We spent a week at Villa del Lago in July 2012 and were amazed by the beautiful and clean rooms, breathtaking views, and wonderful customer service. From the moment we stepped out of our cab, we were welcomed outside by the staff by name, and they helped us inside and were quick to explain everything to us including how to... More

We received a really friendly welcome from Charlotte who was extremely helpful and knowledgeable about the area. She happily spent 15 mins on the phone sorting out a fairly complicated bungee jump order (involving various vouchers), and spent ages with my Dad and aunt sorting out a trip to Doubtful Sound. When we got to the rooms we were wowed... More

The rooms were spotless, spacious and a flawless view from Queenstown. We were able to relax in the multi-level view while enjoying the walking paths, closeness to Queenstown downtown and awesome view of the lake, The hosts were helpful at providing locational guidance and anything we needed.

Villa Del Lago has everything you could want! A warm welcome and then waking up to a fabulous view. Very spacious apartment with full amenities and as we had just done the rail trail it was great to have our own laundry facilities to prepare for the final days of our holiday. 3 nights here could have been longer so... More

We had several nights in this comfortable spacious apartment. We're in unit 15 close to the water and walkway to town. It was just so relaxing, everything was supplied, no hassles and the hosts were marvellous and pointed us to some excellent places to explore. Views across the Frankton Arm to the Remarkables were outstanding. A joy to wake up... More

We arrived on a chilly, Fall day. The friendly staff showed us to our lake view room where the cozy fireplace was already on! This one bedroom condo was modern, clean and comfortable. We were happy to use the in-room washer and dryer! We took a longish walk into town for dinner, but short taxi ride back to the hotel!... More

The best Apartment in the town, with stunning views of lake and large floor area. The apartments are well furnished with modern furniture and comfort. This place is very near to the city and nice secret walk can takes few minutes only. You can also have private access to the lake which is worth. We stayed in Apartment 12 (3... More

It was a pleasure dealing with Charlotte right from the booking, the dropping off of our luggage before our Central Otago Rail Trail trip and then check-in with a stop off at the fresh herb garden (which we have raided) to our studio. The view is stunning despite the annoying tree (Australian gum that should never have been planted) blocking... More

Unfortunately we only stayed one night in this fantastic place and we just loved it. Superb presentation and absolutely everything you need in an apartment plus with a coolish night we had the ambience of a gas heater to warm us. Super comfy bed, beautiful sheets, great shower and amazing lake views so what more could you wish for. We... More