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All 15 Batemans Bay hotels

Chalet Swisse Spa at Surf Beach Retreat

4.5 of 5 Spa   |   676 The Ridge Rd | Surf Beach, Batemans Bay, New South Wales 2536, Australia
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Ranked #4 of 15 Hotels in Batemans Bay
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
msj101 Canberra
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123 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Canberra
Contributor
16 reviews 16 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My wife and I had a pleasant relaxing stay. We had a room with a patio offering a fantastic view out over Bateman's Bay. Our room was very comfortable with the main building offering a lovely old world vacation hotel feel. The continental breakfast with freshly brewed coffee on the deck overlooking the bay was a delight. To ensure a... More

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Kempsey, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Stayed at the Chalet last weekend - just for 1 night - and wished we could have stayed for a week. Welcoming hosts, great property, excellent facilities - including an indoor pool. Both of us had a very relaxing spa treatment. We stayed in a Deluxe room which was excellent value. Well furnished with a comfortable bed. We were sooo... More

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C2809HNElizabethM, Owner at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Hallo John, Thank you very much for your kind review. We are glad you enjoyed our hospitality and the facilities - the archery, bushwalks, the heated pool and the Seaclay Bodywrap together. Thanks again and hopefully we'll see you again soon. Kind regards, Elizabeth. More

Sydney, Australia
2 reviews
4 of 5 stars Reviewed 1 week ago

My wife, son and I decided on a whim to spend a night at Batemans bay, having never been there before we decided to stay at the Chalet swisse spa, I will say I was not disappointed, from the great hospitality received by Elizabeth and Herbert to the beautiful European styling. If you are looking for a stale uncharacterised hotel... More

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C2809HNElizabethM, Owner at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Dear Susi, Shaun and little Kye, Many thanks for your loveley review. Glad you enjoyed our hospitality and the peace and tranquillity of our environment and also our recreational facilities. Just a pity you didn't have time to have a massage of facial. Maybe next time. We look forward to seeing you again soon. Kind regards, Elizabeth. More

Sydney, New South Wales, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 4, 2014

We thoroughly enjoyed our stay at the chalet Swiss spa and left feeling rejuvenated & refreshed. The rooms where clean, cosy & welcoming. Staying in the winter, we enjoyed the roaring log fire & beautiful bush walks surrounding the hotel. Herbert & Elizabeth where fantastic they have put their heart & souls in to creating a home for home which... More

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Herbert M, Owner at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Dear Elaine and Daniel, Thank you so much for your kind review. We really enjoyed having you with us - what a pity you couldn't stay longer! Glad you felt so happy andrelaxed after the pamper treatments. We hope to see you again soon. Thanks again, Elizabeth and Herbert. We thoroughly enjoyed our stay at the Chalet Swiss Spa and... More

Sydney, Australia
2 reviews
4 of 5 stars Reviewed July 24, 2014

Down in Surf Beach for work and we decided to try the Swiss Chalet Spa. Our lovely hosts Herbert and Elizabeth were extremely welcoming, they made us feel like we were at home. The log fire was a big tick in my book! Bed was comfortable, views were pretty special. Although the room was a wee bit small, there is... More

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Herbert M, Owner at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Dear Karen and Steve, Thanks very much for your kind review. We are glad you enjoyed Chalet Swisse Spa - with all the facilities and the fire place. We will take up your suggestion to have a Coffee and cookies available in the guest lounge - good idea! Elizabeth and I look forward to see you again in the near... More

Canberra, Australia
1 review
5 of 5 stars Reviewed July 21, 2014

I have been staying at the Challet on many occasions and enjoyed every bit of it. I get to relax in the quiet and serine environment but my 9 year old son get to have an action packed weekend with indoor swimming pool (good for cold/wet South coast weather), spa, bush walks, tennis and archery. Family cabin has everything you... More

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Herbert M, Owner at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Dear Alexandra, Thank you so much for your lovely review. Its always a pleasure to have you, Natasha dn Nikki here with us. I know Nikki wants to constantly use all our facilities, so you have not enough time to socialise with us. Maybe next time. We look forward to seeing you again soon, hopefully before Natasha returns to St.... More

Canberra, Australia
Contributor
15 reviews 15 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 19, 2014

We tried on a couple of occasions to book a family room at the Chalet Swisse but found it booked out - which one would think is a very encouraging sign. We subsequently found out that the owners take vacations and close the Chalet Swisse down which explains the lack of vacancy when we need to visit the coast! This... More

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Herbert M, Manager at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Dear Guest, I find it an amazing suggestion that we should not take some holidays in a quiet trading period! The Cabin you stayed in was classified as 3.5 stars but to say "spartan" is totally exagerated. We have had many happy families coming back year after year I remember very well the debacle we had when we had trouble... More

Canberra, Australia
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 16, 2014

When we arrived we were shown a very small room, more like a cupboard, and asked to be upgraded. We were given a cabin, still very small, but adequate. However we didn't get the breakfast included. The second bedroom where my adult children slept was like a walk in wardrobe. They couldn't be in the room at the same time... More

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Herbert M, Manager at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Dear Guest, We regret that you were disappointed with Chalet Swisse Spa. You booked a Family Room - which you found small - certainly "No Cupboard" - and I accepted your comment that it was "a bit small" - even though we had many happy Families staying in that room. After showing you another - somewhat larger Family Room, I... More

Aiken, South Carolina
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed July 3, 2014

My husband and I stayed at the Chalet Swisse last spring. Our impressions were so different from those of most reviewers (including the April 1 review from a couple who were there at the same time we were), that I wonder if we were at the same Chalet Swisse. I admit that my expectations were based on the glowing reviews... More

Was this review helpful? Yes 7
Herbert M, Owner at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Dear Guest, We are sorry that you did not find Chalet Swisse Spa to your liking. We thank you for appreciating our friendly service and cleanliness of your room and our lovely grounds and gardens. However, I would like to clarify a few points: All our TV's are switched on and checked before a guest arrives. The FREE Wifi works,... More

1 review
5 of 5 stars Reviewed May 29, 2014

We loved everything about Chalet Swisse. There are various activities you can undertake - tennis, table tennis, archery & bushwalking. The room was clean and comfortable. We enjoyed the breakfast spread which was available at a reasonable time (8.30am - 9.30am). We loved the spa which we found was a great way to end both days we were there. Being... More

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Herbert M, Owner at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Dear Stephen and Angela, Thank you very much for your kind review: the continental buffet breakfast; the activities, pool and spa and the tranquillity. We hope to see you again soon - perhaps during the cooler months when we have the fire going in the fire place and serve you our famous "Gluhwein" - hot mulled wine. Best wishes, Herbert... More

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Additional Information about Chalet Swisse Spa at Surf Beach Retreat

Address: 676 The Ridge Rd | Surf Beach, Batemans Bay, New South Wales 2536, Australia
Phone Number:
Location: Australia > New South Wales > Batemans Bay
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Chalet Swisse Spa at Surf Beach Retreat 4.5*
Number of rooms: 15
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Also Known As:
Chalet Swisse Hotel
Chalet Swisse Spa

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