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All 41 Port Macquarie hotels

Excelsior Motor Inn

92 William Street, Port Macquarie, New South Wales 2444, Australia
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Excelsior Motor Inn
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45%
Ranked #35 of 41 hotels in Port Macquarie
A recent review
3 of 5 stars reviewed 2 weeks ago
Shelley A Sydney, Australia
  • Overview
  • Reviews (20)
  • Photos (4)
  • Amenities
  • Room tips (3)
  • Location
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20 people have reviewed this hotel

Traveler rating
    3
    6
    5
    0
    6
See reviews for
5
6
2
1
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Sydney, Australia
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

I arrived just after 5pm and checked in, went into the room and attempted to call reception to find out the wifi code only to find that the phone in the room didn't work. I ended up having to walk back to reception and they had closed and locked up for the night. Teenagers were running through the carpark yelling... More

Was this review helpful? Yes
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Having been delayed we ended up having to stop over in Port Macquarie for an unscheduled night on a recent road trip and the husband booked us in here ( he's not one for reading reviews ). I was disappointed with our surly greeting, literally handed a key and pointed in the direction of the room. The room was functional... More

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Sydney, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

If you ever want a cheap place to stay in Port Macquarie AVOID the Excelsior motor inn. We had a faulty jug in our room, it didn't switch off just kept on boiling. Would have burnt dry and caught fire if we'd left it. When I called the managers to ask for another (needed to boil water for baby bottles)... More

Was this review helpful? Yes 1
Darwin, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 9, 2014

I arrived to Port Mac at 10am with oversized luggage and Noel (the manager) allowed me to leave my luggage in the reception until check in. The room had lots of room for activities, was clean and I did not see any creepy crawlies. They are aged rooms, but for the purpose and the cost I was more than satisfied... More

Was this review helpful? Yes 1
sydney
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 9, 2014 via mobile

Absolutely infested with cockroaches, they were everywhere, all over the walls, floor and when you walk into the bathroom at night it is alive with them! Absolutely unacceptable for a hotel! No hot water for a shower. The only good thing about this hotel is the driveway out of there!

Was this review helpful? Yes 2
Sydney, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 2, 2014

Im only reading the reviews now that were posted previously but i have to say that the man who served me at the front desk was very helpful and friendly to both myself and my family. We stayed here for two nights in the family room and we had a pleasant stay. Great great value for money and in a... More

Was this review helpful? Yes 1
Didcot, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 29, 2014 via mobile

We arrived at about 5.30 pm. I have never had such a non-welcome at a motel or hotel in my life! We only got sighs and grunts! This guy obviously doesn't like people.....so why go into the hospitality business! On the other hand the room was basic, but clean and tidy.........no sign of the bugs and cockroaches reported by other... More

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overthere
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 18, 2013

I am really sorry to have to give a totally negative review to the Excelsior however the insect (read cockroach) issues and disinterested customer service remain. Cockroaches are a fact of life around the world and the big ones that fly and crawl in to every hotel and motel are almost impossible to stop. There is however absolutely no excuse... More

Was this review helpful? Yes 2
Sydney, Australia
1 review
1 of 5 stars Reviewed April 5, 2013

The hotel itself was quite clean with the exception of cockroaches and ants running around in the bathroom and bedroom. We didnt know how to turn on the tv, gas heater or telephone and proceeded to try and call the reception with a telephone that has no dial tone. So we rang the motels telephone number requesting someone to come... More

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Melbourne, Australia
Senior Contributor
44 reviews 44 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 26, 2013

We arrived in Port Macquarie during the monsoon rains and floods at the beginning of March and were evacuated from our resort because of the floods from the River Hastings. The Red Cross found us this motel, very central and away from any flood danger, where we stayed for 2 nights until our booked resort became available again. I have... More

Was this review helpful? Yes 1
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Additional Information about Excelsior Motor Inn

Address: 92 William Street, Port Macquarie, New South Wales 2444, Australia
Location: Australia > New South Wales > Port Macquarie
Price Range (Based on Average Rates): $
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Amenities

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Number of rooms
26

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