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BEST WESTERN Goulburn

Certificate of Excellence
Hotel website
77 Lagoon Street, Goulburn, New South Wales 2580, Australia (Formerly BEST WESTERN Centretown Goulburn)
Special Offer
$1 Buffet Breakfast Deal
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212 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (212)
  • Mar-May only
    (71)
  • Jun-Aug only
    (49)
  • Sep-Nov only
    (48)
  • Dec-Feb only
    (44)
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Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed today NEW

We stayed one night and would have been happy to stay more if time had permitted. We arrived just in time to get the last available room which was a family suite of two levels (204}. We only required the lower level for the two of us. The young lady at reception was extremely helpful and gave us a seniors... More 

Was this review helpful? Yes
Sydney
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed one night in a queen suite. Just as advertised (and that's a good thing). The room was large with two queen beds, kitchen area, a sofa and a desk area. The bathroom was great with the deepest bath ( everyone ventured in at some stage over our stay). Being able to watch the big screen TV from the luxury... More 

Was this review helpful? Yes
Adam R, Owner at BEST WESTERN Goulburn, responded to this review

Hi Huntingford 4, Watching tele from the bubble bath...deservedly decadent! You might not know that we have king apartments for families. For a little extra you have a king bed studio for mum & dad plus a loft bedroom with 4 single beds and a 2nd TV for the wee ones. Everyone enjoys their own space. Have a peek next... More 

Melbourne, Australia
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

We booked the king spa suite on a $1 breakfast deal via Trip Advisor and it was great. Good value, very clean, comfortable bed, lovely spa bath, tasteful decor and quite modern, nice amenities. Staff were really helpful. Fully cooked buffet breakfast was excellent quality with everything you could think of and food was delicious. Better than we were expecting... More 

Was this review helpful? Yes
Adam R, Owner at BEST WESTERN Goulburn, responded to this review

Hi am, $1 cooked buffet breakfast deal has been a hit with our Trip Advisor friends. Thanks for the thumbs up. Vicki, Wayne & Adam. More 

1 review
4 of 5 stars Reviewed 3 days ago NEW

We were just passing through the town and needed somewhere to stay for the night, BEST WESTERN supplied us with a spacious family room (2 stories). A large entertainment room, 2 bedrooms with a king size bed in each and wired internet in each room. The couch folds out into a queen single bed. Very well equipped, with sufficient amenities.... More 

Was this review helpful? Yes
PropertyManager77, Owner at BEST WESTERN Goulburn, responded to this review

Hi TFG, Thank you for joining us in Goulburn. Safe travels. Vicki More 

Canberra
Contributor
14 reviews 14 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

My best friend and I stayed in the queen studio which had two queen beds and was a large room with lounge, desk, kitchenette, and large bathroom. Best of all for two mums getting away were the heavy drapes on the windows, our room was still dark at 9am! The room and linen was lovely and clean. Toilet could have... More 

Was this review helpful? Yes
PropertyManager77, Owner at BEST WESTERN Goulburn, responded to this review

Hello Ladies, Sounds like the "mums away" weekend hit the spot. Cheers. Vicki More 

Sydney, Australia
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 6 days ago NEW

I have to agree with jenny2222. My wife and I stayed here for a one night stopover. We booked late so had to choose a bigger room than we needed and it was comfortable and spacious. We also had problems with the heating/ aircon but got around them and reported it to reception when we left, which they appreciated. Now... More 

Was this review helpful? Yes
PropertyManager77, Owner at BEST WESTERN Goulburn, responded to this review

Hi Jim C, Thank you for staying with us in Goulburn. BEST WESTERN has a FREE continental breakfast promotion at the moment. When you click on the book now icon, you are taken to our reservation area. The FREE continental breakfast rate is at the top of a list of all our current rates. Guests are able to scroll past... More 

Sydney, Australia
Top Contributor
108 reviews 108 reviews
13 hotel reviews
180 helpful votes 180 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed, last night, in the lovely Best Western Goulburn, easy to find, great location, quiet and modern amenites. Booking and check-in was easy, and my room was one of the newish townhouse style rooms. It was a great design, albeit a rather colourless and cold looking black, grey and white,...upstairs was the bedroom, a small lounge, a tv and... More 

Was this review helpful? Yes
PropertyManager77, Owner at BEST WESTERN Goulburn, responded to this review

Hi Jenny 222, Thank you for your review of your stay with us in Goulburn. We decided to place the lounge/sofa bed in the bedroom and table and tub chairs in the lounge room so sleeping and living areas are separate. The 2nd TV makes viewing easy from either area. I'm disappointed we did not have a selection to please.... More 

2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have not even visited as yet but if the service, friendliness & all round helpfulness of Rebecca over the phone is any indication, our stay will be fabulous. Booking is for August - will let you all know but so far so good! Hurry up holiday time

Was this review helpful? Yes
Adam R, Owner at BEST WESTERN Goulburn, responded to this review

Hi CC, This is our first review BEFORE our guest has arrived. Guess I owe Bec a big hug! Vicki More 

Tamworth, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

Excellent customer service. Fantastic to be remembered by David. Friendly staff and brilliant accommodation Comfy, large beds and pillows. Lovely, luxurious bathroom facilities Fully equipped kitchen, with oven and large fridge

Was this review helpful? Yes
Adam R, Owner at BEST WESTERN Goulburn, responded to this review

Hi Bee N, Glad you enjoyed your stay. Vicki Rabjohns p.s. Mighty fine looking beef. Husband & son are out on the farm fencing today. Hope you still have some winter pasture left. More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Highly recommend as it is quiet and very cosy. Good for overnight or long stay. Breakfast in restaurant very good and front desk was very helpful. Nice and central for most attractions in the Goulburn area.

Was this review helpful? Yes
Adam R, Owner at BEST WESTERN Goulburn, responded to this review

Hi DCF, Thanks for the thumbs up. Looks like a great snowboarding season coming up. Vicki. More 

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