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Crowne Plaza Newcastle

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Cnr Merewether St & Wharf Rd, Newcastle, New South Wales 2300, Australia
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Crowne Plaza Newcastle
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Crowne Plaza Newcastle
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556 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Byron Bay, Australia
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

The Crowne is a comfortable old-fashioned hotel in a great location. The building has character and the staff are especially friendly, kind and helpful. Stay in a water-view room if possible: you can see the tug-boats chug along the river to the sea. 24 hour snacks, drinks and light meals are available. Just be aware that there are no cooking... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

We recently spent a night at the Crowne Plaza in Newcastle Nsw. To say we were disappointed would be a huge understatement. The room for one night was far from cheap so we expected an impressive stay. We had absolutely no water pressure when we showered and had little to no hot water in the bathroom! A very disappointing night... More 

Was this review helpful? Yes 2
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Was quite happy with our 1br apartment with advertised kitchenette until we went to use it. A jug, a small fridge, 4 cups, 4 teaspoons & a sink. Think the description on all advertising needs to be changed. So much for the basic food provisions we bought. Staff were lovely & hotel overall was very nice. Good position on the... More 

Was this review helpful? Yes 1
Mona Vale, Australia
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Had 2 nights in this lovely hotel recently for our 30th wedding anniversary. Delighted with the room & the wonderful views of the lovely port of Newcastle. I think next time I'll take some binoculars & become a "port traffic tragic" or whatever they're called. The tugs were moored almost opposite our room & we saw them heading out for... More 

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Erin O, Guest Experience Manager at Crowne Plaza Newcastle, responded to this review

DkEadie, it's always a pleasure hosting guests for special occasions. We like to help them celebrate and create lasting memories. It's wonderful to see you enjoyed your time at the hotel, and joined the rest of the staff as 'port traffic tragics' - there's always something to see! We look forward to welcoming you for the next special occasion, or... More 

Sydney, Australia
Contributor
17 reviews 17 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Handy to the Newcastle CBD with valet parking being a plus. Room was great with separate living area and bedroom and all the amenities we required. Room service prompt but food only average. Extensive water views but this is not the most attractive part of the Harbour. Staff were professional and businesslike but the Hotel did not have a family... More 

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Erin O, Guest Experience Manager at Crowne Plaza Newcastle, responded to this review

Raymond169, thank you for your feedback. Our valet service is a surprise to many of our guests - I'm glad you made use of the convenient service. Your room tip is great advice, as our Harbourside suites have wonderful views of the working harbour. We work hard to provide great service for all of our guests, no matter their purpose... More 

Sydney, Australia
Top Contributor
71 reviews 71 reviews
49 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our second stay at the Crowne Plaza Newcastle. The room was spacious and we liked the fact that there is a separate bedroom and living area. We were lucky enough to get a harbour view and as we stayed over Chinese New Year celebrations, had a lot to see from our balcony. We really like the location with... More 

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Erin O, Guest Experience Manager at Crowne Plaza Newcastle, responded to this review

Fussyvoyager it's wonderful to see that you enjoyed your stay, especially considering the 'fussy' name. There are many events throughout the year in the Honeysuckle Precinct, and we are so fortunate to be right in the midst of the excitement. JJ King is always a nice touch to Friday and Saturday nights, and I'm glad you enjoyed his music as... More 

Mississauga, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Clean, friendly hotel in great location with excellent restaurant, pool and gym. Room furniture is not high-end but layout of roo is exceptional with kitchenette, small living area and seperate bedroom. Complimentary breakfast was exceptional.

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Erin O, Guest Experience Manager at Crowne Plaza Newcastle, responded to this review

Wendy_Papke, thank you for your review! We understand that in order to have a great stay, you need to enjoy great facilities. It's wonderful to see you made use of the restaurant, on-site pool, and Forum Gym. Your feedback regarding the furniture is much appreciated, as it helps us pinpoint our next area to focus on in our cycle of... More 

Wollongong, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Have just returned from a stay at the Newcastle Crowne Plaza. Have stayed at this hotel on many occasions over the past few years. As always it's a pleasant stay. All staff from all departments are friendly and make you feel welcome by showing a genuine interest in you and your stay. This hotel has a high standard of cleanliness... More 

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Erin O, Guest Experience Manager at Crowne Plaza Newcastle, responded to this review

Thank you for your review and room tip Kim M, the Harbourview Suites are certainly the best choice for a relaxing view. Being a repeat guest, you certainly know the high standards of service we hold ourselves to. It's wonderful to see that you have always enjoyed a warm welcome in all areas of the hotel. We look forward to... More 

Melbourne, Australia
Top Contributor
203 reviews 203 reviews
30 hotel reviews
117 helpful votes 117 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here due to our original hotel being flooded by the storms. The location is excellent, based on the harbour with lovely walks along the esplanade to a range of great restaurants. My room was a nice size, clean and with good facilities, however, there is a full length mirror in the bedroom, but no ceiling mounted bedroom lights... More 

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Erin O, Guest Experience Manager at Crowne Plaza Newcastle, responded to this review

Thank you for your review and welcome feedback Chookybirdy! I'm glad we were able to accommodate you in what would have been an unplanned move. It's wonderful to see you enjoyed our location on Newcastle Harbour and next to the Honeysuckle dining precinct. The Harbourview suites are certainly the best choice of room. Thank you for your feedback regarding the... More 

London, United Kingdom
Top Contributor
72 reviews 72 reviews
72 hotel reviews
134 helpful votes 134 helpful votes
3 of 5 stars Reviewed 1 week ago

Standard Crowne Plaza hotel situated in the centre of New Castle town. A modern low rise building with good views of the Hunter River with some seriously large ships entering and leaving the busy port. Good all round hotel for both the business and family/tourist market.

Was this review helpful? Yes
Erin O, Guest Experience Manager at Crowne Plaza Newcastle, responded to this review

Thank you for your review Marc S, Our location in Newcastle Harbour is certainly second to none! We continually look at ways to improve our hotel for all of our guests, for every possible purpose of stay. Your feedback regarding the suitability for both business and family stays is very much appreciated! Regards, Erin O'Brien Guest Experience Manager More 

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