We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 60 Queenstown hotels

Sofitel Queenstown Hotel & Spa

5.0 of 5 Hotel   |   8 Duke St | PO Box 1797, Queenstown 9297, New Zealand
Hotel website
Hotel packages
Hotel amenities
Special Offer
Receive up to 30% Off
Save Saved
You added Sofitel Queenstown Hotel & Spa to your Saves list
Sofitel Queenstown Hotel & Spa
Best prices for your stay
Enter dates for best prices
mm/dd/yyyy mm/dd/yyyy
Show Prices
You must enter dates to see the best prices.
90%
Ranked #8 of 60 hotels in Queenstown
A recent review
5 of 5 stars reviewed yesterday
jacques G Melbourne, Australia
Write a Review

698 people have reviewed this hotel

Traveler rating
    495
    131
    43
    21
    8
See reviews for
103
433
24
29
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Melbourne, Australia
2 reviews
5 of 5 stars Reviewed yesterday NEW

I have stayed in many hotels over the years but this one really sums up what luxury is all about from our arrival when my wife & I were met by a charming lady(I believe her name is Daniela) who greeted us with a genuine smile, took her time to check us in & explained all aspects of the hotel... More

Was this review helpful? Yes 2
Brisbane, Australia
Reviewer
3 reviews 3 reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We recently stayed in the Sofitel. Having stayed in several Sofitels around the Globe - this is one of the best. We arrived and were met by the Hotel Manager Ella and she could not do enough for us. Her high level of customer service was supported by all the staff from Seamus the Concierge, Nicholas the other Manager through... More

Was this review helpful? Yes 2
uk
Contributor
17 reviews 17 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed at this hotel as love the quality of the Sofitel group. Tbh not sure i d agree with the other recent reviews.... I did nt find reception staff particularly friendly or helpful.... the communal areas of the hotel were completely unoccupied whenever i passed and i did nt see a concierge or have the main door opened for me... More

Was this review helpful? Yes
Suva
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Luxurious hotel in Queenstown. The staff are very friendly and helpful. We stayed in the executive floor and the room was awesome! Big and fancy! We will definitely go back and highly recommended if you're in Queenstown. The staff can assist you in all the possible activities that best suit you and your family. Plus Sofitel is located at the... More

Was this review helpful? Yes 2
Queenstown, New Zealand
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I had my groom's party and bridal party stay at the Sofitel Queenstown in February and we couldn't really have asked for much more. The staff were hospitable, welcoming and courteous. The suites were large, modern and packed with amenities. The concierge effortlessly brought items to the rooms on request. Complimentary champagne was sent up to the suite in the... More

Was this review helpful? Yes 2
Auckland Central, New Zealand
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a quick 2 night jaunt to Queenstown for our honeymoon. Lovely from the moment we stepped in. Mentioned that we had just got married the day before and straight away, organised for 2 glasses of champagne for us while sitting at reception being checked in... It's a nice central location in queenstown but unfortunately doesn't have a view of... More

Was this review helpful? Yes
Jakarta, Jakarta Raya, Indonesia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a nice hotel in an awesome location right in the middle of town but you pay for that location with downtown party noise depending on your room. I'm not sure I'd say it is worth the cost with all the other options available and definitely not worth the sleepless nights. If you are in a room facing the... More

Was this review helpful? Yes
Sydney, Australia
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent last week here at a conference - could not have asked for better assistance - the staff and facilities were fantastic, meals were good. Would highly recommend it. Location is great - close to gondala and bars, shops etc - Many Thanks Vincent and team

Was this review helpful? Yes 3

Been to Sofitel Queenstown Hotel & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sofitel Queenstown Hotel & Spa

Also Known As:
Sofitel Queenstown Hotel And Spa
Sofitel Queenstown Hotel Queenstown
Sofitel Queenstown Hotel
Sofitel Queenstown
Queenstown Sofitel
Address: 8 Duke St | PO Box 1797, Queenstown 9297, New Zealand
Phone Number:
Location: New Zealand > South Island > Otago Region > Queenstown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Queenstown
#5 Family Hotel in Queenstown
#8 Luxury Hotel in Queenstown
#8 Top resorts Hotel in Queenstown
#13 Romantic Hotel in Queenstown
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Queenstown Hotel & Spa 5*
Official Description (provided by the hotel):
Experience a new level of sophistication at Sofitel Queenstown Hotel and Spa recently awarded only Qualmark Exclusive Hotel. Inspired by the charms of Paris and the charisma of Queenstown hospitality, be mesmerized by its tasteful combination of French antique chic and local avant-garde design. Centrally located and providing exceptional personal service the hotel truly embodies the Sofitel concept ‘art de vivre’ – the art of living. The lobby and lounge flow into a resplendent reception enclave, invoking the panache of Paris and warm hospitality inherent to any Queenstown stay. Elegantly appointed rooms and suites feature comforts such as Sofitel’s sumptuous 'MyBed', double spa bath and separate walk-in rain shower. Modern surround sound LCD TV/DVD players entertain in bedroom and bathroom, a pillow menu and plush New Zealand possum throws add yet another fine touch. Hotel facilities include signature restaurant, Vie, an intimate Nue Lounge and the luxurious Left Bank Café – part French kitchen, part tea room – open for breakfast and lunch in charming Paris fashion. The ‘piece de resistance’ is LeSpa, a relaxing haven where mind, body and spirit unite. Using French and New Zealand products, LeSpa’s lavish treatments, which include a traditional Maori rituals and Hammam steam room, place strong emphasis on balance, well being and regeneration. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity, Expedia, Cheap Tickets, ACCOR, Priceline, Tingo, Hotels.com, Asiatravel.com Holdings, Venere and Agoda so you can book your Sofitel Queenstown Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Sofitel Queenstown Hotel & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.