We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 42 Port Macquarie hotels

Sails Resort Port Macquarie - by Rydges

3.5 of 5 Resort   |   20 Park Street, Port Macquarie, New South Wales 2444, Australia
Hotel amenities
Save Saved
You added Sails Resort Port Macquarie - by Rydges to your Saves list
Sails Resort Port Macquarie - by Rydges
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Hotels.com Expedia.com Orbitz.com
and 5 more sites!
64%
Ranked #26 of 42 hotels in Port Macquarie
A recent review
3 of 5 stars reviewed 6 days ago
Lynne M Coffs Harbour, New South Wales, Australia
Write a Review

145 people have reviewed this hotel

Traveler rating
    28
    62
    36
    9
    10
See reviews for
33
61
10
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • German first
  • Any
English first
Glasgow, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Arrived and discovered that the hotel rooms were being refurbished. Building material laying in the corridors. As for the pool and the hot tub not very clean. The staff have terrible manors, and the bar staff and restaurant staff don't have a clue what they are doing. The staff don't even have the common curtesy to say good morning. The... More

Was this review helpful? Yes
Michael S, Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thank you for passing on some feedback regarding your stay at Sails Resort Port Macquarie by Rydges. I am sorry you felt that the hotel was not up to your expectations. The hotel is currently underway with the mock up rooms for a full refurbishment. I hope these building items weren't too much of interference. I have passed on your... More

Coffs Harbour, New South Wales, Australia
Contributor
15 reviews 15 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed at Sails resort from Thursday 17th April till Saturday 19th of April. I booked this accommodation because they were offering a special deal for Easter. Also if I joined the priority guests we would get more discounts. While deciding whether to book or not online a pop up box appeared and offered me a room... More

Was this review helpful? Yes
Michael S, Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

I agree, that is beside the point, and you shouldn't be treated differently to any other guest...! In fact, you should have been treated better as a Priority Guest Member. I am embarrassed. I am embarrassed that this is the kind of service you received and extremely disappointed in the way the hotel staff handled this situation. If you know... More

Perth, Australia
1 review
3 of 5 stars Reviewed 6 days ago NEW via mobile

Was put in a room on bottom floor next to 2 rooms being renovated, after check in at 16.30 a tradesman opened adjoining door and walked into our room. He apologised as he didn't know the room was occupied, the next morning (Good Friday) at 9am another tradesman barged through the door waking my wife and I and giving us... More

Was this review helpful? Yes
Michael S, Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

I am terribly sorry that these tradesmen entered your room whilst you were in there, it is extremely unacceptable. I have spoken with the painters responsible who would also like to pass on their apologies. Thanks to your feedback I have implemented a new procedure to ensure this does not happen to future guests. Thank you again for your feedback... More

Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 2 weeks ago

We just stayed at Sails over this past weekend with our three children aged 12, 9 and 7 and had a fabulous relaxing weekend. We arrived Friday night and had a booking for Spinnakers restaurant. The service was wonderful with our children well catered for and our seafood meals were excellent. Our room a water studio was spacious enough for... More

Was this review helpful? Yes
Michael S, Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thank you for your kind words and wonderful feedback. I hear a lot of comments about guests that have stayed a long time ago and starting to come back and discover Sails Resort again. It is a pleasure to know that the hotel has so much meaning and history to previous travellers. Rydges is very excited to have added this... More

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed just one night to break up the gold coast to Sydney drive. Rooms are quite dated, but I understand Rydges will be refurbishing. I hope they redo the bathrooms too, they are not too functional, with shower over bath and toilet in one room, and vanity and basin outside of that. Our bathroom did not have a working exhaust... More

Was this review helpful? Yes
Michael S, Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thank you for taking the time to pass on some feedback regarding your stay at Sails Resort Port Macquarie by Rydges. I was pleased to read that your overall enjoyed your stay at the hotel. I have passed on your feedback about the Rydges Rise breakfast to the Executive Chef who thanks you for your comments. I was also pleased... More

Maitland, Australia
1 review
4 of 5 stars Reviewed 4 weeks ago

We are a mature retired couple, we apprciate quality at an affordable price. This is exactly what we got ar Rydges (Sails resort) at Port Macquarie. The staff were excellent & I was very warmly greeted by Cheryl on arrival.

