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All 16 Goulburn hotels

BEST WESTERN Centretown Goulburn

3.5 of 5 Hotel   |   77 Lagoon St, Goulburn, New South Wales 2580, Australia
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71%
Ranked #5 of 16 Hotels in Goulburn
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117 reviews from our community

Traveler rating
    41
    43
    17
    9
    7
See reviews for
35
26
9
32
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 2 weeks ago

This was the first time I have stayed here and it won't be the last! The staff at reception were friendly and efficient. I own a bed and breakfast and so have a critical eye when it comes to service and quality and I was impressed with most aspects of the motel. The front section is a little older but... More

Was this review helpful? Yes
PropertyManager77, Manager at BEST WESTERN Centretown Goulburn, responded to this review

Dear Trey M, Thank you for your review on TripAdvisor, we are very pleased to have left you with a great impression during your stay. Room 301 is one of our beautifully appointed queen apartments, and we will soon be replacing some of our older style units with brand new apartments. Our staff pride themselves on their efficiency and friendly... More

Sydney, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

I pulled into the hotel from Canberra after a rather large weekend with friends. I have to be honest in that i was only looking for a quiet room and a bed to crash in. This hotel exceeded all expectations. First of all the staff, really friendly and exceptionally helpful and in my fragile state of mind this was very... More

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PropertyManager77, Manager at BEST WESTERN Centretown Goulburn, responded to this review

Dear WatsonPike, Thank you very much for taking the time to provide a review on TripAdvisor; we are very pleased to have exceeded all expectations on your trip to Goulburn! We are fortunate to have a wonderful team of employees who continually strive to make our guests feel right at home, and your feedback will be passed on to them.... More

Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 weeks ago

My stay was very well catered for. The service was very good and the room was great. The real gem is the restaurant run by Rowan et al. He's put a great deal of effort into make the menu different, special and something beyond what one would expect of Goulburn.

Was this review helpful? Yes 2
PropertyManager77, Owner at BEST WESTERN Centretown Goulburn, responded to this review

Dear HoldenHV, Thank you for you review of Cascades Restaurant. Our 3 chefs and their helpers are a talented team. Rowan has just given me the Spring Menu to peruse. I look forward to eating my way through his next round of creations. Vicki Rabjohns More

1 review
2 of 5 stars Reviewed 5 weeks ago

Rather bleak looking place. It was freezing cold outside and there were no electric blankets on the beds so we had to keep the air conditioners blasting away to keep warm. This dried the air out considerably so it was difficult to sleep and also noisy. The rooms were clean but stark. Definitely not a place for a romantic holiday

Review collected in partnership with this hotel

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PropertyManager77, Owner at BEST WESTERN Centretown Goulburn, responded to this review

Dear AMM, Thank you for taking the time to review our property. With our proximity to the snow fields August is definitely our bleakest and windiest month. Because the tablelands experience sub zero temperatures we build our units with multiple heat sources - air conditioner, in-wall instant heater and bathroom heater. Only 15 days to spring when the open gardens... More

Wollongong, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 14, 2014

We spent a night in Goulburn. We generally bi-pass the city, so it was a pleasure to drive into that lovely country city. The motel is not young, but has been beautifully, continually renovated and modernised. The room we had was spacious with full cooking facilities available. Décor was quite lovely and supported by a very modern bathroom. I always... More

Was this review helpful? Yes 2
PropertyManager77, Owner at BEST WESTERN Centretown Goulburn, responded to this review

Dear Ruth, Thank you for your wonderful review. I hope we can catch up with you and your family again. Regards, Vicki Rabjohns More

Sydney, Australia
Top Contributor
79 reviews 79 reviews
53 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed August 12, 2014

Stayed here a couple of time in recent months. Service good, rooms clean and well presented. Restaurant small but attentive staff make the difference. The establishment looks like a 1970's construction job, there is work going on around the side and back of the building on the site, either building a new wing of rooms or renovating the ones already... More

Was this review helpful? Yes 2
PropertyManager77, Owner at BEST WESTERN Centretown Goulburn, responded to this review

Dear Bam1748, Thank you for your review. You are quite correct. With 70+ rooms/apartments our team of 4+1/2 men is kept constantly busy with repairs, renovations and expansion. I hope you enjoy our new product. The Rabjohns Family. More

Goulburn, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 12, 2014

I'm a Best Western Diamond Member & try to stay in Best Western hotels wherever I travel. I've been staying at the Best Western Centretown Goulburn for many years. Vicki & the staff always go the extra mile to make you feel welcome. Well, this trip, Vicki stepped up the pace even more. When I arrived, Jackie advised me that... More

Was this review helpful? Yes 2
PropertyManager77, Owner at BEST WESTERN Centretown Goulburn, responded to this review

Dear Diamond Member Billy, It can't be all work on the road. Glad we could make your day. Vicki & Wayne More

Wodonga
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 10, 2014 via mobile

Stayed in the king spa unit. A1 all the way. Spa was absolutely amazing. Loved the marble bathroom and the huge window behind the spa enabling you to see the TV in the main lounge room. The waterfall style tap over the spa was special too. Great comfortable bed with 2 beautiful soft pillows. Walking distance to town if you... More

Was this review helpful? Yes 3
PropertyManager77, Owner at BEST WESTERN Centretown Goulburn, responded to this review

Dear GeminiLeo5861, Many thanks for taking the time to provide a review following your recent stay with us. We are very pleased that you have enjoyed the beautifully appointed King Spa Suite. Safe travels and we hope to welcome you again on your next visit to Goulburn. Best regards, the Best Western Centretown team More

Sydney, Australia
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 4, 2014

We have been to this motel many times because my husband comes to Goulburn for business on regular time. Before we found this motel in Goulburn, we have been to several other ones in Goulburn and felt not happy with. Since we started to come to Best Western Goulburn Town Center, we felt the people working here are very very... More

Was this review helpful? Yes 3
PropertyManager77, Owner at BEST WESTERN Centretown Goulburn, responded to this review

Dear Alex, Caroline, Anne and James, Thank you very much for your feedback here on TripAdvisor, and we are happy to have made your stays with us as pleasurable as possible. Our staff pride themselves on providing our guests with a great experience, and giving our guests ‘a little bit more’. We will be sure to pass on your compliments... More

Melbourne
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed July 28, 2014

This is without doubt a world class hotel ion the middle of nowehere. Even down to the hot chocolate sachet that few do. For a non tea and coffee man this is just a delight. Great two person spa, large shower, carpet in large bedroom living space. Have stayed here four times and every room has been fantastic cost is... More

Was this review helpful? Yes 2
PropertyManager77, Owner at BEST WESTERN Centretown Goulburn, responded to this review

Dear Abbingdon from Melbourne, Thank you for making us your destination in Goulburn. We look forward to your next visit. Vicki & Wayne More

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Additional Information about BEST WESTERN Centretown Goulburn

Address: 77 Lagoon St, Goulburn, New South Wales 2580, Australia
Location: Australia > New South Wales > Goulburn
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN Centretown Goulburn 3.5*
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Also Known As:
Best Western Goulburn
Goulburn Best Western

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