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Oaks Shores

327 - 343 Frankton Road, Queenstown 9197, New Zealand
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Oaks Shores
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Oaks Shores
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539 reviews from our community

Traveler rating
    225
    172
    69
    49
    24
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Oakshores was an unreal place to stay. The serviced apartment was absolutely spectacular with amazing balcony views of the lake. However, what made this place so amazing were the staff - incredibly friendly, understanding and considerate. This was across the board, from the reception (Toni and Jade and all the rest) to Garry Telford - what a guy! The second... More 

Was this review helpful? Yes
Hotel M, Manager at Oaks Shores, responded to this review

Dear Mastersjacob, Thank you very much for submitting your recent review on Trip advisor. I am delighted that you enjoyed your stay.I really appreciates your comments made in relation to my staff,we only have a small team and Garry,Toni,Jade and all of my staff always go out of their way to ensure that our guests have a great stay and... More 

Port Macquarie, Australia
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

When we arrived at reception we were given a map to get to our room 1001. This involved either a walk down a corridor then up or down stairs to the lift on 8 or 9, travel to the car park on 5, walk down a ramp and through a door on the otherside of the car park, walk down... More 

Was this review helpful? Yes
Hotel M, Manager at Oaks Shores, responded to this review

Dear BoydsAct, Thank you very much for your recent review on Trip Advisor. As you will appreciate, our apartments are built on the side of a hill over 10 floors so I agree that if you are on the first floor that is a long way from reception. Having said that your apartment would access straight out onto the lawn... More 

Auckland, New Zealand
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Make sure you pick a room with a view (more expensive), we didn't and that is the only thing I regret. Other than that loved it. Our apartment was a very good size. Family of four with two adult children. Two bedrooms, one king bed, second room two single beds. The rooms may have not much space but the kitchen... More 

Was this review helpful? Yes
Hotel M, Manager at Oaks Shores, responded to this review

Dear Shams A, Thank you very much for submitting your recent review on Trip advisor. I am very happy that you felt that with all the space in our Deluxe apartments, Full kitchen, Washing machine and Dryer and Gas fireplace it is truly like a home away from home and i am the delighted that the facilities met your expectation... More 

Auckland Region, New Zealand
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved staying in these apartments. New, stylish and very comfortable. Each bedroom had an ensuite which we loved. Just wish we could have stayed for longer. Very central to Queenstown and close to the airport. Good parking

Was this review helpful? Yes
Hotel M, Manager at Oaks Shores, responded to this review

Dear 177chris177, Thank you very much for taking the time to review your recent stay at Oaks Shores. I am delighted to read that you thoroughly enjoyed the picturesque views from your apartment. I am delighted that you appreciated that every room had an ensuite and there was plenty of free parking available..Your feedback is appreciated and I very much... More 

Adelaide, Australia
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Oaks Shores for 3 nights in March at the end of our 14 day NZ holiday. Before we left Wanaka we rang and asked if we could have an earlier check-in as my husband was playing golf at Arrowtown in the afternoon, and we wanted to drop off our bags etc before we headed out again.... More 

Was this review helpful? Yes
Hotel M, Manager at Oaks Shores, responded to this review

Dear Kyliejoan, Thank you very much for your positive response on Trip Advisor. I am so pleased that you had a fantastic experience at Oaks Shores Queenstown. I am delighted that you found reception very helpful and apologise that there was confusion with the price that you were quoted to upgrade from a hotel room to a one bedroom apartment.... More 

Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

As soon as we walked into our room, the view took my breath away. Absolutely amazing. Not only did we get exquisite views of the scenery, we received excellent and helpful service from the staff - especially when we needed some info about what to do in Queenstown. The room itself - what more can I say, it was spacious,... More 

Was this review helpful? Yes
Hotel M, Manager at Oaks Shores, responded to this review

Dear Jaymee M, Thank you very much for your review. I am delighted that we were able to accommodate you in a large apartment that exceeded your expectations..Our apartments are extremely popular over winter in the Ski season and the underfloor heating in the living areas, bedrooms and bathrooms are certainly appreciated not to mention the gas fireplace in all... More 

Top Contributor
66 reviews 66 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a huge apartment, with a beautiful view, it also had a gym which was actually pretty good. I was very impressed. The only downside its a bit of a walk to town although there is a shuttle you can book. Other than that its a great place!

Was this review helpful? Yes
Hotel M, Manager at Oaks Shores, responded to this review

Dear James9burton Thank you very much for your recent comments on Trip Advisor.As you stated the views from our Apartments of The Remarkables Mountain Range and Lake Wakatipu are stunning and this morning my guests awoke to see the mountains covered in snow and it is still Autumn! I am delighted that you enjoyed your 3 day stay and I... More 

christchurch
Contributor
13 reviews 13 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our 4 room were not ready when we arrived at 2.30pm and had to wait for an hour. The female receptionist on duty that day was not helpful and I had to pay a NZ$150 deposit for each room although the rooms were prepaid before we arrived. The deposit would take 6 working days to clear and this left us... More 

Was this review helpful? Yes
Hotel M, Manager at Oaks Shores, responded to this review

Dear Joechan, Thank you very much for submitting your recent review on Trip advisor. I am pleased that you enjoyed your stay and I'm sure that you will agree that with all the space in our Deluxe apartments it is truly like a home away from home. In relation to your comments relating to your apartment not being ready by... More 

California
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We are definitely happy we chose Queenstown for our honeymoon destination. We spent 10 days at the Oak Shores and enjoyed our time there. Garry is by far the best part of staying here. He is the shuttle driver that will give you all kinds of helpful information and excellent recommendations around town. Also loved being able to do laundry... More 

Was this review helpful? Yes
Hotel M, Manager at Oaks Shores, responded to this review

Dear Corby D Thank you very much for your recent comments on Trip Advisor.I am pleased that you enjoyed your recent stay on your Honeymoon at Oaks Shores.I also appreciate your comments regarding the great service you received from Garry our driver.We have considered extending our shuttle service to include the airport but it wasn't feasible as the majority of... More 

Goreme, Turkey
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stunning view across the lake. Spacious, comfortable, two-bedroom suite (Club). Friendly and helpful staff. Servicing of the rooms was well-timed and thorough. The restaurant was very good, especially since it was poorly patronised - they must run it at a loss during the non-ski season. My wife used the gym regularly and said it was well set up.The only minor... More 

Was this review helpful? Yes
Hotel M, Manager at Oaks Shores, responded to this review

Dear Richard E, Thank you very much for your recent comments on Trip Advisor.As you stated the views from our Apartments of The Remarkables Mountain Range and Lake Wakatipu are stunning. I am delighted that you found your apartment spacious and comfortable and appreciate your feedback that the timing and servicing of your apartment was as it should be. I... More 

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