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All 58 Queenstown hotels

Novotel Queenstown Lakeside

4.0 of 5
Corner Earl Street and Marine Parade, Queenstown 9197, New Zealand
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Novotel Queenstown Lakeside
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Ranked #22 of 58 hotels in Queenstown
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1,273 reviews from our community

Traveler rating
    487
    587
    146
    38
    15
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Families
279
 
Couples
618
 
Solo
83
 
Business
48
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 17, 2013 NEW

I had opted in for a lake view rooms at this particular property.The view of the lake from the room was excellent. The rooms are excellent along with the service. The house keeping staff is very good. They left friendly notes on the bed after they made the bed. The hotel is at an excellent location and almost at the... More

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Auckland Central, New Zealand
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 15, 2013 NEW

Was very pleased with the location on the lakefront, two blocks back from Queenstown Mall; perfect for walking around the centre of town. The rooms were modern, clean very comfortable in the winter, with very good heating. We had a superb view of the lake with a balcony on level four, and the convenience of interconnecting rooms as we were... More

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Review collected in partnership with Accorhotels.com

Haarlem, The Netherlands
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 14, 2013 NEW

This Hotel is located in the middle of everything. Just 3 minutes by foot from the shopping area and 5 from the harbour. The employees are are very friendly like the the rest of the people in Queenstown. If God created this beautiful island he did this with a purpose. : "Do your best to get "there " it was... More

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Tauranga, New Zealand
Senior Contributor
40 reviews 40 reviews
33 hotel reviews
Reviews in 30 cities Reviews in 30 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed May 13, 2013 NEW

Our stay at the Novotel was excellent. the hotel is right on the shore of Lake Wakatipu and in the centre of town. All the shops and restaurants are only a short walk away and you are in town once you step outside the front door. There is a walk through the hotel rose garden outside the restaurant and it... More

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GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review
May 14, 2013

Dear Kiwisfly Thanks for your positive and enthusiastic review of our Hotel. Great to hear you enjoyed Queenstown so much. We hope that you will come back and see us again soon Jim Moore General Manager More

Gladstone
Senior Contributor
47 reviews 47 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 13, 2013 NEW

The main appeal of this hotel is its great location. Just about anything you would want access to in Queenstown is within walking distance. Also, the views from the hotel are fantastic. The hotel itself was average. The rooms and facilities were somewhat outdated. The bathroom was not the cleanest, and the shower ended up spraying/leaking all over the place.... More

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See 5 more reviews by Megan H for Queenstown
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review
May 14, 2013

Dear Megan H Thanks for your review and for staying with us. From this it would seem that you enjoyed the views from your room and the superior location that we enjoy. We apologise that you felt the bathroom was dated - the Hotel has a continual investment schedule however our aim is to provide products and services that meet... More

Wellington, New Zealand
2 reviews
4 of 5 stars Reviewed May 12, 2013 NEW

Lakeside room. 4 nights early May. Ground floor. Perfect views. chose for location as one of us has limited mobility. Staff efficient. An old building that has been well renovated; some things cannot be upgraded e.g. shower still over bath. only catering was one in house meal which was good.

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Review collected in partnership with Accorhotels.com

GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review
May 14, 2013

Dear 374Justin Thanks for your review - good to hear you enjoyed your room and thought the Hotel was good value for money - definitely some good deals around in May and June which tends to be Queenstown's quieter time of year. In regards to a shower over the bath - many Hotels in New Zealand still offer this rather... More

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed May 10, 2013 via mobile

If you like a central location, the Lakeside Novotel is a good call. We used the valet parking $20 per day just for the ease of not having to walk to Wilson car park. When you want your car you ring concierge 10mins before et voila your car awaits at the front door. Believe car space is luxury here. Our... More

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GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review
May 13, 2013

Dear R&B Thanks for your review - good to hear all went well and you will come back to see us another time. I note your comment about dining options - there are many great options near the Hotel for all dining styles - The Hotel also has many options - from Tapas and casual dining options in the bar... More

Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 9, 2013

We were in Queenstown for just four days, looking to buy a holiday house. We chose to stay at Novotel because of its excellent location and it is a member of Accor Group. The hotel is in a fantastic location overlooking the lake and easy walking to shops and restaurants. Service was faultless and friendly. Good value hotel.

Was this review helpful? Yes

Review collected in partnership with Accorhotels.com

GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review
May 13, 2013

Dear Brissavegas Thanks for your positive review - always good to hear when one of our guests has enjoyed themselves and had faultless service, excellent location overlooking the lake and near to everything. It was somewhat disappointing to see you only rated the Hotel as 3 circles despite all of this - if there was anything we could have done... More

Whangarei, New Zealand
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 9, 2013

The location of this hotel is fabulous, a two minute stroll to the shops, bars and restaurants. We arrived at a very busy time but the staff on front desk were very composed and gave us plenty of their time and attention. The room was of a good size with a king bed, there was no kitchen but there was... More

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GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review
May 13, 2013

Dear Sunshine 110158 Thanks for styaing and for taking the time to review the hotel - great to hear that the experience was a good one and that despite being busy the team at the Front Desk looked after you. There are many internet options depending on your requirements - including free use of our two Mac stations, Free internet... More

San Francisco, California
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 8, 2013

This is the first time that I've traveled alone to a different country from the US. This is a perfect destination (Queenstown) for female solo travelers. I had a wonderful time and splurging a little on the Novotel helped me feel safe, secure and pampered. The room was modern, clean, quiet and very comfortable. My only wish was to check... More

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See 2 more reviews by sharon r for Queenstown
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review
May 9, 2013

Dear Sharon R Thanks for your review - your feedback will be passed on to the team and reviewed as all comments to us are. Your comments will hopefully also be useful to others. Regards Jim Moore General Manager More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Great location(47)
  • Very good(24)
  • Friendly and helpful(23)
  • Free internet(22)
  • Valet parking(17)
  • Standard room(17)
  • Top floor(15)
  • Short walk(15)
  • Lake view(13)
  • New Zealand(13)

Additional Information about Novotel Queenstown Lakeside

Address: Corner Earl Street and Marine Parade, Queenstown 9197, New Zealand
Phone Number:
Region: New Zealand > South Island > Queenstown
Amenities:
Business Center Fitness Center Restaurant Room Service Wheelchair access
Hotel Style:
#11 Family Hotels in Queenstown
#12 Business Hotels in Queenstown
#21 Luxury Hotels in Queenstown
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Located in one of the most picturesque settings in the world, Novotel Queenstown Lakeside combines a stunning lakefront and in-town position with contemporary decor and attentive professional service. Just 30 seconds from the cosmopolitan town centre and Queenstown’s iconic activities, Novotel Queenstown Lakeside is the perfect hotel to start your Queenstown experience.The fresh, modern hotel recently underwent a major refurbishment and offers 273 accommodation rooms with spectacular alpine, garden and lake views. Each contemporary styled room features LCD TV, mini bar, 24 hour room service, broadband internet and private balconies. Conveniently located on the mezzanine level, Elements Restaurant serves a full buffet breakfast and an innovative New Zealand influenced a la carte dinner menu featuring an eclectic mix of modern dishes using the best of New Zealand produce. Guests can also choose to relax and re-energise in our ground floor Elements Cafe & Bar which features inspiring artwork by renowned New Zealand artists, comfortable lounge furniture and a double sided schist stone fireplace. ... more   less 
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Also Known As:
Novotel Queenstown Lakeside Hotel
Novotel Queenstown Lakeside Hotel Queenstown
Novotel Queenstown
Novotel Gardens Queenstown
Queenstown Novotel

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