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BEST WESTERN Goulburn

Certificate of Excellence
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77 Lagoon Street, Goulburn, New South Wales 2580, Australia (Formerly BEST WESTERN Centretown Goulburn)
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1 room 1 guest
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BEST WESTERN Goulburn
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245 Reviews from our TripAdvisor Community

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Traveler rating
    104
    95
    26
    10
    10
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73
60
15
64
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (245)
  • Mar-May only
    (71)
  • Jun-Aug only
    (82)
  • Sep-Nov only
    (48)
  • Dec-Feb only
    (44)
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Greater Newcastle, Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW

Best Western Goulburn was a positive surprise. Rooms were fantastic and clean. Loft rooms provide for plenty of space with kids. Service went the extra mile and overall experience was excellent. Breakfast was also fantastic. We would definitely recommend it and will be back

Was this review helpful? Yes
Newcastle, NSW
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We have been very impressed with the (massive) size and cleanliness of the loft room. The buffet breakfast was also delicious with a wide variety of foods. Fabulous service and staff happy to go the extra mile to make our stay enjoyable! Highly recommended!

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Best place to stay the staff are fantastic and the heated indoor pool was a hit for my child wouldn't stay anywhere else in Goulburn my daughter has enjoyed it the most I have stayed at a lot of motels in Goulburn but I do prefer the best western. I will stay again

Was this review helpful? Yes 1
PropertyManager77, Owner at BEST WESTERN Goulburn, responded to this review

Hi Krystal & Miss F, Thank you for staying with us again. We love to see our families return. Vicki More 

Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Stayed for one night for business for the trip from Newcastle to Melbourne. Very comfortable room, great facilities and wonderful staff - would highly recommend to all. The reception staff were great on check in and check out and made me feel very welcome. Fast internet as well which is always good for working remotely.

Review collected in partnership with Best Western

Was this review helpful? Yes
PropertyManager77, Owner at BEST WESTERN Goulburn, responded to this review

Hi Sarah, Thanks for staying with us. Looking forward to your next visit. Vicki, Wayne, Adam More 

New South Wales, Australia
1 review
4 of 5 stars Reviewed 1 week ago

Had a lovely stay last night. Beds are fantastic. My partner and I didn't have a booking and rang first and the lady on the reception was extremely lovely and helpful. We arrived around 9pm to a very warm welcome, both from the receptionist and the lovely log fire in reception. Will stay again when passing through Goulburn.

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PropertyManager77, Owner at BEST WESTERN Goulburn, responded to this review

Hi Cathy, Thank you for your review and looking forward to your next stay. Vicki More 

Sydney
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 1 week ago

Have stayed at BW goulburn once before and were impressed enough to come back. This time for a considerable price we've been given one of the 'apartments' - one of 4 in a brick villa next door to the actual motel - and it's horrid. A couch too low and small to provide a seat for one adult let alone... More 

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PropertyManager77, Owner at BEST WESTERN Goulburn, responded to this review

Hi perupostergirl, Sorry to you did not enjoy your stay. Could you advise your room so maintenance can check the items indicated. Vicki More 

1 review
5 of 5 stars Reviewed 1 week ago

We had a room with 4 beds upstairs and a double down. Very good for our family of 5 to use as a base for visiting in the Goulburn area. Pool is small but the spa is lovely and hot and relaxing especially as it was winter. Pleasant, very polite staff and very clean hotel. Have stayed previously and would... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
PropertyManager77, Owner at BEST WESTERN Goulburn, responded to this review

Hi 470jeannetted, Thanks for the review. Vicki, Wayne & Adam. More 

Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Very friendly staff on check in. Some great gimmick ideas, which appealed. The room was very comfy, large and high quality - MASSIVE shower!! We ordered room service which was fast, and delicious (the Pulled pork Turkish burger was perfection) Thanks for a great night

Was this review helpful? Yes
PropertyManager77, Owner at BEST WESTERN Goulburn, responded to this review

Hi ST89, Thanks for the review and staying with us. Vicki More 

1 review
4 of 5 stars Reviewed 1 week ago

Enjoyed my stay. I stayed in the modern king suite. Comfortable bed, large shower, tasty room service dining, good breakfast making facilities in room including microwave. Also enjoyed the heating for a frosty Goulburn morning.

Was this review helpful? Yes
PropertyManager77, Owner at BEST WESTERN Goulburn, responded to this review

Hi Tiffanie K, Thanks for the review. Best Western Goulburn. More 

Forster, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel is excellent for large families with plenty of comfortable space. The beds are really comfy and the bathroom clean and luxurious, good kitchenette too. Easy booking and friendly front desk staff.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
PropertyManager77, Manager at BEST WESTERN Goulburn, responded to this review

Hi Melanie Family, thank you for staying with us in Goulburn. Vicki, Wayne & Adam. More 

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