Was very pleased with the location on the lakefront, two blocks back from Queenstown Mall; perfect for walking around the centre of town. The rooms were modern, clean very comfortable in the winter, with very good heating. We had a superb view of the lake with a balcony on level four, and the convenience of interconnecting rooms as we were... More

This Hotel is located in the middle of everything. Just 3 minutes by foot from the shopping area and 5 from the harbour. The employees are are very friendly like the the rest of the people in Queenstown. If God created this beautiful island he did this with a purpose. : "Do your best to get "there " it was... More

Our stay at the Novotel was excellent. the hotel is right on the shore of Lake Wakatipu and in the centre of town. All the shops and restaurants are only a short walk away and you are in town once you step outside the front door. There is a walk through the hotel rose garden outside the restaurant and it... More

The main appeal of this hotel is its great location. Just about anything you would want access to in Queenstown is within walking distance. Also, the views from the hotel are fantastic. The hotel itself was average. The rooms and facilities were somewhat outdated. The bathroom was not the cleanest, and the shower ended up spraying/leaking all over the place.... More

Lakeside room. 4 nights early May. Ground floor. Perfect views. chose for location as one of us has limited mobility. Staff efficient. An old building that has been well renovated; some things cannot be upgraded e.g. shower still over bath. only catering was one in house meal which was good.

If you like a central location, the Lakeside Novotel is a good call. We used the valet parking $20 per day just for the ease of not having to walk to Wilson car park. When you want your car you ring concierge 10mins before et voila your car awaits at the front door. Believe car space is luxury here. Our... More

We were in Queenstown for just four days, looking to buy a holiday house. We chose to stay at Novotel because of its excellent location and it is a member of Accor Group. The hotel is in a fantastic location overlooking the lake and easy walking to shops and restaurants. Service was faultless and friendly. Good value hotel.

The location of this hotel is fabulous, a two minute stroll to the shops, bars and restaurants. We arrived at a very busy time but the staff on front desk were very composed and gave us plenty of their time and attention. The room was of a good size with a king bed, there was no kitchen but there was... More

This is the first time that I've traveled alone to a different country from the US. This is a perfect destination (Queenstown) for female solo travelers. I had a wonderful time and splurging a little on the Novotel helped me feel safe, secure and pampered. The room was modern, clean, quiet and very comfortable. My only wish was to check... More