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BEST WESTERN Goulburn

Certificate of Excellence
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77 Lagoon Street, Goulburn, New South Wales 2580, Australia (Formerly BEST WESTERN Centretown Goulburn)
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1 room 1 adult
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BEST WESTERN Goulburn
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291 Reviews from our TripAdvisor Community

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GOLD COAST
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Our previous visit was excellent in all respects, this visit not so good. We are pleased to see the premises being renovated with the street appeal being improved. This visit we had a lower unit in a 2 storey block with noisy upstairs tenants, corridors & pipe work. We were looking forward to dining at the restaurant because of our... More 

Helpful?
Thank GoldCoastWayne
PropertyManager77, Owner at BEST WESTERN Goulburn, responded to this review

Hi Wayne, Thank you for visiting us again. Maybe ask about one of our accommodation & meal packages next time. Safe travels. Vicki More 

1 review
4 of 5 stars Reviewed 1 week ago

Hotel was clean, comfortable and convenient. Building works next door were not noisy but did detract from the aesthetics marginally. A broken air-conditioner had a replacement available but was a bit too noisy for night-time use when needed. Did not use any of the facilities. Otherwise a nice hotel.

Review collected in partnership with Best Western

Helpful?
Thank F5270TAmichaeld
PropertyManager77, Owner at BEST WESTERN Goulburn, responded to this review

Hi Amichaeld, Thank you for reviewing your stay. I hope you can enjoy our new facilities when completed. Vicki, Wayne & Adam. More 

Perth, Australia
Level Contributor
211 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed 1 week ago

There is a lot of construction & renovation happening on this site so we understand that there are going to be some inconveniences, however the air conditioning in our room was not working, so a temporary portable unit was installed. This was noisy & totally inefficient making the room quite humid & stuffy. What surprised us is that we were... More 

Helpful?
Thank Middydee
PropertyManager77, Owner at BEST WESTERN Goulburn, responded to this review

Hi Middydee, Thank you for the heads up. Could you advise your surname or room number so maintenance can check for problems. Vicki goulburn@bestwestern.com.au ph 02 4821 2422 xtn 163 More 

Maitland, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This being our 2nd year we have stayed here as we enjoyed it the first time. Rooms had everything we could ask for and the room was always clean. Fantastic service from all staff. When a tv would not work the staff had it fixed straight away no waiting. With a onsite restaurant with a well planed menu for all... More 

Helpful?
1 Thank Narelle I
PropertyManager77, Owner at BEST WESTERN Goulburn, responded to this review

Hi Narelle, Great to see you again. Only 11 months till Summer Nats 2017 Vicki More 

Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Newly renovated, the hotel was clean and comfortable. We had a loft style room which was like a small townhouse. The bathroom, kitchenette and lounge downstairs and the bed upstairs. The slight downside was that you could hear the neighbour's air conditioning and the water pipes at all hours. The restaurant was great - reviewed separately.

Helpful?
Thank Tracy E
PropertyManager77, Owner at BEST WESTERN Goulburn, responded to this review

Thanks for staying with us Tracey, Appreciate the review. Vicki More 

Paynesville, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We travel from Paynesville to NSW quite regularly and find Goulburn to be an ideal stop over, after a long drive. The Goulburn Best Western is very comfortable, clean, modern and it is our preferred place to stay on these long trips.

Review collected in partnership with this hotel

Helpful?
Thank Barbara W
PropertyManager77, Owner at BEST WESTERN Goulburn, responded to this review

Hi Barbara, Great to see you again. All the best for 2016. Vicki More 

Bondi, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I have been coming to this hotel for three years. The rooms are amazing everything you require. I am a sales Manager so it is important I am fully rested. The breakfast is amazing and they are able to do a special room and breakfast rate. Babbington's the on site restaurant is beautiful. They have a chef who has been... More 

Helpful?
1 Thank Jocelyn C
PropertyManager77, Owner at BEST WESTERN Goulburn, responded to this review

Hi Jocelyn, Thanks for the thumbs up! Vicki, Wayne & Adam More 

Melbourne, Australia
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed one night in a twin double bed room on our way home from Port Macquarie to Melbourne. Room was modern, clean and well equipped. Kids loved the pool after a 7hr drive. Beds and pillows are very comfortable... Enjoyed a short walk into town and dinner at Workers Club!!

Helpful?
1 Thank Alex S
PropertyManager77, Owner at BEST WESTERN Goulburn, responded to this review

Hi Alex, Thank you for spending some of your holiday with us in Goulburn. BEST WESTERN Goulburn More 

Brisbane, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff were very friendly and helpful. We were made to feel very welcome. We had a two story apartment which the kids absolutely loved. The apartment was very clean and luxurious. The restaurant was good and there was a heated pool. Reception also gave us additional towels when they heard our children wanted to go swimming.

Helpful?
Thank wouldloveaholiday
PropertyManager77, Manager at BEST WESTERN Goulburn, responded to this review

Hi "Mia" and family, Really pleased we could make our stay special. Travelling with any sort of special needs can be a chore. Isn't it nice when people have the no worries, we can do that attitude. Vicki & Team BEST WESTERN GOULBURN More 

Greater Newcastle, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Very pleasant and helpful reception staff. Restaurant staff were co-operative and friendly and the food was of high quality both for dinner and breakfast. Reception staff also took the time to re-check our bill and effect a refund of an overpayment I made due to my last minute changes to original requirements.

Review collected in partnership with this hotel

Helpful?
1 Thank grahamee2016
PropertyManager77, Owner at BEST WESTERN Goulburn, responded to this review

:) from us too. Vicki More 

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