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All 59 Queenstown hotels

Novotel Queenstown Lakeside

4.0 of 5 Hotel   |   Corner Earl Street and Marine Parade, Queenstown 9197, New Zealand
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Novotel Queenstown Lakeside
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Ranked #25 of 59 Hotels in Queenstown
A recent review
5 of 5 stars reviewed yesterday
TheEasternShoreBoop
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1,892 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
127 reviews 127 reviews
42 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just came back from a around the world trip and this was our favorite hotel. The beds are so comfortable. The breakfast has many selections. Great location to everything in Queenstown. the staff are very helpful. Wifi in the lobby only and on the computers for 20 or 30 minutes only per day. We had a partial view of the... More

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GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear The Easternshore, We love the fact that we were your favourite hotel on your worldwide tour - great to hear. The team works hard to look after our guests and we talk a lot about how important it is to connect with our guests, make them feel important and understand their needs - I will pass on your comments... More

Makati, Philippines
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

👍👍👍 1. Location was very good - situated at the heart of Queenstown. Walking distance from Skyline and the bus station. Very close to Queenstown Park. 2. Room 413 had a very beautiful view of the mountains and Queenstown. Please check out my photos. 3. The room was very clean when we arrived and it was regularly cleaned during our... More

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GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dera Apern30 Thanks for your informative review and list of comments - good to see on balance we did pretty well by the looks of things. We apologise that we did not have a firm pillow for you - we have a pillow menu for our guests so I am somewhat surprised that we could not find you a firmer... More

Brisbane
Top Contributor
55 reviews 55 reviews
31 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

The hotel is in a great location to access central Queenstown and is particularly handy for some of Queenstown's best restaurants. Having said that, when booking, I'd recommend purchasing the hotel's breakfast at the time as the breakfast options in the area are expensive and the breakfast at the hotel is more expensive than when you pre-book. We paid extra... More

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GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear Ladyl81 Thanks for staying with us. It was good to hear you enjoyed many aspects of your stay - you are correct that if you pre purchase breakfast we give that to you at a cheaper rate ( at times this can be as much as 40% off depending on the package available and booked ). Views from the... More

Wellington, New Zealand
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location, it's a stroll to all the bars and restaurants and the main tourist shopping area. Room was comfortable, clean and a good size. Wifi had to be purchased and valet car parking - we use both without any problems however I did think that a hotel this size and with I expect is a high demand for Wifi... More

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GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear Michelleand Clint Thanks for staying with us - the rooms facing the gardens and Horne Creek have a nice outlook but as mentioned do not get as much sun as some of the other rooms - they are also quieter than some rooms and are popular with those that are light sleepers. Comfortable, clean rooms are obviously an important... More

Nelson-Tasman Region, New Zealand
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed 2 nights in a King ensuite. Was fantastic! Clean, comfortable, right in the middle of Queenstown!! parking garage close by for overnight parking only $10 for a night thought that was really good. I had some issues with my computer and they where amazing at sorting it out for me. Thank you so much look forward to my... More

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GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear Naez33 Great to hear you are looking forward to your next visit and that you got the "best ever service" - we love receiving such feedback and the team appreciates it. As mentioned in many reviews we have a 24 help desk for people that have issues with their portable devices that may be having issues with internet connection... More

Cygnet, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We stayed here for one night in September in a king size room with balcony and great view over Lake Teanau. The bed was very comfortable and the room clean and an adequate size. The location was perfect as it is within easy stroll along the promenade to water activities,restaurants, bars and shopping but situated on the quiet side of... More

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GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear BeeB_55 Thanks for your review - perfect loaction, comfortable bed, clean room - all key features to a successful stay and something that we pay a lot of attention to. Hope to see you again another time. Queenstown has something for everyone - at any time of the year. Jim Moore General Manager More

Lima, Ohio
Top Contributor
67 reviews 67 reviews
29 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very stylish hotel. The room was clean and nice size. The layout of bathroom was convenient. The entrance to shopping mall with many restaurants was across the street. The lake was just a few feet away. I did not like the free internet being limited to 30 minutes. Breakfast offered a nice variety.

Was this review helpful? Yes 1
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear sdownhow Sylish, clean, convenient, nice size and a breakfast with plenty of variety - good to hear you enjoyed staying with us - we appreciate the feedback. Sorry you did not like the 30 minutes of free WIFI - the service charge on the plans in rooms does pay for the 24 hour helpdesk a feature that many of... More

Bunbury, Australia
Senior Contributor
43 reviews 43 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We chose the hotel for location being beside the lake and walk across the street and you're in the shopping, restaurant, bar area of town. We stayed in a room on third floor, good size, clean and comfortable bed. Balcony off room, but a little cool to enjoy. View was up to gondola and lake, very nice. Our tariff included... More

Was this review helpful? Yes
GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear Robert H Thanks for your positive review and comments about the experience - we hope others find them useful. We alos hope that we will get to see you again - Queenstown really is a beautiful spot at any time of the year and there are always new things to do and see. Regards Jim Moore General Manager More

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Additional Information about Novotel Queenstown Lakeside

Address: Corner Earl Street and Marine Parade, Queenstown 9197, New Zealand
Phone Number:
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Queenstown Lakeside 4*
Number of rooms: 273
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Also Known As:
Novotel Queenstown Lakeside Hotel Queenstown
Novotel Gardens Queenstown
Queenstown Novotel

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