We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 42 Port Macquarie hotels

Sails Resort Port Macquarie - by Rydges

3.5 of 5 Resort   |   20 Park Street, Port Macquarie, New South Wales 2444, Australia
Hotel amenities
Sails Resort Port Macquarie - by Rydges
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Sails Resort Port Macquarie - by Rydges to your Saves list
Ranked #22 of 42 Hotels in Port Macquarie
A recent review
4 of 5 stars reviewed today
ocean_breeze65 Sydney
Write a Review

230 reviews from our community

Traveler rating
    54
    97
    52
    12
    15
See reviews for
54
96
12
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (230)
  • Mar-May only
    (40)
  • Jun-Aug only
    (50)
  • Sep-Nov only
    (67)
  • Dec-Feb only
    (73)
All months
Sydney
Top Contributor
87 reviews 87 reviews
15 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars NEW

We stayed at the Sails Resort for my birthday. The waterfront unit was on the ground floor. We were able to enjoy our lunch in the courtyard overlooking the water. The unit was all right and there was everything you would need for a comfortable stay. We had my birthday dinner at the hotel's restaurant. We got 20% members discount... More 

Was this review helpful? Yes
Brisbane, Australia
1 review
1 of 5 stars Reviewed yesterday NEW

We are in week four of a tour of Australia which has been magical until yesterday when we arrived at this hotel. Forget the fact that Reception is partially a building site which made it difficult to hear the receptionist tell us what a wonderful room we were booked into, ha. Upon opening our door we were aghast at the... More 

Was this review helpful? Yes 1
Sydney, Australia
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Right from the very first phone call. To make my reservation and speaking to a lovley lady called Cheryll. To being greeted on arrival by a friendly smiling face Wendy who couldn't do enough to makes me feel like a long lost family member. (Good old fashioned customer service) My room i am told is a brand new renovated room... More 

Was this review helpful? Yes 1
Michael S, Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thank you for your wonderful feedback from your stay at Sails Resort Port Macquarie by Rydges. It was so great to see that you thoroughly enjoyed the new rooms. Even more pleasing was the service from the team at the hotel. It’s so nice to get such wonderful feedback, thank you again. I hope the team and I can welcome... More 

1 review
1 of 5 stars Reviewed 6 days ago NEW

Wonderful woman at front desk. After that a complete disappointment. While discounted for construction work the rooms so badly worn. The drapes literally are shredded The plates and glasses chipped. The carpet smells.

Was this review helpful? Yes
Michael S, Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thank you for taking the time to supply some feedback from your stay. As you noted, the hotel is undergoing a major renovation where all the rooms will be completed updated. Unfortunately, the amount of work that is being undertaken does take time, even I wish it went a little quicker. We are expecting the complete hotel works to be... More 

2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We spent 3 nights on a family holiday during the Christmas period in the resort's Water Studio. The hotel facilities, appearance and quality of the room provided were not at all upto the mark! We were left disappointed by the lack of kitchen amenities provided (e.g. no proper gas, utensils, etc) and the poor hygiene maintained in the room (e.g.... More 

Was this review helpful? Yes 2
Michael S, Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thank you for providing some feedback from your stay at Sails Resort Port Macquarie by Rydges. I am sorry about the light bulb, which sounds very odd. If you are able to provide me a room number I will ensure our maintenance team looks into this immediately and every similar room with the same fittings. In the mean time, thank... More 

The Entrance, Australia
Contributor
17 reviews 17 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stay here i the past for business and for the money Rydges should be a shamed great location and views but the room I was given was very disappointing. It looked like it was from when the hotel was orginally build. Very dated and old with fixtures and fitting held together with make shift means. The main reason... More 

Was this review helpful? Yes 2
Michael S, Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thank you Pieman for your feedback regarding Sails Resort by Rydges. You may have seen during your stay that the hotel is in the process of undergoing a multimillion dollar refurbishment. Since Rydges took over the property 18 months ago we have been planning these renovations. Unfortunately, these things take time and we expect the renovations to be completed by... More 

Sydney
Senior Contributor
43 reviews 43 reviews
26 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've been staying at Sails almost since it opened around 30 years ago and love it. Many have suggested and the new owners Rydges have finally agreed, that renovations are in order. What they failed to do is warn potential customers, until they walk up to the front desk and read the small sign tucked off to the left is... More 

Was this review helpful? Yes 2
Michael S, Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thank you for bringing this to my attention, I did not realise that this was an issue. I have now personally looked into how we can improve the communication of the renovations with future guests and now, every guest confirmation e-mail will have details on the renovations currently underway. Thank you again for this feedback. Without your comments, I may... More 

Kurrajong NSW
Top Contributor
52 reviews 52 reviews
35 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I have stayed here several times for work conferences on the mid 2000's, so thought we'd check it out on the way home from Queensland. Was a bit apprhensive due to some harsh reviews on Trip Advisor. We booked a Waterview Suite, 121, with full breakky, online. Check in was very friendly & welcoming; the front desk ladies were very... More 

Was this review helpful? Yes
Michael S, Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thank you Rob for your positive review from your stay at Sails Resort Port Macquarie by Rydges. I am pleased you enjoyed your stay and that you are as excited as I am about the new refurbishment. We are expecting to have this completed by October this year. Thank you also for your restaurant feedback. I have disused your comments... More 

1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

For a person who knows the standards of Rydges. Sails fail big time. They don't have disability toilet and if you don't know like me. The access to ladies is a mission. Or the toilet near spa which is broken and run down. Hot water was slashing up my leg and if want a spa be prepare to be exposed... More 

Was this review helpful? Yes
Newcastle, Australia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Hubby and I stayed here for a romantic weekend getaway for our wedding anniversary. We booked here last minute because it was one place that offered breakfast with the room for under $200 (as a PGR member). The bed...AMAZING!!!!! The shower-head...EVEN MORE AMAZING...just heavenly!!!!!!! We were in one of the recently refurbished rooms. It was clean and fresh, and the... More 

Was this review helpful? Yes
Michael S, Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thank you for your feedback regarding your stay at Sails Resort Port Macquarie by Rydges. I am pleased that you and your husband enjoyed your stay at the hotel and were able to see the changes being made and the direction in which the hotel is going. I hope to welcome you back to the hotel for a future stay.... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sails Resort Port Macquarie - by Rydges? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sails Resort Port Macquarie - by Rydges

Address: 20 Park Street, Port Macquarie, New South Wales 2444, Australia
Location: Australia > New South Wales > Port Macquarie
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sails Resort Port Macquarie - by Rydges 3.5*
Number of rooms: 83
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Orbitz, Despegar.com, Cheap Tickets, Agoda, EasyToBook, TripOnline SA, Odigeo and Tingo so you can book your Sails Resort Port Macquarie - by Rydges reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quality Resort Sails Hotel Port Macquarie
Quality Hotel Port Macquarie
Quality Inn Port Macquarie
Hotel Style:
#3 Top resorts Hotel in Port Macquarie
#4 Spa Hotel in Port Macquarie

108 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (100)
Viewed
Hotel & grounds (38)
Viewed
Pool/beach area (8)
Viewed
Room/suite (21)
Viewed
View from room (9)
Viewed
Dining (4)
Viewed
Family/play areas (1)
Viewed
Other (19)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Room/suite (4)
Viewed
View from room (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay