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All 41 Port Macquarie hotels

Koala Tree Motel

179 Gordon Street, Port Macquarie, New South Wales 2444, Australia
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Ranked #28 of 41 hotels in Port Macquarie
A recent review
4 of 5 stars Reviewed June 12, 2014
Cal P Sydney, Australia
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188 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Cessnock, Australia
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

Good Afternoon, My wife, 9 year old, 3 year old and 1 year old stayed at the The Koala Tree Motel on 4th July 2014 in a family overnighter room. At approximately 6am the next morning our 1 year old woke and required feeding and a bottom change. Our 3 year old also woke and was playing in our room.... More

Was this review helpful? Yes 6
Abermain, Australia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Manager knocks on our door at 6:30am telling us the kids are too noisy and we should really think about heading off as he has been unable to sleep because of them. The fact that we were in a FAMILY room booked in with 3 KIDS is apparently not his concern. 2 weeks later we find a charge to our... More

Was this review helpful? Yes 3
Port Macquarie, Australia
12 reviews 12 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed June 17, 2014 via mobile

Stayed recently and the manager is Port Macquarie's answer to Basil Fawlty without the wit or entertainment value. Rude, yes. Sarcastic,yes. Tells bald-face lies? Yes. Truly felt be could snap so just played him with some protective friendliness which seemed to appeal to his ego.

Was this review helpful? Yes 8
Sydney, Australia
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed June 12, 2014

I was originally planning to pull out the swag and camp the night because I have the dog with me, but then I found this place. Clean, Modern, Comfortable, PET FRIENDLY & close to down. Staff are very helpful also. The room is fitted out with a decent size flat screen TV, half size fridge, toaster and kettle. Bathroom looks... More

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 8, 2014 via mobile

I was pleasantly surprised h the presentation of clean and tidy room in the front block. It had everything we needed for a weekend with our dog. I had no problems with road noise and the service was great. You can see that they are making improvements around the property but they did not impact our stay. Thank you very... More

Was this review helpful? Yes
Brisbane, Queensland, Australia
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed May 30, 2014

Our stay in beautiful Port Macquarie was only tarnished by this place, but as bad as it was, we didn't let it spoil it. So a warning to others... Never, ever consider this place unless as a last resort, there is far, far better value and service in Port Mac as we found out. I wouldn't stay here again even... More

Was this review helpful? Yes 2
JamesDanton, General Manager at Koala Tree Motel, responded to this review

To start with, I take great umbrage over the photo of the toilet, it's not one of ours, this guy has taken a photo of a toilet somewhere else and claimed it one of ours... we don't colour the toilet water and it's not even the right shape for the room he was in, probably the reason for the extreme... More

Raymond Terrace, Australia
1 review
5 of 5 stars Reviewed May 24, 2014 via mobile

I stayed at the Koala Tree motel on my way from Sydney to Brisbane and was pleasantly surprised at the level of service from the staff. I called late (about 10pm) and despite being closed the manager happily arranged a room for me! Their electronic door system was really impressive. I was able to check in with my code as... More

Was this review helpful? Yes
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 24, 2014

Dark and cold. Situated below road level on the side of a hill. Bad showers. Just an awful experience. Arrived at night. Very poorly lit. Pot holes in the driveways. Terrible parking. Even my dogs were depressed by the look of the place. Very disappointing after a long day on the road and the staff couldn't care less. A shocker.

Was this review helpful? Yes 4
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 10, 2014

The place is derelict, was told upon check in that the apartment had central heating, not the case, small split system in one room that didn't work, their are cracks through external walls big enough to see through. The place smelt like a housing commission bathroom, that had been used by animals, I'm sure their is some serious asbestos breaches... More

Was this review helpful? Yes 2
Canberra, Australia
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 27, 2014

Good location for us on a long drive and nice bed. We stay here ONLY because we need dog accommodation. The first time we stayed on our drive up - everything was fine except the noise all night long of tyres on the gravel and our dog barking at people walking around very late. On our way back when we... More

Was this review helpful? Yes 3
JamesDanton, General Manager at Koala Tree Motel, responded to this review

The bathroom door had been taken off for replacement as it had been damaged by a previous guest, as you had an issue with it not being there and let us know, we moved you to another room right away. I'm sorry there were 'things' missing and there wasn't much toilet paper left but did you ask for anything to... More

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Additional Information about Koala Tree Motel

Address: 179 Gordon Street, Port Macquarie, New South Wales 2444, Australia
Location: Australia > New South Wales > Port Macquarie
Price Range (Based on Average Rates): $
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Also Known As:
Koala Tree Hotel Port Macquarie

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Room/suite (29)
Pool/beach area (6)
Hotel & grounds (8)
View from room (2)
Dining (8)
Bathroom (3)
Other (44)

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Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool
Official Description (provided by the hotel)
We offer comfortable, stylish rooms with modern touches in a great location only three blocks from the main street and only minutes walk to shops and clubs. We're Pet Friendly, so you can bring your best friend along for the ride! All of our accommodations have been recently renovated and our Deluxe rooms have been recently built. We have a new pool and BBQ area, free parking, either at your door or undercover parking and have easy access parking available for large vehicles and trailers. Our rooms feature mini-bars, kitchenettes, free high-speed wireless broadband internet, PlayStation 3 consoles, open access plasma TVs, DVD and BluRay, game console rentals and air-conditioning. Discounted group and weekly rates are available. Just ask, we're always happy to help with anything! ... more   less 
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