Very friendly and helpful staff. The location is in the heart of Newcastle and close to great dining on Darby St & shows. We had a clean, well presented room with a good view of Newcastle Harbour. Breakfast was excellent, but I wouldn't recommend the brand of coffee currently in use. Secure parking is available at a very reasonable rate.... More

Stayed here with my husband, found the rooms clean and well presented the staff were friendly and location was fabulous! left my jacket in the closet which they promptly located after we departed and had ready and wrapped for a friend to pick up on the way through which wasn't a hassle for them at all.Would stay again!

We were a first time stayer at the Newcastle NOVOTEL and we were very surprised by the venue. Located very close to the beach in Newcastle it is also a very handy walk to some of the more historic places of the City. The staff at the Reception Desk were very helpful and charming and the staff in the Restaurant... More

Having stayed at this hotel often for 18 months of the past 2 years, but having not been for 6 months, I was looking forward to a night there. On check in, I was treated quickly and efficiently with an informed approach to the Accor program (it does get tedious being asked if I am a member whenever I stay... More

My husband and I stayed here for a weekend away. The service could not be faulted. The staff went out of there way to help us. We stayed in the ocean view room and were treated to a pod of dolphins from our balcony on our last afternoon. Will definitely stay here again

Very nice hotel close to the beach. My room faced out on to a construction site and a Spanish Restaurant which was open for a function, so there was some noise. However the room was clean and nicely presented and quite spacious. This does seem to be a quiet part of town and I didn't find much choice around in... More

It was a pleasure to stay! I loved the location and the staff we excellent. Very efficient and friendly. I will definitely stay again and tell friends what a great hotel it is! Thank you to all your staff.

We arrived late afternoon and as we were going to a concert that night ordered room service to be delivered at 6pm so we didn't have to rush . It arrived on time and was very nice. The bed was very comfortable and the staff very friendly and helpful. Breakfast the following morning was very tasty and plenty of it.... More

At reception very polite and friendly, helpful in all areas, rang down for room service, was disappointed with the way the lady addressed the call. If I remember rightly, she did not give me a name and went ah when I asked for extra butter to go with my vegies. Meal was delivered, but no butter. It arrived about 5... More