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All 21 Newcastle hotels

Crowne Plaza Newcastle

4.5 of 5 Hotel   |   Cnr Merewether St & Wharf Rd, Newcastle, New South Wales 2300, Australia
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Ranked #4 of 21 hotels in Newcastle
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 5 days ago
Sydneyrob Sydney
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432 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
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English first
Sydney
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Good location although not obvious where to park upon arrival. At nearly $300 per night it is not cheap and on top of that you have to allow a further $29 for "valet parking" even if you park the car yourself - unimpressed at that. Would look for another option next time.

Was this review helpful? Yes
Erin O, Guest Experience Manager at Crowne Plaza Newcastle, responded to this review

Sydneyrob, thank you for your review and feedback. I apologise that you felt disappointed with your stay at Crowne Plaza Newcastle, due to the parking situation. Being in the great CBD location, parking is an obstancle that we have worked to find a solution for. Our solution is valet parking, so our staff can park your car in our secure... More

Sydney, Australia
Contributor
14 reviews 14 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

In my opinion, best hotel in Newcastle for service and location. Great front of house service and very accomdating to our requests. Nice view overlooking the harbour. Hotel location close to town centre.

Was this review helpful? Yes
Erin O, Guest Experience Manager at Crowne Plaza Newcastle, responded to this review

Mike W, I am so glad that you enjoyed your time with us! Thank you for taking the time to share your positive experience, and we look forward to welcoming you back again soon. Regards, Erin O'Brien Guest Experience Manager More

Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a high standard, beautifully located 5 star hotel. The suite we had was great, overlooking the harbour and fully equipped and of a standard that left nothing to complain about at all - huge bathroom, comfortable and well equipped bedroom and the kitchen/living area was large and comfortable encouraging one to relax and enjoy the stay, along with... More

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Erin O, Guest Experience Manager at Crowne Plaza Newcastle, responded to this review

Ian E, thank you for your review! We strive to achieve total satisfaction for our guests - I am so glad that our team were able to deliver a great stay for you and your partner! Your comments have been passed onto the team, in particular the Seasalt staff as you enjoyed your dining experience so much. We look forward... More

Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for business for 3 nights recently.. Must say the staff whr terrific and really helpful, room overlooked street, comfortable..That said..I thought all the "Facility charges" a bit over the top.. $25 p/n parking $29 p/n internet - more than I spend a month $4.00 for any type of room service + normal high food/Bev charges, but that's... More

Was this review helpful? Yes 2
Erin O, Guest Experience Manager at Crowne Plaza Newcastle, responded to this review

Thank you for your feedback MzLink - it is always good to get a review from a guest who has stayed with us for a few nights, not just a fleeting visit! Your comments regarding the staff and service are much appreciated, as our team work hard to make sure that every guest is both productive and rejuvenated during their... More

Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a lovely place to stay with great views of a working harbour where ships pass your window and the waterfront walkway takes you into town-a pleasant stroll.There are plenty of cafés and restaurants along the boardwalk and Honeysuckle area has a great hotel.We had a balcony which is great to stand or sit on and watch the comings... More

Was this review helpful? Yes 1
Erin O, Guest Experience Manager at Crowne Plaza Newcastle, responded to this review

Aussiedrivers, thank you for your lovely review! It's great to see that you were able to relax together and enjoy Newcastle and the Honeysuckle precinct! As IHG Rewards members, your feedback is very important to us. It is therefore even better to receive a great review. We look forward to welcoming you next time, Erin O'Brien Guest Experience Manager More

Newcastle, Australia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

this is a beautiful hotel, with a great bonus breakfast. valet parking is a rip off wouldn't waste you're money. beautiful view of the harbour. but this hotel is just like the budget one's nothing fancy.

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Erin O, Guest Experience Manager at Crowne Plaza Newcastle, responded to this review

Butler226, thank you for your review from your stay in 2013 - a long time coming so we appreciate the thought! I am so glad that you enjoyed our lovely hotel and extensive breakfast buffet in Seasalt Restaurant. Many of our guests enjoy the Harbour views, spacious suites and attentive staff. I apologise that your experience did not meet the... More

Contributor
15 reviews 15 reviews
9 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great staff, with attention to the customer. Great location with the waterfront access and plenty of eateries along the foreshore. (A little more expensive but the variety is great) the hotel had breakfast included which is to a high standard. Rooms are more generous than I first expected with a small kitchenette included. If you want wifi it will costs... More

Was this review helpful? Yes
Erin O, Guest Experience Manager at Crowne Plaza Newcastle, responded to this review

