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The Observatory

Travelers' Choice award winner
GreenLeadersGold level
Hotel website
40 William St, Port Macquarie, New South Wales 2444, Australia
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1 room 1 guest
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828 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (324)
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Sydney, Australia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed today NEW

Great location, great views with a staff who dedicate themselves to ensure you stay is a memorable one. The room was very clean with Louvre windows looking over Rotary Park & the river/ocean. Our only concern was the elevator which at times did not recognise the room key provided

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Port Macquarie
Level Contributor
93 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed today NEW

Wonderful location! Going to sleep and waking to the sound of the surf, with the town within walking distance. A relaxing and easy stay. I hope to visit again & again. I had booked a special deal and with less than 24 hours noticed contacted reservations to see if I could move it forward due to a personal situation. They... More 

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Newcastle, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We were very happy with the hotel and plan on staying there again soon. We had a very comfortable stay in a clean room. The hotel is well situated with a great view. The spa was heaven on sore muscles after a long day of walking.

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Campbelltown, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at the Observatory Hotel in port Macquarie recently & I cant fault the hotel or the location. It was a great place to stay & we extended our stay there. the room overlooked the beach, it was very comfortable & clean. The staff were very helpful also. Its worth looking out for the special off peak deals.

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Tracey B, General Manager at The Observatory, responded to this review

Thank you for your review Pauline. I’m so glad you enjoyed your stay with us. Thank you also for commenting on some of our ‘green’ initiatives. We all feel very proud of the lead we are taking in the industry with sustainability. Hopefully we will see you back in Port in the not too distant future. More 

Launceston, Australia
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed for one night whilst driving from Brisbane to Sydney. Great location overlooking the beach and our room had a great balcony so we could enjoy it. Clean room and the laundry facilities were welcomed. Milkbar downstairs provided a good breakfast option. Only minor issue was a slightly odd smell in our room (?damp carpet sort of smell). Overall for... More 

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Tracey B, General Manager at The Observatory, responded to this review

Thank you for taking the time to write a review for us. I am glad you enjoyed your stay. My apologies that there was a slight odour in the room. Hopefully we can ensure that does not occur again. I look forward to you visiting us again. More 

Sydney, Australia
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

This hotel offers clean and modern accommodation with an amazing view! Located in an outstanding location with a social and environmental conscience to boot. What more could one want within 1 minute walking distance to the beach!

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Tracey B, General Manager at The Observatory, responded to this review

Thank you for your review Nigel. Your comments mean a lot to us. Hopefully we will welcome you back with us for another stay in the not too distant future. More 

Reading, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the Observatory on our way from Sydney to Brisbane and deeply regretted that we couldn't stay longer. Fantastic location, private secure underground parking, huge room which was absolutely spotless. There is a nice indoor swimming pool ( towels provided) and a nice good, reasonably priced restaurant adjacent. We also welcomed the laundry facilities which were part of... More 

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Tracey B, General Manager at The Observatory, responded to this review

Thank you for your wonderful review Jeannie. I will pass on your comments to our staff and to our restaurants. All comments on improving our services and our environmental objectives are greatly appreciated. More 

Sydney, Australia
1 review
5 of 5 stars Reviewed 6 days ago NEW

Our stay at The Observatory exceeded all expectations. We had a spacious room with a beautiful view over the beach and coastline. The bed was very comfortable and we made full use of the heated pool, spa and sauna. Highly recommended for recharging the batteries!

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Tracey B, General Manager at The Observatory, responded to this review

That was a lovely review thank you Judy. I am glad you enjoyed your stay with us that we exceeded your expectations. We look forward to welcoming you back on your next visit. More 

North Rothbury (Near Cessnock Nsw)
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location opposite town beach. This was our second stay at The Observatory. The one bedroom apartment we booked this time was spacious, well equipped, comfortable and had a lovely view over the ocean. The staff were friendly and efficient. There's a restaurant and cafe on site with other restaurants nearby. Port Macquarie is a great location for a short... More 

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Tracey B, General Manager at The Observatory, responded to this review

Thank you for your review Roger and choosing to stay with us at The Observatory. I’m glad you enjoyed your visit to Port Macquarie. We do have a strong commitment to environmental sustainability and are also keen to make sure it adds value to our guest experience. More 

Sydney, Australia
Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

This is my third visit here. Well run hotel and spotless. Efficient check in. Great views over town beah. Rooms are a large size and has all the things you would want . Not close to any shops but downstairs at the cafe is a great spot for breakfast.

Was this review helpful? Yes
Tracey B, General Manager at The Observatory, responded to this review

Thank you for choosing to stay with us at The Observatory on each of your visits to Port. I appreciate also mentioning our environmental commitment. I look forward to welcoming you back on your next visit. More 

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