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All 41 Port Macquarie hotels

Sails Resort Port Macquarie - by Rydges

3.5 of 5 Resort   |   20 Park Street, Port Macquarie, New South Wales 2444, Australia
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Sails Resort Port Macquarie - by Rydges
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Ranked #23 of 41 Hotels in Port Macquarie
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185 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

While it is a comfortable and pleasant place to stay a couple of items needed attention. The bathroom was in need of upgrading which is probably going to happen judging by refurbishments taking place elsewhere. The hot buffet breakfast and coffee are a dissapointment. I ordered coffee from the waitress instead due to the awful quality of the buffet coffee.... More

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Blacktown, New South Wales, Australia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Hotel was ok, looks like being renovated. Clean but looks like the rooms are from the mid eighties to nineties styles. Needing a re-vamp. But still rooms are large balconies nice view facing water and pool area. Service very helpful, and friendly. Large off street parking. Shopping needs just across the road. 500mtrs to centre of city. Yes I would... More

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Lake Macquarie, Australia
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at the weekend for our wedding anniversary. The executive suite was clean and comfortable with an amazing view. The staff were extremely helpful and friendly. The resort is in an excellent position close to shops and Panthers. It was a great weekend and we will definitely be back!

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Michael S, Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thank you for choosing to spend such an occasion at Sails Resort Port Macquarie by Rydges. I am pleased the hotel and staff were able to make your night so special. We will see you next time. Kind Regards Michael Sharp More

Brisbane
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

You need to spend some of your profit and invest in basic maintenance and staff education. As a family of one parent and 3 children, we drove down from Brisbane to Sydney and stayed here to get some much needed sleep and rest (mainly for myself to break up the drive). All was going OK until the air conditioner didnt... More

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Michael S, Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thank you Robyn for your feedback regarding your stay at Sails Resort Port Macquarie by Rydges. After our discussion on the morning of your departure I was able to offer you a significant discount for the inconvenience. After you left I arranged a technician to check the Air Con system and found that it was indeed broken. Thanks to your... More

Coffs Harbour, Australia
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed at the Sails once before. 15 years ago. It is still a great spot, right on the water. They are currently undergoing some renovations. The noise didn't affect my room at all, but my sister's car got a bit of builders dust on it (just don't park right under the rooms, there is plenty of parking). The... More

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Michael S, Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

I was pleased to read you enjoyed your stay and still recall the hotel from 15 years ago. We have recently started the upgrade works and hope to have the first phase completed by December and the rest mid next year. Thank you for taking the time to supply some feedback. Don’t make it 15 years before we see you... More

Buderim, Australia
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is in a prime spot on the water, but really really needs a face lift. My one bedroom was small but ok for me, but i can imagine very unsuitable to many people. The room was very basic, the inroom dining choices minimal, limited to a few meal options and the same with wine choices.

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Michael S, Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thank you Sally for taking the time to supply some feedback from your stay at Sails Resort Port Macquarie by Rydges. I am not sure how long it has been since you stayed but you may be pleased to know that a face lift is currently underway. The hotel has begun its refurbishment of all 83 guest rooms and the... More

Wollongong, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Thankyou Rydges Sails, Our 5 Nights away was amazing, Room 229 was amazing!!!! Everyone Rydges Sails is the best resort you could ever imagine.. Wendy who checked us in was amazing and when we left to go out she was always so nice and wished us well for the night. and before we left she complimented us on our good... More

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Michael S, Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thank you Anthony for your kind words regarding your stay at Sails Resort Port Macquarie by Rydges. I have passed on my personal thanks to Wendy for her outstanding service and she has asked me to pass on her thanks to you to for your wonderful feedback. I have instructed the Maintenance team at the hotel to look into the... More

Jilliby, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Have been past Sails on previous trips to Port,looked nice,so when the family decided that we needed to get away from our renovations I booked this hotel for the four of us - husband,myself,daughter no 1,16 and daughter no2,13. We drove up,about 3 hrs from our home. Arrived at 2pm for check in - room had been upgraded to a... More

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Michael S, Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Hi Danielle. Thank you for your wonderful feedback regarding your stay at Sails Resort Port Macquarie by Rydges. It was great to see that we were able to exceed your expectations of the hotel and ensure you and your family had a great stay. I might have to take a break as well to get away from the renovation noises... More

Sydney
Senior Contributor
42 reviews 42 reviews
25 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My last review bagged Sails since the RYDGES takeover because initially they wouldn't recognise return visitors and offer discounted rooms. RYDGES haven't done much to improve the property since their recent takeover and visitors have complained about high prices for an aging property. Let me give you two important pieces of advice. Firstly, this place is magic provided you get... More

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Michael S, Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thank you for your details feedback on your recent stay at Sails Resort Port Macquarie by Rydges. I am pleased you enjoyed the Priority Guest Rewards Program and all the benefits of being a member. It is great to see regular guests returning to the hotel to see the changes that Rydges have implemented in just the last 12 months.... More

Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Sails needs a lift – literally. Who the heck would design an hotel with two levels and no lift? Who would sign off on it ….. and why? They might as well omit the front door. Anyway, that’s the way it is. Welcome! Now carry your cases up the stairs by yourself. Otherwise it’s pretty good. Got a bit of... More

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Michael S, Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

I couldn’t agree with you more, a terrible design. The hotel was built in 1984 and why they didn’t install a lift then is beyond my understanding as well. I am sorry that the hotel staff didn’t offer any assistance, they normally do. I will discuss this with the front office team immediately. I am pleased you enjoyed the dining... More

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Additional Information about Sails Resort Port Macquarie - by Rydges

Address: 20 Park Street, Port Macquarie, New South Wales 2444, Australia
Location: Australia > New South Wales > Port Macquarie
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sails Resort Port Macquarie - by Rydges 3.5*
Number of rooms: 83
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Also Known As:
Quality Resort Sails Hotel Port Macquarie
Quality Hotel Port Macquarie
Quality Inn Port Macquarie

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