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Oaks Club Resort

4.5 of 5 171 - 179 Frankton Road, Queenstown, New Zealand
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Oaks Club Resort
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Oaks Club Resort
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257 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rockhampton, Australia
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed yesterday NEW

My partner and I plus another couple stayed here for 3 days. The views yes are amazing and the bed was comfy However these are probably this hotels only redeemable features. The staff were unfriendly and uninterested on check in. The room was poorly designed it was one of the rooms joined to a larger apartment the incredibly small tv... More 

Was this review helpful? Yes
Sydney, Australia
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Excellent location, views r gr8, walkable distance to the town centre and apartments r serviced every day. They provide fresh towels and fill up tea and coffee supplies. Very modern kitchen. Loved the walk beside the lake.

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Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Only complaint is the wifi is only 30minutes free each day instead of being free all the time - that would be a lot better. Garry the shuttle bus driver was great at recommending places to visit & eat, and the girls at reception were all very lovely too. Short 15minute walk along the river (very scenic) into town. The... More 

Was this review helpful? Yes 1
Hotel M, Manager at Oaks Club Resort, responded to this review

Thank you for providing your highly-valued feedback regarding your recent stay at Oaks Club. I appreciate that you were disappointed with the limit of 30 minutes complimentary wifi access per day and am pleased to announce that we are currently considering various avenues of implementing free wifi throughout the entire duration of our guests stay. We hope to have this... More 

Inverloch, Australia
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Loved our stay here. The views of the lake are extraordinary, they appear to change by the hour. This fully serviced apartment was everything and more (laundry) than we had hoped for. Perfectly situated for a beautiful stroll into town or down by the lake, sit out on the balcony and watch the activity on the lake. Congratulations to the... More 

Was this review helpful? Yes 1
Hotel M, Manager at Oaks Club Resort, responded to this review

Hi Wth1959, Thank you for providing feedback on your recent stay at Oaks Club! It’s an absolute pleasure to read that you enjoyed the panoramic lake and mountain views from your spacious apartment with all of its amenities. The lakeside walking track at our doorstep is a truly remarkable and unique feature of Queenstown and I’m very glad you were... More 

Tauranga, New Zealand
Senior Contributor
35 reviews 35 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Loved our stay here and definitely wanted to stay longer only if it was just for the view while sitting in our spa pool. Ideally situated from the centre of town and brilliant shuttle service to and from (although we had rented our own car, we were pleased to see the shuttle leave on the hour). Loved the spacious rooms... More 

Was this review helpful? Yes
Hotel M, Manager at Oaks Club Resort, responded to this review

Hi GalwayCricket, Thank you for taking the time to review your recent stay at Oaks Club Resort. I was thrilled to read that you enjoyed the spectacular views from your spacious apartment and outdoor spa. The complimentary shuttle service is extremely popular and I'm pleased you were able to take advantage of this fantastic service that allows easy access to... More 

Top Contributor
62 reviews 62 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We loved our stay here. The views of the lake are absolutely incredible. These self service apartments are such a fantastic option with all the mod cons of skytv, Wifi, inappartment laundry, basement parking. on site gym and sauna. The staff are also friendly and helpful. But the best feature is the location which is backed onto the Queenstown trial... More 

Was this review helpful? Yes 1
Hotel M, Manager at Oaks Club Resort, responded to this review

Hi Tom C, Thank you for providing feedback regarding your recent stay at Oaks Club. I'm thrilled to read that the spectacular views and wide array of apartment features made for such an exceptional experience here in Queenstown. Our close proximity to the town centre and picturesque lakeside walking track is a brilliant aspect of staying with us and I'm... More 

Nouméa, null, New Caledonia
Top Contributor
69 reviews 69 reviews
14 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed November 14, 2014

The best feature of this hotel is the lake views and the outdoor access that gazes out over the mountains. We booked a twin room and the bedrooms themselves were beautifully decorated and comfortable. I generally liked the room but there were one or two issues that I had. The sink was clogged and the inside of the jug was... More 

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Hotel M, Manager at Oaks Club Resort, responded to this review

Hi Ariane T, Thank you providing a review of your recent stay at Oaks Club! It's an absolute pleasure to read that you enjoyed your panoramic view of Lake Wakatipu and The Remarkables mountain range as well as the fantastic service provided by our front office team. However, it is concerning that you experienced one or two issues in your... More 

Queenstown, Otago, New Zealand
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 27, 2014

1-Front desk/office has a awesome customer service with a very warm smile. 2-Housekepping department is very clean and tidy when we walk in the hotel rooms, they are just completely clean, we feel like we are not in a hotel we are in are home. 3-All the services and facilities that oaks provide to their customers are just the best.

Was this review helpful? Yes 1
Hotel M, Manager at Oaks Club Resort, responded to this review

Hi harry400, Thank you kindly for taking the time to review your recent stay at Oaks Club Resort. I'm thrilled to read that you appreciated our exceptional level of customer service and will be sure to convey your positive feedback to the front desk team. Your praise of the room cleanliness and wide array of services on offer is also... More 

Dunedin, New Zealand
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 6, 2014 via mobile

When we first arrived the views were breathtaking! Unfortunately the over the first few hours we noticed mould in the bathrooms, hand prints on the walls from previous visitors, stained duvet covers and the spa smelled disgusting. On top of this bathroom draw was broken along with both the fridge and laundry doors. There was no opening windows throughout the... More 

Was this review helpful? Yes 5
Hotel M, Manager at Oaks Club Resort, responded to this review

Thank you for taking the time to provide your highly-valued feedback. I was terribly concerned to read your comments regarding the lack of cleanliness and prevalence of maintenance issues in the apartment you stayed in. I sincerely apologise for the presence of these issues and would appreciate it if you could contact me directly to discuss this matter in more... More 

Cairns, Australia
Top Contributor
173 reviews 173 reviews
39 hotel reviews
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed October 3, 2014

We travelled through New Zealand as two couples and used the Oaks Club Resort on three occasions in between dashing here, there and everywhere from Queenstown. Our two bedroom deluxe spa apartment with lake views was just amazing. We were almost lost for words when we first opened the front door and were treated to an up close panoramic view... More 

Was this review helpful? Yes 2
Hotel M, Manager at Oaks Club Resort, responded to this review

Thank you for taking the time to post such a kind review of your recent stay at Oaks Club. I was so delighted to read that you were in awe of your room, it's cleanliness and features, and the surrounding panoramic views of Lake Wakatipu and the Remarkables. I'll also be sure to pass on your comments regarding the staff's... More 

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Additional Information about Oaks Club Resort

Address: 171 - 179 Frankton Road, Queenstown, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Oaks Club Resort 4.5*
Number of rooms: 64
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Also Known As:
Oaks Club Hotel Queenstown
Oaks Hotel Queenstown
Hotel Style:
#18 Family Hotel in Queenstown
#29 Luxury Hotel in Queenstown

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