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Chalet Swisse Spa at Surf Beach Retreat

Certificate of Excellence
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676 The Ridge Rd | Surf Beach, Batemans Bay, New South Wales 2536, Australia
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1 room 1 guest
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Chalet Swisse Spa at Surf Beach Retreat
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142 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
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    (142)
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    (28)
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    (16)
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Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 22, 2015

When we looked for a place to stay for a few nights near Batemans Bay we weren't looking for anything special - but what we got certainly was. The Chalet Swisse Spa wasn't just a place to rest. It had a depth of character to it that only time and care can make, and it made us feel comfortable and... More 

Was this review helpful? Yes 1
Herbert M, Owner at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Dear Beth and Dwane, Thank you very much for the great review you sent to Tripadvisor. We were privileged to have you staying with us and it's a pity you could not have stayed longer - it would have been nice to chat more. Hopefully we will see you again some time. Good luck with your writing, Dwane and best... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 15, 2015 via mobile

We stayed at the lovely quiet and picturesque Chalet swisse spa for a few days and were greeted firstly by wonderful, friendly and knowledgable hosts and then shown our fabulous and spacious room that had a fantastic view of both the bush and the sea. Our stay was exactly what we were after- relaxing and time away from the hustle... More 

Was this review helpful? Yes
Herbert M, Owner at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Dear Polly, Thanks very much for your excellent review. We are very please you liked the ambiance of Chalet Swisse Spa Retreat so much and enjoyed our hospitality. We hope to see you again soon. Take advantage of our Trip Advisor "Special offer" which is exclusive to Trip Advisor contributors. Give us a call and remind us of this offer!... More 

Park Ridge, Illinois
1 review
4 of 5 stars Reviewed April 10, 2015

Thanks to the owners of Chalet Swisse Spa for a wonderful overnight in their unique European style chalet and spa! The setting was beautiful, the lodging provided lots of space, and the spa choices were abundant. We had the healthiest breakfast of our trip in this location and we enjoyed our hosts and their love for Australia so much!

Was this review helpful? Yes
Herbert M, Owner at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Dear Carol and Paul, What a pity you had only 1 night here, seeing that you loved Chalet Swisse Spa so much and enjoyed our company. I wanted to ask many questions about your home state of Illinois, and your travels around the world. Maybe we see you again some time and you can tell us.... We hope you also... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 11, 2015 via mobile

The owners are simply the most lovely people you'll ever meet. Their pride in their business is what makes this a world class place. The location is beautiful, the bush walks are fabulous and the general feeling you get when staying there is comfort. We just booked another stay for the family.

Was this review helpful? Yes 2
Herbert M, Owner at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Dear Julia-Marie, How nice of you! Such lovely comments! And thank you so much for booking in your family. Elizabeth and I look very much forward to seeing you again. Many thanks and best wishes, Herbert. More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 2, 2015

Welcome to Paradise was the Greeting we received from Elizabeth upon arrival, and boy was she right. This is the kind of holiday that most people dream of, if you are after a quiet relaxing holiday, with little of the modern trappings of your too fast lives, please consider this. Today I have walked away from two and a half... More 

Was this review helpful? Yes
Herbert M, Owner at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Dear Megan and Damien, Thank you for your very apt, from the heart, review description. We welcome guests like yourselves, who come with an open heart to embrace what nature and the non-commercial concept at Chalet Swisse Spa Retreat, have to offer. It was a delight to have you here. We are pleased that you were happy and after, felt... More 

Canberra, Australia
1 review
5 of 5 stars Reviewed February 20, 2015

A perfect getaway set amongst coastal bushland with breathtaking ocean views. The bushwalk through the rainforest was awesome! Friendly warm welcoming staff - Thank you Herbert and Elizabeth for a perfect long weekend. We will surely wee you again in the near future. Ian & Samra

Was this review helpful? Yes
Herbert M, Owner at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Dear Samra and Ian, Thank you very much for taking the time to write this lovely review. Elizabeth and I are pleased you found Chalet Swisse Sp so relaxing and peaceful. So glad you enjoyed our property, facilities, the Day Spa and friendly service. We loved your happy company. look we forward to seeing you again soon. Best wishes, Elizabeth. More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 15, 2015

We loved our stay! The hotel had a personal touch, friendly & intimate customer service from Herbert and his wife, it was like being welcomed into their house. Interesting to learn about the origins of the spa. We'll be back for sure!

Was this review helpful? Yes
Herbert M, Owner at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Dear Malin, What a beautiful review - many thanks. Great to have you with us and hopefully see you again soon. Best wishes, Herbert. More 

Copenhagen, Denmark
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed February 3, 2015

This was our first stay in Australia after arriving in the morning and we where welcomed by the very Friendly Host/Owner that showed us around in the premises and the house. The place is - as the name says - a touch of Switzerland and is not in the normal sense a very mainstream vacation place but the amenities are... More 

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Herbert M, Owner at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Hallo Rene, We are pleased you loved Chalet Swisse Spa. Many thanks and best wishes for all you travels in Australia and especially our beautiful New South Wales South Coast. We travel a lot but defintely prefer to live here in Batemans Bay. This area is know as having the 3rd best Climate in the world. Hope to see you... More 

Melbourne, Australia
Level Contributor
3 reviews
3 of 5 stars Reviewed January 18, 2015

Very rarely do you find such an authentic chalet in Australia - definitely a find for those lovers of German tradition. Well kept property and warm welcome. Lots of intimate touches at the property, the hand painted mural and pictures around the place. Only concern is WiFi didn't reach to my room and no hairdryer. Overall a lovely stopover on... More 

Was this review helpful? Yes
Herbert M, Owner at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Dear Beckie, Thanks so much for your lovely review. Yes, when you come to Chalet Swisse Spa it's all about nature, relaxation and tranquility and we do our best with our service and try to make our guests comfortable and happy. When you book a Standard room in the "Lodge" you would have had to ask for the "Wifi" password.... More 

Canberra, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 7, 2015

The Chalet Swisse Spa is a retreat near Batemans Bay. The location is quiet surrounded by native vegetation and situated in lovely gardens. It is close to two beaches only minutes away. Albert and Elizabeth are friendly and helpful hosts. The retreat and rooms are starting to show their age but are still suitable. Some rooms have balconies and views.... More 

Was this review helpful? Yes 1
Herbert M, Owner at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Dear guest, Many thanks for your kind review. We are happy that you found Chalet Swisse Spa just right for your relaxation and that you loved your pamper treatments. Hope to see you again soon. Kind regards, Herbert & Elizabeth. More 

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