We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Queenstown Lakeside

Hotel website
Hotel deals
Corner Earl Street and Marine Parade, Queenstown 9197, New Zealand
Special Offer
FREE BREAKFAST OFFER
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Novotel Queenstown Lakeside
Professional photos View all
Browse nearby
Novotel Queenstown Lakeside
Write a Review

2,108 reviews from our community

Traveler rating
    792
    985
    252
    61
    18
See reviews for
495
940
140
90
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (344)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (2108)
  • Mar-May only
    (546)
  • Jun-Aug only
    (443)
  • Sep-Nov only
    (461)
  • Dec-Feb only
    (658)
All months
Taichung, Taiwan
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed today NEW

The location of hotel is a bit (really just a little bit) off the center, but is still a walking distance to the center (like less than 5-minute walk). However, because of this, it is a quiet place to rest after a busy day out there.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Tasmania, Australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Stayed here for two nights as part of South Island tour. Well located adjacent to the Lake and close to main shopping area. Well appointed room with all amenities. No free wifi in rooms a disadvantage.Service from the staff was excellent.

Was this review helpful? Yes
Wellington, NZ
Top Contributor
203 reviews 203 reviews
54 hotel reviews
131 helpful votes 131 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

It's starting to get a little tatty around the edges this hotel and the attention to detail that you'd expect isn't quite there eg no concierge available even after waiting for more than 5 mins, no bell to ring anyone, no staff in reception stepping in to help etc The front of house entrance where people wait for pick up... More 

Was this review helpful? Yes 1
San Francisco, California
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is the average mid-range hotel, with the usual quality you would expect from a mid-range in terms of rooms, furnishings etc. What makes this a bad choice (esp given the number of hotels in Queenstown) are the following - 1. The worst - Wi-Fi charges. Not that they charge for in-room wi-fi (quite a few places do that), but... More 

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Booked this hotel online after viewing some reviews. It a very nice place to stay when you are visiting here. Its location is perfect. Just a minute walk to wakatipu lake and the town. Room inside is well design, cosy and very clean. The staff are really friendly and helpful. Our room is located at the same level as the... More 

Was this review helpful? Yes
NovotelManagement, Director of Sales at Novotel Queenstown Lakeside, responded to this review

Dear nickgrant050, It is wonderful to hear your stay with us lived up to the reviews you read online and that our staff looked after you well. We look forward to welcoming you back to Novotel Queenstown in the near future. Kind regards Mia McGregor Sales & Marketing Manager More 

Auckland Region, New Zealand
Top Contributor
142 reviews 142 reviews
26 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

stayed here for a conference. When you don't have much free time it is nice being close to the lake. This hotel is a functional hotel with reasonable sized rooms, and my room at a small little balcony I could look down on the lovely rose garden. Valet parking is efficient and reasonably priced.

Was this review helpful? Yes
NovotelManagement, Director of Sales at Novotel Queenstown Lakeside, responded to this review

Dear Jackirmic Thank you for taking the time to review your recent stay with us, we trust you had a successful conference. Our guest rooms overlooking our rose garden are very popular in the summer months well our roses are in bloom and every room has an individual balcony or courtyard access. Keep an eye out on our facebook page... More 

Edmonton, Canada
Top Contributor
132 reviews 132 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

It is close to the beach. We arrived here on a weekend a couple of weeks before Christmas. Obviously, so did all the University students. The beach was full and the noise was bearable....until Bongo Man started. Bongo Man pounded away from about 5 PM until after 10:30 PM, when his incessant bongo pounding gradually faded away. Question #1, why... More 

Was this review helpful? Yes
NovotelManagement, Director of Sales at Novotel Queenstown Lakeside, responded to this review

Dear 17kag, Thank you for taking the time to review your December stay with us and our apologies that you experienced noise issues from the lakefront during your stay. The lakefront is a public space which is very popular with both locals and tourists during the summer months and is under the Queenstown Lakes District Council's control. There are noise... More 

San Francisco, California
Top Contributor
66 reviews 66 reviews
51 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Pros: Excellent location (across the street from the beach area, 1 min walk/basically on the main strip to shops and restaurants), decent and clean room Cons: The interior of the lobby and rooms (especially bathroom) can use an update. I had a good experience at this hotel and would stay here again

Was this review helpful? Yes
NovotelManagement, Director of Sales at Novotel Queenstown Lakeside, responded to this review

Dear candyichiban, Thank you for taking the time to review your recent stay with us. We are pleased to hear you enjoyed our lakeside, in town location - just minutes away from all the shops, restaurants and iconic activities that Queenstown offers. We do our best to ensure our rooms are maintained and cleaned to a very high standard and... More 

Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 6 days ago NEW

We stayed here for 2 nights either end of our Routeburn trip. Hotel was very helpful in storing extra luggage and the booking service in the lobby is fantastic for booking everything and anything you want to do in Queenstown. Rooms were comfortable and quiet. The hotel staff were friendly and helpful. Only disappointment was the wifi which is very... More 

Was this review helpful? Yes
NovotelManagement, Director of Sales at Novotel Queenstown Lakeside, responded to this review

Dear Melanie H, We hope you have some wonderful memories of doing the Routeburn - what an experience! Thank you for taking the time to review your recent stay with us. Our concierge team work hard on being "Queenstown experts" and knowing the best activities to do and we are pleased to hear they enhanced your time in Queenstown. Our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

389 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (355)
Viewed
Pool/beach area (6)
Viewed
View from room (40)
Viewed
Room/suite (80)
Viewed
Hotel & grounds (91)
Viewed
Bathroom (20)
Viewed
Dining (8)
Viewed
Family/play areas (1)
Viewed
Other (109)

Management photos: Courtesy of the property manager

Viewed
All management photos (34)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (5)
Viewed
Dining (10)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (2)
Viewed
Family/play areas (1)
Viewed
View from room (1)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question