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Crowne Plaza Newcastle

4.5 of 5 Cnr Merewether St & Wharf Rd, Newcastle, New South Wales 2300, Australia
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Certificate of Excellence 2014
Crowne Plaza Newcastle
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Crowne Plaza Newcastle
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475 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed today NEW

I stayed here now twice within this year, in July and November. Both times for work. I really enjoy this hotel, especially when you get a water view. Its so nice to look out on the shipping yards watching the tugboats go by (seriously). I found both rooms that I had spacious, and more than adequate for my needs. The... More 

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CANBERRA ACT
Top Contributor
51 reviews 51 reviews
41 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

There are not many choices when you are looking for quality accommodation in Newcastle that provides modern amenities, space, good location and value for money. The Crowne Plaza meets, and exceeds all of these criteria. All rooms feature a separate sitting room and kitchenette and modern roomy bathroom with a separate bedroom with a king bed. Many rooms have views... More 

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Sydney
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great location on the Newcastle foreshore. Very helpful staff always willing to assist. Hotel rooms are reasonably appointed. Close to all of the restaurants that are so popular in the precinct. Only minuses are no free wifi and cost of parking which is $29/day.

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Geelong, Australia
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

A perfect location right near Civic station with a great view along the water and easy access to the ideal walking path along the water front . Very near a wide range of eating places and the CBD. Check out at 11.00 was a bit chaotic so it may be best to finalise any payments etc a little earlier if... More 

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Sydney, Australia
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
4 of 5 stars Reviewed 1 week ago

Frequently stayed here for business and had consistently good service. Excellent location with views of a working harbour - always something happening .... which means you my have an occasional ship leaving at night with the usual noise and activity of tug boats. Great selection of restaurants within close walking distance. Lovely long walk to the light-house. Free gym access... More 

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Dubbo, Australia
Top Contributor
133 reviews 133 reviews
27 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 1 week ago

We often stay at the Crowne in Newcastle because it is so convenient to everything and the views are fabulous. The staff is always very helpful and accommodating and present the hotel beautifully. Breakfast is in generous proportions and there is something to be said about a lazy Sunday morning brekkie watching the ships come into port.

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Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 of 5 stars Reviewed 1 week ago

We stayed for 2 nights and thought the hotel was excellent. Our room was clean and well stocked and had a thoughtful lay out eg a sink so you are not filling your kettle in the bathroom, and a tea towel. The staff were friendly and professional and the valet parking was good. Only slight negative - there is a... More 

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Erin O, Senior Guest Experience Manager - Food & Beverage at Crowne Plaza Newcastle, responded to this review

Dear Lollie57, Sincere thanks for taking the time to provide feedback on your recent stay. While I was pleased to read you enjoyed your stay overall, I was equally disappointed to read of your frustration in relation to your experience in Seasalt restaurant. Service is an area we always strive to improve upon however it appears as though we've missed... More 

Sydney
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for a weekend away and enjoyed our stay. Bed was comfortable as were the pillows. The walls are thin unfortunately and we could hear other guests. The bathroom was a bit tired with a tile missing which is a shame. The view was nice and the service was average.

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Erin O, Guest Experience Manager at Crowne Plaza Newcastle, responded to this review

Thank you for your review Anniesbox - It's been nearly a year since your stay so you are certainly due for another! It is wonderful to see that you enjoyed your stay. I am pleased to let you know that this year our housekeeping and engineering departments have undertaken a rigorous maintenance and spring cleaning program, so that all of... More 

Brisbane, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Crowne Plaza Newcastle is a great place to stay for business or pleasure. Located near all major ammenities and an easy walk to the beach. The gym next door is top class. The staff at the Crowne are pleasant and very helpful.

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Erin O, Guest Experience Manager at Crowne Plaza Newcastle, responded to this review

Thank you Mark P, I agree that our location on Newcastle Harbour certainly allows for a relaxing riverside feel. I am glad that we were able to help you have a productive stay, whether it's business or leisure! Regards, Erin O'Brien Guest Experience Manager More 

Newcastle, Australia
Senior Contributor
29 reviews 29 reviews
28 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I reviewed this hotel earlier this year and made comment about the poor service. Unfortunately it has not improved. Either the management do not read Trip Advisor or they simply do not care because of the lack of quality competition. Inexperienced staff and lack of managerial guidance appear to be the main problem. Check in girl referring to us as... More 

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Matthew A, Manager at Crowne Plaza Newcastle, responded to this review

Dear LeonSokulsky, Thank you so much for your review and please accept my apologies that you have now had two visits where elements of your stay let you down. We spend a great deal of time and effort working to develop our team and our processes so that we can offer our guests an experience that really highlights the wonderful... More 

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Additional Information about Crowne Plaza Newcastle

Address: Cnr Merewether St & Wharf Rd, Newcastle, New South Wales 2300, Australia
Phone Number:
Location: Australia > New South Wales > Greater Newcastle > Newcastle
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Newcastle 4.5*
Number of rooms: 175
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Also Known As:
Crowne Plaza Newcastle Hotel Newcastle
Newcastle Crowne Plaza
Hotel Style:
#1 Business Hotel in Newcastle
#1 Luxury Hotel in Newcastle

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