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Koala Tree Motel

179 Gordon Street, Port Macquarie, New South Wales 2444, Australia
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Koala Tree Motel
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Koala Tree Motel
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206 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Made a booking for a late check in and a nice man named James said he would stay until midnight for us we were SO appreciative as we were so tired from our drive. The room was lovely and such a bonus it was pet friendly! I would highly recommend staying here, we would return in a heartbeat! Thank you... More 

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Port Macquarie, Australia
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
38 helpful votes 38 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

There needs to be as many complaints to fair trading as possible - every time this joint abuses a credit card, it needs to be reported so the pattern of behaviour may eventually lead this guy inside a courthouse. The local reputation is that this manger punishes people by charging their credit cards if the customer makes a fuss. Never... More 

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Sydney, Australia
11 reviews 11 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 1 week ago

The inside maybe had 1 coat of paint since post war days, can't believe they have hole in bath tile, original shower head sprayed water out sides, no ventilation as window jammed shut and forget privacy as the sliding door doesn't shut, flaps about and jams. Kitchen windows could be propped open by placing a mug under them, so that... More 

Was this review helpful? Yes 1
Albion Park, Australia
2 reviews
4 of 5 stars Reviewed February 15, 2015

We stopped at this hotel for 1 night for valentines day. It is a nice enough hotel but could do with a little bit of work to the exterior. The rate for the room was reasonable and the room was exceptional. We stayed in a double deluxe room with spa. Cannot complain about the room. The hotel has free wi-fi... More 

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed February 3, 2015

This was a one stop over for us so we did not expect anything. But when we saw this was an animal friendly hitel we got a bit nervous regarding hygiene. Lucky for us the room was so very clean and did not smell at all. The room was trendy, small but still spacious for three adults. The pool was... More 

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Sydney, Australia
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed January 23, 2015

after a drive of 5hours arrived at koala about 5.30 pm--collected key at reception--had prepaid accommodation--entered the room only to find power off--no phone to reception-in room catalogue says '' ring reception for service--ha ha --no air con--no fridge on --no cold drinks--no power to make a cup of tea--have stayed because pet friendly about 4 times--always a problem on... More 

Was this review helpful? Yes 8
2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed January 11, 2015

This hotel reception shuts at 8.30pm!! VERY EARLY and they refuse to stay open past this time to check anyone in. My father indicated that we will be there between 10 and 11. This booking was made through bookings.com at 7,30pm so obvious that it would be that night. When my father rang to confirm our late check in and... More 

Was this review helpful? Yes 8
1 review
4 of 5 stars Reviewed December 27, 2014

Our family of 5 had a 3 day stay in the apartments..James was very pleasant on arrival and very informative of directions to the apartments. Also recommend local places to eat in walking distance.. Very comfortable beds, nice and clean.. Only complaint which is petty, I couldn't find a tea towel to dry the dishes we washed up, apart from... More 

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2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 26, 2014

We looked on the website and the rooms were listed at $129. Called to book and they only had the deluxe room available for $209. The room was nice, although the toilet didn't work properly and there was no cable TV, only free to air. For over two hundred dollars I would have expected both of those things. The kicker... More 

Was this review helpful? Yes 4
Gold Coast
14 reviews 14 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed December 20, 2014

$99 on a normal night & $169 for a few nights out from Christmas, what a joke! A very old motel which they have done a few reno's to to try and tidy it up. The gardens need a sweep, and the reno's just look like a band aid.... Completely overpriced and crazy that they charged and extra rate of... More 

Was this review helpful? Yes 3
JamesDanton, General Manager at Koala Tree Motel, responded to this review

As these reviews are anonymous and subsequently I can't justify the rate you have paid, or when it was, or by the number of guests you had or whether or not you paid a pet fee, or what type of room you had because I don't know who you are (and for many of the 'reviews' I get I'm sure... More 

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Hotel & grounds (29)
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