We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 61 Queenstown hotels

Oaks Shores

4.5 of 5 Hotel   |   327 - 343 Frankton Road, Queenstown 9197, New Zealand
Hotel website
Hotel amenities
Offers & Announcements
Stay 3 Nights & Save 5%!
Save Saved
You added Oaks Shores to your Saves list
Oaks Shores
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
75%
Ranked #41 of 61 hotels in Queenstown
A recent review
4 of 5 stars reviewed yesterday
scott k Miami, Australia
  • Reviews (436)
  • Photos (328)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (94)
  • Location
  • More
Write a Review

436 people have reviewed this hotel

Traveler rating
    179
    142
    54
    41
    20
See reviews for
133
183
8
8
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Miami, Australia
Senior Contributor
48 reviews 48 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed yesterday NEW

We had a three bedroom apt between one couple and four single guys, which worked well. The facility was excellent for location to the mountains and the town and what it had to offer. Our apartment had a great view of the lake and the mountains. (see pics). Would stay again.

Was this review helpful? Yes
Alexandra, New Zealand
1 review
1 of 5 stars Reviewed 6 days ago NEW

I have stayed at several Oaks in Auckland, Australia and have stayed at the Oaks Shores before but I have never been so dissappointed as our stay this weekend. The room smelt of urine. The kitchen was dirty. The dishwasher not only didnt work but was dirty on the inside (if that is possible) and there was bits of food... More

Was this review helpful? Yes
Hong Kong, China
Contributor
13 reviews 13 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We rented a three bedroom apartment for our snow trip to Queenstown. The quality of the furnishings are really good and they are contemporary style and very comfortable. Our apartment came with a fireplace and all rooms had ensuites with underfloor heating in all uncarpeted areas (bathroom and kitchen area). Large balcony with an amazing view of the lake and... More

Was this review helpful? Yes
Hotel M, Manager at Oaks Shores, responded to this review

Thank you for your recent review of Oaks Shores! I am so pleased that you enjoyed your recent stay with us and that Oaks Shores is one of the best places you have ever stayed! That is amazing feedback to receive! It is great to hear that the kitchen was well stocked for you and the apartment comfortable! Once again,... More

1 review
5 of 5 stars Reviewed 1 week ago

Just the place to stay after all day on the mountain. Great size rooms with all what you would want in a room and great customer service from the staff. Car Parking in the hotel is easy and the free shuttle bus to town is a plus. I will always stay here when I go to Queenstown.

Was this review helpful? Yes
Hotel M, Manager at Oaks Shores, responded to this review

Kia Ora and thank you for your recent review of Oaks Shores! I am so glad to hear that the rooms were perfect for you after the full days on the mountain and that the rooms provided you with everything you needed during your stay! Thank you for your feedback about our friendly staff and I will certainly be passing... More

Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed at the oak shores whilst in queenstown very nice and tidy friendly staff over looks the lake was very nice will defintly come back... queenstown is a short trip to town.. nice veiws of the remarkable mountains sweet as....

Was this review helpful? Yes
Jaimee D, Manager at Oaks Shores, responded to this review

Kia Ora and thank you for your recent review of Oaks Shores! I am so pleased that you enjoyed your short stay with us and found the staff friendly! The views the apartments offer over the Remarkables really are amazing! Once again, thank you for your review and we hope to see you back in Queenstown soon! Kindest regards, More

Cork
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Stayed in this hovel a while back when visiting friends in queens town , we came all the way from Ireland and everything about New Zealand was amazing apart from this place We stayed for 11 days and I had to plead with the staff for fresh towels, we never had our dinner plates collected and when we asked about... More

Was this review helpful? Yes
Jaimee D, Manager at Oaks Shores, responded to this review

Thank you for your recent review of Oaks Shores! It is a shame that you were unable to review your stay with us closer to the time you were here so we could investigate your feedback immediately. It sounds like you stayed in one of hotel rooms which is a standard room and does not offer any kitchen facilities. For... More

Ormeau, Queensland, Australia
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

5 guys are usually hard to please, but oaks shores managed. great accommodation with connecting rooms to allow for 5 beds. amazing views, great facilities. 10 days and don't have a bad thing to say. do your self a favour and stay here!

