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Chalet Swisse Spa at Surf Beach Retreat

4.5 of 5 676 The Ridge Rd | Surf Beach, Batemans Bay, New South Wales 2536, Australia
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Certificate of Excellence 2014
Chalet Swisse Spa at Surf Beach Retreat
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Chalet Swisse Spa at Surf Beach Retreat
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126 reviews from our community

Traveler rating
    57
    40
    3
    15
    11
See reviews for
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73
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3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
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  • All months
    (126)
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    (23)
  • Jun-Aug only
    (16)
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed in the spa cabin and had the most relaxing experience . Herbert and EliZabeth are very warm welcoming people . The cabins are the place to stay if you want peace and quiet it was beautiful . Elizabeth kindly took us on a tour of the chalet and its is outstanding . The whole property is an experience... More

Was this review helpful? Yes 1
Herbert M, Owner at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Dear Paula and Russell, What a lovely and heart-felt review. Elizabeth and I are sooo happy that you enjoyed your honeymoon here that much. We really look forward to having you with us again. Meanwhile we keep in touch. Our very best wishes, Herbert & Elizabeth. More

Canberra, Australia
1 review
5 of 5 stars Reviewed 1 week ago

My stay at Chalet Swisse Spa was wonderful. Elizabeth and Herbert were welcoming and did their best to ensure I had a relaxing and enjoyable visit. My room was comfortable and very affordable. The breakfast provided was excellent, with plenty of coffee! I was also indulged with a spa treatment - Elizabeth knew exactly what I needed in order to... More

Was this review helpful? Yes
Herbert M, Owner at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Dear Trudy, Many thanks for your lovely review, very kind. Elizabeth and I are really pleased you came back to us a second time and we are glad you got the the rest and relaxation you were looking forward to. See you again when your next holidays are coming up. Kind regards, Herbert & Elizabeth More

Sydney, Australia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I recently stayed at the Chalet Swisse Spa and Retreat for 3 nights over the long weekend as an anniversary present for my wife. We booked the Executive SPA room and also got two treatments while there, a deluxe massage and a sea clay treatment. From the moment we arrived we got a very warm welcome from hosts, Herbert and... More

Was this review helpful? Yes
Herbert M, Owner at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Dear Chris and Vicky, Thank you so much for your valued comments. It is always a delight to have such wonderfully connected couples like yourselves, stay at Chalet Swisse. We miss you two already. Hope the Appel- Strudel lasted the distance until you got home. Next time I'll have some Gluehwein ready for you (served on ice, if it's warm... More

Canberra
Contributor
16 reviews 16 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I had a pleasant relaxing stay. We had a room with a patio offering a fantastic view out over Bateman's Bay. Our room was very comfortable with the main building offering a lovely old world vacation hotel feel. The continental breakfast with freshly brewed coffee on the deck overlooking the bay was a delight. To ensure a... More

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Herbert M, Owner at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Dear MSJ?, Thank you very much for your lovely review. We are glad you enjoyed you our hospitality, the great views and breakfast on the ocean view verandha. Also, of course, the pamper treatments. We sure look forward to have you here with us again. Kind regards, Herbert. Wonderful Views and a Great Massage ” 4 of 5 starsReviewed 1... More

Kempsey, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

Stayed at the Chalet last weekend - just for 1 night - and wished we could have stayed for a week. Welcoming hosts, great property, excellent facilities - including an indoor pool. Both of us had a very relaxing spa treatment. We stayed in a Deluxe room which was excellent value. Well furnished with a comfortable bed. We were sooo... More

Was this review helpful? Yes
C2809HNElizabethM, Owner at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Hallo John, Thank you very much for your kind review. We are glad you enjoyed our hospitality and the facilities - the archery, bushwalks, the heated pool and the Seaclay Bodywrap together. Thanks again and hopefully we'll see you again soon. Kind regards, Elizabeth. More

