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Chalet Swisse Spa at Surf Beach Retreat

Certificate of Excellence
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676 The Ridge Rd | Surf Beach, Batemans Bay, New South Wales 2536, Australia
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Chalet Swisse Spa at Surf Beach Retreat
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Chalet Swisse Spa at Surf Beach Retreat
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139 reviews from our community

Traveler rating
    64
    44
    4
    15
    12
See reviews for
25
80
7
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Any
English first
  • All months
    (139)
  • Mar-May only
    (25)
  • Jun-Aug only
    (16)
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    (44)
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    (54)
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

The owners are simply the most lovely people you'll ever meet. Their pride in their business is what makes this a world class place. The location is beautiful, the bush walks are fabulous and the general feeling you get when staying there is comfort. We just booked another stay for the family.

Was this review helpful? Yes 1
Herbert M, Owner at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Dear Julia-Marie, How nice of you! Such lovely comments! And thank you so much for booking in your family. Elizabeth and I look very much forward to seeing you again. Many thanks and best wishes, Herbert. More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

Welcome to Paradise was the Greeting we received from Elizabeth upon arrival, and boy was she right. This is the kind of holiday that most people dream of, if you are after a quiet relaxing holiday, with little of the modern trappings of your too fast lives, please consider this. Today I have walked away from two and a half... More 

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Herbert M, Owner at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Dear Megan and Damien, Thank you for your very apt, from the heart, review description. We welcome guests like yourselves, who come with an open heart to embrace what nature and the non-commercial concept at Chalet Swisse Spa Retreat, have to offer. It was a delight to have you here. We are pleased that you were happy and after, felt... More 

Canberra, Australia
1 review
5 of 5 stars Reviewed February 20, 2015

A perfect getaway set amongst coastal bushland with breathtaking ocean views. The bushwalk through the rainforest was awesome! Friendly warm welcoming staff - Thank you Herbert and Elizabeth for a perfect long weekend. We will surely wee you again in the near future. Ian & Samra

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Herbert M, Owner at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Dear Samra and Ian, Thank you very much for taking the time to write this lovely review. Elizabeth and I are pleased you found Chalet Swisse Sp so relaxing and peaceful. So glad you enjoyed our property, facilities, the Day Spa and friendly service. We loved your happy company. look we forward to seeing you again soon. Best wishes, Elizabeth. More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 15, 2015

We loved our stay! The hotel had a personal touch, friendly & intimate customer service from Herbert and his wife, it was like being welcomed into their house. Interesting to learn about the origins of the spa. We'll be back for sure!

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Herbert M, Owner at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Dear Malin, What a beautiful review - many thanks. Great to have you with us and hopefully see you again soon. Best wishes, Herbert. More 

Copenhagen, Denmark
Top Contributor
50 reviews 50 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 3, 2015

This was our first stay in Australia after arriving in the morning and we where welcomed by the very Friendly Host/Owner that showed us around in the premises and the house. The place is - as the name says - a touch of Switzerland and is not in the normal sense a very mainstream vacation place but the amenities are... More 

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Herbert M, Owner at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Hallo Rene, We are pleased you loved Chalet Swisse Spa. Many thanks and best wishes for all you travels in Australia and especially our beautiful New South Wales South Coast. We travel a lot but defintely prefer to live here in Batemans Bay. This area is know as having the 3rd best Climate in the world. Hope to see you... More 

Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed January 18, 2015

Very rarely do you find such an authentic chalet in Australia - definitely a find for those lovers of German tradition. Well kept property and warm welcome. Lots of intimate touches at the property, the hand painted mural and pictures around the place. Only concern is WiFi didn't reach to my room and no hairdryer. Overall a lovely stopover on... More 

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Herbert M, Owner at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Dear Beckie, Thanks so much for your lovely review. Yes, when you come to Chalet Swisse Spa it's all about nature, relaxation and tranquility and we do our best with our service and try to make our guests comfortable and happy. When you book a Standard room in the "Lodge" you would have had to ask for the "Wifi" password.... More 

Canberra, Australia
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 7, 2015

The Chalet Swisse Spa is a retreat near Batemans Bay. The location is quiet surrounded by native vegetation and situated in lovely gardens. It is close to two beaches only minutes away. Albert and Elizabeth are friendly and helpful hosts. The retreat and rooms are starting to show their age but are still suitable. Some rooms have balconies and views.... More 

Was this review helpful? Yes 1
Herbert M, Owner at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Dear guest, Many thanks for your kind review. We are happy that you found Chalet Swisse Spa just right for your relaxation and that you loved your pamper treatments. Hope to see you again soon. Kind regards, Herbert & Elizabeth. More 

Canberra, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 5, 2015

Needtoescape booked this small room for the two of us. Obviously the room was to small for 2 people. On arrival Chalet manager asked us if we were happy with small room, and what could we say as we have not sighted the room yet. Therefore management was aware that Needtoescape had booked 2 people into this single room and... More 

Review collected in partnership with Sunlover Holidays

Was this review helpful? Yes 1
Herbert M, Manager at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Guests knew that this room was only for 1 person, indeed it was pointed out to them that this room is too small for 2 persons, but they insisted that they wanted to use this room. There is also an option notice in the room to cancel the booking free of charge if the guest is not satisfied. We are... More 

Montreal, Canada
2 reviews
5 of 5 stars Reviewed December 16, 2014

We spent a couple of days with the hosts Elizabeth and Herbert at their beautiful resort which has -Nice indoor pool -Relaxing grounds with Tennis, archery and nice walks -Very nice terrace to sip wine in the afternoon looking at the amazing view of the ocean. -Rooms are very cozy. So quiet you'll sleep like a baby. All in all,... More 

Was this review helpful? Yes
Herbert M, Owner at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Dear Phillipe, Thank you very much for this great review of Chalet Swisse Spa. It was an honor to have your cheerful and so interesting group from the CIRQUE DU SOLEIL staying with us and sharing some stories of your work and of the different parts of the world you come from. We look forward to seeing you again after... More 

Canberra, Australia
1 review
5 of 5 stars Reviewed November 9, 2014

We stayed here for a quick weekend on the South Coast and had an excellent time. The hosts are gracious, the bushland setting is peaceful and far from the road, and the amenities were great. We played archery, went for a bushwalk, and had a relaxing breakfast with a sea view. We will definitely go back for a longer stay.... More 

Was this review helpful? Yes
Herbert M, Owner at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Dear Elizabeth, Thank you for your kind review. We are glad you enjoyed our relaxing Retreat and look forward to seeing you again soon. Many thanks and kind regards, Elizabeth and Herbert. More 

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