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Sofitel Queenstown Hotel & Spa

Travelers' Choice award winner
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8 Duke St | PO Box 1797, Queenstown 9297, New Zealand
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Sofitel Queenstown Hotel & Spa
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1,009 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Tauranga
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I stayed in a Prestige Suite on the 5th floor and we weren't disappointed. Room is lovely with spacious bathroom. Our one gripe was not enough closet space. We couldn't fault the staff, service or the breakfast. All were of the highest standard. Evening drinks and canapes in the Nue Lounge is the perfect way to finish... More 

Was this review helpful? Yes 2
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Check in friendly professional , consierge helpful and informative. Room Devine . Immaculate and indulging. Breakfast buffet covers all food desires. Only downside in house bar not open until 5pm. Check out a breeze .

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Melbourne, Australia
Level Contributor
182 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Though we only stayed for one night, we often stayed here whenever we are in Queenstown if we are not staying at a timeshare. The hotel is centrally located in the town city, walking distance to the lake, just around the corner from the famous Fergburger. The staff are friendly and you are greeted with Bonjour when you arrive, being... More 

Was this review helpful? Yes 1
Brisbane, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My wife and I stayed in a club room which had a lovely view of the snow capped mountain tops. A very lovely gentleman took us to our room after we checked in and explained the hotel layout and how things worked in our room. The Sofitel club between 5pm and 7pm each night served drinks and delicious canapés. The... More 

Was this review helpful? Yes 1
Australia
Level Contributor
4 reviews
3 of 5 stars Reviewed 5 days ago NEW

Fantastic location and central to town. Easy reach for most things, especially skiing. Room amenities lack basic expectations. i.e. No where to store unpacked suitcases, hanging space for clothes very limited (5 items at most, very disappointing if staying for 4 or more days). Hotel presentation is spectacular and staff are very professional and friendly. Continental Breakfast: Keep an eye... More 

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San Francisco, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Overall we had a fantastic experience at the Sofitel Queenstown. We stayed on the executive floor and had a package that included a buffet breakfast and afternoon hors d'oeuvres and drinks. The room was large and comfortable. The bathroom had both a large shower and jacuzzi-type tub. The room decoration was restful and there was almost no street noise. The... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Redwood City, California
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

One expects excellent service from a Sofitel Hotel and the Queenstown Sofitel did exceed our expectation. Everyone in their staff is just wonderful Rooms and bathroom amenities are well curated. Breakfast spread is just divine...soooo sumptuous The SPA is THE Spa not to be miss if one wants pampering love, love, love this Sofitel Hotel!

Was this review helpful? Yes 1
Sydney, Australia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We are staying at the Sofitel Quennstown - wow what a lovely hotel . From the moment we got here the staff have been amazing from Vincent the manager to Jami in the bar. We got a lovely room on the 6th floor and took the executive package which included breakfast and drinks and canapés in the evening. The drinks... More 

Was this review helpful? Yes 1
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