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The Spire Queenstown

5.0 of 5 3-5 Church Lane, Queenstown, New Zealand
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The Spire Queenstown
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The Spire Queenstown
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21 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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San Francisco, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

I travel a lot for work, both domestically in the States and Internationally to APAC. Without question, The Spire may be the best, most well-appointed, hotel I've ever stayed in. Why? The staff was professional, without overbearing. Each of the 3-4 front desk staff remembered my name, what activities I had scheduled and completed, and even said hi at the... More

Was this review helpful? Yes 1
TheSpireHotel, General Manager at The Spire Queenstown, responded to this review

Thank you so much for your feedback Kyle and your endorsement of the hotel and the team. It was great to have you with us and we loved sharing our experiences in Queenstown with you - we love showing our slice of New Zealand to visitors. Great customer service is the point of difference and really makes a hotel stay... More

Rio de Janeiro, RJ
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 19, 2014

The Spire is a beautiful international boutique hotel,with just 10 rooms. Situated in the heart of Queenstown this would be considered one of the most personalized stays in the world. The attention, food and service are unrivaled. Certainly a must stay while New Zealand.

Was this review helpful? Yes 1
TheSpireHotel, General Manager at The Spire Queenstown, responded to this review

Thank you for your review Nick, it was a pleasure to be your host. Boutique and personal service is what we live by and it certainly makes the difference between The Spire experience and that of the larger chain hotels, and that is the reason we have been recognised with so many awards over the past few years. We enjoy... More

Queenstown, New Zealand
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 11, 2014

If you are thinking of staying in Queenstown and you want to stay somewhere beautiful that is small enough to ensure your stay is a personal experience and amazing stay here. Cannot say anything negative. Dinner and breakfast also lovely. Rooms very well appointed and warm. Staff very friendly and want to make your stay a pleasure. Very well located... More

Was this review helpful? Yes 1
TheSpireHotel, General Manager at The Spire Queenstown, responded to this review

Thanks for your review Angela, much appreciated. We are all about personal service and the little touches that make the hotel part of the travel experience, not just a place to sleep. The hotel has won a number of awards worldwide and we work hard to deliver that experience every time. Queenstown is a real gourmet destination so the dining... More

Sydney, Australia
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 10, 2014

We (my sister and I) recently stayed at The Spire for 7 nights starting on 12 September. The only reason we choose this hotel was because of the gushing reviews we had read on Trip Advisor. Believe the hype. We absolutely loved our stay. The rooms are gorgeous and spacious with a fabulous fireplace and Eames chair. Our room had... More

Was this review helpful? Yes 4
TheSpireHotel, General Manager at The Spire Queenstown, responded to this review

Lovely to see your feedback Judy, it was a pleasure to have you with us earlier this month, seven nights flew by pretty quickly! Thank you for your thoughts and your note to the team, looking after guests with the little extra touches is what boutique service is all about and we love going the extra mile. I know the... More

Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 26, 2014

We had a most excellent stay here at the beginning of our New Zealand and Australian holiday. The staff at the Spire is top notch. The room was beautiful and very spacious. We had 2 twin beds a fire place, balcony overlooking out at the mountains and lake and the village. Breakfast was terrific. We had early departures each morning... More

Was this review helpful? Yes 1
TheSpireHotel, General Manager at The Spire Queenstown, responded to this review

Thank you for your review Randy, it was such a pleasure to have you with us on your New Zealand vacation - my team and I were delighted to make it special for you. With such a central location it is the perfect base for all the activities in the region, and right among the atmosphere and action of the... More

Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 20, 2014

It was good, maybe not great. The location is good, tucked away just on the periphery of the queenstown cbd and within easy walk of the waterfront. The room was very nice, comfortable and well appointed. The staff were friendly and helpful and as it's a boutique hotel the service is and personal. The elements which detracted from the stay... More

Was this review helpful? Yes 1
TheSpireHotel, General Manager at The Spire Queenstown, responded to this review

Thank you for your feedback Leigh, I appreciate you taking the time to comment. I am pleased your enjoyed your stay with us on the whole, although disappointed with elements which clearly were an issue. I am sorry you were disturbed by noise from outside the hotel, based on your note I have contacted the owners to make them aware... More

Auckland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 4, 2014

I was completely blown away with my weekend stay at The Spire. The room was spacious, modern and very cool. The service was second to none. The wine list was extensive and breakfast each morning was delicious. I was extremely impressed with the service. I highly recommend The Spire as your preferred accommodation in Q.T. I've mentioned this many times... More

Was this review helpful? Yes 1
TheSpireHotel, General Manager at The Spire Queenstown, responded to this review

Thanks for your review Thane, glad you enjoyed your weekend in Queenstown - with The Spire perfectly located to put you right in the heart of the action! Great spot to explore from, or to hide away from the crowds and enjoy the amenities of your suite. Cocktails in our bar No5 Church Lane are becoming a must do in... More

Brisbane
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 3, 2014

Our stay at The Spire was nothing short of amazing. Throughout our stay we were provided attentive, professional and personalised service from Alex and her team with Alex's welcoming words "Nothing is a problem" being the philosophy of our whole stay. Always friendly, they looked after all the little details and gave some great locals advice to make our Queenstown... More

Was this review helpful? Yes 1
TheSpireHotel, General Manager at The Spire Queenstown, responded to this review

Thank you Sam, your feedback is much appreciated it was a pleasure to have you with us last week. With the fantastic weather we are having this spring it seems our balconies are THE place to enjoy the sunshine from, with a pinot or cocktail what could be better! All the team look forward to welcoming you back again soon.... More

Sydney
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 31, 2014

Location, service, atmosphere. Everything was just perfect for our short stay in Queenstown. Loved the open plan suite, and the fireplace. Room service was delicious, could not have faulted it! Will definitely stay again.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
TheSpireHotel, General Manager at The Spire Queenstown, responded to this review

Thank you for your feedback, much appreciated. The suites overlooking the church and mountains are my favourite as well, so peaceful and a great outlook. The Deluxe suites are also popular with views over the rooftops to the lake an surrounding peaks, lovely at this time of year with snow caps. Thanks for your comments on the food as well,... More

Auckland Region, New Zealand
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 20, 2014

We recently stayed 5 nights at the Spire Hotel. It is conveniently positioned to everything Q’ Town has to offer. Alex Fortanier – the Guest Services Manager and her professional friendly team Gemma, Lakh and Zoe make every effort to ensure guests are looked after and feel very welcome at all times. Breakfast was excellent. Our room was very comfortable... More

Was this review helpful? Yes
TheSpireHotel, General Manager at The Spire Queenstown, responded to this review

Thank you for your review, I appreciate your comments on the guest services team - I know they really do make the difference between one hotel and another. I have made all the staff aware of your posting and pats on the back all round. We wont be resting on our laurels though - this is the standard we expect... More

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Additional Information about The Spire Queenstown

Address: 3-5 Church Lane, Queenstown, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Spire Queenstown 5*
Number of rooms: 10
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Also Known As:
The Spire Hotel Queenstown
Spire Hotel Queenstown

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