Richard S, thank you for taking the time to review your stay with us! Your comments regarding the staff are certainly appreciated. Our staff work hard to ensure that every guest enjoys their time in the hotel and in Newcastle, so it is wonderful to see that we succeeded. I am pleased to let you know that our free rewards... More

Newcastle, Australia
Top Contributor
51 reviews 51 reviews
27 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel would have to be the best located hotel in the city of Newcastle. Being right on the harbour and in the happening Honeysuckle precinct, everything you'd possibly need is right on your doorstep. The check in process was fast and the staff were very friendly. The complimentary upgrade to a suite was very much appreciated, thank you, so... More

Was this review helpful? Yes
Erin O, Guest Experience Manager at Crowne Plaza Newcastle, responded to this review

GF2183, thank you for your lovely review! We are also very smitten with our great location and wonderful views of Newcastle Harbour and Nobbys! I am glad that you enjoyed your complimentary upgrade and the service provided by our team - delighting guests is our main aim. We look forward to welcoming you next time, Erin O'Brien Guest Experience Manager More

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I conduct Regular business trips to this hotel and am a club member of IHG group. Hard to beat the location and nearby amenities of the wharf and boardwalk to Nobbys. It's a great venue to get a quick walk or run in after a day of meetings and catch up with colleagues at a nearby restaurant... Ticks the boxes... More

Was this review helpful? Yes
Erin O, Guest Experience Manager at Crowne Plaza Newcastle, responded to this review

M D, as an IHG Rewards member your feedback is of the utmost importance to us! It is great to see that our hotel's location and staff allow you to work productively, as well as unwind after a long day. Thank you for your feedback regarding the hotel and our free reward program's value. As an IHG Rewards member you... More

Wollongong
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Friendly staff, wonderful location and access to the waterfront makes this a great place to stay. Loved the layout of the rooms and separate lounge area. Highly recommend this place and we will certainly be returning for a little longer.

Was this review helpful? Yes
Erin O, Guest Experience Manager at Crowne Plaza Newcastle, responded to this review

Geraldine_53_10, thank you for your recommendation. We do find that the suite layout of our rooms allows for more space to both work and relax. I am glad to see that the service from our team at Crowne Plaza allowed you to enjoy your time here. We look forward to welcoming you back (as you say, for longer next time!),... More

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Additional Information about Crowne Plaza Newcastle

Address: Cnr Merewether St & Wharf Rd, Newcastle, New South Wales 2300, Australia
Phone Number:
Location: Australia > New South Wales > Greater Newcastle > Newcastle
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Newcastle 4.5*
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Also Known As:
Crowne Plaza Newcastle Hotel Newcastle
Newcastle Crowne Plaza

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#2 Romantic Hotel in Newcastle #3 Business Hotel in Newcastle #3 Luxury Hotel in Newcastle
Hotel Class
Official Description (provided by the hotel)
Enjoy stunning harbour-front views, elegant bars and restaurants and easy access to Hunter Valley golf courses and premier wineries when you book your stay at Crowne Plaza Newcastle. Relax and rejuvenate in total comfort when you chose from one of our varied selection of 175 suites, each equipped with functional kitchenette, separate living room and a spacious working area. Indulge in a delicious meal at Crowne Plaza Newcastle’s signature restaurant, Seasalt, open daily for breakfast, lunch and dinner, and enjoy fresh-caught seafood and dishes expertly prepared from fresh local produce. Sample some little known gems from the Seasalt wine menu or try an award-winning Hunter Valley tipple. Why not meet friends or network with colleagues over a pre-dinner drink in our hotel bar and watch the sunset over the harbour?Guests seeking to remain active while they travel can enjoy full complimentary use of our on-site fitness centre, featuring an array of gymnasium amenities and a 25-meter private pool.Events and wedding celebrations are also a speciality of Crowne Plaza Newcastle, with nine versatile function spaces available for guests to choose from. Most meeting and function rooms boast an abundance of natural sunlight and picturesque views over the harbour’s rippling waters.Crowne Plaza Newcastle is conveniently located just a 25-minute taxi ride from Newcastle Airport in Williamtown, or 2 hours' drive from Sydney Airport. We're 100 metres from Civic Train Station, and a tourist tram serving local attractions stops outside the hotel. The Hunter Valley is 45 minutes by car, while Newcastle's beaches are just 800 metres away. The harbour-side location also means that local industry, especially coal, is close by.Enjoy complete comfort and exemplary service when you book your stay at Crowne Plaza Newcastle and experience all the history and wonder of this beautiful coastal location. ... more   less 
Number of rooms
175

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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