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All 57 Queenstown hotels

Sofitel Queenstown Hotel & Spa

5.0 of 5 Hotel   |   8 Duke St | PO Box 1797, Queenstown 9297, New Zealand
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Ranked #7 of 57 Hotels in Queenstown
A recent review
4 of 5 stars reviewed 2 days ago
Lotogunz Christchurch
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858 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

You can't go wrong with Sofitel. It's a great luxurious hotel. My first choice when going to Queenstown. I would recommend this place always. But here is a couple of things to improve on, after all Sofitel are always keen to enhance the customer experience. The rooms on the same side as Lonestar need further sound proofing. I would avoid... More

Was this review helpful? Yes 1
Top Contributor
69 reviews 69 reviews
68 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We arrived at 2pm and the room wasn't ready yet. The staff claimed 20min for that to happen and gave us free cappuccinos which was a nice gesture. However the 20min became 40 and I had to complain. Also there's no free wifi in the rooms. on a 5 star hotel in 2014! really! and no free car parking. apart... More

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Auckland, New Zealand
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Have just got back from completing the inaugural Queenstown (half) Marathon and by happy chance we chose the Sofitel which is right at the finish line. It was absolute heavenly bliss to stagger from the finish line to the comfort of our room. The large spa bath was just the best thing ever for sore limbs! This hotel is faultless.... More

Was this review helpful? Yes 2
Top Contributor
51 reviews 51 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Slightly taken aback by being greeted by the staff in French, but c'est la vie.... Lovely hotel, very clean, luxurious and fantastically positioned in town for all activities, shopping and dining. Best central Queenstown hotel and worth paying extra not to have to be shuttled back and forth from the outlying hotels of a similar standard.

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Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Hotel is situated just 2 minutes from the Lake. a very Good location. There is an 24 x 7 small super market just in front of hotel. The staff is really good, polite & helpful. The rooms are really good. Overall an excellent experience.

Was this review helpful? Yes 1
armagh northern ireland
Top Contributor
210 reviews 210 reviews
118 hotel reviews
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

How the sofitel is not number one I will never know. My loom was large and very clean. Breakfast was very nice indeed. The hotel location has to be the best in queenstown and staff were very welcoming indeed. I spent 5 days here and would highly recommend.

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Yangon (Rangoon), Myanmar
Top Contributor
54 reviews 54 reviews
54 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I took my Mum here for 3 nights in early November, and overall was a bit disappointed with the stay. I had high hopes for a luxury weekend away for Mum, but felt let down on a few accounts. On our first night, the air-conditioning system failed to work. This would have been easily resolved if we could simply open... More

Was this review helpful? Yes 3
Brisbane, Australia
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

In a great location near the town center, this hotel has a charming European style lobby, friendly and efficient staff and very nice rooms. The champagne breakfast is good too! We recommend the hotel highly.

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Canberra, Australia
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My partner and i just spent 5 days in Queenstown and stayed at the Sofitel. The location is amazing! We had back to back activities booked the whole time, and found we were within walking distance to the collection points, right in the centre of town. The staff go out of their way to make you feel special. The room... More

Was this review helpful? Yes 2
16 reviews 16 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

The Sofitel has a great location, very convenient to walk for activities and restaurants. The rooms are ample size and clean. The 500 mb every 24 hrs of complimentary wifi isn't the greatest. Just not enough to download much. However the service has been great and my family has been happy 😀

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Vincent M, Guest Relations Manager at Sofitel Queenstown Hotel & Spa, responded to this review

Bonjour familymomtravel, Thank you for sharing your recent experience at the Sofitel Queenstown Hotel & Spa. We are pleased you enjoyed our rooms, the hotel location and the service provided by our Ambassadors. Thank you also for your honest feedback in regards to the internet. Your comment has been brought to the attention of our management team. We look forward... More

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Additional Information about Sofitel Queenstown Hotel & Spa

Address: 8 Duke St | PO Box 1797, Queenstown 9297, New Zealand
Phone Number:
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Queenstown Hotel & Spa 5*
Number of rooms: 82
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Also Known As:
Sofitel Queenstown Hotel And Spa
Sofitel Queenstown Hotel Queenstown
Queenstown Sofitel

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