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Shotover Lodge

Certificate of Excellence
157 Arthurs Point Road | RD 1 Arthurs Point, Queenstown 9371, New Zealand
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190 reviews from our community

Traveler rating
    69
    78
    31
    8
    4
See reviews for
38
89
13
4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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Motueka
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

The room we had was great. One queen (or king?) bed and one set of bunks. A basic kitchenette with fridge and bench etc, and a ensuite. On first impression it was really good. But when we looked a bit closer it was let down by the cleaning. Marks on walls, blood (?) on curtains, the shower curtain was gross.... More 

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Portland, Oregon
Contributor
14 reviews 14 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I always check reviews, including the photos, whenever I am making reservations, and from what I saw in the reviews I was expecting much nicer accommodations. The outside of the hotel is nice, but the room was not more than a low budget hotel. It looked like a college student dorm room. The bathroom did not have an actual shower,... More 

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ShotoverLodge, Front Office Manager at Shotover Lodge, responded to this review

Hi Darpdx, We are sorry to hear that you did not enjoy your stay. Some of our rooms do have a shower curtain instead of glass doors and it appears you stayed in one of these rooms. Our housekeeping team use the cleaning appliances you mentioned. It is ensured by our housekeepers that bathroom floors are dry for our guests... More 

Top Contributor
201 reviews 201 reviews
115 hotel reviews
159 helpful votes 159 helpful votes
4 of 5 stars Reviewed 2 weeks ago

for three years I have been travelling around the world by pushbike, curently around Australia (20th country), but for some days I had to fly to NZL for visarun. due to my financial situation I can spend my nights in all kind of accommodations, but my need for luxury is quite low. it must be reasonable. This lodge is a... More 

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ShotoverLodge, Front Office Manager at Shotover Lodge, responded to this review

Hi Global Cycling, Thanks very much for your review and we are really glad you enjoyed your stay! Our outdoor furniture is lightweight so as guests can bring the small tables and chairs inside if they choose to. Thanks for bringing it to our attention though as we may consider this for future areas of improvement. Hopefully we can accommodate... More 

Dunedin, New Zealand
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Good value considering some of the prices around queenstown. We managed to get a last minute room here over the busy Easter period which was lucky - we had a car so being out of town wasn't an issue. Taxi $25 into town with green cabs. Friendly staff. Only issue would be with the duvet in our room possibly needing... More 

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ShotoverLodge, Front Office Manager at Shotover Lodge, responded to this review

Hi Kirstmill, Thanks for taking the time to review your stay at Shotover Lodge. We are happy you enjoyed your stay! Since your review, we have met with our head housekeeper to ensure that the dry cleaning procedures are up to standard. Hopefully we will see you again next time you're visiting Queenstown. Kind regards, Courtney Bruscella More 

Canada
Top Contributor
199 reviews 199 reviews
135 hotel reviews
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed March 13, 2015

Enjoyed our stay here - they have everything you need as a base for taking in the activities around Queenstown (assuming you have your own transportation). The shared kitchen and lounge areas were huge and very impressive. Most restaurants don’t have a kitchen like this one. You have to pay for wifi but it is only $2 for 250mb so... More 

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ShotoverLodge, Front Office Manager at Shotover Lodge, responded to this review

Hi Dean, Thanks very much for your review of Shotover Lodge and we are glad you enjoyed your stay. It's great that you enjoyed use of our large kitchen and lounge room and also found our staff to be very friendly! As we have many long term Queenstown locals who reside on the upper floors, most travellers that stay with... More 

london
Top Contributor
206 reviews 206 reviews
93 hotel reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed March 11, 2015

We had booked a lodge studio and were given a ground floor room next to a building access point which is used at all times of the day and can get noisy from guests returning late. The room was equipped with a accessible bathroom, and patio doors which led out to a table and chairs. There was no view from... More 

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ShotoverLodge, Front Office Manager at Shotover Lodge, responded to this review

Hi there, Thanks for taking the time to review your stay at Shotover Lodge. At Shotover Lodge, fire safety is very important to us. We undergo fire safety training and trial evacuations twice a year. When our staff member entered your room, he was following training instructions provided by the local fire department, in case of the alarm being triggered.... More 

Queenstown, New Zealand
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 2, 2015

As a long term guest working in Queenstown I find this place is fantastic. The rooms are modern, warm and have everything needed. There is a good balance between being able to be social, and having your own private space. Each room has a balcony, most rooms have a view (mine is especially stunning) and the staff are friendly. Each... More 

Was this review helpful? Yes 1
ShotoverLodge, Front Office Manager at Shotover Lodge, responded to this review

Hi David, Thanks very much for your review of Shotover Lodge! We are very happy that you are enjoying your stay here :) Kind regards, Courtney Bruscella Shotover Lodge More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 24, 2015

A nice lodge situated 5-10mins drive out of town. We had a ground floor room with a nice courtyard view. Friendly staff and rooms where clean, with a small bar fridge and kitchen sink for basic meal prep in addition to ensuite. Good facilities with a large industrial kitchen and lounge available for use. A few frustrations would be the... More 

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ShotoverLodge, Front Office Manager at Shotover Lodge, responded to this review

Hi Liz, Thanks very much for your review on your stay at Shotover Lodge. The mobile phone coverage can be difficult at times as we are located a bit out of central Queenstown in the mountains. Shotover Lodge offers Wifi, with low options ($2 for 250mb) and higher options such as the 1GB that you mentioned. As we have some... More 

Novosibirsk, Russia
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 8, 2015 via mobile

Nice place if you are on the car. The Hotel is located near the Arthur's pass, ~ 6km from Qt city centre. Very competitive price, especially comparing to highly overpriced Qt centre. Had a really nice and big room. Clean, all facilities ok.

Was this review helpful? Yes 1
ShotoverLodge, Front Office Manager at Shotover Lodge, responded to this review

Hi Andrey, Thanks very much for your review. We are really pleased that you enjoyed your stay and found the rooms to be spacious and comfortable. Hopefully we will see you again at Shotover Lodge! Kind regards, Courtney Bruscella Shotover Lodge More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 8, 2015

I stayed here for 2 nights with my family. The room was superbly cleaned and very comfortable. The view from this place is very tranquil and relaxing. The location is very convenient with just a short 5 mins drive to Queenstown city centre that offers a lot of activities. To make it short, this place is very convenient and I'm... More 

Was this review helpful? Yes 1
ShotoverLodge, Front Office Manager at Shotover Lodge, responded to this review

Hi Zan Zafirah, Thanks very much for your review! We are really happy that you enjoyed your stay with us and found the rooms to be extremely clean and comfortable and the location to be scenic and convenient. We look forward to having you stay with us again! Kind regards, Courtney Shotover Lodge More 

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