We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Villa Del Lago

5.0 of 5 249 Frankton Road, Queenstown, New Zealand
Click for phone number
Hotel website
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Villa Del Lago
Professional photos View all
Browse nearby
Villa Del Lago
Write a Review

343 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Our room was ground floor within touching distance of the lake,my only complaint is that we could not book for the full 5 nights we were in Queenstown,I can understand why this place is soooooo popular,mind boggling views of the lake and surrounding snow capped mountains,within walking distance of the town,our room was magnificent clean comfortable with every amenity 2... More

Was this review helpful? Yes
18 reviews 18 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

friendly prompt reception. Very happy with 1 bedroom apartment (No 15). Private and warm. We do feel for a 5 star accommodation the bathroom cupboards could be updated as water damaged. Overall we would highly recommend and hope to return.

Was this review helpful? Yes 1
VillaDelLago_11, General Manager at Villa Del Lago, responded to this review

Thank you very much for your review. We are currently in the process of upgrading the bathroom joinery in many of the apartments as we too are aware of the water damage. We have just a couple of apartments left to complete and the one you stayed in is on the list! We hope that next time you come to... More

Minneapolis, Minnesota
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This place is wonderful! Rooms are large and so accommodating. Rooms are large, have full kitchens to cook and patios allow for a romantic night only feet away from the lake. Trail outside of hotel brings you right into town. This was the first stop on our honeymoon and we couldn't have picked a better place to start. Owner Charlotte... More

Was this review helpful? Yes 1
Ipoh, Malaysia
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

That was our first time visiting Queenstown, and all of us were stunned once entered the villa. Nice unit with all necessary facility available, cozy environment, comfortable beds, clean bathroom. But the best was the beautiful view of the lake outside the villa and great sun rise view from the window in the morning.

Was this review helpful? Yes 2
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 15, 2014

I was lucky enough to stay at this great hotel for two days on a recent vacation. First of all, all of the staff are very welcoming and are great at both taking care of you, and providing recommendations of activities in the area. The room was phenomenal, with all the small luxuries (towel warmers, etc). The location is a... More

Was this review helpful? Yes 1
Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 10, 2014

Our first time visiting Queenstown, and we couldn't have chosen a more perfect location to stay. This accommodation has all the mod-cons, a view to die for, and was walking distance (about 20 mins) to Queenstown centre. Everything was perfect: cozy, comfortable beds, a great kitchen, and very friendly service. But best of all was the view, of the lake... More

Was this review helpful? Yes 3
Buderim, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 8, 2014

We stayed in July for 8 days. The room was excellent and the staff were very helpful, nothing was too much trouble. we stayed in a 1 bedroom suite at the lower part of the complex with great views of the Lake. The rooms were well equipped with everything you need and it was only a 25min walk into the... More

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed August 28, 2014

Stayed here while on a skiing trip to Queenstown. We were welcomed by Charlotte who was super helpful, told us lots of great info on Q'town and the ski fields - she was fantastic. We stayed in a 1 bedroom suite. It had amazing views of the Remarkables and the lake! The suite was great, super warm with a cosy... More

Was this review helpful? Yes
Newport Beach, California
Top Contributor
125 reviews 125 reviews
18 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed August 15, 2014

The most difficult part of planning our vacation to Queenstown was where to stay. TripAdvisor led us here, thankfully! This hotel was everything we expected and more! Our room was perfect! We had an amazing view of the lake which offered unbelievable views of the sunrise each morning! We had a full kitchen, living room area and a fireplace. The... More

Was this review helpful? Yes 1
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 12, 2014

We recently stayed here in a one bedroom apartment for 4 nights and wished it had been longer. The two key selling points for us were the views of the lake and the mountains plus the fireplace. Especially in the winter this just set the perfect ambience for an amazing holiday. It is a little bit out of town (around... More

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Villa Del Lago? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Villa Del Lago

Address: 249 Frankton Road, Queenstown, New Zealand
Phone Number:
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Villa Del Lago 5*
Number of rooms: 17
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Travelocity, Priceline, Expedia, Cheap Tickets, Agoda, Odigeo, TripOnline SA, EasyToBook and Tingo so you can book your Villa Del Lago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Villa Del Lago Hotel Queenstown

241 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (166)
View from room (39)
Dining (13)
Room/suite (40)
Hotel & grounds (11)
Pool/beach area (8)
Other (55)

Management photos: Courtesy of the property manager

All management photos (76)
Hotel & grounds (6)
Room/suite (16)
Bathroom (4)
Dining (2)
View from room (5)
Pool/beach area (1)
Other (42)
Hotels you might also like...
Check In Check Out
Price Your Stay