We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 75 Queenstown accommodations

Base Queenstown

4.5 of 5 Hostel   |   49 Shotover St, Queenstown 9300, New Zealand (Formerly Discovery Lodge)
Hotel amenities
Save Saved
You added Base Queenstown to your Saves list
Base Queenstown
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
44%
A recent review
4 of 5 stars reviewed 2 days ago
Jessie P Wonthaggi, Australia
  • Overview
  • Reviews (180)
  • Photos (34)
  • Amenities
  • Q&A
  • Room tips (32)
  • Location
  • More
Write a Review

180 people have reviewed this hotel

Traveler rating
    31
    45
    58
    20
    26
See reviews for
5
30
41
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Wonthaggi, Australia
1 review
4 of 5 stars Reviewed 2 days ago NEW

Two of my friends and I have just spent 10 nights at base and have had the time of our lives! It's right in the heart of town and is absolutely perfect for anyone wanting an activity packed trip. Rooms are clean and comfortable, staff are friendly and reception is open 24/7. Great atmosphere and everything is soo easy to... More

Was this review helpful? Yes
JackieFran S, Manager at Base Queenstown, responded to this review

Hi Jessie, Thanks heaps for taking time out of your trip to let us know how your stay has been at Base Queenstown. It's great to see that you have enjoyed your time here and that KP really looked after you (she's stoked to hear the feedback) and that she could help you with all your ski queries and make... More

Sydney, Australia
Top Contributor
53 reviews 53 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

like most hostels in New Zealand they are clean and have helpful friendly staff. I think the receptionist was from Melbourne - damm carn't get away from Aussies where ever you go, well on that note Queenstown is winter playground for Australians. It is centrally located, right behind the hostel is the majestic Lake Wakatipu and all the restaurants and... More

Was this review helpful? Yes 1
JackieFran S, Manager at Base Queenstown, responded to this review

Hi Norman, Thanks for recently choosing to stay at Base Queenstown and letting us know how your stay went. I'm glad you enjoyed your stay at Base Queenstown and found the staff friendly and helpful, It's great to see you really got out there and saw what Queenstown has on offer as a town. Once again, thanks for taking the... More

Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Base offered affordable accommodation for myself and 3 mates for 6 nights while we were in Queenstown. The room, bathroom and kitchen facilities were of a mediocore cleanliness and the beds were reasonably comfortable. The location of the backpackers was ideal with a bar/club under the hostel as well as restaurants, bottelos and ski hire shops all within a 5 minute... More

Was this review helpful? Yes 1
JackieFran S, Manager at Base Queenstown, responded to this review

Hi Tom, Thanks for your recent feedback on your stay at Base Queenstown. We have listened to what you have to say about the noise and I will be sure to pass this onto both our night staff and bar management in regards to finding a solution to noise issues. We hope that you would consider staying here again and... More

Hamilton, New Zealand
1 review
5 of 5 stars Reviewed 1 week ago

Me and my mate went to Queenstown for a 10day holiday and stayed at Base Queenstown whilst we were there. We had an awesome time. The staff were great, really friendly and were able to give us advise on hot spots to go to and cool activities. Its central to everything which makes it a prime location, in the middle... More

Was this review helpful? Yes
JackieFran S, Manager at Base Queenstown, responded to this review

Hi there, Thanks for your recent review on Trip Advisor about your recent stay at Base Queenstown. It's great to see you enjoyed your stay at Base in the sanctuary dorm and I'm stoked to see you embraced the fun atmosphere we like to create here with having a good time in Loco Cantina and banter with staff. We would... More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

*Angry staff *Dry hostel *Broken facilities *Can hear the nightclub down stairs till 4am Do yourself a favor and stay anywhere else in Queenstown because this place basically junk. I have had some great experiences at other hostels in town so do some research.

