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All 70 Queenstown accommodations »

Oaks Shores

4.5 of 5
327 - 343 Frankton Road, Queenstown 9197, New Zealand
Hotel amenities
4.0 of 5 stars 226 Reviews
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226 reviews from our community

What travelers say about this specialty lodging
  • Bedroom apartment(14)
  • Full kitchen(6)
  • Car park(6)
  • Hotel room(5)
  • Lake Wakatipu(5)
  • Reception staff(4)
  • Living area(3)
  • Bus stop(3)
  • Main road(3)
  • Min walk(3)
Traveler rating
    101
    66
    28
    23
    8
Only show reviews for Family (63) | Couples (109) | Business (3)
Date Rating
bellaview
england
Reviewer
4 reviews
1 helpful vote
5 of 5 stars Reviewed February 12, 2012 NEW

We stayed here as part of our Honeymoon, and WOW what a place! The location is just spectacular overlooking the lake and mountains. Our room was simply wonderful, it totally made our holiday, beautiful views, spotlessly clean and spacious, with every amenity available (including a kitchen area, and a log fire). The staff were so friendly and accomodating, and it... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Shores, responded to this review
February 13, 2012

Thank you very much for your review of Oaks Shores. We are delighted to read that your honeymoon with us was enjoyable! Thank you for positive comments. We hope to welcome you and your husband again soon. More

calvin_nz
Auckland, New Zealand
Senior Contributor
31 reviews
9 helpful votes
2 of 5 stars Reviewed January 25, 2012
3
people found this review helpful

Recently stayed at Oaks Shores with my wife for 5 nights. Upon arrival the man on the front desk set the tone for the rest of our stay - he was completely disinterested. We stayed in a hotel room - this came with 'tea and coffee' making facilities. There was a small bar fridge, and toaster. If you wanted to... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Shores, responded to this review
February 2, 2012

We appreciate your review of Oaks Shores. Please accept our apologies for the inconveniences you suffered, and be assured that your comments have been passed onto the Hotel Manager for serious investigation. We do hope that you and your wife will stay with Oaks Hotels & Resorts again in the future. More

LilSmurf2012
Shanghai, China
Reviewer
4 reviews
3 helpful votes
2 of 5 stars Reviewed January 21, 2012
3
people found this review helpful

Pros: beautiful view, plenty of space in the two bedroom apartment, laundry, and Jack, who works in the bar and restaurant. Cons: poor service. We stayed here for 5 nights. The second day housekeeping did nothing more than make the bed. The bathrooms did not appear cleaned, towels unchanged, and the dirty dishes left in the sink. The bed linens... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Shores, responded to this review
January 24, 2012

Thank you for taking the time to share feedback on your recent stay at Oaks Shores. Please accept our apologies that time with us did not meet your expectations. As a team we always endeavour to provide exceptional service and quality accommodation that exceeds guest expectations, and it is disappointing to read that we did not achieve this during your... More

Helen Z
Adelaide, Australia
Reviewer
4 reviews
2 helpful votes
5 of 5 stars Reviewed January 19, 2012

The 2 bedroom deluxe apartment was very modern and extremely comfortable. All the utilities worked perfectly which I have found quite rare in most places I have stayed. The views were stunning and the staff were easily approachable for anything we needed. eg internet access, cleaning equipment for the bbq etc. I cannot find fault from the friendly and helpful... More

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Oaks Hotels and Resorts, Guest Relations Manager at Oaks Shores, responded to this review
January 23, 2012

Many thanks for your positive review of Oaks Shores. It is great to hear that you enjoyed your holiday with us. We very much look forward to welcoming you back again soon. More

Debbie N
Brisbane, Queensland, Australia
Senior Reviewer
6 reviews
1 helpful vote
3 of 5 stars Reviewed January 18, 2012
1
person found this review helpful

We booked the 4 bedroom penthouse expecting it to be spread across the top of the apartments as most penthouses are - very disappointed to find it was actually 2 x 2 bedroom apartments with an interconnecting door on two different levels!! Whilst the views were spectacular the configuration split the group up (3 families). The 2 bedrooms on top... More

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Customer Feedback, Guest Relations Manager at Oaks Shores, responded to this review
January 19, 2012

We appreciate your review of Oaks Shores and are happy to read that you enjoyed your time in Queenstown. However, we are sorry to hear about your disappointment in the penthouse layout. Please accept our apologies for the confusion. Oaks Hotels & Resorts looks forward to welcoming you and your family friends again in the future. More

Cater63
Napier, New Zealand
Contributor
17 reviews
11 helpful votes
3 of 5 stars Reviewed January 16, 2012

We have stayed here before and loved it,so we booked and asked for same 1 bedroom apartment again..which we were assured we would get. We didn't get same room....no, we were given a 1 bedroom apartment right up the top by the road!! It was same layout and fantastic views,but the room was in need of a revamp as was... More

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Paula B
Queenstown, New Zealand
Senior Reviewer
6 reviews
1 helpful vote
4 of 5 stars Reviewed January 16, 2012
1
person found this review helpful

Stumbled on this after our other accommodation fell through. Located about 10 mins walk along the lake track from Queenstown the view from any room in the lodge is spectacular. We stayed in a two bedroom deluxe apartment and it was spacious, nicely furnished and well equipped for those who want to cook while on holidays. It also had a... More

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Kfizzo
Sydney, Australia
Senior Contributor
26 reviews
5 helpful votes
4 of 5 stars Reviewed January 13, 2012
1
person found this review helpful

We stayed here in November 2011. We had a two bedroom apartment overlooking the lake. It was beautiful. The massive windows are fabulous as it highlights just how beautiful Queenstown is. The room were clean and had great amenities. The only downside of the room was in the second bedroom there was a side table and a chest of draws,... More

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Nadyne S
Brisbane, Queensland, Australia
Senior Contributor
31 reviews
5 helpful votes
3 of 5 stars Reviewed January 9, 2012

This has to be the most expensive accomodation out of our 2 weeks road trip. We expected more as it's part of the Oaks chain of hotels. We had 2 bedrooms (2 double beds and 1 king bed) and 1 bathroom with kitchen facilities. TV was small and the remote control had to be placed within 50cm to switch channels... More

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AH81Newcastle
Newcastle
Contributor
12 reviews
4 helpful votes
5 of 5 stars Reviewed January 5, 2012
2
people found this review helpful

I had booked this as a Christmas present for my partner and I to give ourselves an upgrade from hosteling over Christmas eve and Christmas day. I was initially concerned it seemed a bit too far out from the town centre and was worried that it was going the the 'Big Mac' of hotels, whereby the reality is nothing like... More

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Oaks Shores Also Known As

  • Oaks Shores Queenstown
  • Oaks Shores Hotel Queenstown
Address: 327 - 343 Frankton Road, Queenstown 9197, New Zealand

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Oaks Shores
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