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Palm Court Motor Inn

138 William St, Port Macquarie, New South Wales 2444, Australia
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Palm Court Motor Inn
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195 Reviews from our TripAdvisor Community

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Canberra, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Don't be off by the exterior of this motel as its inside that counts. The rooms are good sized and the location, very close to the creek, river and central business and entertainment area is great. We would definitely stay here again.

Review collected in partnership with this hotel

Helpful?
Thank Kincho49
strahn, Manager at Palm Court Motor Inn, responded to this review

We are very appreciative with your honesty and thank you for all your positive comments. It is so refreshing to hear that our guest's have enjoyed their stay. We do look forward to your next visit. More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Comfortable, clean rooms which was very welcome after a long trip from Brisbane. Staff were very friendly. The motel has undercover parking. If you have problems with steps best to ask for a lower level room as motel has different levels.

Review collected in partnership with this hotel

Helpful?
Thank Gillian L
strahn, Manager at Palm Court Motor Inn, responded to this review

Thank you for taking the time to review our motel. We do value your positive comments in regards to our friendly staff, comfortable, clean rooms and offering your advice with lower level rooms, very appreciated. We do hope to see you again on your next visit. More 

North Sydney, Australia
1 review
1 of 5 stars Reviewed 6 days ago NEW

Palm Court Motor Inn - well, what can I say, the place definitely was not advertised online as is. The place was musty, old and tired looking. The pool looked like it needed to be emptied and scrubbed clean the windows that looked out to the pool in the hall were filthy, and there was an unpleasant smell of chinese... More 

Review collected in partnership with this hotel

Helpful?
Thank 144patk
strahn, Manager at Palm Court Motor Inn, responded to this review

Thank you for taking the time to review our motel. We do value our guests opinions and we apologize that we did not meet your expectations. Now that we have come through our peak season, maintenance is our top priority and gives us a chance to catch up. Our on-site restaurant is Korean and we do have a whiff of... More 

Travelers are raving about these Port Macquarie hotels

Sydney, Australia
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Look past the out dated fisarde and rooms that could do with an update, the facility is very clean, tidy and the bed comfortable. Just what I needed on a recent overnight business trip. Breakfast is a bit lacking so I suggest you go for a walk down town and find one of the many eating places offering breakfast.

Review collected in partnership with this hotel

Helpful?
Thank John148m
strahn, Manager at Palm Court Motor Inn, responded to this review

Thank you for your valued feedback and we appreciate your comments in regards to our accommodation being clean, tidy & comfortable. More 

Sydney
Level Contributor
125 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 stars Reviewed 1 week ago

I booked this place at the last minute to break up the drive from Brisbane to Sydney. As it was just a bed for the night, I chose Palm Court because the price was the cheapest I could find close to town. The motel is walking distance to all the restaurants and shops of the Port Mac CBD. Great location... More 

Helpful?
Thank Brocko25
strahn, Manager at Palm Court Motor Inn, responded to this review

We value your comments and thank you for your positive feedback. We do apologize if you uneasy with the car parking and would like to advise guests that it is unsecured, undercover parking, that is under surveillance. More 

England
Level Contributor
138 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for just the one night whilst touring. Was a bit put off by some of the Tripadvisor feedback but it was in a good location, clean and tidy. Staff were also good. It's true to say it could do with a bit of a spruce up but overall it was very good value for money and I would... More 

Helpful?
Thank patglynn
strahn, Manager at Palm Court Motor Inn, responded to this review

Your response is most welcoming, a confidence boost for our staff, thank you for your honesty and genuine feedback. We do agree that we are an older complex but our aim is to strive and provide guests with basic, clean, affordable accommodation in the heart of town. We do hope to see you again. More 

Yamba
1 review
1 of 5 stars Reviewed 2 weeks ago

Very run down, terrible terrible smell in room, grumpy and unhelpful manager in reception, so many nicer places to stay in Port Macquarie. Dirty shower, towels old and very small. Mouldy and damp smell

Review collected in partnership with this hotel

Helpful?
Thank trishQ3419JP
strahn, Manager at Palm Court Motor Inn, responded to this review

We are truly sorry to hear that your experience didn't meet your expectations and would like to apologize, if you were not happy. We value our guests, as they are important to us. More 

Baulkham Hills
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Very pleasant location overlooking the creek, and a short walk to all town facilities. Room well sized, clean and very comfortable with all required facilities including good free wifi and A/C. Parking downstairs. Sport activities onsite - squash courts, snooker table, chess and other assorted games. Very nice pool and restaurant. Service good. Building old but accommodation good and can... More 

Review collected in partnership with this hotel

Helpful?
Thank BethnWayne
strahn, Manager at Palm Court Motor Inn, responded to this review

Thank you for your kind comments. We truly value & appreciate your feedback. We do look forward and hope to see you again. More 

Wagga Wagga, Australia
1 review
1 of 5 stars Reviewed 2 weeks ago

We had two rooms and they where both dirty the first room had bed bugs . and a yellow ring around the toilet bowl and no TV . the second room was the same but also had dirty glass . I would never stay

Review collected in partnership with this hotel

Helpful?
Thank nicolewilliams724
strahn, Manager at Palm Court Motor Inn, responded to this review

Your feedback is valued and important to us & we are very sorry to hear your experience was unhappy. We were most surprised of your finding & thank you for bringing it to our attention. Prompt action was taken, calling in our regular professional team to inspect all rooms and the response was all clear. There are times with televisions... More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

We arrived at 9:50pm after driving for 8 hours and were greeted by an extremely aggressive and abusive manager who told us it was an ungodly hour to check in. Not only was he verbally abusive and swearing he was also physically imposing and pushy. After convincing him to let us stay in the rooms we had already paid for,... More 

Helpful?
Thank Andorunz
strahn, Manager at Palm Court Motor Inn, responded to this review

Thank you for taking the time to give us your feedback. The motel guests are valued and our priority. It's always disappointing to hear if someone is dis-satisfied with their stay.Whilst we are aware there are two sides of the story, we do apologize if by defending our housekeepers credibility, you were caused undue stress, it was never our intentions... More 

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