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The Observatory

Travelers' Choice award winner
Hotel website
40 William St, Port Macquarie, New South Wales 2444, Australia
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The Observatory
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The Observatory
The Observatory
The Observatory
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705 reviews from our community

Traveler rating
    443
    208
    48
    5
    1
See reviews for
128
387
16
51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (262)
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Gosford, Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW

We have just had a 3 night stay at The Observatory. Haven't been to Port Macquarie for years and after our stay we want to go back. The room and view were fabulous - deluxe toiletries, the toaster in the room was an unexpected and appreciated surprise. We're in our sixties and both have bad backs - our hearts sank... More 

Was this review helpful? Yes
Sydney, Australia
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 4 days ago NEW

From the moment we made the booking over the phone we had good vibes about the Observatory. Upon arrival we realised we were right. All staff were extremely friendly, warm and courteous. Our room was magnificent, large and the view was amazing. The pool and spa was spotless and very relaxing. A great holiday resort. We will definitely be back.

Was this review helpful? Yes
Bribie Island, Australia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

From the moment we called in to check availability we were treated with courtesy and the staff were very friendly, helpful and informative. Our room was exceptional. We look forward to coming back to The Observatory.

Was this review helpful? Yes
Tracey B, General Manager at The Observatory, responded to this review

Thank you so much for the 5 Star Review and your lovely comments about our staff. It sounds like you had a great stay. Thanks again for taking the time to leave a review. We look forward to welcoming you next time. More 

Top Contributor
89 reviews 89 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A stunning view over the ocean and a really well equipped apartment. The balcony is lovely and breakfast over looking the sea was a treat. The hotel is perfectly positioned with the beach so close. There is convenient parking and an indoor pool is needed.

Was this review helpful? Yes
Tracey B, General Manager at The Observatory, responded to this review

Thank you for your nice comments , we are really pleased to hear you enjoyed your apartment, the location and the facilities. Thanks again for taking the time to leave a review. We look forward to welcoming you next time. More 

Sydney, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed overnight in a one bedroom room on the 5th floor. Secure parking was provided and the room was facing the ocean which was nice. The room looked a bit dated but met our needs. The balcony and dining area was quite nice and the sea breeze was refreshing. The water pressure in the shower was a bit disappointing.

Was this review helpful? Yes
Tracey B, General Manager at The Observatory, responded to this review

Thank you for your feedback, we are really pleased to hear you enjoyed the view and the facilities. Thanks for your suggestions also. We are continually updating and your feedback is valued. We hope to see you again. More 

Brisbane Queensland
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Very clean and comfortable rooms. Great views - located over road from patrolled surf beach. Easy walk into town. Restaurants downstairs and easy walk to clubs. Walking tracks and bike tracks close by.

Was this review helpful? Yes
Tracey B, General Manager at The Observatory, responded to this review

Thank you so much for scoring us top marks! It sounds like you had a lovely stay and got to enjoy Port Macquarie's stunning coastal walk. We are really pleased to hear you enjoyed your apartment, the location and the facilities. Thanks again for taking the time to leave a review. We look forward to welcoming you next time. More 

sydney
Top Contributor
87 reviews 87 reviews
30 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Waking up in the morning to the "best view in Port Macquarie" is hard to beat. The spaciousness of our until is pretty good also. The Observatory is across the park from Town Beach and overlooks the entrance of the Hastings River. The units are large, the balconies great, the comfort of the furnishing and the bed are all top... More 

Was this review helpful? Yes
Tracey B, General Manager at The Observatory, responded to this review

WOW - what a great review... thank you! It sounds like you had a wonderful time and really got to relax. We are really pleased to hear you enjoyed your apartment, the location and the facilities. Thanks again for taking the time to leave a review. We look forward to welcoming you next time. More 

Port Macquarie, New South Wales, Australia
Top Contributor
53 reviews 53 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We are locals, but renovating our bathroom meant a three night stay at the observatory. Great choice for us. We had a one bedroom apartment on the sixth floor. Very reasonable at $170ish a night. Only down side was we were looking south over Oxley Oval and the bowling club out to Oxley Beach. If views are important north facing... More 

Was this review helpful? Yes 2
Tracey B, General Manager at The Observatory, responded to this review

Thank you for your lovely review. What a nice way to unwind when your renovations are taking place. You stayed in a one bedroom tower apartment, next time you may like to consider booking an ocean view apartment for the extra wow factor. Thanks again for taking the time to leave a review. We look forward to welcoming you next... More 

Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Room was fairly basic. An older style hotel. Mozzies were bad outside, so I recommend keeping the outer door shut. The room was serviced daily, and the location was right on the beach. Within walking distance to shops. Package deal was very reasonable cost wise.

Was this review helpful? Yes
Tracey B, General Manager at The Observatory, responded to this review

Thank you for taking the time to leave a review. Sorry to hear you had trouble with mozzies during your stay. We did have a week there where they were a problem after the rain - that is not a common problem though and unfortunately happened during your stay. We hope to see you again. More 

Sydney
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We stayed in a three bed apartment which had everything we needed. They were well appointed and spacious. The view was nice but I'm sure it would have improved higher up. The downside was that we were on the first floor, directly above the cafe. We heard every vehicle, every scrap of chairs during early morning set up of the... More 

Was this review helpful? Yes
Tracey B, General Manager at The Observatory, responded to this review

Thank you for your feedback. We are really pleased to hear you enjoyed your apartment, however, I am sorry to hear that you experienced noise from the café on the ground floor. Perhaps do request a higher floor if you get the chance to return. The higher floors do fill up first so try to book in advance. Thanks again... More 

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