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Cypress Lakes Resort By Oaks Hotels & Resorts

4.5 of 5 9 Thompsons Rd. (Cnr McDonalds & Thompsons Rd.), Pokolbin, Pokolbin, New South Wales 2320, Australia (Formerly Cypress Lakes Resort)
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Cypress Lakes Resort By Oaks Hotels & Resorts
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Cypress Lakes Resort By Oaks Hotels & Resorts
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592 reviews from our community

Traveler rating
    108
    198
    144
    94
    48
See reviews for
153
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Top Contributor
126 reviews 126 reviews
36 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This was my 4th stay here, I've reviewed Cypress Lakes twice before- previously I had given a 4 star rating for the resort but this time it's only a 3. I was worried about staying here again given the more recent reviews that don't rate the resort too good but it actually wasn't that bad! We stayed in room 538,... More 

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Sydney, Australia
1 review
3 of 5 stars Reviewed 2 days ago NEW

The lagoon Pool is currently undergoing renovations as are some of the villas. The resort was very quiet for our mid week stay and we were still given a villa the furthest away from the pool possible, and next door to a villa were builders were constructing a new deck-unbelievable. The resort is built on a steep hill so if... More 

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
56 reviews 56 reviews
15 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Our two bedroom villa was very comfortable and perfect for our weekend Hunter Valley visit. Our visit was spoilt by constant poor service. From check-in to check-out the staff seemed uninterested. Our villa had a fridge with not a single shelf in it - which we reported - but nothing happened. At check-out the rate we had been quoted over... More 

Was this review helpful? Yes 1
Burpengary, Australia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We booked a 1 bedroom deluxe villa for the 13-14 Jan 2014. The check-in was effortless and the staff were friendly. The resort is spread out and our villa was in the block furthest from reception overlooking the bush and was up a slope and set of steps from the carpark, which could be a problem for the mobility impaired,... More 

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Sydney, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We've just come back from a 2 night at Cypress Lakes and this was our second time staying here. The grounds of the resort are stunning and the 2 bed villa we stayed in was very comfortable, clean and very well equipped. The only disappointment was the restaurant, Bodega. We ate here on our last stay and food was amazing.... More 

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent value for money. Good location. Perhaps in need of a bit of varnish but very comfortable. Full sky / fox TVs good value food and drink and 5* golf. Kitchen facilities are good and 3 pools to try and full air con. First 30 mins wifi is free.

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We booked this property for a girls weekend away, because there were 9 of us we booked a 3 bedroom villa & a 2 bedroom villa and they were about 10 minutes walk from each other which became problematic. The staff were horrible, and could care less about helping us. The facilities were outdated and the lack of room service/bar... More 

Was this review helpful? Yes 1
Sydney, Australia
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 2 weeks ago

We stayed in a villa and were greatly disappointed. We felt as if we were staying in the spare room at Grandma's house. It was old, rundown, outdated and had a weird smell. We were a hike from the pool. We had to put down a $150 deposit unsure what for. The king bed was 2 singles squashed together. We... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We had been looking forward to staying here but were very disappointed. We were at the resort for a conference and part of the problem was the lack of communication about the style of the resort and the facilities that would be available. Due to travel delays, we did not arrive at the resort until just after 9pm on the... More 

Was this review helpful? Yes 1
Top Contributor
198 reviews 198 reviews
24 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We got a nice midweek deal and had two nights here in a two bedroom unit. Upstairs were two bedrooms each with their own ensuite. Downstairs there was a lounge, dining room and kitchen. The kitchen was adequately stocked but is looked like it should have six of everything but we only had two coffee cups and had to get... More 

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Additional Information about Cypress Lakes Resort By Oaks Hotels & Resorts

Address: 9 Thompsons Rd. (Cnr McDonalds & Thompsons Rd.), Pokolbin, Pokolbin, New South Wales 2320, Australia (Formerly Cypress Lakes Resort)
Phone Number:
Location: Australia > New South Wales > Greater Newcastle > Pokolbin
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Cypress Lakes Resort By Oaks Hotels & Resorts 4.5*
Number of rooms: 200
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Also Known As:
Cypress Lakes Hotel Pokolbin
Cypress Lakes Pokolbin
Cypress Lake Resort
Cypress Lakes Resort By Oaks Hotels & Resorts Greater Newcastle/Pokolbin
Hotel Style:
#4 Top resorts Hotel in Pokolbin
#6 Spa Hotel in Pokolbin
#9 Luxury Hotel in Pokolbin

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