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Kingsgate Hotel Te Anau

20 Lakefront Drive, Te Anau, Fiordland National Park, New Zealand
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Kingsgate Hotel Te Anau
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Kingsgate Hotel Te Anau
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284 reviews from our community

Traveler rating
    43
    107
    94
    24
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44
156
13
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brisbane, Australia
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed here for a night either side of walking the Milford Track. It's very close to the Dept of Conservation office, so handy for collecting trail passes etc. It's an easy 10 minute walk to the main street. Rooms were nice, if nothing special, but we had no milk to make tea, and the toiletries were skimpy - no... More 

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East coast
Top Contributor
162 reviews 162 reviews
117 hotel reviews
198 helpful votes 198 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed one night at the Kingsgate Hotel in Te Anau. We were in a ground floor room (310) that did not have a view of the lake. There was a picnic table in the courtyard area, and the laundry room was nearby. The hotel is located on the lakefront, but quite a ways down from the center of town.... More 

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

First of all, I'd like to give credit to the reception lady who checked us in and out, she was very nice and gave us good information of what we can do and see around the area. She also warned us of the road condition before our departure. However, it was the cleanliness of the hotel room that really disappointed... More 

Was this review helpful? Yes 1
Thousand Oaks, California
Top Contributor
88 reviews 88 reviews
29 hotel reviews
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Where to start. The front desk staff were more interested in each other than the guests. No air conditioning. The windows opened, but no screens. Mattresses were old and uncomfortable. The restaurant was pretty much in chaos most of the time and the food wasn't at all good. I got the feeling these folks weren't trying very hard at all.... More 

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Nick L, Manager at Kingsgate Hotel Te Anau, responded to this review

Dear miandho Thank you for taking the time to post your feedback. I apologise if you found our staff unhelpful. I can assure you that was not their intention. I am pleased to announce we have new bedding arriving this winter for our rooms. Kind regards More 

Senior Contributor
30 reviews 30 reviews
28 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We started for two nights - wow! What a fantastic position this hotel has. Beautiful lake front location within easy reach of the bars, restaurants and amenities. The staff were lovely and helped with our baggage - no lift... They also were great at helping us to organise a couple of trips. Fantastic to gave a good value laundry for... More 

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Nick L, Manager at Kingsgate Hotel Te Anau, responded to this review

Dear Julie S I appreicate your kind words which I have shared with the hotel staff. I am pleased to announce we will move to free wifi from the 1st May 2015. Kind regards More 

Dallas, Texas
Contributor
19 reviews 19 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

A spacious room upstairs (no lift), it provided basic and comfortable amenities. Upon arrival, the desk staff were very nice and welcoming. Access to the upper floor was by a narrow stairway. Not bad for me with a small rolling bag, but be careful with large luggage. My room overlooked the lawn in the back. With my room being stuffy,... More 

Was this review helpful? Yes 2
Nick L, Manager at Kingsgate Hotel Te Anau, responded to this review

Dear mpfrig Thank you for taking the time to post your feedback. I trust you enjoyed the rest of your holiday in New Zealand. Kind regards More 

Clermont, Florida
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What a great location! A very small town but when you walk out the door and see the lake...ahhhhh! Also a lovely walk after dinner was the perfect way to end a long travel day. Our rooms were quite ready when we arrived so the management treated us to a drink at the bar - fantastic! The rooms were quaint... More 

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Nick L, Manager at Kingsgate Hotel Te Anau, responded to this review

Dear DVPnSVP Thank you for your comments regarding your stay. I have shared your feedback with our Food & Beverage departments. Kind regards More 

Metro Manila, Philippines
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

My husband & I stayed for 1 night as a jump off point for our Milford Sound cruise at 9am the following day. When we arrived, we couldnt find a parking spot, so we had to park all the way at the other side of the hotel, which meant we had to carry all our luggages & stuff to our... More 

Was this review helpful? Yes 2
Nick L, Manager at Kingsgate Hotel Te Anau, responded to this review

Dear Rinanonym C Thank you for taking the time to post your feedback. I apologise regarding the car parking situation. I know it must be frustrating not being able to park closer to your room. I trust you enjoyed the rest of your holiday in New Zealand. Kind regards More 

Greymouth, New Zealand
Top Contributor
66 reviews 66 reviews
42 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed March 17, 2015

Kingsgate TeAnau is an older style modern hotel. Situated on two floors and no lift to the second floor. The rooms are spacious and well equipped. Restaurant offers an excellent array of Breakfast. Hotel is a short walk along the Lake front to the town centre. off street parking at the hotel. Buses to Milford Sound or to Manapouri pick... More 

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Nick L, Manager at Kingsgate Hotel Te Anau, responded to this review

Dear coaster2 I appreicate you taking the time to post your feedback. We look forward to seeing you again in the future. Kind regards More 

Derry
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 17, 2015

My daughter and I stayed here for 2 nights while we were touring the Te Anau lake area. It was the least attractive and most unpleasant of all the accommodation choices we made over 2 weeks. I knew it was basic beforehand but was heartened by some Trip Advisor reviews which had said that a staff member had been very... More 

Was this review helpful? Yes 1
Nick L, Manager at Kingsgate Hotel Te Anau, responded to this review

Dear Imnomug I appreciate your insights into your stay and apologise you found the condition of the room unsatisfactory. I can assure you this incident is not normal and will be speaking with our Housekeeping department. I trust you enjoyed the rest of your holiday in New Zealand. Kind regards More 

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