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Willows Motel Goulburn

Certificate of Excellence
4.0 of 5
Hotel website
21 Sydney Road, Goulburn, New South Wales 2580, Australia
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1 room 1 guest
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Willows Motel Goulburn
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153 Reviews from our TripAdvisor Community

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Traveler rating
    76
    57
    13
    4
    3
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44
61
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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  • All months
    (153)
  • Mar-May only
    (36)
  • Jun-Aug only
    (36)
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  • Dec-Feb only
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Melbourne, Australia
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed one night in the dog friendly cabin on our way to Qld with our Border Collie. The cabin was spacious, comfortable and very clean. There was a grassed area out the back for our dog to do her business and a great leash free park close by. It is close to the main road, however, we did not... More 

Was this review helpful? Yes
ScreenHols, Manager at Willows Motel Goulburn, responded to this review

We definitely have made a good choice when we built the pet friendly units. We were very mindful of the comfort of the pets as well as there owners and did keep it in line with a 4 star motel room. Our housekeeping staff work hard to keep the rooms in top condition and I have passed on your feedback... More 

Albury, Australia
1 review
5 of 5 stars Reviewed 3 days ago NEW

Stayed overnight and was blown away by the great service, excellent accommodation (the bed was divine), the cleanliness and no hassle approach by the lovely hosts, will be staying there again and again and again. Very impressed.

Was this review helpful? Yes
ScreenHols, Manager at Willows Motel Goulburn, responded to this review

Thankyou for the sensational review. I will pass on you comments to our cleaners. It is great to know all our hard work does pay off. Hope to see you again soon. More 

A TripAdvisor Member
4 of 5 stars Reviewed 3 days ago NEW

Only an overnight stay, but the room was as good as you get for a motel along the Hume Hwy. The room was quiet, warm and everything felt new. The room was generous well appointed, everything was there. I will stay here again.

Was this review helpful? Yes
ScreenHols, Manager at Willows Motel Goulburn, responded to this review

I'm pleased to hear we were able to make your stop over an enjoyable one. Thankyou for choosing to stay with us and we look forward to your next visit. More 

Melbourne, Australia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

People were helpful and pleasant. Room was clean but needed some maintenance nothing more than a basic motel room w/ king bed a bit expensive, expected a little better. Out of town by 2 kilometers but very close to Hume Freeway for departure.

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ScreenHols, Manager at Willows Motel Goulburn, responded to this review

I apologise we did not meet your expectations. We aim to make everyone's stay at The Willows a comfortable and enjoyable experience. We're committed to providing the best possible accommodation and service so I've taken your review on board. We look forward to offering you a more satisfactory experience next time you are in town. More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I always stay here when I come down to Goulburn, The front desk are always very welcoming, friendly & helpful. The rooms are very nicely appointed, modern, cosy, clean & comfortable. I recommend this place as it is quiet and you know you will get a good nights sleep. It is a short drive into town for restaurants and bars... More 

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ScreenHols, Manager at Willows Motel Goulburn, responded to this review

I'm glad to hear you had a comfortable stay. We appreciate your feed back and hope to see you back at the Willows again soon. More 

Singleton, Australia
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Queen deluxe room: worn carpet, tiny room, TV mounted off-horizontal, shower stall very small - comparable to those in caravans or small yachts. Very much due for refurbishing throughout. No morning paper. Didn't try the tea or coffee, so I have no opinion. Good points: Efficient reception, pleasant grounds, reasonable cost, only 2.7km away from our CBD conference facility, yet... More 

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ScreenHols, Manager at Willows Motel Goulburn, responded to this review

We appreciate your feedback about your recent stay. I'm glad to hear that our staff were helpful to you, but I apologise that some aspects of your stay did not meet your expectations. We look forward to offering you a more satisfactory experience if you choose to visit us again. More 

Stawell, Australia
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

We stay at the Willows whenever we are racing at Wakefield Park and have always been impressed with the quietness and standard of the facilities. The owners when we first stayed there and now the managers, even though they are Kiwis, have always been friendly, helpful and pleasant. The rooms are more than what we need but if it "aint... More 

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ScreenHols, Manager at Willows Motel Goulburn, responded to this review

Thankyou for the kind words. We are always happy to see return guests. Will look forward to seeing you at your next race meeting. More 

Heathcote, Australia
Level Contributor
102 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

On first appearance the Willows looks a bit dated, the rooms however have been updated. We had a room with a King Size bed, extremely comfortable. The managers are very helpful and pleasant. A number of restaurants around Goulburn will deliver to the motel if you don't want to drive back in to town to eat, it's a bit too... More 

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ScreenHols, Manager at Willows Motel Goulburn, responded to this review

Thankyou for taking the time to write a review. We hope to see you next time you are in Goulburn. More 

Port Macquarie, Australia
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 15, 2015 via mobile

Nice clean motel,the heater we on when we entered the room which was nice as it was very cold out side ,nice at reception, parking can be tight when full,it's a bit awkward to get in and out of the driveway

Was this review helpful? Yes
ScreenHols, Manager at Willows Motel Goulburn, responded to this review

I'm pleased to read that we were able to play a part in making your stop over an enjoyable one. Thankyou for choosing to stay with us and we look forward to welcoming you back again soon. More 

Tasmania
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 12, 2015

Whilst the motel looks very basic on first appearances, there is a hidden quality in the rooms. Fixtures and fittings are of good quality and facilities are more than adequate. Staff were very helpful and friendly, car parking plentiful and breakfast reasonably priced. The location, right on the eastern end of Goulburn, made it easy to find and easy to... More 

Was this review helpful? Yes
ScreenHols, Manager at Willows Motel Goulburn, responded to this review

Thankyou for taking the time to write a review. I am pleased to here you enjoyed your stay at the Willows. We look forward to welcoming you back when you next visit Goulburn. More 

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