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All 60 Queenstown hotels

Novotel Queenstown Lakeside

4.0 of 5 Hotel   |   Corner Earl Street and Marine Parade, Queenstown 9197, New Zealand
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Ranked #26 of 60 hotels in Queenstown
A recent review
4 of 5 stars reviewed yesterday
HappyHolidayHopper1 Brisbane, Australia
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1,834 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (272)
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Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Great hotel and central to everything in Queenstown. Friendly staff and great bar area. Room/bathroom size on the smaller side, however wasn't in the room too much so it did not prove an issue. Bed/pillows were extremely comfortable and probably the best I've had in a hotel. Would recommend this hotel and I'd consider staying here again. However the only... More

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Perth, Australia
Contributor
13 reviews 13 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Booked this hotel through hotels.com for a cheaper rate. Location was close to everything with on street parking (metered between 9-5pm) or valet. Comfortable and very friendly service. Small kids area with Wii/play station type game- near lounge. Lake views amazing although if you don't want to pay the extra the other side of hotel doesn't have a view but... More

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Gold Coast
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Excellent hotel a minutes walk from Queenstown's centre. A beautiful outlook over Lake Wakatipu adds to the ambience of this Hotel. Staff are pleasant and willing to assist. I enjoyed my stay here and will definitely come back next year.

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Sydney, New South Wales, Australia
Senior Contributor
47 reviews 47 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed 5 nights. Very clean & comfortable hotel. Concierge desk extremely helpful as we booked all our ski shuttles, lift tickets and daily activities through the concierge. Nothing too much trouble. Secure ski storage excellent with easy access at all times. Laundry facilities useful but not much hanging space in rooms to dry out ski gear. Great views of lake... More

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GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear Deb B Thanks for staying with us and giving such a positive review - we appreciate all feedback and it is nice to be able to pass on good comments to the team. The buffet breakfast that we provide gets a lot of great comments and we try hard to provide something for most tastes so oepfully next time... More

Queensland
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at the Novotel Queenstown Lakeside for three nights. Booked through Qantas Holidays website. We booked two rooms and requested they be side-by-side. The hotel arranged this and were happy to do so. Our rooms were on ground level (Room 105 & 107) which faces the road outside. There was everything to like about this hotel. The rooms were... More

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GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear Qantas Traveller Thanks for a very full and informative review - we hope other readers find it helpful as it is our aim to have all of our guests happy with their stay. In regards to the Hotel requiring refurbishment we are planning our next round of refurbishment at the Hotel but are focussed on ensuring that things such... More

Melbourne, Australia
1 review
4 of 5 stars Reviewed 5 days ago NEW

The rooms are very clean and tidy. The location is so handy. If travel to New Zealand-queeenstown again, will choose that hotel again- great choice!The breakfast package is very too- don't forget to add on!

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GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear Cherry L Great to hear you will be back to see us again and enjoyed your stay. Queenstown is beautiful all year around so make sure you come and explore at other times of the year also Jim Moore General Manager More

Manila, Philippines
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Centrally located, comfortable beds, nice breakfast especially the waffles Downside: standard room with balcony - what you can see are the cars and trees not heated bathroom floors, no info about activities ...... only stayed for 1 night.....

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GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear Teressa G It is disappointing to hear that you were only able to stay with us for 1 night - it is difficult to see what Queenstown has to offer in several nights let alone 1. Some of our Guest rooms do look out to the Queenstown gardens across the carpark but many look into our own beautiful gardens,... More

Dunedin, New Zealand
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

But fine for an overnight stay. It was clean and service at reception was great. Be warned that if you have a car with you there is only valet parking or pay for a coupon to park in the public car park just around the corner. Everything you need is nearby.

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GMNovotelQT, General Manager at Novotel Queenstown Lakeside, responded to this review

Dear Karen B Thanks for your review and for staying with us. It was good to hear that you enjoyed the location of the Hotel and that it wass nearby to everything that you wanted. Many of our guests choose our location and decide that they do not need a car for this very reason. For those that do have... More

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Additional Information about Novotel Queenstown Lakeside

Address: Corner Earl Street and Marine Parade, Queenstown 9197, New Zealand
Phone Number:
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Queenstown Lakeside 4*
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Also Known As:
Novotel Queenstown Lakeside Hotel Queenstown
Novotel Gardens Queenstown
Queenstown Novotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Ski-In / Ski-Out Wheelchair access
Hotel Style
#5 Ski-In / Ski-Out Hotel in Queenstown #13 Business Hotel in Queenstown #14 Family Hotel in Queenstown #23 Romantic Hotel in Queenstown #26 Luxury Hotel in Queenstown
Hotel Class
Official Description (provided by the hotel)
Located in one of the most picturesque settings in the world, Novotel Queenstown Lakeside combines a stunning lakefront and in-town position with contemporary decor and attentive professional service. Just 30 seconds from the cosmopolitan town centre and Queenstown’s iconic activities, Novotel Queenstown Lakeside is the perfect hotel to start your Queenstown experience.The fresh, modern hotel recently underwent a major refurbishment and offers 273 accommodation rooms with spectacular alpine, garden and lake views. Each contemporary styled room features LCD TV, mini bar, 24 hour room service, broadband internet and private balconies. Conveniently located on the mezzanine level, Elements Restaurant serves a full buffet breakfast and an innovative New Zealand influenced a la carte dinner menu featuring an eclectic mix of modern dishes using the best of New Zealand produce. Guests can also choose to relax and re-energise in our ground floor Elements Cafe & Bar which features inspiring artwork by renowned New Zealand artists, comfortable lounge furniture and a double sided schist stone fireplace. ... more   less 
Number of rooms
273

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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