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Novotel Queenstown Lakeside

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Corner Earl Street and Marine Parade, Queenstown 9197, New Zealand
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Novotel Queenstown Lakeside
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Novotel Queenstown Lakeside
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2,270 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Staffordshire
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

Looked good in the brouchure, on arrival definately worth travelling 12000 miles for. Superbly clean, fantastic service and amenities. Conceirge very helpful and restaurant offering apres ski or breakfast taboo. Would definately return, or should i say definatley will return!

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Singapore, Singapore
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

It's hard to beat the location of this hotel. Sitting lakeside, with all the restaurants and bars of Queenstown a short, flat walk away, we parked the car overnight with the valet and went everywhere on foot. I was traveling alone with my kids, and I love the fact that Novotel always make a little more effort than most to... More 

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Bribie Island, Australia
Level Contributor
64 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed again at the Novotel Lakeside and were welcomed back like old friends. We visited 2 years ago, the staff still remembered us and made us welcome. We love staying as the team really make the difference. A special mention to Julie (Reception), Mike (Concierge), Kazuki (Concierge), Sam (Concierge) who AGAIN went out of their way to make it... More 

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Brisbane, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Always stay here when we visit Queenstown, we treated ourselves to a Lake View room this time as it was a special occasion and loved looking out onto the snow capped mountains,the lovely housekeepers had made my towel into an elephant head,added a card and chocolates to wish me a happy 50th,nice surprise!!as usual great staff,good service,large comfy rooms, perfect... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great place to stay, right on the waterfront of Lake Wakatipu. Facilities were of a high standard and the team very friendly when booking activities. I would stay here again as accessibility to town and activities is second to none. Thanks Novotel

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Sydney, Australia
5 of 5 stars Reviewed 1 week ago

Stayed at the Novotel Queenstown for 7 nights. It was in a great location - Queenstown is quite small but everything is within a 5-10 minute walk. There are plenty of restaurants around and it took us 5 minutes to walk to fergburger if that's on your 'to-do list'. It is also about a 10 minute walk, should you be... More 

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Brisbane, Australia
Level Contributor
57 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Loved it. From check in everything was excellent. Friendly helpful staff. Comfortable room. Great food both dinner and breakfast. Walking distance to everything we wanted and so close to the beautiful lake. Enjoyed a cruise around the lake. Really enjoyed our stay in Queenstown.

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NovotelManagement, Director of Sales at Novotel Queenstown Lakeside, responded to this review

Dear brenc25, Thank you for your wonderful review - we are so pleased to have been a part in making your Queenstown holiday so memorable. We hope to see you again soon! Kind regards Mia McGregor Sales & Marketing Manager More 

Orange
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Novotel Lakeside was the perfect location for our Queenstown getaway. The gardens looked magical with a fresh drop of snow on our very first night. The lounge bar was a perfect place to regroup after a busy day on the slopes and to catch up with friends as the concierge made dinner arrangements for us. As always at the Novotel... More 

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NovotelManagement, Director of Sales at Novotel Queenstown Lakeside, responded to this review

Dear Claud1601, Queenstown can look absolutely stunning in winter and although it only snows on the hotel 3-4 times a season it is beautiful when it does! Thank you for recognising the hard work our team put in and we look forward to welcoming you back in the near future. Kind regards Mia McGregor Sales & Marketing Manager More 

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Prices are for 1 room, 2 adults
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