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643 Frankton Road, Queenstown, New Zealand (Formerly BreakFree Alpine Village Resort)
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Alpine Village
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A recent review
3 of 5 stars reviewed today
Andrew - Kristi... D Surfers Paradise, Australia
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36 reviews from our community

Traveler rating
    14
    7
    8
    5
    2
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13
1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Surfers Paradise, Australia
Top Contributor
372 reviews 372 reviews
86 hotel reviews
210 helpful votes 210 helpful votes
3 of 5 stars Reviewed today NEW

There is not much "Alpine" about the Alpine Village. The batch of apartments is squeezed in between the Frankton Main road and the lake. If you are unlucky and get too close to the road you will find it very noisy, and most locations in the congested site only get glimpses of the lake. The airport is just to the... More 

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Melbourne, Australia
Contributor
17 reviews 17 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed at the Alpine Village apartments for three nights in January with friends staying in a nearby apartment - same complex. The facilities look great on the website and the view from the apartments is impressive overlooking the lake and the mountains. A short distance to drive into Queenstown and in the direction to the airport makes this a... More 

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Kobejohn, Owner at Alpine Village, responded to this review

One of the main reasons our rates are so good is the fact that we don't have a reception on site, although our contact numbers are posted everywhere should there be a problem, The beds are split king beds, with Mattress comforter, Mattress protector and electric blanket, our bedding rating is 4.5 out of 5 so I can only assume... More 

Sydney, Australia
Contributor
17 reviews 17 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We booked a 2 bedroom apartment for 4 nights and were happy most of all with the views over the lake and access to the Frankton walking track. A few things that weren't major but did make our stay a little uncomfortable included the tight parking spaces in front of the apartment, the wifi (it was very glitchy and when... More 

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Kobejohn, Owner at Alpine Village, responded to this review

Thank you for your feedback, apologies for the pillows, they are such a personal item it is not always easy to have ones that suit everyone.. I have looked through our web sites and I can't see anywhere we say free Wifi... We do say Wifi is available and we do give guests on arrival the first 250 mb for... More 

Dunedin, New Zealand
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 14, 2014

After reading everyones reveiws its clear that the world is full of precious guests "no dishwasher etc....". If you dont know how to make a bed and run some hot water in the sink, you probably should still be living with parents. The location of these apartments were perfect for us. We didnt notice any noise from other apartments or... More 

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Sunshine Coast, Australia
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 21, 2014

I just saw another review that sums up my experience quite well but noticed the managers response was very harsh saying that the person 'must have a lot of time on their hands', which is not professional. I agree on some of the points but my main critique is the beds. We were told we were getting a double and... More 

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Kobejohn, Owner at Alpine Village, responded to this review

I will be very gentle so you do not believe that I am also being Harsh to you, I have looked all through the web sites where we advertise and no where do I see that the two bedroom apts come with anything but 1KING BED AND TWO SINGLES, so not sure why you thought that there would be any... More 

Sydney, Australia
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 30, 2014

Wonderful lake views, we were lucky enough to have a washing machine in our apartment (very handy). Apartment had everything we needed, very nice bathrooms, comfy beds with electric blankets. Parking outside the apartment garage is a hassle as people just park anywhere and can block you in (not a big deal though). Our room did have condensation issue in... More 

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Cheshire, UK.
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 28, 2014 via mobile

We stayed for 2 weeks whilst visiting our family and its location off Frankton road, was great for us - as the no. 11 bus from the airport to Queenstown stopped outside. We could walk into Queenstown on the Frankton track, along the lakeside, and get the bus back! We hired a car for touring and had our own dedicated... More 

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Kobejohn, Owner at Alpine Village, responded to this review

Thank you so much for your positive comments and we are so glad you enjoyed your stay, hopefully we will see you back again next year, all the best, Regards Pete and Michelle. More 

England
Contributor
14 reviews 14 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed February 27, 2014

Location of these apartments is great and could not be faulted. We had a 2 bedroomned apartment and first impressions oozed luxury but scratch beneath the surface and we were very dissapointed. Firstly, prior to arrival, we were sent an email detailing how to check in. Fortunately our previous accommodation had wifi and so we were able to access this... More 

Was this review helpful? Yes 2
Kobejohn, Owner at Alpine Village, responded to this review

Gosh what an extremely lengthy review, clearly a lot of time on your hands.... Firstly apologies over the underwear in the wardrobe that is unexceptable and I do not disagree. Not sure how you can blame us because you forgot to bring the email you were sent about how to check in, also we have a contact number at the... More 

Utrecht, The Netherlands
Contributor
13 reviews 13 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 30, 2013

We simply loved it! The quality of apartment was superb and the location was perfect. And foremost the view made us not to want to leave. It's couple minutes drive from any location in Queenstown, 5 minutes to center, 5 minutes to airport and 5 minutes to shopping center. If we are back to Queenstown again would definitely stay there.

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Senior Contributor
31 reviews 31 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 27, 2013 via mobile

Where do I start? We had a flawless checkin despite the issues I had with my credit card, Pete was more than accommodating. We had apt 25. Had garage with auto door opener. 1st floor above garage had the 2 bedrooms and bathrooms (1 an ensuite). The floors in the bathrooms are heated, and both bathrooms have heaters and heated... More 

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Kobejohn, Manager at Alpine Village, responded to this review

Thank you so much for your positive feed back, it is great that you took the time to do this, we are very happy that you had a great holiday and pleased that the apartment met all your expectations. Hopefully we will see you again soon, maybe next winter.!!!! More 

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Additional Information about Alpine Village

Address: 643 Frankton Road, Queenstown, New Zealand (Formerly BreakFree Alpine Village Resort)
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range (Based on Average Rates): $$
Number of rooms: 58
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Also Known As:
Alpine Village Hotel Queenstown
Breakfree Alpine Village Hotel
Breakfree Alpine Village Queenstown

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