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All 15 Pokolbin hotels

Mercure Resort Hunter Valley Gardens

4.0 of 5 Hotel   |   Cnr Broke & McDonalds Roads, Pokolbin, New South Wales 2320, Australia
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Mercure Resort Hunter Valley Gardens
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Ranked #6 of 15 Hotels in Pokolbin
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Jonathan Y Hong Kong, China
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549 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 1 week ago

We came here for a business function and found the hotel to be very comfortable and in a great location. It's right next door to Hunter Valley Gardens, walking distance to McGuigan and Tempus Two. The lobby/restaurant area is lovely, nice and cosy with an open fireplace, bar, pool table and LP player. Plenty of parking, we parked right in... More 

Was this review helpful? Yes
MercureMMT, Manager at Mercure Resort Hunter Valley Gardens, responded to this review

Dear Jonathan Y, Large groups are never noisy just 'atmospheric'! We do enjoy having large fun groups in house - especially when they enjoy themselves. Thank you very much for your kind review, we pride ourselves on being so close to vineyards and the gardens. It is great to hear the feedback on the staff as well! We look forward... More 

Senior Contributor
27 reviews 27 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here with my 3 children to see the Christmas Lights spectacular at the Hunter Valley Gardens. The Mercure had a great family deal for a night's stay, tickets to the gardens and breakfast the next day. I agree with other reviewers that the rooms are not large and have seen a bit of wear and tear, but it was... More 

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MercureMMT, Manager at Mercure Resort Hunter Valley Gardens, responded to this review

Hi Stormie C, Thank you for your review! Great to hear about our Gardens special as well with prices starting from $289 midweek we were aiming to get as much value as possible in for families like yourselves. We look forward to welcoming you in 2015 - don't forget about the snow gardens in July school holidays! Kind regards, Lauren... More 

Port Macquarie, Australia
Senior Contributor
39 reviews 39 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Located right next to the Hunter Valley Gardens and several large wineries, and close to the heart of Pokolbin, this Mercure Resotr is ideally placed for those wanting to explore the Hunter Valley. The rooms are spacious, clean and comfortable. The bathroom has a large sunken bathtub with a glass atrium ceiling. Each room has a secluded garden terrace which... More 

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Senior Contributor
31 reviews 31 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our wedding was held on site here!! Amazing service and help the entire way through!! The staff are so helpful and accommodating!! We had a beautiful wedding. Thank you :-) We would recommend this resort to anyone for s function a weekend away

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Sydney
Contributor
13 reviews 13 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have just enjoyed a one night stay to celebrate our wedding anniversary and couldn't have thanked the staff enough for making it a very enjoyable stay! Upon arrival, Kimberly at check in was very friendly, professional and efficient. Rooms were very clean, large, lovely outdoor area, quiet, good air cond and well quipped with extra towels and amenities e.g... More 

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MercureMMT, Manager at Mercure Resort Hunter Valley Gardens, responded to this review

Dear Jen1964Sydney, I am so pleased to hear we were able to assist with making your wedding anniversary celebrations memorable!! I have passed your very king words onto Kimberley - she will be very pleased that she was able to assist you and make the weekend special for you. We do look forward to welcoming you back to the hotel... More 

Burleigh Heads
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Stayed there a couple of weeks ago for the wedding. Pros: * Really convenient location, close to lots of wineries, the irish pub, and the botanic gardens * Rooms were an ok size for a couple * Rooms were clean * Staff were friendly and helpful Cons: * Pool area should have been great but the lack of cleanliness let... More 

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MercureMMT, Manager at Mercure Resort Hunter Valley Gardens, responded to this review

Dear Rhannon, Thank you for taking the time to offer feedback on your stay. I will follow up with maintenance regarding your comments about the pool. I am terribly sorry about this. It is certainly not the image we wish to portray. I am also concerned that you were disturbed by noises from other guests - we do have night... More 

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Additional Information about Mercure Resort Hunter Valley Gardens

Address: Cnr Broke & McDonalds Roads, Pokolbin, New South Wales 2320, Australia
Location: Australia > New South Wales > Greater Newcastle > Pokolbin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Resort Hunter Valley Gardens 4*
Number of rooms: 72
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Also Known As:
Mercure Resort Hunter Valley Gardens Hotel Pokolbin
Mercure Hotel Pokolbin
Mercure Resort Hunter Valley Gardens Greater Newcastle/Pokolbin
Hotel Style:
#3 Luxury Hotel in Pokolbin
#4 Spa Hotel in Pokolbin
#8 Romantic Hotel in Pokolbin

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