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All 61 Queenstown hotels

Novotel Queenstown Lakeside

4.0 of 5 Hotel   |   Corner Earl Street and Marine Parade, Queenstown 9197, New Zealand
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Ranked #26 of 61 hotels in Queenstown
A recent review
5 of 5 stars reviewed 2 days ago
travelpro5 christchurch nz
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1,812 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (268)
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christchurch nz
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A very good hotel.We got snowed in when our plane was cancelled and ended up spending another night there. We rang them from the airport and by the time we arrived back at the hotel had a room allocated and were checked in superfast.As the place was full this was not easy for them to do..Comfortable beds, good showers, good... More

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Launceston, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

having stayed in many accor properties I can say that this one is right up there worldwide as being one of the best. the staff are fabulous and genuinely want to see you enjoy your experience. We stayed 8 nights and it was fantastic for a father and a 11 year old. Enough to do In the hotel to please... More

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New Zealand
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

As other people have pointed out, this hotel is very well located. The check in experience was about the best I have ever had - super fast even though I am not a regular visitor, courteous & helpful. Likewise with checking out. The rooms are good - very comfortable bed.

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GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear RobinNewZealand Great review - best check in ever. Very nice to get good feedback such as this and we are very pleased that you enjoyed your stay with us. For us it is important that we look after all guests to Queenstown and our New Zealand visitors are very important as they also come back more often. We hope... More

Senior Contributor
30 reviews 30 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

In the middle of Queenstown this lovely hotel is close to gorgeous restaurants and Lake Wakitipu. Glorious mountain views. We had a ground floor room (122) opening out with fabulous views and close for walks in the Queenstown Gardens. We could stroll over to the pebbled beach and to eateries with a wide choice, or dine in. Very helpful staff... More

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GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear ChrissyB Thanks for your review and for staying - good to hear all went well with your stay. Location is everything in Queenstown and we agree that our Hotel really is one of the best and arguably the best place to base yourself for a Queenstown escape. We appreciate your feedback and hope to see you again soon Regards... More

19 reviews 19 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Very difficult to fault this hotel, not that you go looking for negatives when you are on holiday in one of the most beautiful places on earth! Stayed 4 nights from 7th-11th Aug during peak snow season so we expected it to be quite busy. Friendly efficient check-in, and I loved our spacious, clean, modern room on the 4th floor... More

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GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear Melissa C Fantastic to hear you will be back and enjoyed near perfect hotel and services. We acknowledge your comments about WIFI. The service is free to Silver Status loyalty members - a status that you get automatically if you join our Le Club Advantage Plus club or if you stay at an Accor Hotel on your standard Le... More

London, Canada
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed two nights and used the Novotel as a base for flight/cruise/flight tour to Milford Sound. The hotel I close to evything. About a 10 minute walk to the gondola. The room are a bit dated but comortable. The staff was friendly. The breakfast election was amazing. The fresh kiwi juice was awesome. There were many kids groups leaving from... More

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GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear Doug G Thanks for your review - the Hotel as you say is well located to explore all that the region has to offer while being literally minutes walk to everything in tow. The Ski Fields are 20 minutes to Coronet Peak, 40 minutes to teh Remarkables, 1 hour to Cardrona so all well placed. Breakfast gets a lot... More

Broadbeach, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed here for 8 nights at the start of August, We had not hired a car for our trip so this hotel was perfect, it is so close to everything and right on the main lake, however it isnt right next to any clubs or loud places so you have complete peace and quiet in your room. We looked... More

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GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Thank you Samantha M Good to hear you had 8 days of fun in Queenstown and your advice that due to the location of the Hotel did not feel you needed the extra expense of hiring a car is very relevent. The Hotel is generally quiet despite being one of Queenstowns best located and busiest and it is good to... More

traveling the world
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

In the heart of queentown yet away from the craziness of it all. This is a nice hotel with all the regular modern amenities. The staff was friendly and helpful when needed. I thought it was bit overpriced for the quality of the hotel, but i guess with the location you can charge that much.

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GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear Morgan M Thanks for staying and for your review. Great to hear you enjoyed your stay and the location of the Hotel. I note your comment about price paid and that you stayed in July - prices do vary depending on how busy the town and the Hotel are and July is one of the absolute peaks. This year... More

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Additional Information about Novotel Queenstown Lakeside

Address: Corner Earl Street and Marine Parade, Queenstown 9197, New Zealand
Phone Number:
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Queenstown Lakeside 4*
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Also Known As:
Novotel Queenstown Lakeside Hotel Queenstown
Novotel Gardens Queenstown
Queenstown Novotel

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#5 Ski-In / Ski-Out Hotel in Queenstown #13 Business Hotel in Queenstown #14 Family Hotel in Queenstown #23 Romantic Hotel in Queenstown #26 Luxury Hotel in Queenstown #26 Top resorts Hotel in Queenstown
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Official Description (provided by the hotel)
Located in one of the most picturesque settings in the world, Novotel Queenstown Lakeside combines a stunning lakefront and in-town position with contemporary decor and attentive professional service. Just 30 seconds from the cosmopolitan town centre and Queenstown’s iconic activities, Novotel Queenstown Lakeside is the perfect hotel to start your Queenstown experience.The fresh, modern hotel recently underwent a major refurbishment and offers 273 accommodation rooms with spectacular alpine, garden and lake views. Each contemporary styled room features LCD TV, mini bar, 24 hour room service, broadband internet and private balconies. Conveniently located on the mezzanine level, Elements Restaurant serves a full buffet breakfast and an innovative New Zealand influenced a la carte dinner menu featuring an eclectic mix of modern dishes using the best of New Zealand produce. Guests can also choose to relax and re-energise in our ground floor Elements Cafe & Bar which features inspiring artwork by renowned New Zealand artists, comfortable lounge furniture and a double sided schist stone fireplace. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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