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All 16 Goulburn hotels

BEST WESTERN Centretown Goulburn

77 Lagoon St, Goulburn, New South Wales 2580, Australia
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68%
Ranked #6 of 16 hotels in Goulburn
A recent review
5 of 5 stars reviewed 3 days ago
Abbingdon Melbourne
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  • Reviews (110)
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110 people have reviewed this hotel

Traveler rating
    35
    41
    18
    9
    7
See reviews for
33
24
8
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Melbourne
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is without doubt a world class hotel ion the middle of nowehere. Even down to the hot chocolate sachet that few do. For a non tea and coffee man this is just a delight. Great two person spa, large shower, carpet in large bedroom living space. Have stayed here four times and every room has been fantastic cost is... More

Was this review helpful? Yes 1
PropertyManager77, Owner at BEST WESTERN Centretown Goulburn, responded to this review

Dear Abbingdon from Melbourne, Thank you for making us your destination in Goulburn. We look forward to your next visit. Vicki & Wayne More

Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW via mobile

Rooms are nice, clean and modern. It's just a let down with the staff and service. The lady that served was quite rude, impatient and yawning at the desk. Food and pool is also a bit of a let down. I would stay here again for the rooms, but I think the manger needs to keep an eye on the... More

Was this review helpful? Yes
PropertyManager77, Owner at BEST WESTERN Centretown Goulburn, responded to this review

Dear Luckyjulie23, Thank you for staying with us again and your compliments about our accommodation. I see our service has let you down. It is important to us that all our guests feel relaxed and welcome. If you could provide your date of check in, (because these reviews are anonymous), I could chat with rostered staff and work together to... More

Newcastle, Australia
Senior Contributor
45 reviews 45 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

We expected a neat and clean country motel and this place exceeded our expectations. The very spacious, modern Twin Queen apartment was high quality and just lovely. Fully equipped with kitchen, dining facilities and lounge. Private courtyard. A great nights sleep - quality bedding, pillows etc. Modern decor throughout, beautiful bathroom with separate bathtub & shower. Very friendly staff ...... More

Was this review helpful? Yes 1
PropertyManager77, Owner at BEST WESTERN Centretown Goulburn, responded to this review

Hi Jaybee, Thank you for your reveiw. Looking forward to your next visit. Vicki & the Best Western Centretown Team More

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I'm a member of the Mustang Owners Club of Australia (NSW). This year we had our annual Christmas in July weekend at the Best Western Centretown in Goulburn. My wife and I had never stayed there before, and expectations weren't really high - it's a motel in a country town, after all, and while most are pretty good this one... More

Was this review helpful? Yes 1
PropertyManager77, Manager at BEST WESTERN Centretown Goulburn, responded to this review

Dear MM, Thank you for your fabulous review. We all had a great weekend including other guests who could not believe waking up to such an automotive display. Take care of those beautiful machines. Vicki & Wayne More

Coffs Harbour, Australia
Contributor
17 reviews 17 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After my son broke his leg at the ski field we had to find a place to stay at short notice on our way home. The family units are amongst the most spacious I have come across with 2 double beds, 2 foldout settees, fully equipped kitchen and dining facilities. The decor is a bit tired but otherwise pretty good... More

Was this review helpful? Yes 1
PropertyManager77, Manager at BEST WESTERN Centretown Goulburn, responded to this review

Thank you for your review, Sorry to hear about the skiing accident. Fingers crossed next season will be uneventful. The small wing you were staying in will be making way for new build apartments in 2015. Same great rates with an even better product. Safe travels, Best Western Centretown Goulburn More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

We have been traveling a lot, and this accommodation beat all by far. The customer service was great, the room was modern and spacious. The price was really good. It made our tiring trip, feel a lot more relaxed. I would recommend it for any family.

Was this review helpful? Yes 1
PropertyManager77, Manager at BEST WESTERN Centretown Goulburn, responded to this review

Dear Skye, Thank you for your recommendation. The Rabjohns Family. More

Avoca Beach, Australia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The $161 King room including 2 breakfasts was good value and the upstairs/downstairs style accommodation was superb as can continue to watch TV in a separate area from those sleeping. Great food in resturant too. Thank you to the friendly staff.

Was this review helpful? Yes 3
PropertyManager77, Manager at BEST WESTERN Centretown Goulburn, responded to this review

Thanks K P, Hope to see you soon. Your Best Western Centretown goulburn Team More

Geelong Bellarine, Australia
1 review
1 of 5 stars Reviewed 4 weeks ago

We stayed here on our way from Geelong to Sydney. We booked a king room with breakfast, $180. When we arrived we were directed to a block of old flats next door with no working lights in the car park. Took ages to find our room as no light and not told it was around the back up a dark... More

Was this review helpful? Yes
PropertyManager77, Manager at BEST WESTERN Centretown Goulburn, responded to this review

Dear Jen & David, Thank you for your 2nd review of your stay with us on Saturday 28/6/14. I do apologise the room provided was not what you were expecting. I can see the reason for this. The transaction log of your reservation shows: -You made your reservation over the internet. - The room you selected was a 1 bedroom... More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 21, 2014

Room was large & well equipped with heating upstairs & downstairs. TV also upstairs & downstairs. Bathroom has plenty of bench space and a long mirror. Tea & coffee supplied & also hot chocolate - one a cold night is most welcome. The bed is very comfortable. The on-site restaurant has a great selection of choices for dinner & a... More

Review collected in partnership with Best Western

Was this review helpful? Yes 2
PropertyManager77, Owner at BEST WESTERN Centretown Goulburn, responded to this review

Hi Leannep, Thank you for sharing your stay with others. Vicki, Wayne & the crew. More

Sydney
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 21, 2014 via mobile

Loved our one night stay. We had a queen apartment. Both bedrooms huge with very comfortable beds and pillows. Kitchen has everything you need to cook if you want. The restaurant meal was the best we have eaten in a long time. Our son was a chef and he really enjoyed his meal so that gives a pretty high recommendation!

Was this review helpful? Yes 4
PropertyManager77, Manager at BEST WESTERN Centretown Goulburn, responded to this review

Dear Kim L, Thank you for your review. We have 3 talented chefs creating taste sensations- glad they could surprise your family. Safe travels, Vicki & the Best Western Centretown Team More

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Additional Information about BEST WESTERN Centretown Goulburn

Address: 77 Lagoon St, Goulburn, New South Wales 2580, Australia
Location: Australia > New South Wales > Goulburn
Price Range (Based on Average Rates): $$
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Also Known As:
Best Western Goulburn
Goulburn Best Western

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Official Description (provided by the hotel)
Superior Accommodation & apartments. Cascades Licensed Restaurant. ... more   less 
Number of rooms
40

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