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All 42 Port Macquarie hotels

Sails Resort Port Macquarie - by Rydges

3.5 of 5 Resort   |   20 Park Street, Port Macquarie, New South Wales 2444, Australia
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Sails Resort Port Macquarie - by Rydges
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Ranked #22 of 42 Hotels in Port Macquarie
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218 reviews from our community

Traveler rating
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    93
    49
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed yesterday NEW

We were pleasantly surprised after booking online & had such a wonderful experience staying at Sails. We were lucky enough to stay in one of the new refurbished rooms which was fantastic. Clean, modern & a comfy bed with awesome pillows :) The food was fantastic, dinner at the restaurant, room service & the buffet breakfast were all great. Staff... More 

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Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Arrived to a warm welcome and a room upgrade to a family waterview room after a 6 hour drive from Gold Coast. Room was huge,1xQ, 2xSingles, great kitchen area, balcony overlooking the pool, bathroom was clean (shower in need of upgrade) but water piping hot! Pool area was fabulous, cocktails served to us by the poolside, lush hot tub and... More 

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Sydney, Australia
Contributor
17 reviews 17 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

As previous reviewers have commented the rooms in this hotel are outdated and in need of some refurbishment but the hotel is aware of this and have plans underway to renovate. The beds are comfortable but the décor and bathrooms are in need of upgrading. However the facilities and location of the resort are still very good and the kids... More 

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Michael S, Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thank you Ozzie, for your feedback regarding your recent stay at Sails Resort Port Macquarie by Rydges. As you mentioned, the hotel is undergoing a massive renovation which will see all 83 rooms upgraded with all new fittings and bathrooms. The hotel has already completed 17 rooms and the rest have started today. The hotel is very excited to see... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

After being told by another accommodation provider we wouldn't find accommodation with off street parking for a boat, we called Sails and nothing was a problem. Jeanette made us feel welcome and went out of her way to accommodate us all and even gave us a discount. The rooms were huge, clean and cool. The restaurant staff were happy to... More 

Was this review helpful? Yes 1
Michael S, Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thank you Kate for your wonderful feedback regarding your stay at Sails Resort Port Macquarie by Rydges. It is great to hear that the staff are going above and beyond their duties which I try and encourage more often. I have passed my personal thanks onto Janette and the Restaurant team for their help in making your stay so wonderful.... More 

Sydney, Australia
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We usually stay at Rydges Port Macquarie (every few months) and thought we should give Sails a go as haven't stayed there in 10 years, surely it would be like Rydges and we will love it. We were so disappointed with the hotel and how rundown it was and then the service was a whole other story! The room is... More 

Was this review helpful? Yes 2
Michael S, Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thank you for your feedback regarding your recent stay at Sails Resort Port Macquarie by Rydges. I was very dissapointed to read about the service you encountered during your stay. I have discussed your comments with the Food & Beverage Manager in order to track back the staff who served you and what sounds like a basic lack of communication.... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Where do i start? We booked Sails because our usual hotel the Rydges in the town centre had booked out of all the good rooms (with a view). I think we will staying at Sails from now on. All of the other reviews are correct in saying it's an older place to stay but everything was clean and in perfect... More 

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Michael S, Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thank you Ron for your glowing review of Sails Resort Port Macquarie by Rydges. I am pleased you enjoyed your stay and look forward to seeing you again in the future. All the best for 2015 from the team and I at Sails Resort. Kind Regards Michael Sharp More 

Port Macquarie, Australia
1 review
1 of 5 stars Reviewed 3 weeks ago

Have stayed here many times but this time it is not up to standard. Bathroom has a hole in side of bath, rusty wall frames and a terrible stain in bath. Curtains dirty and torn. Stains on pillow cases. Our "water view" is a bit of water, with 20 boats and a lovely view of the dry dock! Carpet in... More 

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Michael S, Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thank you Bronwyn for supplying your feedback from you stay at Sails Resort Port Macquarie by Rydges. You may be interested to know that 2015 will be a big year for Sails Resort with the hotel undergoing a full renovation. All the rooms will be getting a major overhaul which has not been done in over 10 years. The renovations... More 

Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We have stayed at sails on and off over the last 29 years we have worked out. Unfortunately our room type hadn't been upgraded and for the money you pay over this period you woukd have expected it to have been. That aside the staff are wonderful especially Wendy on the front desk who we have shared our holidays with... More 

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Michael S, Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thank you for taking the time to supply some feedback from your stay at Sails Resort Port Macquarie by Rydges. 29 years is a long time and I’m sure you have seen many changes over those years, of course Wendy being the only constant. In 2015, Sails Resort will be undergoing a major refurbishment which will see all the rooms... More 

Hong Kong, China
Top Contributor
128 reviews 128 reviews
9 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and i had a most enjoyable stay at Sails over New Years eve. We liked the location, being just out of town but easy to walk everywhere, we didn't use our car once whilst were there. The staff are very friendly and helpful. The view from our executive suit was great, especially seeing the fireworks on NYE. I... More 

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Michael S, Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thank you Chris for supplying some feedback from your stay at Sails Resort Port Macquarie by Rydges. It was a pleasure to read that you enjoyed welcoming the New Year at Sails Resort and in Port Macquarie. I was also pleased to read that you enjoyed the free Wi-Fi, which I agree, is a necessity these days. It was disappointing... More 

Gold Coast, Queensland, Australia
Contributor
18 reviews 18 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Never been to Port Macquarie before, and Sails was a nice place to unwind. Despite the shaky start with our room being double booked, massive props to Michael for going above and beyond to accommodate us and look after us. His professionalism in handling a stressful situation was impressive and helped to make our stay a good one. Special mention... More 

Was this review helpful? Yes
Michael S, Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thank you Jesse for your kind words and review of Sails Resort Port Macquarie by Rydges. I trust you enjoyed the rest of your stay. I can't apologise enough for the overbooking that occurred. If you are ever looking for another trip away I hope you will consider booking at Sails Resort, please contact me if you do. I wish... More 

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Additional Information about Sails Resort Port Macquarie - by Rydges

Address: 20 Park Street, Port Macquarie, New South Wales 2444, Australia
Location: Australia > New South Wales > Port Macquarie
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sails Resort Port Macquarie - by Rydges 3.5*
Number of rooms: 83
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Also Known As:
Quality Resort Sails Hotel Port Macquarie
Quality Hotel Port Macquarie
Quality Inn Port Macquarie
Hotel Style:
#3 Top resorts Hotel in Port Macquarie
#3 Spa Hotel in Port Macquarie

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