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BEST WESTERN Goulburn

Certificate of Excellence
Hotel website
77 Lagoon Street, Goulburn, New South Wales 2580, Australia (Formerly BEST WESTERN Centretown Goulburn)
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BEST WESTERN Goulburn
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229 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (229)
  • Mar-May only
    (71)
  • Jun-Aug only
    (66)
  • Sep-Nov only
    (48)
  • Dec-Feb only
    (44)
All months
Melbourne, Australia
Level Contributor
32 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had an overnight stop in that motel on the way from our recent trip. We were looking for certain features in the room to have a comfortable stay. One of them was heating. Goulburn can be very cold at that time of the year and it was. The hosts were very obliging and let go through 3 different rooms... More 

Was this review helpful? Yes
PropertyManager77, Manager at BEST WESTERN Goulburn, responded to this review

Hi levr7, Thank you for staying with us in Goulburn Vicki, Wayne & Adam More 

Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We enjoyed our stay at Goulburn Best Western - though it was very cold outside we were warm in the room, it had electric blanket and best of all: the most comfortable pillows and bed in the whole trip!!

Review collected in partnership with Best Western

Was this review helpful? Yes
PropertyManager77, Owner at BEST WESTERN Goulburn, responded to this review

Hi Christopher G, Thanks for the review. Vicki More 

Canberra, Australia
Level Contributor
11 reviews
5 of 5 stars Reviewed 4 days ago NEW

I did an overnight stay with my family in the Best Western in Goulburn. This motel totally exceeded my expectations. It was clean, modern, quiet and had free WifFi. It also has a pool and spa but we didn't use those so cannot offer comment, we also didn't eat here. Slightly out of the town centre but was perfect for... More 

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PropertyManager77, Owner at BEST WESTERN Goulburn, responded to this review

Hi GA Family, Thank you for staying with us. Vicki Rabjohns More 

Melbourne, Australia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

My partner and I were on a road trip and stayed overnight in Goulburn。 We didn't book any accommodation in advance and prepared to stay overnight in a random 'motel'. There are several motels in the town, but we had driven passed them, then randomly chose the Best Western. The receptionist was lovely. When we opened the door of our... More 

Was this review helpful? Yes
PropertyManager77, Manager at BEST WESTERN Goulburn, responded to this review

Hi Bin, Thank you for your review. It certainly is icy in the highlands during ski season. Because air conditioners have a little think before they start heating, we have in wall electric heaters for instant warmth as well as bathroom heating. Only 2 months to spring. BEST WETERN Goulburn More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed 1 week ago

We arrived without a prior booking but were given a room immediately. The staff were all lovely, very accommodating and friendly. Nothing was too much trouble. Our room was clean, spacious and warm. Beds were very comfortable with beautiful pillows & small but clean bathroom with lovely complimentary products. I would return here next time for sure!

Review collected in partnership with this hotel

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PropertyManager77, Owner at BEST WESTERN Goulburn, responded to this review

Hi 795D, Thank you for choosing us in Goulburn. Vicki. Wayne & Adam. More 

Sidmouth, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I have often stayed at Best Western Goulburn visiting family & we have always found the staff helpful & the rooms lovely & clean. Lovely comfortable beds & spacious bathrooms with a bath. It is lovely to have a warm bath on a cold Goulburn evening.

Review collected in partnership with this hotel

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Sydney, Australia
Level Contributor
46 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed 1 week ago

We were on our way home from a road trip and decided to stop for the night rather than press on for another 4 hours. The room was in a shocking state: it hadn't seen a lick of paint in decades, the carpet was threadbare and filthy. The room had evidently not been recently properly serviced as I found a... More 

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PropertyManager77, Manager at BEST WESTERN Goulburn, responded to this review

Dear C1948, I do apologise our security provisions caused you offense. Payment guarantees are in place for the security of our guests, staff and business. We believe it is because of these security measures that guests can expect to stay at our property without having to deal with a wild party or unidentified person in the room next door. Thank... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Stayed in the " king deluxe room" We were very impressed with the aesthetics of room and bathroom. Very homely and comfortable. Had everything you need for an overnight stay. We will deffinatly be coming back again.

Was this review helpful? Yes
PropertyManager77, Owner at BEST WESTERN Goulburn, responded to this review

Thanks RR, We might have a new foyer when you return. Vicki, Wayne & Adam. More 

Port Macquarie, Australia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed overnight on the way to Melbourne, booked on there site and it was quite easy,we have stayed here before and the standard is always the same,comfortable and roomy Happy to stay again.Parking can be tight when they are full.Try to book accommodation early when staying in Goulbourn as it can book out fast

Was this review helpful? Yes
Adam R, Owner at BEST WESTERN Goulburn, responded to this review

Hi Matt, Nice to see you again. I imagine you are not getting as much snow as we are in Goulburn. Vicki More 

Candelo, Australia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Very spacious two storey room, clean, and very comfortable, good location, great for business stay. Restaurant also very good for all meals but room had great kitchenette if wanting to eat in. Free WiFi great bonus.

Was this review helpful? Yes
Adam R, Owner at BEST WESTERN Goulburn, responded to this review

Hi JLS, Thank you for staying with us Team BEST WESTERN Goulburn More 

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