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All 41 Port Macquarie hotels

Koala Tree Motel

179 Gordon Street, Port Macquarie, New South Wales 2444, Australia
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Ranked #27 of 41 Hotels in Port Macquarie
A recent review
5 of 5 stars reviewed 6 days ago
Kate M
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191 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
1 review
5 of 5 stars Reviewed 6 days ago NEW

We were greeted by a friendly receptionist who gave us the run down of the rooms and services. I sceptical with it being pet friendly however was pleasantly surprised at the quality and cleanliness of the room. They also offer pet sitting services! We went out for dinner and our dog was barking on our departure, the receptionist said she'd... More

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Jamberoo, Australia
Top Contributor
91 reviews 91 reviews
24 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were on a camping trip with a large malamute dog when the rain came. We decided camping was out so looked around for pet friendly accommodation and found the Koala Tree. The room was a double spa which we used whilst watching the large screen TV in the room. Plenty of hot water that evening but we think a... More

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1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Please do not leave your credit card details with this man. hopefully fair trading NSW can sort out my terrible experience with this man. I cannot agree more with Ji F this manager is the rudest man I have met in 54years of traveling. Today I have received a credit of $95 to my credit card thanks to fair trading... More

Was this review helpful? Yes 4
JamesDanton, General Manager at Koala Tree Motel, responded to this review

I'm really fed up with the lack of personal responsibility with folks these days and the way they then obfuscate their own liability with claims of rudeness. EVERYBODY at EVERY property you stay at takes some kind of security on your stay, usually with a credit card pre-authorisation. In your case, your problem was having to pay for a rug... More

Cessnock, Australia
1 review
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed July 17, 2014

Good Afternoon, My wife, 9 year old, 3 year old and 1 year old stayed at the The Koala Tree Motel on 4th July 2014 in a family overnighter room. At approximately 6am the next morning our 1 year old woke and required feeding and a bottom change. Our 3 year old also woke and was playing in our room.... More

Was this review helpful? Yes 17
Abermain, Australia
1 review
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed July 17, 2014

Manager knocks on our door at 6:30am telling us the kids are too noisy and we should really think about heading off as he has been unable to sleep because of them. The fact that we were in a FAMILY room booked in with 3 KIDS is apparently not his concern. 2 weeks later we find a charge to our... More

Was this review helpful? Yes 10
Port Macquarie, Australia
16 reviews 16 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed June 17, 2014 via mobile

Stayed recently and the manager is Port Macquarie's answer to Basil Fawlty without the wit or entertainment value. Rude, yes. Sarcastic,yes. Tells bald-face lies? Yes. Truly felt be could snap so just played him with some protective friendliness which seemed to appeal to his ego.

Was this review helpful? Yes 15
Sydney, Australia
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed June 12, 2014

I was originally planning to pull out the swag and camp the night because I have the dog with me, but then I found this place. Clean, Modern, Comfortable, PET FRIENDLY & close to down. Staff are very helpful also. The room is fitted out with a decent size flat screen TV, half size fridge, toaster and kettle. Bathroom looks... More

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 8, 2014 via mobile

I was pleasantly surprised h the presentation of clean and tidy room in the front block. It had everything we needed for a weekend with our dog. I had no problems with road noise and the service was great. You can see that they are making improvements around the property but they did not impact our stay. Thank you very... More

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Brisbane, Queensland, Australia
12 reviews 12 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed May 30, 2014

Our stay in beautiful Port Macquarie was only tarnished by this place, but as bad as it was, we didn't let it spoil it. So a warning to others... Never, ever consider this place unless as a last resort, there is far, far better value and service in Port Mac as we found out. I wouldn't stay here again even... More

Was this review helpful? Yes 7
JamesDanton, General Manager at Koala Tree Motel, responded to this review

To start with, I take great umbrage over the photo of the toilet, it's not one of ours, this guy has taken a photo of a toilet somewhere else and claimed it one of ours... we don't colour the toilet water and it's not even the right shape for the room he was in, probably the reason for the extreme... More

Raymond Terrace, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 24, 2014 via mobile

I stayed at the Koala Tree motel on my way from Sydney to Brisbane and was pleasantly surprised at the level of service from the staff. I called late (about 10pm) and despite being closed the manager happily arranged a room for me! Their electronic door system was really impressive. I was able to check in with my code as... More

Was this review helpful? Yes 1
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Additional Information about Koala Tree Motel

Address: 179 Gordon Street, Port Macquarie, New South Wales 2444, Australia
Location: Australia > New South Wales > Port Macquarie
Price Range (Based on Average Rates): $
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Also Known As:
Koala Tree Hotel Port Macquarie

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Room/suite (29)
Pool/beach area (6)
Hotel & grounds (8)
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Dining (8)
Bathroom (3)
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