Was this review helpful? Yes
Michael S, Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thank you for your wonderful feedback. I am glad you had an enjoyable stay and will pass on my personal thanks to Cheryl at Reception. We look forward to welcoming you back to the hotel soon. Regards Michael Sharp More

Sydney, Australia
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

This resort runs events on the weekend where the music and bass continue until 11.3o pm. If you wish to sleep before 11.30 pm, this is not the place for you. Try somewhere else. During an event (eg wedding, party, celebration) restaurant will be closed and noise and loud speaker of MC continuous until 11.30 pm. What more can One... More

Was this review helpful? Yes
Michael S, Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thank you for your feedback Kath, I am sorry that you did not enjoy your stay and were inconvenienced by the noise from the wedding in the restaurant. The restaurant does occasionally get booked for functions and we do our best to ensure the music is stopped early and guests not attending the function are allocated away from the noise.... More

Wollongong, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 6, 2014

Stayed between 28th Feb and 3rd March and stayed in a water view king room and LOVED IT SO MUCH we're planing on going again in either september or october. The resort has everything, pool, indoor spa and outdoor spa. Only thing I can say I was bit saddened by was no sink or room to cook our breakfast only... More

Was this review helpful? Yes
Michael S, Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

It really makes my day reading such positive feedback :). I am so glad that you had such an enjoyable stay and am looking forward to welcoming you back to the hotel. I would recommend booking a Water Deluxe Studio on your next time up, these rooms have the same views as the one you stayed but also have a... More

London, United Kingdom
Top Contributor
94 reviews 94 reviews
56 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed February 25, 2014

I don't follow football and dislike being in the midst of noisy young football 'guests' So my one night here was spoiled by noisy neighbours for a good part of the night. My room was average and overlooked the entrance and parking (I guess for a one night stopover it is reasonable to expect the hotel to select a room... More

Was this review helpful? Yes
Michael S, Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thank you for taking the time to express some feedback regarding your recent stay at Sails Resort Port Macquarie by Rydges. As you mentioned, it is hard for the hotel to control all the players and families. The touch football weekend is an extremely busy weekend for Port Macquarie as over 11,000 players and their families travel to Port Macquarie... More

Tamworth, Australia
1 review
2 of 5 stars Reviewed February 23, 2014

stayed in a water studio for the weekend-was supposed to be a relaxing rest-what a joke .On the Friday night a group of young men drank and swore til 2.30 am -no staff did anything .On Saturday a wedding reception`s music rocked our room til 11pm .Later at about 3am we had to ring reception TWICE to get them to... More

Was this review helpful? Yes

Been to Sails Resort Port Macquarie - by Rydges? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sails Resort Port Macquarie - by Rydges

Also Known As:
Quality Resort Sails Hotel
Quality Resort Sails Hotel Port Macquarie
Quality Hotel Port Macquarie
Quality Inn Port Macquarie
Address: 20 Park Street, Port Macquarie, New South Wales 2444, Australia
Location: Australia > New South Wales > Port Macquarie
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Port Macquarie
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sails Resort Port Macquarie - by Rydges 3.5*
Official Description (provided by the hotel):
Sails Resort Port Macquarie by Rydges on Pelican Bay - Port Macquarie's only absolute waterfront resort. Whether you're travelling for work or play we will endeavour to make your stay relaxed and comfortable.Enjoy the relaxed, tranquil setting and experience the highest level of service and leisure facilities. Our Port Macquarie Hotel has 83 fully appointed rooms provide room service and 24 hour reception for our guests.Conveniently located a few minutes from the CBD. Sails Resort Port Macquarie by Rydges Hotel provides easy access to the Glasshouse entertainment venue, main beach, shops, restaurants, bars and night spots.Sails Resort Port Macquarie by Rydges is a unique venue providing professional conference facilities in tranquil surroundings. Every conference, meeting and event is tailored to suit your need. Our Port Macquarie Hotel offers 6 versatile meeting rooms, catering for up to 150 delegates. Our experienced team will personally manage your event from the initial enquiry through to the successful completion. Sails Resort Port Macquarie by Rydges is half a day's drive north from Sydney and three hours from Newcastle. Port Macquarie is serviced by multiple daily flights from Sydney and Brisbane. Travelling by car from Sydney, follow the Pacific Highway and take the Port Macquarie exit turning right onto Hastings River Drive. Follow this road until you reach a roundabout and turn left into Park Street. Complimentary parking is available in the resort's off-street private car park. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Agoda, Booking.com, Travelocity, HotelTravel.com and Venere so you can book your Sails Resort Port Macquarie - by Rydges reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Sails Resort Port Macquarie - by Rydges, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.