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All 16 Goulburn hotels

BEST WESTERN A Centretown

77 Lagoon St, Goulburn, New South Wales 2580, Australia
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BEST WESTERN A Centretown
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65%
Ranked #6 of 16 hotels in Goulburn
A recent review
5 of 5 stars reviewed 2 days ago
Phillip W Melbourne, Australia
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85 people have reviewed this hotel

Traveler rating
    26
    31
    14
    8
    6
See reviews for
28
16
5
23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Melbourne, Australia
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Stayed in one of the spacious newer rooms, marble bathroom, quality throughout. I am fussy and all I could pick on is downstairs where we were you only looked onto a wooden fence and thought the TV could hve been larger. However exceptional overall. The restaurant was of a high quality as was the food. Again the only thing I... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Sydney, Australia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

Room was lovely. Lady that served me for check in was rude. Everything seemed unorganised and all staff were stressed. Staff were rude to a poor girl who was just in training. The rude and arrogant staff let this place down.

Was this review helpful? Yes 1
PropertyManager77, Manager at BEST WESTERN A Centretown, responded to this review

Dear Julie, What a disappointment for us both. It's no fun for either party when we loose our smile. Could you advise a date & time of the incident so we could look in to the matter. Thanking you, Best Western Centretown More

Greystanes, New South Wales, Australia
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Popped in without a booking very friendly staff and a neat tidy room with very compfy bed. Modern room, good size TV, room service was quick and pizza was very good. Great buffet breakfast which was a highlight. Happily recommend to a weary business traveller

Was this review helpful? Yes 1
PropertyManager77, Owner at BEST WESTERN A Centretown, responded to this review

Thank you for the great review. Vicki Rabjohns. More

Seaford, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Two big minuses with this property.. First, the "heated" pool wasn't heated at all. This is a major issue when the heated pool was the only reason we selected this motel - in fact the only reason our stopover was in Goulburn. It is misleading to advertise a heated pool which isn't exactly that! The hot tub was also "out... More

Was this review helpful? Yes
PropertyManager77, Owner at BEST WESTERN A Centretown, responded to this review

Thank you for your feedback. We are sorry to hear you did not enjoy our pool facility. The temperature of our pool varies as the seasons change. The days lately have been hot & humid so our pool temperature is adjusted accordingly to the low 20's.We have had comments that the pool is too hot on warmer days. As the... More

Katoomba, Australia
1 review
4 of 5 stars Reviewed 4 weeks ago

Staff friendly and helpful. The room was 127 King Spa - huge, mainly clean, tidy, tucked away in a corner, quiet. Luxurious linen. But no tea towel, no spa instructions, some dust on legs under tables, no screen door out to mini-courtyard. And, when I had asked Reception for a spa in "a separate room", I wasn't warned that the... More

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Goulburn, Australia
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Attended several seminars and business breakfasts at Centertown. Training room upstairs is big airy with nice views. Food is very fresh,plentiful and delicious. Staff helpful,quiet and friendly. Set on the main street about 1km from shopping district it is a quiet place to stay but easy level walk to movies,cafe's & boutique shopping.

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PropertyManager77, Manager at BEST WESTERN A Centretown, responded to this review

Dear Kayeleigh, Thank you for your wonderful review. Vicki & Wayne More

Narrandera, Australia
1 review
5 of 5 stars Reviewed March 11, 2014

We have stayed at this motel before and have found the staff very friendly and helpful. A great restaurant attached to the motel 'Cascades' was a fantastic end to a great holiday in Sydney - Lovely food appealing to all ages. We stayed at this motel again and was given a discount for a family room with an upstairs section... More

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PropertyManager77, Owner at BEST WESTERN A Centretown, responded to this review

Hi Elizabeth, Thank you for your review of our King Apartments. They are a favourite with our families. We have plans before Goulburn City Council and hope for approval to build another 30 apartments. Fingers crossed. Regards, The Rabjohns Family More

Melbourne, Victoria, Australia
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 10, 2014

Our company has been using the Best western A Centretown as the 1/2 way point between Melbourne & Newcastle for a number of years now & have always found it great value for money, it is preferred as it is just out of town about a 10 minute walk but it is very quiet so there is no traffic noise... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 10, 2014

Booked in sydney as we were stopping overnight for business the next morning. Asked for 2 rooms. Arrived to find the driveway blocked by people checking in, even though plenty of parking just past reception. Mentioned this to the reception staff as being a problem as we had to circle around the block a few times to eventually gain access.... More

Was this review helpful? Yes 1
Cranebrook, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 3, 2014

We stayed at this hotel on the weekend of 1st March 2014, whilst the room was ok and the check-in was not to bad David did all he could for us as we booked an early check-in for a wedding but room was not available on arrival. Our room was made available a bit later then I would have liked,... More

Was this review helpful? Yes 1
PropertyManager77, Manager at BEST WESTERN A Centretown, responded to this review

Dear Dave, Thank you for your review. I am sorry to learn you did not enjoy your stay in our fantastic family apartment on 2 levels. Yes Saturday can be a difficult day for request only early check in. This is especially so if we have been fully occupied the evening prior and have a wedding party all wishing to... More

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Additional Information about BEST WESTERN A Centretown

Also Known As:
Best Western Goulburn
Goulburn Best Western
Address: 77 Lagoon St, Goulburn, New South Wales 2580, Australia
Location: Australia > New South Wales > Goulburn
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #6 of 16 hotels in Goulburn
Price Range (Based on Average Rates): $$
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