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Koala Tree Motel

179 Gordon Street, Port Macquarie, New South Wales 2444, Australia
Best prices for: 1 room 1 guest
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Koala Tree Motel
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Koala Tree Motel
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203 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Albion Park, Australia
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We stopped at this hotel for 1 night for valentines day. It is a nice enough hotel but could do with a little bit of work to the exterior. The rate for the room was reasonable and the room was exceptional. We stayed in a double deluxe room with spa. Cannot complain about the room. The hotel has free wi-fi... More 

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

This was a one stop over for us so we did not expect anything. But when we saw this was an animal friendly hitel we got a bit nervous regarding hygiene. Lucky for us the room was so very clean and did not smell at all. The room was trendy, small but still spacious for three adults. The pool was... More 

Was this review helpful? Yes
Sydney, Australia
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 23, 2015

after a drive of 5hours arrived at koala about 5.30 pm--collected key at reception--had prepaid accommodation--entered the room only to find power off--no phone to reception-in room catalogue says '' ring reception for service--ha ha --no air con--no fridge on --no cold drinks--no power to make a cup of tea--have stayed because pet friendly about 4 times--always a problem on... More 

Was this review helpful? Yes 5
JamesDanton, Manager at Koala Tree Motel, responded to this review

Once again, another revenge review from someone who has been completely unreasonable, abused hard working staff and just plain lost their mind right in front of me because we had to defrost a freezer! As my receptionist told the delicate and unhinged Mr. Leonard Walker, we can turn the power to the room back on in about three seconds and... More 

2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 11, 2015

This hotel reception shuts at 8.30pm!! VERY EARLY and they refuse to stay open past this time to check anyone in. My father indicated that we will be there between 10 and 11. This booking was made through bookings.com at 7,30pm so obvious that it would be that night. When my father rang to confirm our late check in and... More 

Was this review helpful? Yes 4
1 review
4 of 5 stars Reviewed December 27, 2014

Our family of 5 had a 3 day stay in the apartments..James was very pleasant on arrival and very informative of directions to the apartments. Also recommend local places to eat in walking distance.. Very comfortable beds, nice and clean.. Only complaint which is petty, I couldn't find a tea towel to dry the dishes we washed up, apart from... More 

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2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 26, 2014

We looked on the website and the rooms were listed at $129. Called to book and they only had the deluxe room available for $209. The room was nice, although the toilet didn't work properly and there was no cable TV, only free to air. For over two hundred dollars I would have expected both of those things. The kicker... More 

Was this review helpful? Yes 2
Gold Coast
14 reviews 14 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed December 20, 2014

$99 on a normal night & $169 for a few nights out from Christmas, what a joke! A very old motel which they have done a few reno's to to try and tidy it up. The gardens need a sweep, and the reno's just look like a band aid.... Completely overpriced and crazy that they charged and extra rate of... More 

Was this review helpful? Yes 2
JamesDanton, General Manager at Koala Tree Motel, responded to this review

As these reviews are anonymous and subsequently I can't justify the rate you have paid, or when it was, or by the number of guests you had or whether or not you paid a pet fee, or what type of room you had because I don't know who you are (and for many of the 'reviews' I get I'm sure... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 7, 2014

No wifi as promised, there was a problem with connection. Had one of the owners cats (yes there were about 3 cats and 3 dogs on the property) urinate on our motel room floor, and three other of their pets welcome themselves into our rooms. We had asked to use the PS3 with no prior knowledge that it would cost... More 

Was this review helpful? Yes 3
JamesDanton, General Manager at Koala Tree Motel, responded to this review

This isn't a review. This is revenge for us taking action against a group of four half drunk, half drugged teenaged football hooligans with foul mouths and no accountability, running to mummy and daddy when they cause themselves problems! We have free wifi. I know, I use it myself. I set it up myself. You did tell me you were... More 

Ashfield, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 22, 2014

Thank you for allowing us to bring our big puppy to your Motel, made life so much easier to have a break in driving back to Sydney, and for allowing us to park our boat in a spot easy to get out. I must say, I LOVE reading your responses to some guests comments. I am a Motel Manager &... More 

Was this review helpful? Yes 2
JamesDanton, General Manager at Koala Tree Motel, responded to this review

Every word. I take every word of it to heart and in my eyes, the attacks are personal, their goal is to undermine my morale and to destroy my resolve to continue to build my business. It's hard to gather myself after reading some of the nonsense written, I spend most of the rest of the day feeling down about... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 5, 2014 via mobile

Great motel, especially only one that we could find that was pet friendly. Very clean rooms, comfy beds only issue we found was getting in and out of the motel from the highway. Highly recommend staying here if you have fur-babies!!!

Was this review helpful? Yes 5
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Additional Information about Koala Tree Motel

Address: 179 Gordon Street, Port Macquarie, New South Wales 2444, Australia
Location: Australia > New South Wales > Port Macquarie
Price Range (Based on Average Rates): $
Number of rooms: 15
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Also Known As:
Koala Tree Hotel Port Macquarie

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Hotel & grounds (29)
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Bathroom (5)
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