjoyed your stay with us. Port has many great restaurants and places to explore. We hope to see you again in the near future. see you More 

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

This property has the most amazing view over to the ocean with a very large sunny balcony(we stayed in a 1 bedroom.) and a 1 km walk into town centre by road,but that's where it stops for us. Unfortunately we are seniors and don't appreciate doors slamming all the time, people being nosy very early in the morning, traffic noise... More 

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Tracey B, General Manager at The Observatory, responded to this review

Thank you Julie for taking the time to give us your feedback on your stay. We are very fortunate that people do get the opportunity to give us their constructive feedback. We will make an effort to address your concerns with noise where we are able. I will also investigate the pool temperature to make sure it is set at... More 

umina beach
Contributor
18 reviews 18 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We booked the room through luxury escapes. The room was clean and comfortable. The balcony was sensational to enjoy the beach and coastal views with a glass or two. Location just across the road from the town beach and various eateries nearby was great. Bonus to us was the toaster, knives and forks, which just adds a bit. Would not... More 

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Tracey B, General Manager at The Observatory, responded to this review

Thank you Keith for your review of The Observatory. It is very much appreciated. We are indeed fortunate to have our location overlooking Town Beach. I hope to see you back in Port in the near future. More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Amazing location which is next to the beach..Its a completly furnished apartment where me and my husband stayed for a day..The room has all the facilities..you can get your stuff and cook too...though not sure of the food coz we had it outside but the rooms were very good.

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Tracey B, General Manager at The Observatory, responded to this review

Thank you for your review and I'm pleased you enjoyed your staf with us. I hope to see you again with us soon. More 

Armidale, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Wonderful family friendly holiday. Great location. The pool and spa is fantastic. The apartment was imaculate. The complimentary flavours of Port Macquarie package was great. Thank you for a memorable time with my family. We will be back!

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Tracey B, General Manager at The Observatory, responded to this review

Thank you Kylie for your kind words. It is great that you and the family enjoyed your stay with us and Port Macquarie. You also live in a greta part of the world. More 

1 review
5 of 5 stars Reviewed 1 week ago

We booked a quick getaway for our family and couldn't have asked for a better place. From the moment we arrived, we were made to feel welcome and relaxing was so easy to do. Our apartment had a lovely big verandah overlooking the beach, as well as verandahs off both bedrooms at the back. I loved the fact that the... More 

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Tracey B, General Manager at The Observatory, responded to this review

Thank you so much for you great review. I will make sure all of our staff are aware of your kind words and I'll also pass on your comments to the Milkbar. Hopefully we will see you and the family back to enjoy the best of Port in the not too distant future. More 

2 reviews
5 of 5 stars Reviewed 1 week ago

A wonderful place for a quick family gathering. Excellent facilities and helpful staff. Located across the road from the town beach and has great eateries nearby. Be sure to try the breakfast at the milk bar out the front of the hotel - but be early as it gets crowded - very popular place to hang out.

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Tracey B, General Manager at The Observatory, responded to this review

Thank you Roz for taking the time to write us a review. Your kind words are very much appreciated. More 

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