Was this review helpful? Yes 2
JackieFran S, Manager at Base Queenstown, responded to this review

Hi Rhett, Thanks for sending us your feedback of your stay at Base Queenstown. I'm sorry to see that you found the staff angry and encountered broken facilities. This obviously isn't ideal and I would like to ask a few questions to get some more information from you. With regards to the staff being 'angry'. Could you please tell me... More

Queenstown, New Zealand
Contributor
17 reviews 17 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It was my fourth Base experience in New Zealand and compared to the others it achieves the third place out of four. The location is great, for everyone who likes to be where the party goes on. Personally I wouldn't stay longer than 2 nights (maximum) as for me it was too noisy from Loco Bar downstairs deep in the... More

Was this review helpful? Yes
JackieFran S, Manager at Base Queenstown, responded to this review

Hi there, Thanks for your recent review on your stay at Base Queenstown. I see you didn't mind your stay here, but think we have a few areas we could improve on. Thank you for that feedback, I will pass this onto our Housekeeping staff. The cleanliness of the kitchen is an area we regularly check throughout the day, but... More

Adelaide, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Base Queenstown is part of the Base group, with hostels up and down New Zealand and in Australia. They have a range of options. I stayed 5 nights with them here and this time I stayed in a 6-bed dorm with its own private bathroom. Having a private bathroom was good. Having a shower with almost no pressure and no... More

Was this review helpful? Yes
JackieFran S, Manager at Base Queenstown, responded to this review

Hi there, Thanks for sending through feedback regarding your stay at Base Queenstown. I'm sorry to see you found the showers not up to scratch. As you can imagine when the hostel is busy (as was the case during your stay) a lot of people are using the showers at one time. This affects not only the water pressure, but... More

Dunedin, New Zealand
Reviewer
5 reviews 5 reviews
1 of 5 stars Reviewed 3 weeks ago

My friends and I stayed at base over the winter festival. When we booked in there was nothing to state that we were not allowed alcohol in our rooms or food after a certain hour. When we checked in it was a cool and calm atmosphere, music playing and friendly staff. My friends had checked in before me as I... More

Was this review helpful? Yes
JackieFran S, Manager at Base Queenstown, responded to this review

Hi Monique, Thanks for sending through your feedback regarding your stay at Base Queenstown. I'm sorry to see that you were disappointed during your stay here. I would like to touch base with you in regards to some of your points made. With regards to the 'No Alcohol Policy' this was implemented after the Easter/Anzac week period where we had... More

Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 15, 2014

Absolutely loved our 4 night stay here. Staff were exceptional and all were young and had a lot of information on whatever you asked them. There is a bar connected to the hostel where as a guest you get certain deals and discounts. Dorms are pretty standard but was nice to have an en suite for the 6 of us... More

Was this review helpful? Yes
JackieFran S, Manager at Base Queenstown, responded to this review

Hi Bruno, I'd like to thank you for your feedback regarding your stay at Base Queenstown. It's great to see you enjoyed your time here and found that Base overall was great. In regards to the staff I will let them all know that you found them to be really friendly and helpful. We hope to see you back here... More

Sydney, New South Wales, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed June 9, 2014

I'll start this review with the positives; the six bed room included a private shower and toilet, spacious enough for the price you pay, and it is located central to just about every tourist activity you can partake in. The kitchen offers a cheap breakfast roll which is excellent for waking up early and having a quick meal to start... More

Was this review helpful? Yes
JackieFran S, Manager at Base Queenstown, responded to this review

Hi Jacob, Thank you for sending through your review of Base Queenstown. I am glad to see that you did have some positives from your stay here. In regards to the Night Staff barging in on you, I am sorry to say that this happened. We have since had a change of management and procedures in how staff approach things.... More

Owners: What's your side of the story?
If you own or manage Base Queenstown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Base Queenstown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Base Queenstown

Address: 49 Shotover St, Queenstown 9300, New Zealand (Formerly Discovery Lodge)
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Base Queenstown 4.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Orbitz, Cheap Tickets, Agoda, Tingo, HostelBookers, Priceline, BookingOdigeoWL, Despegar.com, Hotels.com, HostelWorld and Otel so you can book your Base Queenstown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Base Queenstown Hotel Queenstown

34 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (19)
Viewed
Room/suite (7)
Viewed
Bathroom (3)
Viewed
View from room (2)
Viewed
Hotel & grounds (3)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (1)
Viewed
Other (11)

Amenities

Bar / Lounge Kitchenette Restaurant Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The most central, modern and fun Backpackers hostel in Queenstown! ... more   less 
Number of rooms
420

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer