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BEST WESTERN Centretown Goulburn

4.5 of 5 77 Lagoon St, Goulburn, New South Wales 2580, Australia
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BEST WESTERN Centretown Goulburn
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BEST WESTERN Centretown Goulburn
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168 reviews from our community

Traveler rating
    67
    63
    21
    10
    7
See reviews for
51
34
12
46
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (168)
  • Mar-May only
    (40)
  • Jun-Aug only
    (37)
  • Sep-Nov only
    (48)
  • Dec-Feb only
    (43)
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1 review
4 of 5 stars Reviewed 6 days ago NEW

friendly staff, room clean, bed so comfy. Only complaint would be the set up of the townhouse - weird to have the bathroom downstairs & the bedroom upstairs. The meal at restaurant was very good, although bit expensive was great quality. Breakfast was OK was expected with that type of breakfast style the only fault would be kids running around... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
PropertyManager77, Owner at BEST WESTERN Centretown Goulburn, responded to this review

Hi Kelli, Thank you for taking the time to review our property. If you would like a single level spa unit ask us for a King Spa Suite next visit. Enjoy your weekend. Vicki, Wayne, Adam & Stacey. More 

Albury, Australia
Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here recently for a birthday / family weekend away. Rooms were spacious, very clean and beds were super comfy. The meals in the restaurant were really great although it took a whole to come ( but to be fair we booked very late and they did their best to accommodate our large family group in a private room )... More 

Was this review helpful? Yes 1
PropertyManager77, Owner at BEST WESTERN Centretown Goulburn, responded to this review

Hi Lisa J and friends, Thank you for staying with us. Unfortunately we don't have a secluded area to relocate the pool. Many properties seem to be closing their swimming pools and a lot of new builds do not include a pool. We find our is a welcome relaxation after a long day travelling. It's nice to hear children splashing... More 

Albury, Australia
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 1 week ago

A Great Best Western Motel, The rooms and the staff are fantastic.Staff are very friendly and always willing to help.The rooms are very spacious and the best are very comfortable.THE ONLY motel to stay at in Goulburn.

Was this review helpful? Yes 3
PropertyManager77, Owner at BEST WESTERN Centretown Goulburn, responded to this review

Hi Simon, Thanks for the review. My daughter spent 4 years at Charles Sturt University in Albury, so we have fond memories of your beautiful city. Look forward to seeing you again. Vicki & the Rabjohns Family More 

Benalla, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed for two nights recently to attend a family birthday. The rooms were very spacious with extremely comfortable beds. Easy parking out the front of your room. Very nice restaurant, meals were great especially breakfast & very reasonably priced. Only negatives were (& this is being picky) the toilet glass door is very close to the toilet which doesn't... More 

Was this review helpful? Yes 1
PropertyManager77, Owner at BEST WESTERN Centretown Goulburn, responded to this review

Dear TJ from Benalla, Thank you for choosing to stay with us. I suppose most guests are only looking for 1 refrigerator. Our mini bar is extensive so we provide a separate guest refrigerator for personal items (and delicious birthday cakes). Items are registered as a purchase, momentary pick up or as charged and replaced products. We always ask our... More 

Dubbo, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

The Best Western Centretown Goulburn is absolutely superb and economocal when it comes to family accommodation facilities. Five individulas no problem at all in comfortable, classy bedding and furnished rooms. Free Wi-Fi to keep the kids amused. Heated pool and spa. Just superb.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
PropertyManager77, Owner at BEST WESTERN Centretown Goulburn, responded to this review

Hi Margaret W Love school holidays. Our guest families are a treat. I hope we will be able to make your stay even better with our planned upgrades. Vicki More 

Sydney, Australia
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We were headed to Melbourne and stopped in Goulburn for the night - what a surprise to find such top quality accommodation! The people were lovely. The beds were superb and the room was large and comfortable. I would highly recommend staying.

Was this review helpful? Yes
PropertyManager77, Owner at BEST WESTERN Centretown Goulburn, responded to this review

Hi WendyK, Thank you for staying in one of our Queen Apartments. We hope we will have a new look Reception /Lobby on your next visit. Vicki, Wayne & Adam More 

Melbourne, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 21, 2015

We stayed here overnight driving from Brisbane to Melbourne. We arrived very late (after midnight) to find that the 24 hour automated check-in machine had frozen. After reluctantly ringing the manager, we were still greeted with a smile and apology. Our room was huge and felt like a city motel. We had two queen beds in one room with lots... More 

Was this review helpful? Yes 1
PropertyManager77, Owner at BEST WESTERN Centretown Goulburn, responded to this review

Hi Sharon D, Thank you for enjoying our hospitality. Sorry about the inconvenience with the check in kiosk. Luckily Wayne was still in working order. Safe Travely. Vicki & Wayne More 

Brisbane, Queensland, Australia
Contributor
16 reviews 16 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 21, 2015 via mobile

Stayed in Jan 2015 on road trip home from Melbourne. We had a great room with the bedroom upstairs for the kids with 4 single beds :-) while downstairs, we had a very comfortable king size bed, deep bath in a very modern clean room. The kids favourite was the pool. Highly recommended for families as a great rest stop.

Was this review helpful? Yes 1
PropertyManager77, Owner at BEST WESTERN Centretown Goulburn, responded to this review

Hi Mark C family, Thank you for staying with us. Our King Apartments are great for families. The pool has a lot of use over the school holidays. We are hoping after building some more apartments to retire the existing pool in favour of a larger model with spa and sauna and a 2nd storey with gymnasium for the non-children.... More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed January 18, 2015

We enjoyed staying at Best Western Centretown Goulburn very much! We had a very large and appealing room, tastefully decorated full of thoughtful touches. Though the motel has a historic exterior, the interior of our room was very modern, fresh, with two luxurious queen size beds, and a wonderfully modern bathroom. (I'd love to have one like this in my... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
PropertyManager77, Owner at BEST WESTERN Centretown Goulburn, responded to this review

Dear Mrs. Grace, Thank you for taking the time to review our Queen Apartments. I hope we see you next time you pass through Goulburn. Vicki Rabjohns More 

Senior Contributor
49 reviews 49 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 14, 2015

Ground floor room was perfect, last stay I had a two storey which was completely disjointed. Each stay I try the food and each time Iam disappointed,it's not horrible just plain and prices don't match what you get.

Was this review helpful? Yes
PropertyManager77, Owner at BEST WESTERN Centretown Goulburn, responded to this review

Hi Lainie, Thank you for staying with us again and for your review of our King Superior Units. I see you ordered the Herb marinated lamb cutlets on Greek salad with reduced balsamic glaze. My apologies this was not to your liking. Our chefs are more than happy to alter any of our menu items on request for our guests.... More 

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Additional Information about BEST WESTERN Centretown Goulburn

Address: 77 Lagoon St, Goulburn, New South Wales 2580, Australia
Location: Australia > New South Wales > Goulburn
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — BEST WESTERN Centretown Goulburn 4.5*
Number of rooms: 40
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Also Known As:
Best Western Goulburn
Goulburn Best Western

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