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All 9 Albury accommodations

Quest Albury

4.5 of 5 Condominium   |   550 Kiewa Street, Albury, New South Wales 2640, Australia
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Quest Albury
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Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
AnitaLouise92 Melbourne, Victoria, Australia
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141 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
Melbourne, Victoria, Australia
14 reviews 14 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We booked a room here as we were passing through from Sydney to Melbourne with our son who was only 4 weeks old. When booking, we were told we would be put in a room with a king size bed, the first room we went to only had a double bed. We requested to be moved to the room we... More

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Ballarat, Vic
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Fantastic service and great room/s. We had a two bed family room with adjoining door. The gentleman who did the booking was fantastic and helpful, always using my name in acknowledgment, even the next day, when we were checking out. It is centrally located and would recommend staying here.

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Wodonga, Victoria, Australia
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked a night in one of the rooms here. The staff were great and friendly, the checkin and out process was very quick. Our room was very clean and the mini bar was well stocked, not only with the normal goodies, but also a breakfast pack ( which we did not use). The bed was comfortable and the bathroom... More

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Melbourne, Australia
1 review
2 of 5 stars Reviewed 3 weeks ago

Although we had confirmed our reservation 48hrs prior - Upon arriving at quest albury they could not find our booking. The couple in front of us had the same problem. Staff suggested we should check quest wodonga!?!? Asked to speak to manager -that was not possable as they were overseas. Luckily they still had rooms available so stayed 1 night... More

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Brad M, Public Relations Manager at Quest Albury, responded to this review

Hi Mary, Im very sorry & disappointed to hear of your experience at Quest Albury. Especially when something like this is very out of the ordinary for Quest & Our staff. I would appreciated if you could get in contact with me at Quest Albury on (02) 6058 0900 to discuss your experience with us. Especially as our hotel has... More

Sydney, Australia
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Quest Albury for a long weekend in July. We had a 2 bedroom suite with a balcony. It was lovely. Really comfortable beds. Very clean and had everything we needed. Reception staff we very pleasant and happy to help. I used the gym both days and it had enough to meet my short term needs. I'd... More

Was this review helpful? Yes 1
Brad M, Public Relations Manager at Quest Albury, responded to this review

Hi Vicki, Great to see you enjoyed your stay with us in July. Hope we can welcome you back in the future. Brad Martin Marketing & Communications Manager Quest Albury - (02) 6058 0900 More

Melbourne, Australia
Top Contributor
102 reviews 102 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed June 17, 2014

Stayed one night for business. Reception quick and easy. Stayed in one bedroom on third floor which was really a hotel room with a kitchenette. Clean, very comfortable bed, great pressure in the shower spray. Free undercover parking. Have to pay additional to access wireless internet. 24 hr reception but I was never able to get them to pick up... More

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Management response:

Hi MsCulture, Thank you for your review. Great to see you enjoyed your stay with us when in town for business. Just a few points I wanted to comment on: We now offer free wifi throughout the hotel. In regards to the noise level in the adjacent lane, we suspect the window in your apartment might have been open slightly... More

Sydney, Australia
Top Contributor
78 reviews 78 reviews
19 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed June 1, 2014

We stayed in room 401, which was an Executive 2 Bedroom. The rooms were large and clean, the kitchen huge. It was light and bright with comfortable beds. The customer service at checkin and checkout was exceptional and the breakfast plain but fresh and well priced. Again the restaurant staff were lovely. We will definitely stay again.

Was this review helpful? Yes 2
Management response:

Hi SarahAusti, Thanks for your fantastic review. Glad you enjoyed your stay with us here. Hope we get to welcome you back to the hotel soon! Brad Martin Marketing & Communications (02) 60580900 More

Top Contributor
59 reviews 59 reviews
29 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 28, 2014

Stayed for three nights with my three sisters in a two bedroom executive apartment. Set up with single king beds as requested and early check in. Free parking for both cars. Very clean with good amenities. Had to ask for two forks, but in the drawer when we arrived back in the afternoon. Have stayed in Quest apartments before and... More

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Management response:

Hi simba6, Thanks for the great review! We are so happy you have enjoyed your stay with us and hope that we can welcome you back to hotel soon. Brad Martin Marketing & Communications (02) 60580900 More

Brisbane, Australia
16 reviews 16 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed May 27, 2014

I stayed at Quest Albury for two weeks for work in May. We have been on the road for almost three months now and this was by far our most pleasant stay. We stayed in 1 bedroom apartments across the 2nd & 3rd floors and found the rooms to be spacious and well equipped. The beds are large and VERY... More

Was this review helpful? Yes 1
Management response:

Hi 1984_nl, Thanks for the review. Great to hear that after your three months of travelling we are by far you most pleasant stay! Not so great to hear you’ve been on the road for the last three weeks with work, I know I would be missing home by now! Great to see you mentioned the pillow toppers. They have... More

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 24, 2014 via mobile

Having recently stayed at other Quest Apartments, the Albury hotel suffers in comparison. It is smaller and not in good repair. The fridge was tiny and hadn't ever been defrosted in its life. Wireless is charged extra. The shower was more like an irrigation sprinkler, you never knew where the water was going to land. On the plus side, it... More

Was this review helpful? Yes 1
Management response:

Hi Lerlin L, I'm very sorry to hear about your recent stay at Quest Albury By the looks of your review this may relate to a particular apartment that may need some attention. After reviewing our maintenance log i cannot find any reported problems matching this. In the interest of future guest satisfaction I would be very appreciative if you... More

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Additional Information about Quest Albury

Address: 550 Kiewa Street, Albury, New South Wales 2640, Australia
Location: Australia > New South Wales > Albury
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Quest Albury 4.5*
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Hotel & grounds (6)
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Dining (2)
Room/suite (6)
Other (20)
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Quest Albury has a range of Studio rooms through to one, two & three bedroom fully self contained Apartments like this. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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