Sydney, Australia
2 reviews
4 of 5 stars Reviewed 4 weeks ago

My wife, son and I decided on a whim to spend a night at Batemans bay, having never been there before we decided to stay at the Chalet swisse spa, I will say I was not disappointed, from the great hospitality received by Elizabeth and Herbert to the beautiful European styling. If you are looking for a stale uncharacterised hotel... More

Was this review helpful? Yes
C2809HNElizabethM, Owner at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Dear Susi, Shaun and little Kye, Many thanks for your loveley review. Glad you enjoyed our hospitality and the peace and tranquillity of our environment and also our recreational facilities. Just a pity you didn't have time to have a massage of facial. Maybe next time. We look forward to seeing you again soon. Kind regards, Elizabeth. More

Sydney, New South Wales, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 4, 2014

We thoroughly enjoyed our stay at the chalet Swiss spa and left feeling rejuvenated & refreshed. The rooms where clean, cosy & welcoming. Staying in the winter, we enjoyed the roaring log fire & beautiful bush walks surrounding the hotel. Herbert & Elizabeth where fantastic they have put their heart & souls in to creating a home for home which... More

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Herbert M, Owner at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Dear Elaine and Daniel, Thank you so much for your kind review. We really enjoyed having you with us - what a pity you couldn't stay longer! Glad you felt so happy andrelaxed after the pamper treatments. We hope to see you again soon. Thanks again, Elizabeth and Herbert. We thoroughly enjoyed our stay at the Chalet Swiss Spa and... More

Sydney, Australia
2 reviews
4 of 5 stars Reviewed July 24, 2014

Down in Surf Beach for work and we decided to try the Swiss Chalet Spa. Our lovely hosts Herbert and Elizabeth were extremely welcoming, they made us feel like we were at home. The log fire was a big tick in my book! Bed was comfortable, views were pretty special. Although the room was a wee bit small, there is... More

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Herbert M, Owner at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Dear Karen and Steve, Thanks very much for your kind review. We are glad you enjoyed Chalet Swisse Spa - with all the facilities and the fire place. We will take up your suggestion to have a Coffee and cookies available in the guest lounge - good idea! Elizabeth and I look forward to see you again in the near... More

Canberra, Australia
1 review
5 of 5 stars Reviewed July 21, 2014

I have been staying at the Challet on many occasions and enjoyed every bit of it. I get to relax in the quiet and serine environment but my 9 year old son get to have an action packed weekend with indoor swimming pool (good for cold/wet South coast weather), spa, bush walks, tennis and archery. Family cabin has everything you... More

Was this review helpful? Yes
Herbert M, Owner at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Dear Alexandra, Thank you so much for your lovely review. Its always a pleasure to have you, Natasha dn Nikki here with us. I know Nikki wants to constantly use all our facilities, so you have not enough time to socialise with us. Maybe next time. We look forward to seeing you again soon, hopefully before Natasha returns to St.... More

Canberra, Australia
Contributor
15 reviews 15 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 19, 2014

We tried on a couple of occasions to book a family room at the Chalet Swisse but found it booked out - which one would think is a very encouraging sign. We subsequently found out that the owners take vacations and close the Chalet Swisse down which explains the lack of vacancy when we need to visit the coast! This... More

Was this review helpful? Yes 2
Herbert M, Manager at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Dear Guest, I find it an amazing suggestion that we should not take some holidays in a quiet trading period! The Cabin you stayed in was classified as 3.5 stars but to say "spartan" is totally exagerated. We have had many happy families coming back year after year I remember very well the debacle we had when we had trouble... More

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Additional Information about Chalet Swisse Spa at Surf Beach Retreat

Address: 676 The Ridge Rd | Surf Beach, Batemans Bay, New South Wales 2536, Australia
Phone Number:
Location: Australia > New South Wales > Batemans Bay
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Chalet Swisse Spa at Surf Beach Retreat 4.5*
Number of rooms: 15
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Also Known As:
Chalet Swisse Hotel
Chalet Swisse Spa

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