Was this review helpful? Yes
Jaimee D, Manager at Oaks Shores, responded to this review

Kia Ora and thank you for your recent review of Oaks Shores! I am so pleased that you enjoyed your stay with us and we were able to meet your expectations! The views and facilities in the apartments are great and I am glad that the 5 of you travelling enjoyed them! It is exceptional that you have not one... More

Perth, Australia
Contributor
20 reviews 20 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stay two night in two bedroom apartment. The apartment facility is brilliant and decoration is sweetly and beautiful. Room have washing mashing and dry machine, which we clean most of cloths there. Lake just at front us and they have a small walk pass can go through to lake side. Staff are friendly as well. nice stay

Was this review helpful? Yes
Jaimee D, Manager at Oaks Shores, responded to this review

Kia Ora and thank you for your recent review of Oaks Shores! I am so pleased that you enjoyed your short stay with us and found the apartments beautifully decorated! we have recently started a refurbishment of the rooms so it is wonderful to have such positive feedback! Thank you for your feedback about our friendly staff and I will... More

sydney
Top Contributor
103 reviews 103 reviews
20 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for two nights, but wish we could have stayed longer! We had a lake view, two bed apartment (on double, and one twin room), each room having its own bathroom. The kitchen was well stocked with everything we could need, and it was nice and warm. The best part though was the view! We could see the... More

Was this review helpful? Yes
Jaimee D, Manager at Oaks Shores, responded to this review

Kia Ora and thank you for your recent review of Oaks Shores! I am so glad to hear that you enjoyed your stay with us recently! It is great that the kitchen was stocked with everything you needed during your stay and that your enjoyed your apartment on level 1! It really is a great area down there with the... More

Brisbane, Australia
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in a two bedroom Lake view apartment. We had the one on the end of the block so it was lovely and full of light (except for the second bedroom) as it had extra windows and was really spacious. The outlook is fantastic and it's a pleasant 40min walk along the lake track into town. 40mins is at... More

Was this review helpful? Yes 1
Jaimee D, Manager at Oaks Shores, responded to this review

Kia Ora and thank you for your recent review of Oaks Shores! I am glad to hear that you enjoyed the amazing views from your apartment and the beautiful walk into town! It is a lovely walk where some of the best photos of Queenstown can be taken! It is great to hear that your apartment had everything your family... More

Owners: What's your side of the story?
If you own or manage Oaks Shores, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Oaks Shores? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Oaks Shores

Address: 327 - 343 Frankton Road, Queenstown 9197, New Zealand
Phone Number:
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Oaks Shores 4.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Agoda, Travelocity, Hotels.com, Cheap Tickets, Tingo, Priceline, Otel, HotelTravel.com, TripOnline SA, BookingOdigeoWL and Venere so you can book your Oaks Shores reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Oaks Shores Queenstown
Oaks Shores Hotel Queenstown

328 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (319)
Viewed
Dining (37)
Viewed
Hotel & grounds (39)
Viewed
View from room (49)
Viewed
Room/suite (92)
Viewed
Bathroom (7)
Viewed
Pool/beach area (2)
Viewed
Other (93)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
View from room (1)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Queenstown with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style
#37 Luxury Hotel in Queenstown
Hotel Class
Official Description (provided by the hotel)
Located on the very scenic Lake Wakatipu, Oaks Shores is a luxuriously appointed Queenstown apartment-style hotel in the most popular New Zealand’s ski resort town, Queenstown. Each spacious apartment is impeccably appointed with chic, contemporary furnishings and balconies, most with stunning views over the lake and mountain ranges (Hotel Rooms do not have views). This perfectly located Queenstown accommodation includes 1, 2, 3 and 4 bedroom apartments, all with under floor heating, double glazed windows and superb kitchens or kitchenettes and ensuite bathrooms. ... more   less 
Number of rooms
130

Questions & Answers

Questions? Get answers from Oaks Shores staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer