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Mercure Goulburn

Certificate of Excellence
2 Lockyer St | (near the Big Merino), Goulburn, New South Wales 2580, Australia (Formerly Best Western)
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Mercure Goulburn
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379 Reviews from our TripAdvisor Community

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Traveler rating
    193
    143
    31
    7
    5
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100
113
20
76
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
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  • All months
    (379)
  • Mar-May only
    (116)
  • Jun-Aug only
    (116)
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    (63)
  • Dec-Feb only
    (84)
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Hastings, Australia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Beautiful room with modern furniture and tastefully decorated, very trendy. Fully renovated bathroom with the fluffest huge towels. The restraunt was really good, beautifully presented tasty food and fantastic service. My prawn & and mussel pasta was superb. Had room service breakfast which was excellent value, our friends opted for the Buffett which they said was really good too. Highly... More 

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Sydney
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

It was very comfortable but with some simple changes could improve. Guests need to be aware that the bathroom is one step up from the room. With black carpet in the room and back tiles in the bathroom, the step is hard to see and you don't expect to have a step. My husband tripped so this is a bit... More 

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Canberra, Australia
1 review
4 of 5 stars Reviewed 4 days ago NEW

Enjoyed our stay, nice clean room and good facilities. It was very cold but the rooms where nice and warm. Food was good and the staff where very helpful. Would recommend it for everything from singles to families.

Review collected in partnership with this hotel

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Geelong, Australia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We had stayed at this place before, when it was Trappers, at the outskirts of Goulburn, and were surprised by the change of ownership. As members of the Accor Group we were pleasantly surprised that the range of their hotels is covering more and more territory, and when we heard "Mercure" we had great expectations. The room was clean,spacious, and... More 

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hobart
Level Contributor
1 review
4 of 5 stars Reviewed 1 week ago

Room was extremely cold on arrival but did heat up. Nespresso machine was a nice touch. Disappointing that restaurant and bar were closed on Sunday night. Venue will improve once building work is complete. Excellent stopping spot while travelling north

Review collected in partnership with this hotel

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Sydney, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Very comfortable mattress and everything needed for a few nights stay, room to work on my laptop. The staff were very friendly and helpful. A bonus was the snow in the morning, beautiful sight to wake up to.

Review collected in partnership with this hotel

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Mercure on an overnight trip Sydney- Melbourne (2A, 2K) and has a 2 bedroom room. The hotel is right at the southern motorway exit and right next to the McDonalds, Big Merino and Trappers bakery. Having said that though it was very quiet. Parking is right at the door to the rooms (motel style). The rooms... More 

Was this review helpful? Yes 2
Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This newly refurbished hotel complex is convenient for an overnight stay on the way to Sydney from Melbourne. Easy to find near the big Merino and rooms are modern and comfortable. Bed very comfy. Handy to food outlets and petrol.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Melbourne, Australia
1 review
1 of 5 stars Reviewed 3 weeks ago

I booked to stay at this hotel just two and a half hours before my arrival using the Mercure website and my phone. On arrival i was told i did not have a booking for that night, there were no rooms available and that I'd made a non refundable booking for a night in three weeks time. Seems I made... More 

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Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Our room was spotlessly clean, comfortable and well equipped. Proper milk and biscuits for tea are always welcome. The apartment layout is great for families with 2 kids. Nice warm beds, proper lounge, sparkling new bathroom and a good kitchen. We chose the hotel for its heated indoor pool and were disappointed to find it out of action but otherwise... More 

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