We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 61 Queenstown hotels

Novotel Queenstown Lakeside

4.0 of 5 Hotel   |   Corner Earl Street and Marine Parade, Queenstown 9197, New Zealand
Hotel website
Hotel deals
Hotel amenities
Special Offer
Up to 30% Off
Save Saved
You added Novotel Queenstown Lakeside to your Saves list
Novotel Queenstown Lakeside
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
85%
Ranked #28 of 61 hotels in Queenstown
A recent review
5 of 5 stars reviewed yesterday
camlyds Christchurch
  • Overview
  • Reviews (1,778)
  • Photos (333)
  • Amenities
  • Q&A
  • Room tips (260)
  • Location
  • More
Write a Review

1,778 people have reviewed this hotel

Traveler rating
    680
    824
    207
    50
    17
See reviews for
409
815
122
75
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (260)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Christchurch
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

We love this hotel and have stayed here year after year with the children. The kids love the welcome gift, the towel animals made daily by housekeeping, the xbox360 and the nightly kids movie nights/dinner. We love the breakfast, the amazing view (from lake front rooms, worth the extra. Especially the ground floor or top floor rooms) and the proximity... More

Was this review helpful? Yes 1
Bangkok, Thailand
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here for 3 nights, located near the lake which can see from our balcony. Room was clean and comfortable bed. Breakfast was ok, full buffet breakfast was a lot to choose from. Very easy to walk in to town. Also have a tour service which you can book a lot of activities. Better to book every activities in advance... More

Was this review helpful? Yes
Buderim, Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW

Good service.Great location,on the lake right in town. No traffic noise. very comfortable beds. the rooms were not overly big but they were well equiped with everything that is needed for a short stay.our room also had a balcony.we would recommend asking for a room with a lake view.

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes
Picton, New Zealand
Contributor
17 reviews 17 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

we stayed for 3 nights, located right in town on the lake, this is a prime location to stay nothing is far away. rooms were clean and tidy, serviced everyday. check in was fast and informative, we only ate breakfast at the hotel one morning I thought a little bit expensive but for a full buffet breakfast there was alot... More

Was this review helpful? Yes
Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 3 days ago NEW

The hotel is very popular for families with children and there was quite a handful of guests when we were there. Kids can spend their time at the games area and entertain themselves with the XBOX while the adults can laze around on the couch nearby. Of cos, the location of the hotel is second to none, it is within... More

Was this review helpful? Yes
Lake Wales, Florida
Top Contributor
57 reviews 57 reviews
55 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A good location and good service staff. Rooms were nice and clean. Lobby was ac commodating and refreshing. The meals were okay but could have been a bit better. Beautiful lake that one could sit for hours.

Was this review helpful? Yes 1
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear Buckeyesandi Thanks for staying with us and giving us your feedback. It appears that in general we met your expectations and looked after you. I acknowledge your comments about your dining experience and would welcome any further comments as you do not mention what meals you ate with us nor any specifics for me to respond to. The Hotel... More

Brisbane, Australia
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed here as an Accor Advantage Plus members. Its location is a major plus - just beside the beautiful lake and within walking distance to all the shops and restaurants. As an Accor member, we were given free welcome drinks and free wifi - thank you so much Novotel! This is a very family and kid-friendly hotel which we... More

Was this review helpful? Yes 2
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear Janet M Thanks for staying and for your review - great to hear that your family enjoyed their 5 days with us and hopefully we will see you again another time. The door that you describe are in the rooms on the top floors of the 3 wings that we have - generally we get very few negative comments... More

Owners: What's your side of the story?
If you own or manage Novotel Queenstown Lakeside, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Novotel Queenstown Lakeside? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Queenstown Lakeside

Address: Corner Earl Street and Marine Parade, Queenstown 9197, New Zealand
Phone Number:
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Queenstown Lakeside 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, ACCOR, Orbitz, Hotels.com, Cheap Tickets, Agoda, Tingo, Priceline, BookingOdigeoWL, Despegar.com and Otel so you can book your Novotel Queenstown Lakeside reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Queenstown Lakeside Hotel Queenstown
Novotel Gardens Queenstown
Queenstown Novotel

333 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (300)
Viewed
View from room (33)
Viewed
Hotel & grounds (73)
Viewed
Room/suite (59)
Viewed
Dining (8)
Viewed
Bathroom (14)
Viewed
Family/play areas (1)
Viewed
Pool/beach area (5)
Viewed
Other (107)

Management photos: Courtesy of the property manager

Viewed
All management photos (34)
Viewed
Hotel & grounds (5)
Viewed
View from room (1)
Viewed
Dining (6)
Viewed
Room/suite (8)
Viewed
Other (14)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Ski-In / Ski-Out Wheelchair access
Hotel Style
#4 Ski-In / Ski-Out Hotel in Queenstown #13 Family Hotel in Queenstown #14 Business Hotel in Queenstown #23 Romantic Hotel in Queenstown #27 Luxury Hotel in Queenstown
Hotel Class
Official Description (provided by the hotel)
Located in one of the most picturesque settings in the world, Novotel Queenstown Lakeside combines a stunning lakefront and in-town position with contemporary decor and attentive professional service. Just 30 seconds from the cosmopolitan town centre and Queenstown’s iconic activities, Novotel Queenstown Lakeside is the perfect hotel to start your Queenstown experience.The fresh, modern hotel recently underwent a major refurbishment and offers 273 accommodation rooms with spectacular alpine, garden and lake views. Each contemporary styled room features LCD TV, mini bar, 24 hour room service, broadband internet and private balconies. Conveniently located on the mezzanine level, Elements Restaurant serves a full buffet breakfast and an innovative New Zealand influenced a la carte dinner menu featuring an eclectic mix of modern dishes using the best of New Zealand produce. Guests can also choose to relax and re-energise in our ground floor Elements Cafe & Bar which features inspiring artwork by renowned New Zealand artists, comfortable lounge furniture and a double sided schist stone fireplace. ... more   less 
Number of rooms
273

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer