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All 42 Port Macquarie hotels

Excelsior Motor Inn

92 William Street, Port Macquarie, New South Wales 2444, Australia
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Excelsior Motor Inn
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Ranked #36 of 42 hotels in Port Macquarie
A recent review
4 of 5 stars Reviewed March 2, 2014
robbieowensrusso Sydney, Australia
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16 people have reviewed this hotel

Traveler rating
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    6
    4
    0
    4
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3
6
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1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
sydney
1 review
1 of 5 stars Reviewed 1 week ago via mobile

Absolutely infested with cockroaches, they were everywhere, all over the walls, floor and when you walk into the bathroom at night it is alive with them! Absolutely unacceptable for a hotel! No hot water for a shower. The only good thing about this hotel is the driveway out of there!

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Sydney, Australia
1 review
4 of 5 stars Reviewed March 2, 2014

Im only reading the reviews now that were posted previously but i have to say that the man who served me at the front desk was very helpful and friendly to both myself and my family. We stayed here for two nights in the family room and we had a pleasant stay. Great great value for money and in a... More

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Didcot, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 29, 2014 via mobile

We arrived at about 5.30 pm. I have never had such a non-welcome at a motel or hotel in my life! We only got sighs and grunts! This guy obviously doesn't like people.....so why go into the hospitality business! On the other hand the room was basic, but clean and tidy.........no sign of the bugs and cockroaches reported by other... More

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overthere
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 18, 2013

I am really sorry to have to give a totally negative review to the Excelsior however the insect (read cockroach) issues and disinterested customer service remain. Cockroaches are a fact of life around the world and the big ones that fly and crawl in to every hotel and motel are almost impossible to stop. There is however absolutely no excuse... More

Was this review helpful? Yes 2
Sydney, Australia
1 review
1 of 5 stars Reviewed April 5, 2013

The hotel itself was quite clean with the exception of cockroaches and ants running around in the bathroom and bedroom. We didnt know how to turn on the tv, gas heater or telephone and proceeded to try and call the reception with a telephone that has no dial tone. So we rang the motels telephone number requesting someone to come... More

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Melbourne, Australia
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 26, 2013

We arrived in Port Macquarie during the monsoon rains and floods at the beginning of March and were evacuated from our resort because of the floods from the River Hastings. The Red Cross found us this motel, very central and away from any flood danger, where we stayed for 2 nights until our booked resort became available again. I have... More

Was this review helpful? Yes 1
Brisbane, Australia
Top Contributor
110 reviews 110 reviews
92 hotel reviews
122 helpful votes 122 helpful votes
3 of 5 stars Reviewed February 11, 2013

We picked this motel as it was central and available for one night – not easy in a holiday town in peak season. It was very handy to town and within walking distance of Town Beach so we didn’t need to use the car once there. The room was a basic motel room, very clean and everything we required was... More

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Contributor
18 reviews 18 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 11, 2013 via mobile

When we arrived we were very happy with the motel room. It was clean and also had daily maid services. The amenities were great, including an iron and board. We noticed some small bugs on the surface of the kitchen area and assumed it was because we'd left breadcrumbs there. However, later on when it became dark we had the... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
46 reviews 46 reviews
41 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed December 31, 2012

This is a pretty standard motel, albeit less dated than many others we have stayed in. Our double room was fairly spacious and came equipped with a fridge, kettle and toaster. The hair dryer was out of order, which was a problem as in fact the promise of this swayed my wife to choose this motel! Wifi is free for... More

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Parma, Italy
Top Contributor
115 reviews 115 reviews
46 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed September 12, 2012

Maybe the best motor inn I have ever stayed in Australia,at the best price/quality ratio, with very friendly staff, including owner's dog! the double room is so huge, with a king size bed, a sofa, big flat screen, plenty of bathrobe and every thing you need to have a quick breakfast or night time snack! We stayed here one night... More

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Additional Information about Excelsior Motor Inn

Address: 92 William Street, Port Macquarie, New South Wales 2444, Australia
Location: Australia > New South Wales > Port Macquarie
Hotel Style:
Ranked #36 of 42 hotels in Port Macquarie
Price Range (Based on Average Rates): $
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