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Crowne Plaza Newcastle

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Cnr Merewether St & Wharf Rd, Newcastle, New South Wales 2300, Australia
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1 room 1 guest
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Crowne Plaza Newcastle
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609 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed yesterday NEW

The hotel is in a great location right on the water and short walk to honeysuckle restaurants. Rooms are becoming a little out dated and the breakfast was not bad but just average. Staff were very helpful and always smiling.

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Newcastle, Australia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed yesterday NEW

The overall atmosphere of the hotel was nice. Staff were friendly, even our room service waiter at 11pm was more than happy to see us. The food delivered is worth a mention. It was aesthetically pleasing, large portion and very tasty. We had the pulled pork pizza and the childrens beef burger. The room layout was functional and bed very... More 

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Wollongong, Australia
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed in a suite with great views and separate lounge area but only a queen size bed. Staff were on the ball and valet parking was convenient and reasonably priced at $29 per night. We chose this hotel because of the views, and location in the Honeysuckle precinct, which was very quiet on a Monday night with most restaurants... More 

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Erin O, Guest Experience Manager at Crowne Plaza Newcastle, responded to this review

Trentbro, thank you for taking the time to leave your feedback! We are so pleased you and your partner enjoyed your time with us in Newcastle. Our staff aim to take care of your every need so you can relax and enjoy your stay together, so your comments regarding the valet service are much appreciated. Regards, Erin O'Brien Guest Experience... More 

Sydney, Australia
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here three days for a long weekend. Lovely light and spacious hotel lobby. The corridors on each of the floors are also light and have windows down one side (I hate those long gloomy hotel corridors with no natural light). Most rooms have waterfront views over a working harbour and port and you can watch the big barges come... More 

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Erin O, Guest Experience Manager at Crowne Plaza Newcastle, responded to this review

Arr-Jimlad, it was a pleasure to host you and your family! Our hotel was architecturally designed to make the most of our light and open position, I'm so glad it assisted in the relaxing feel of your stay. By staying for a long weekend you were able to make use of both the hotel facilities and the many attractions along... More 

Stockholm, Sweden
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed her for 4 nights in August for business. The hotel is Situated direct on the waterfront with possibility to take beautiful walks/runs just outside. Clean and big rooms and a good valet parking service. I would stay here again.

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Erin O, Guest Experience Manager at Crowne Plaza Newcastle, responded to this review

Thank you for your recommendation CA R! Our location on Newcastle Harbour is certainly second to none - I'm so glad you were able to enjoy it during your business trip. It's important to be able to unwind when travelling for work. Regards, Erin O'Brien Guest Experience Manager More 

Sydney
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I was here for a brief overnight trip as I was presenting at a conference in the ballroom downstairs the next day. The service was very friendly from all the staff. The room was nice - the bathroom a little dated and I had a room out the back with a view over the street rather than the port. Of... More 

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Erin O, Guest Experience Manager at Crowne Plaza Newcastle, responded to this review

Thank you for your review and insightful recommendations Lozzyp13! We're so glad you were able to have an enjoyable stay during the conference. We understand that being the presenter at a conference isn't always easy, and we like to organise a seamless stay for you to ensure your success. We look forward to welcoming you back again soon, maybe for... More 

Booker Bay, Australia
Level Contributor
43 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice hotel in a good location. Apartment style hotel with basic facilities. Clean and fairly modern as you would expect from a crown plaza. Disappointed to find out on check in that it's mandatory valet parking and a cost of $29.00 per night - otherwise street parking. Leaves a bitter taste and the sense of being ripped off. Then the... More 

Was this review helpful? Yes 2
Erin O, Guest Experience Manager at Crowne Plaza Newcastle, responded to this review

Greg N, thank you for your honest review - your feedback is much appreciated. Our location in the heart of Newcastle does incur the challenge of offering convenient parking for our guests. In order to have secure parking we have a 24 hour valet service, or as you have pointed out there are other parking options available. I can certainly... More 

Sydney, Australia
Level Contributor
128 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Prompt efficient check-in, spotless room with all you could expect (except a cheap LED TV set with a stretched picture), pleasant view of the Hunter River and docks. The only downside was expensive Wi-Fi, and expensive valet parking (cost not advised in advance). Close to cafes and restaurants (recommend Mason).

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Erin O, Guest Experience Manager at Crowne Plaza Newcastle, responded to this review

Pwayland thank you for your glowing review! It's wonderful to see that our efficient service allowed you to make the most of your time in Newcastle, exploring all that the city has to offer. Thank you for your feedback regarding the televisions - it helps us to identify what matters most to our guests so that we can take measures... More 

Newcastle, Australia
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My partener and I have been regularly dining at the Newcastle Crown Plaza for the past 2 year's since joining the Hotel's rewards program. The food is high quality, well presented and always cooked to our liking. Couple this with the amazing view and you have everything a dining experience should be but wait there's more! Just when you think... More 

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Erin O, Guest Experience Manager at Crowne Plaza Newcastle, responded to this review

Paul3535, thank you for your loyalty and your lovely comments. We have shared your feedback with the hotel team as a whole, to further recognise the hard work Justene and the team put into our Seasalt Restaurant. Justene made the following comment and I would like to share it with you - "Just doing what I love...serving people in our... More 

Newcastle, Australia
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

The Crowne is a great hotel which is expected from IHG. All rooms have views of the city or harbour and its located right on the edge of the Honeysuckle boardwalk. Enjoy great food and wine or take a scenic walk around the beautiful harbour and coastline.

Was this review helpful? Yes
Erin O, Guest Experience Manager at Crowne Plaza Newcastle, responded to this review

Visit_Newcastle_Aust, what a great username - we wholeheartedly support your recommendation! Newcastle is such a special place, and we are so happy to be able to host guests and help them enjoy the city. I'm glad your experience in the hotel supported your expectations of an IHG Hotel - we aim for every guest to have a great stay. We... More 

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