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All 61 Queenstown hotels

Novotel Queenstown Lakeside

4.0 of 5 Hotel   |   Corner Earl Street and Marine Parade, Queenstown 9197, New Zealand
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Ranked #27 of 61 hotels in Queenstown
A recent review
5 of 5 stars reviewed yesterday
Davina1312 Yattalunga
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1,791 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (263)
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Sydney, Australia
1 review
4 of 5 stars Reviewed 2 days ago NEW

We found the staff to be extremely kind and willing to help. It was our first trip to Queenstown and we only had 3 days, we would be happy to go back to the Novotel Queenstown at anytime. Brilliant location, food, staff.

Review collected in partnership with Novotel Hotels

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Senior Contributor
24 reviews 24 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This Novotel is, surprisingly, just like any other Novotel throughout Australia & New Zealand. It was clean & comfortable & the location was stunning. We had a Lakeview room for a week & it was amazing just being able to wake up to that view every morning. All of the staff were very friendly & very welcoming as well as... More

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Melbourne, Australia
1 review
2 of 5 stars Reviewed 4 days ago NEW

We were in a room on the ground floor near a noisy laundry room and passers by having a chat in the hallway.  We heard noises of peoples showers and flushing toilets from our room and when we went to bed it wasnt made properly. The staff at the front desk weren't very pleasant and almost unapproachable, definately not FOUR... More

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GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear Melissa3333 Thanks for your review - it is disappointing to hear that you did not enjoy staying with us and I would like to apologise for any short comings on our part. It would be good to get further feedback from you so that I can respond appropriately having reviewed the details of your stay. I invite you to... More

Adelaide, Australia
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great hotel, excellent rooms (but then you pay top dollar so you would expect that). Free wifi in lobby for 30 mins only :-(. Close to The Mall and Shotover street so very convenient for shopping and eating. Queen sized bed was a real queen bed, not 2 singles pushed together which seems to be the very annoying trend of... More

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GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear Mark C Thanks for your feedback and recommendations. Parking at the Hotel is provided in a number of ways - a valet service which is $20 (not $25) per night allowing you to come and go as often as you like through this time with our staff taking the carand parking it and retrieving it when you want. A... More

Surfers Paradise, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Loved everything about our stay at the Novotel. The beds were really compfortable and room was made up every day ! lovely friendly staff and very helpful tour desk. We will definately stay at this hotel again - Will be back again next winter :)

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GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear Gypsytraveller79 The beauty of Queenstown is that it is a great place to travel all year around - with lots of activities that do not require snow (although Winter is a fantastic time to visit also). We do hope that you will come to explore our region again soon - dont wait a year. Thanks for your review Jim... More

5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotels central location makes it an ideal base for a queenstown holiday. You do not need a hire car when staying here. I would stay here if I ever return to queenstown based purely on its convenience. I recommend not having breakfast in the hotel as there is so many yummy little cafés surrounding the hotel! The tour desk... More

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GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear Kinvaragirl Thanks for your review - you are correct there are many very nice cafes in Queenstown but readers should not dismiss the breakfast that we offer which is different to these - the extensive buffet that we have with make your own waffle station, fresh fruit juicer, Asian dishes, baked salmon, huge range of hot and cold items... More

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Additional Information about Novotel Queenstown Lakeside

Address: Corner Earl Street and Marine Parade, Queenstown 9197, New Zealand
Phone Number:
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Queenstown Lakeside 4*
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Also Known As:
Novotel Queenstown Lakeside Hotel Queenstown
Novotel Gardens Queenstown
Queenstown Novotel

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Hotel & grounds (73)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Ski-In / Ski-Out Wheelchair access
Hotel Style
#5 Ski-In / Ski-Out Hotel in Queenstown #12 Family Hotel in Queenstown #13 Business Hotel in Queenstown #23 Romantic Hotel in Queenstown #26 Luxury Hotel in Queenstown
Hotel Class
Official Description (provided by the hotel)
Located in one of the most picturesque settings in the world, Novotel Queenstown Lakeside combines a stunning lakefront and in-town position with contemporary decor and attentive professional service. Just 30 seconds from the cosmopolitan town centre and Queenstown’s iconic activities, Novotel Queenstown Lakeside is the perfect hotel to start your Queenstown experience.The fresh, modern hotel recently underwent a major refurbishment and offers 273 accommodation rooms with spectacular alpine, garden and lake views. Each contemporary styled room features LCD TV, mini bar, 24 hour room service, broadband internet and private balconies. Conveniently located on the mezzanine level, Elements Restaurant serves a full buffet breakfast and an innovative New Zealand influenced a la carte dinner menu featuring an eclectic mix of modern dishes using the best of New Zealand produce. Guests can also choose to relax and re-energise in our ground floor Elements Cafe & Bar which features inspiring artwork by renowned New Zealand artists, comfortable lounge furniture and a double sided schist stone fireplace. ... more   less 
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