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Novotel Queenstown Lakeside

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Corner Earl Street and Marine Parade, Queenstown 9197, New Zealand
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Novotel Queenstown Lakeside
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Novotel Queenstown Lakeside
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2,264 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (386)
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Sydney, Australia
5 of 5 stars Reviewed 2 days ago NEW

Stayed at the Novotel Queenstown for 7 nights. It was in a great location - Queenstown is quite small but everything is within a 5-10 minute walk. There are plenty of restaurants around and it took us 5 minutes to walk to fergburger if that's on your 'to-do list'. It is also about a 10 minute walk, should you be... More 

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Brisbane, Australia
Level Contributor
57 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Loved it. From check in everything was excellent. Friendly helpful staff. Comfortable room. Great food both dinner and breakfast. Walking distance to everything we wanted and so close to the beautiful lake. Enjoyed a cruise around the lake. Really enjoyed our stay in Queenstown.

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NovotelManagement, Director of Sales at Novotel Queenstown Lakeside, responded to this review

Dear brenc25, Thank you for your wonderful review - we are so pleased to have been a part in making your Queenstown holiday so memorable. We hope to see you again soon! Kind regards Mia McGregor Sales & Marketing Manager More 

Orange
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Novotel Lakeside was the perfect location for our Queenstown getaway. The gardens looked magical with a fresh drop of snow on our very first night. The lounge bar was a perfect place to regroup after a busy day on the slopes and to catch up with friends as the concierge made dinner arrangements for us. As always at the Novotel... More 

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NovotelManagement, Director of Sales at Novotel Queenstown Lakeside, responded to this review

Dear Claud1601, Queenstown can look absolutely stunning in winter and although it only snows on the hotel 3-4 times a season it is beautiful when it does! Thank you for recognising the hard work our team put in and we look forward to welcoming you back in the near future. Kind regards Mia McGregor Sales & Marketing Manager More 

Bandung, Indonesia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Upon check in (I forget the name of the girl receptionist) we got upgraded to the lakeside ground floor room. Oh my what a view!! Can't never get enough of Lake Wakatipu.. This is the reason we keep coming back to Queenstown. We can go out to the front yard of the lake directly from our room. And there's a... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The room was great, The service great the location great, the views are great, every thing is perfect, The only problem was that the value was a bit to much for the price, with my friends finding a similar hotel room without the views for nearly half the price, If you come here, you are paying nearly double for the... More 

Was this review helpful? Yes 2
NovotelManagement, Director of Sales at Novotel Queenstown Lakeside, responded to this review

Dear Jaydon C, Thank you for taking the time to review your recent stay with us, it is wonderful to hear everything was perfect for you and you enjoyed your stay immensely. Be sure to keep an eye out on our facebook, website or sign up to our complimentary loyalty program LeClub Accorhotels to receive access to some wonderful deals.... More 

Auckland Region, New Zealand
Level Contributor
34 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location, so close to everything town has to offer. the hotel is set up well for families, and the staff couldn't do enough for us and the kids. A great place to stay and we have already booked our return visit.

Was this review helpful? Yes
NovotelManagement, Director of Sales at Novotel Queenstown Lakeside, responded to this review

Dear Mike P, Thank you for your lovely review, it is a pleasure to hear that your family had an enjoyable stay with us and that you've already booked your return! We look forward to seeing you again soon. Kind regards Mia McGregor Sales & Marketing Manager More 

Auckland Region, New Zealand
Level Contributor
128 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 1 week ago

We travel every year to Queenstown and find Novotel the best location in Queenstown for acces to the city and ice rink and a short walk home after dinner. Save a lot on taxis. First time we have booked the one bedroom apartment. Not cheap but well worth it just for the view on a fine winters day which is... More 

Was this review helpful? Yes 1
NovotelManagement, Director of Sales at Novotel Queenstown Lakeside, responded to this review

Dear GrantHay, We are always delighted to hear from repeat guests, thank you for taking the time to share your experience. We are pleased to read you found great value in our Lakeside apartment. These are very popular especially over winter as they offer the comfort of home - and those spectacular winter views! We look forward to welcoming you... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Perfect starting point, buffet breakfast was lovely.. Staff awesome.. Overall nice place to stay.. Centrally located to all amenities, short stroll to lake.. Bike paths right at Novotel's back door.. Rooms comfortable with own small verandah..

Was this review helpful? Yes 1
NovotelManagement, Director of Sales at Novotel Queenstown Lakeside, responded to this review

Dear Teresa P, We trust you had an amazing cycling trip and are pleased to hear that Novotel provided the perfect start! Our restaurant and bar team work hard to ensure the breakfast buffet provides something for everyone utilizing fresh and local products - including our very own organic Rooftop Honey from the hotel's beehives. Thank you for sharing your... More 

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