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Travelodge Newcastle

12 Steel St, Newcastle, New South Wales 2302, Australia
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Travelodge Newcastle
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636 Reviews from our TripAdvisor Community

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Traveler rating
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    225
    195
    61
    35
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (636)
  • Mar-May only
    (225)
  • Jun-Aug only
    (154)
  • Sep-Nov only
    (125)
  • Dec-Feb only
    (132)
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Healesville, Australia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel is an older style property. The rooms have been refurbished and very comfy beds. Lovely greeting at check in and given free parking as it was a quiet sunday night. Went down for breakfast and asked for an extra hour to check out and it was sorted without fuss. Everywhere in this hotel on my stay I have... More 

Was this review helpful? Yes
Megan S, General Manager at Travelodge Newcastle, responded to this review

Dear Raymond R, Thank you for a great review. We work hard with the team to try & give exceptional service to each & every guest so it's pleasing to get this feedback. We have more upgrades to the hotel coming in this financial year that will continue to make a difference - I'm very excited about them! I look... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Rooms are simple, clean and nice, but being across the road from a night club with pounding music until the early hours, be prepared for no sleep. Neighbours were smoking in their room too and you could smell it in the hallways which was unpleasant and created a gross atmosphere. I would rather pay more and stay somewhere I would... More 

Was this review helpful? Yes 1
Megan S, General Manager at Travelodge Newcastle, responded to this review

Dear Kryszia87, Thank you for your review. I'm sorry to read you didn't enjoy your stay. We are speaking with King Street regarding some recent noise complaints we have received from our guests. They are currently investigating where the excess noise could be coming from & I'm sure we can rectify this. We have team members on 24 hours a... More 

Keilor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Lovely clean room. Friendly staff and excellent service. The location of the lodge was in a quiet location but not too far from all the action. If ever returning to Newcastle I would definitely choose to stay at the Travelodge again. Recommended by a family member, and very happy.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Megan S, Front Office Manager at Travelodge Newcastle, responded to this review

Dear Suzanne D, Thank you for the terrific review of your stay with us at Travelodge Newcastle. We love to hear that guests have enjoyed their time with us and would return again. We are extremely lucky to be located in such and ideal spot, so close to the city action. I will be passing on all your kind words... More 

Toowoomba
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

A first time stay in this Travelodge. Our room was clean and the staff were pleasant and helpful. It was ideal for our weekend to catch up with family. Access to reception is via King Street, not Steel Street - a little confusing.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Megan S, Front Office Manager at Travelodge Newcastle, responded to this review

Dear Jenny M, Thank you for taking the time to review your recent stay with us at Travelodge Newcastle. I am pleased to hear the staff were pleasant and helpful and that you like your room. I will be passing on your kind words to our team. I am sorry for the confusion you experienced with the location of our... More 

Brisbane, Queensland, Australia
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was a business trip so I only needed a room that was clean, comfortable and warm and The Travelodge met my expectations. The room was larger than I expected for a Travelodge and had a dining table which made consuming room service meals more comfortable. The heater was quiet and the bed very comfortable. The tiling etc in the... More 

Was this review helpful? Yes
Megan S, Front Office Manager at Travelodge Newcastle, responded to this review

Dear Traci T, Thank you for taking the time to review our property after your recent stay with us. I am very pleased to hear that we met your expectations. I will be sure to pass on your kind comments about your meals to our restaurant staff. I am sorry to hear that your stay was affected by noisy guests.... More 

Sydney, Australia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Leesa, Emma & Co. will take good care of you. Nothing is too much trouble and all with a smile. We have booked a number of functions @ Travelodge Newie and will continue to do so! :-) Highly recommended as a place to stay as well.

Was this review helpful? Yes
Megan S, Front Office Manager at Travelodge Newcastle, responded to this review

Dear craig h, Thank you for taking the time to write your amazing review. I will pass on your comments to the team and especially Leesa & Emma. Our team prides itself on offering great service and I am pleased to hear that this is what you have experienced. We look forward to welcoming you back for your next function.... More 

Eatons Hill
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is in a great position within a close proximity to the city center. I think an upgrade to the rooms and foyers would be a great overall plan for the building. Items that effected my stay were my bed was uncomfortable and it took its toll on me the next day as i didn't sleep.

Review collected in partnership with this hotel

Was this review helpful? Yes
Megan S, Front Office Manager at Travelodge Newcastle, responded to this review

Dear W3195EQwilliamm, Thankyou for taking the time to review your stay with us at Travelodge Newcastle. We are very lucky to be located in such an ideal spot close to all the activities in our city. I am sorry to hear you did not have a comfortable experience with us. We are undergoing a few changes at the moment and... More 

Walcha
5 of 5 stars Reviewed 3 weeks ago

My husband and I have stayed at a few hotels in Newcastle and this one is good value for money and the staff were extremely friendly and helpful. It is within reach of many services and easy to find. We did find parking was a bit hard to get on the site but evetually found one.

Review collected in partnership with this hotel

Was this review helpful? Yes
Megan S, Front Office Manager at Travelodge Newcastle, responded to this review

Dear joannebl4016YR, Thank you for taking the time to let us know about your recent stay with us at Travelodge Newcastle. I am pleased to hear that the staff were extremely friendly and helpful. I will be sure to pass on your comments. We are very lucky to be located in such a central location close to many services in... More 

Sydney, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

We always love staying at the Travelodge Newcastle. The rooms are clean and bright. The staff are very friendly and always helpful. We have stayed there 4 times. It is really close to all the things we wanted to see in Newcastle.

Review collected in partnership with this hotel

Was this review helpful? Yes
Megan S, Front Office Manager at Travelodge Newcastle, responded to this review

Dear bronwyns264 Thank you very much for taking the time to write a review after your recent stay with us at Travelodge Newcastle. I am delighted to hear that you appreciated the clean rooms, our friendly and helpful staff and great location. We appreciate your loyalty and we hope we can welcome you back again soon. Kind regards, Bridget Carrigan... More 

Dexter
Level Contributor
5 reviews
5 of 5 stars Reviewed 4 weeks ago

Room spacious, clean and comfortable. Staff made us feel like family. Answered questions we had from site seeing to transportation options. Had many food, shopping, and site seeing options within walking distance. Would make this our first choice should we return.

Review collected in partnership with this hotel

Was this review helpful? Yes
Megan S, Front Office Manager at Travelodge Newcastle, responded to this review

Dear Samuel Z Thank you so much for this positive feedback! I am truly happy to hear that our staff made you feel like family. I will certainly pass on your message to the whole team in order to keep on providing such high standards of service. The biggest complement you could give is that you would make us your... More 

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Prices are for 1 room, 2 adults
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