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All 14 Batemans Bay hotels

Chalet Swisse Spa at Surf Beach Retreat

4.5 of 5 Spa   |   676 The Ridge Rd | Surf Beach, Batemans Bay, New South Wales 2536, Australia
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Ranked #3 of 14 hotels in Batemans Bay
Certificate of Excellence 2013
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112 people have reviewed this hotel

Traveler rating
    49
    37
    2
    13
    11
See reviews for
21
65
5
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Any
English first
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My Fiance Roberto booked the Chalet Swisse as a Birthday surprise for me in February. I was so happy that he did. The Retreat is absolutely amazing, we swam in the heated pool, played archery (saw a huge male kangaroo jumping about 30 metres from us), I spent my mornings watching the beautiful native flora and fauna, all at arms... More

Was this review helpful? Yes
Herbert M, Owner at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Dear Erin and Roberto, Thank you so much for your sincere, kind and explicit review. It is with heartfelt appreciation that we read your comments. What you expressed is exactly what we set out to do 25 years ago - to provide a retreat haven, a Touch of Europe by the sea with nature's gifts to relax and delight you.... More

Sydney, Australia
1 review
1 of 5 stars Reviewed 4 weeks ago

We originally had booked a cabin suite but when we got there, were also offered the executive suite as it was available. We decided to take the executive suite but at no point while being shown both options we were advised that it was more expensive. In fact, Herbert (the owner) did not even mention any room rates at all... More

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Herbert M, Owner at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

This guest enquired for the prices on the Executive Spa room $290 pn,and the Spa Cabin $240 pn.. He chose the Spa cabin because it was cheaper than the Executive suite. On booking he wanted a better price - I gave him a $10 discount. On arrival, Herbert mentioned that the Executive suite was still available if they were interested.... More

Canberra, Australia
1 review
5 of 5 stars Reviewed February 6, 2014

My partner and I booked a weekend to get away and this was perfect. The Chalet is set on a huge property surrounded by nature with walking trails, views of the beach, much wildlife and great facilities. My partner and I tried some tennis, table tennis and swimming. The hosts, Herbert and Elizabeth, are both lovely people and try to... More

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Herbert M, Owner at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Dear Adrian and Katrina, Thank you very much for your kind review of Chalet Swisse Spa. We are glad you enjoyed your stay, the facilities and that Katrina loved her pamper treatment. We look forward to seeing you again soon. Hopefully during winter at the open fireplace with roaring log fire and a glass (or two) of our famous mulled... More

Canberra, Australia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 2, 2014

The location is the best thing about Chalet Swisse as it is central to all the coast has to offer. It is surrounded by natural fauna and there is a lovely walk that residents can undertake. The downside is the entire complex is run down and in desperate need of an update. The rooms are small and needed airing. On... More

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Herbert M, Manager at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Hallo Cab, Sorry you did not enjoy your stayand I am glad you enjoyed the peaceful walks on our property. I have to disagree though, Chalet Swisse Spa is well maintained, there would not be anything that is not in good working order. Regarding the BBQ: We do not charge for use of the BBQ, We charge for hire of... More

Newcastle, Australia
Contributor
11 reviews 11 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 20, 2014

We have just gotten back from a mini holiday down the South Coast and spent 2 nights at this property staying in a mountain / sea view room in the main house (room no 3). The room was smaller than anticipated, but this was partly because we had just stayed in a 2 bedroom unit which was very spacious so... More

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Herbert M, Owner at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Dear Adrian and Katrina, Thank you very much for your kind review of Chalet Swisse Spa. We are glad you enjoyed your stay, the facilities and that Katrina loved her pamper treatment. We look forward to seeing you again soon. Hopefully during winter at the open fireplace with roaring log fire and a glass (or two) of our famous mulled... More

Sydney, Australia
1 review
4 of 5 stars Reviewed January 13, 2014

Elizabeth and Herbert are both genuinely friendly people. The magpie is also friendly but don't leave your room door open or he'll get into your room and go through your things while you're out. He's a real sticky beak bird Bill and Lisa

Was this review helpful? Yes
Herbert M, Owner at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Dear Bill and Lisa, How funny that bit about the Magpie, but you are right, don't leave your door open - wether its at Chalet Swisse Spa or somewhere in Sydney! We are glad you enjoyed your holiday here with us and we enjoyed having your company and exchange stories. We look forward to see you again soon. Kind regards,... More

Griffith, Australia
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 10, 2014

My husband and I booked on Boxing Day for three night from 30th December, so lucky to find this! We were delighted to find this oasis high up in the hills with great views across the Bay. Elizabeth and Herbert treat you as family and are very helpful. The rooms have a European décor and are roomy, with great views,... More

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Herbert M, Manager at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Dear Catherine, Elizabeth and I are greatful for your kind review of Chalet Swisse Spa. Yes, we try to become friends with our guests and make them happy. We are also glad you enjoyed our facilites. Next time you ought to also get some pamper treatment in our Day Spa. We get excellent kudos for our massages and sea clay... More

Sydney, Australia
2 reviews
5 of 5 stars Reviewed January 6, 2014

After a long year, with little to no down time. The Chalet Swisse provided a relaxing short-break. Driving through the gate, the retreat did look a little dated but after speaking to Elizabeth and considering the retreat has been going for a couple decades, we where actually amazed how well the building, grounds and bush walks are looked after. Our... More

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Sydney, Australia
1 review
5 of 5 stars Reviewed December 31, 2013

Just what the doctor ordered... Some nice time to relax in such a beautiful place. Elizabeth and Herbert are so lovely and welcoming and we will definitely be back :) Plenty to do for all the family whether you want peace and quiet and to relax, or bush walking in beautiful surroundings or simply just be on the beach.

Was this review helpful? Yes
Herbert M, Owner at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Dear Adele, Many thanks for your kind review. Elizabeth and I are so please that you enjoyed the weekend with us and look forward to meet you some time again. Winter is also a great time to be here - with average mid day temperatures being about 20° C, the beaches are beautiful and in the evening we have the... More

Sydney, Australia
2 reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 27, 2013

I thoroughly enjoyed my stay at Chalet Swisse Spa. I have just returned from Europe & I found it to be very much more pleasant & accommodating than any I had stayed in overseas. I did have one of the best rooms in the chalet, with a great spa bath, ample room - would fit 4 comfortably & all amenities.... More

Was this review helpful? Yes
Herbert M, Owner at Chalet Swisse Spa at Surf Beach Retreat, responded to this review

Dear Gillian, Thank you very much for your lovely review. We are pleased you enjoyed the ambiance and facilities at Chalet Swisse Spa and also our hospitality. As you said, when you left: "I shall be back" and we certainly look forward to having you with us again. Our very best wishes for a healthy and happy NEW YEAR. Herbert... More

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Additional Information about Chalet Swisse Spa at Surf Beach Retreat

Also Known As:
Chalet Swisse Hotel
Chalet Swisse Spa
Address: 676 The Ridge Rd | Surf Beach, Batemans Bay, New South Wales 2536, Australia
Phone Number:
Location: Australia > New South Wales > Batemans Bay
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 14 hotels in Batemans Bay
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Chalet Swisse Spa at Surf Beach Retreat 4.5*
Official Description (provided by the hotel):
2 x Family Cabins: 1 room with a double bed and 1 room with 3 bunk beds. Kitchenette, Balcony. Wild life. ... more   less 
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